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Mulia Hotel

3.5 star property

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Photo gallery for Mulia Hotel

Front of property
Lobby sitting area
Interior
Lobby
Outdoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free airport shuttle
  • Gym
  • Breakfast available
  • Housekeeping
  • Room service
$170
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
Lot 31954 Simpang 9 Kg, Anggerek Desa Jalan Berakas, Bandar Seri Begawan, BB3713
  • Hassanal Bolkiah National Stadium
    ‪5 min walk‬
  • Times Square Shopping Center
    ‪14 min walk‬
  • Sultan Omar Ali Saifuddien Mosque
    ‪7 min drive‬
  • Bandar Seri Begawan (BWN-Brunei Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

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About this property

Mulia Hotel

3.5-star Bandar Seri Begawan hotel with coffee shop/cafe
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a coffee shop/cafe, 24-hour room service, and a business center.
Mulia Hotel offers 145 air-conditioned accommodations with minibars and safes. This Bandar Seri Begawan hotel provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Mulia Hotel features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. This 3.5-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary to guests (available on request). Complimentary self parking is available on site.

Mulia Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Goldiana Cafe and Lounge - This restaurant serves breakfast, lunch, and dinner. Reservations are required.
Vanda Chinese Restaurant - This fine-dining restaurant serves breakfast, lunch, and dinner. Reservations are required. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to midnight on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: BND 11.90 for adults and BND 5.90 for children
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Goldiana Cafe and Lounge
  • Vanda Chinese Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 21-inch TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BND 11.90 for adults and BND 5.90 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Orchid Garden Bandar Seri Begawan
Mulia Hotel Bandar Seri Begawan
Orchid Garden Hotel Bandar Seri Begawan
Mulia Bandar Seri Begawan
Mulia Hotel Hotel
Mulia Hotel Bandar Seri Begawan
Mulia Hotel Hotel Bandar Seri Begawan

Mulia Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 56 reviews
Rating 8 - Good. 24 out of 56 reviews
Rating 6 - Okay. 12 out of 56 reviews
Rating 4 - Poor. 4 out of 56 reviews
Rating 2 - Terrible. 2 out of 56 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

6.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

pg faridah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room are very clean. Friendly staff.
Stayed 1 night in Dec 2023

10/10 Excellent

John, Singapore

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice staff. Near airport. The room is big
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport, shopping Times Square. I like the area it very quiet.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Stayed 1 night in Feb 2019

8/10 Good

Lilian

Very comfortable and clean staff very helpful and pleasant location good transfers a great advantage restaurant very good a few details to be addressed to bathroom facilities shower tap needs to be changed to a hand shower
Stayed 2 nights in Sep 2018

2/10 Terrible

Beverley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Frequent traveller Australia

30/12/2017 Best advice is DON"T STAY THERE , the room (319) was far worse than any backpackers we have ever stayed in. White towels were thread bear and GREY. Bottom of bath/shower was dirty and handbasin plug didn"t work. TV was old, bulky 1970"s and difficult to view. Pool surroundings old and DIRTY, couldnt bring myself to have a swim NO GUEST"S COMPUTER IN LOBBY & WI FI WAS POOR Difficult to do on line boarding passes It's an Airport hotel, we arrived at 12.30 am tired and a little hungry. We couldn't get any milk or ice, no room service and only ONE drinking glass in entire room for two people. Time Square, shopping centre is a short distance away, however shuttle delivers you there only every 2 hours and picks you up every 2 hours Round trip 4 hours; too long if you have only a stop over $5.00 p/p each way any other time, yet they go past it on way to and from the Airport. WE question why you have it advertised on Hotels.com !!! Staff were very friendly and obviously embarassed by their management; we felt sorry for them
Stayed 1 night in Dec 2017

8/10 Good

mahmoud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2017

8/10 Good

Ian

Liked: Staff & service

Not bad...for an oldie

Overall it was a rather pleasant stay. The Hotel itself is old, about 20 years or so with the interior design to compliment that. Staff were pleasant and were always helpful for any queries that was asked. The room interior was also just as old and pleasant however, the bed was old and creaky (which meant every movement while on the bed was complimented by a creak). The tv itself was old even though on the paper printing, the TV was LCD but what we got was the old school CRT tv that has hardly any channels to go through. Internet so far was quite good, at least until a large group of users (clients) stayed as well. That's where the internet crashed and was not usable for the whole night. Food wise, can be improved in terms of choice for the buffet breakfast and most importantly, kept warm. Coffee was nice and thick. Tables were cleaned up as soon as possible and food replenished fast. Still a pleasant hotel to stay in with needs met at every possible corner.
Stayed 6 nights in Aug 2017

8/10 Good

Nas, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Hotel near the National Stadium.

Came back here for a return stay. Comfortable and spacious room for a twin share. As a Muslim, I was very grateful for the provision of the prayer mat and Quran. Facilities are basic, but its the friendly staff that made the stay better. Pool was nice, Spa was nice, with a variety of treatment available. Shuttle service to Times Hotel are available at fixed frequency, and u can approach the friendly receptionist for taxi booking to take u elsewhere in Brunei. Only complaint is that some of the towels for the guests, are quite "dark"in colour. I think new towels are to be purchased sooner rather than later. Overall, a good stay in Orchid Garden.
Stayed 2 nights in Jul 2017

10/10 Excellent

Siti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mr

Liked: Cleanliness, staff & service, room comfort

Great hotel but wrong location.

The hotel does not get five stars from me because everywhere is at least five miles away with taxis not too cheap. The hotel,offers a shuttle to a not very exciting Mall, otherwise pick the hotel up and move it to where the action (?) is and it would rate four stars in my book. The information in the book in our room was not accurate...many things had been cancelled like the In hotel travel agent and the times and places of the shuttle which failed to go there. I did book a shuttle to meet me at the airport but although the shuttle turned up it was not to meet me and my friend. The reception staff were very helpful and friendly but one of them didn't know what was going on and always had to refer to someone else before I got any answers. Breakfast fine and pool okay.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the airport and free shuttle.

The staffs are very friendly and helpful. The room is not very new. But not bad at all. Good price and they have free airport shuttle also free shopping center shuttle as well. Not disappointed.

2/10 Terrible

malaika, manila

Liked: Staff & service
Disliked: Cleanliness, room comfort

no security

too many youth were there 250 noise no respect no security walk around

4/10 Poor

Pack Sheong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Galen, Oregon, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Acceptable

The room was fine. The food at the restaurant was very limited to Brunei taste... no Western options were available - very disappointing!

8/10 Good

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Flemming, Malaysia

Disliked: Cleanliness, property conditions & facilities

Where time has been standing still...

Build in 1999 and not a thing has been touched in any way ever since. So today old style and worn out. But originally a nice hotel. Wifi was better than expected.

8/10 Good

aksornsawan

Liked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Orchid garden hotel

Will not stay in this hotel.again. it was very poor condition. No transport and taxi service is quite expensive. Nothing to do in this area

8/10 Good

Verified traveler

Liked: Staff & service

value for money

Had amazing stay at the hotel but the hotel looks tired now and needs refurbishment

6/10 Okay

Wayne, Perth, Australia

Liked: Staff & service
Disliked: Property conditions & facilities

IN NEED OF REFURBISHMENT

Carpet in the room has a noticeable (200mm) wearing tear, furnishing and bathroom are worn and dated. Towels are off white. Equipments such as TV, DVD player, Hair Dryer are not plugged in and requiring adaptor which the room doesnt have. Security safe in the room were locked and requested a couple times for it to be opened, but was never done. Staffs are pleasant and courteous but not 4 star service, needs training. There are only 40 taxis in Brunei as everyone has a car, need to know taxi driver number or make use of the Hotel Shuttle which is cheaper by half. Airport to this hotel by taxi was BND$20, $5 by hotel shuttle to airport...obviously robbed by taxi as new comer. Hotel to ICC by taxi was $10, by hotel shuttle $5. Hotel to Central Shopping Centre by hotel shuttle was $10. Hotel has free shuttle at nominated time, hourly.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

6/10 Okay

mia, australia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
it was a shame the hotel was run down, it would have been a beautiful place in it's time. The shuttle services they offered was great and very helpful considering Brunie is not really tourist frendly which offers no transport. The food was very good and staff very polite