Promenade Hotel Bandung

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Promenade Hotel Bandung

Reception
Front of property
Hallway
In-room safe, desk, iron/ironing board, free WiFi
Restaurant

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Jl. Cihampelas No.119 - 121, Bandung, West Java, 40131
  • Jalan Cihampelas
    ‪1 min walk‬
  • Cihampelas Walk
    ‪3 min walk‬
  • Bandung Institute of Technology
    ‪12 min walk‬
  • Bandung (BDO-Husein Sastranegara Intl.)
    ‪10 min drive‬

Room options

Deluxe Double Room

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room

  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Suite

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Suite

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

About this property

Promenade Hotel Bandung

3-star Bandung hotel, connected to a shopping center in Cipaganti
Along with a full-service spa, this hotel has a sauna and a coffee shop/cafe. Other amenities include conference space, dry cleaning, and laundry facilities.
Promenade Hotel Bandung offers 100 air-conditioned accommodations with laptop-compatible safes and slippers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
The hotel offers a coffee shop/cafe. Promenade Hotel Bandung features a full-service spa and a sauna. Event facilities measuring 1485 square feet (138 square meters) include conference space. This Bandung hotel also offers multilingual staff, complimentary newspapers in the lobby, and laundry facilities.

Promenade Hotel Bandung has designated areas for smoking.

Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,485 square feet of conference space
  • Meeting room

Full-service spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Built in 2013
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 250000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: IDR 250000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Promenade Bandung

Promenade Hotel Bandung Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 23 reviews" "
Rating 8 - Good. 9 out of 23 reviews" "
Rating 6 - Okay. 7 out of 23 reviews" "
Rating 4 - Poor. 3 out of 23 reviews" "
Rating 2 - Terrible. 1 out of 23 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Muhammad nur syahrifudin

Stayed 6 nights in Mar 2020

10/10 Excellent

Kilani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

6/10 Okay

Adina Jaselina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No issues during check in but air cond in the room need to do some servicing as it was not cool at all. Room key card was unable to use and I had to wait about 15 mins for technician to come and replace a new card.
Stayed 1 night in Sep 2018

8/10 Good

Madzuki

Stayed 2 nights in Jun 2018

8/10 Good

Lala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotels nice service . need more space for swimming pool
Stayed 2 nights in Jun 2017

8/10 Good

Abdul, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location. Near shopping area.
Hotel Staff very Helpful. Only down side is the Breakfast not to the standard to this 4 star rated hotel really need to improve on the menu.

6/10 Okay

Jervenne

Disliked: Cleanliness
Room was not very clean.
We stayed 4 nights at this hotel, mainly because the location sounds great and there's a free airport shuttle. Tried to email them 2 weeks beforehand about the shuttle but no reply. When we reached the day before, we got a local to help us call and found out that they dont provide shuttle beyond 5pm. Nevermind, perhaps we can utilize the shuttle on our last day. However to our dismay, the staff told us their driver does not work on Sunday. Bummer. Wish they can state this airport shuttle timing on hotels.com description page more upright. We really look forward to have a nice hotel to stay, however, room needed more TLC. Bedsheet had some stains, and the sofa chair was badly stained. We realized that they only took 5minutes to make-up the room and no wonder they neglected the stains. There were also corners in the rooms that has big dark spots. Wifi is on and off depending on how many users are tapping in. Neighbourhoodwise - we were unfortunate that there were some construction going on at the road outside the lobby, which made us felt unsafe walking past the unbarricaded construction everytime. Pros: the female staff in the lobby was very friendly and welcoming to us. Even gave us some helpful tips here. Hotel is well-known amongst drivers so we never needed to provide the address.

6/10 Okay

Paul

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Cheap hotel for shoppping
My floor was being renovated, so was a lot of noise from 6am daily, wasnt told of this when checked in.. Breakfast was terrible, hot food was cold and what was meant to be cold like fruit platter was hot,. would stay again, but wont bother with breakfast

8/10 Good

Irwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall its okay

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and close to ITB
Close to ITB

6/10 Okay

siti nurasiah, petaling jaya selangor malaysia

Disliked: Cleanliness, staff & service
No value of money
it is a good hotel but they no maintain their standards. housekeeping was not good. no customer service.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
We are able to leave our luggages at the hotel until at night only we check-in without charging any cents. The delux room is big and comfortable. Reasonable price with the room and facility that they have provided.

8/10 Good

Kim Hoo, Malaysia

Liked: Staff & service, room comfort
Value for money
Short two nights stay, the room was nice and cozy albeit a little bit small. Good location, but during my stay the other hotel occupants were a little noisy.

8/10 Good

Jefri

Liked: Cleanliness, property conditions & facilities

6/10 Okay

Patricia, indonesia

Liked: Cleanliness, property conditions & facilities, room comfort
Heart of shopping area in Cihampelas Bandung
location is good when you want to shop all day and night in cihampelas, because this hotel is just 2 minutes walk from Cihampelas Walk, however the traffic jam is terrible when it's weekends. Hotel room is small, but OK for two persons, Breakfast is standard Indonesian Food.

8/10 Good

Safarina, Kuala Lumpur, Malaysia

Liked: Staff & service, room comfort
Nothing Bad. Just Pleasing Enough to stay
I stay for 3 nights and got Deluxe room. The room was so big and comfortable. However, the amenities inside my room is not up to standard. My thoughts if it is Deluxe Room supposedly have more amenities than standard or superior room. Inside bath room, there is no toilet roll and they just gave us 1 dental kit, 1 sewing kit, 1 shower cap and 1 sanitary bag. Bottle of soap and shampoo are not available inside my room . There is no hair dryer and mini refrigerator too. But my purpose is to sleep not much time spend inside room so I think it is forgivable. The breakfast menu was Ok. Taste good.

4/10 Poor

Ela

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Wahono

Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended lodging
Overall,it was a good place to stay. The room was clean and the hotel provided sufficient facilities that match the price that they offer. It was a pleasant stay