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Grand Serela Setiabudhi Hotel Bandung

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Serela Setiabudhi Hotel Bandung

Exterior
Lobby sitting area
Deluxe Twin Room | In-room safe, desk, blackout drapes, soundproofing
Outdoor pool
Lounge

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
Jalan Hegarmanah 9-15 Setiabudhi, Bandung, West Java, 40141
  • Jalan Cihampelas
    5 min walk
  • Rumah Mode Factory Outlet
    7 min walk
  • Karang Setra Water Park
    14 min walk
  • Bandung (BDO-Husein Sastranegara Intl.)
    6 min drive

Room options

View all photos for Superior Twin Room

In-room safe, desk, blackout drapes, soundproofing

Superior Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Twin Room

In-room safe, desk, blackout drapes, soundproofing

Grand Twin Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Grand Double Room

Grand Double Room | In-room safe, desk, blackout drapes, soundproofing

Grand Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, blackout drapes, soundproofing

Deluxe Double Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, blackout drapes, soundproofing

Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, blackout drapes, soundproofing

Superior Double Room

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Twin Room

In-room safe, desk, blackout drapes, soundproofing

Grand Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Lobby

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Deluxe King Room

In-room safe, desk, blackout drapes, soundproofing

Grand Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Interior

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

In-room safe, desk, blackout drapes, soundproofing

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Lobby

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite King

Shower, free toiletries, hair dryer, slippers

Suite King

  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Room

In-room safe, desk, blackout drapes, soundproofing

Executive King Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Grand Tjokro Premier Bandung

Pool
Spa
Parking included
Free WiFi
4.1 out of 5, Very Good, (75)
The price is $37
per night
$45 total
includes taxes & fees
Jan 7 - Jan 8
Grand Tjokro Premier Bandung

About this property

Grand Serela Setiabudhi Hotel Bandung

4-star hotel in Hegarmanah
This hotel features a full-service spa, a restaurant, and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and spa services.
Grand Serela Setiabudhi Hotel Bandung offers 99 air-conditioned accommodations with safes and complimentary bottled water. Smart televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Bandung hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, WHALE Spa. Services include massages.
In addition to a full-service spa, Grand Serela Setiabudhi Hotel Bandung features a health club and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers spa services, gift shops/newsstands, and tour/ticket assistance. Complimentary self parking is available on site.

Grand Serela Setiabudhi Hotel Bandung has designated areas for smoking.

Grand Serela Setiabudhi Hotel Bandung has a restaurant on site.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Sauna
  • Shopping

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Massage

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards

Property is also known as

Grand Serela Setiabudhi
Grand Serela Setiabudhi Bandung
Grand Serela Setiabudhi Hotel
Grand Serela Setiabudhi Hotel Bandung
Serela Setiabudhi Bandung
Grand Serela Setiabudhi Hotel Bandung Hotel
Grand Serela Setiabudhi Hotel Bandung Bandung
Grand Serela Setiabudhi Hotel Bandung Hotel Bandung

Grand Serela Setiabudhi Hotel Bandung Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 38 reviews" "
Rating 8 - Good. 15 out of 38 reviews" "
Rating 6 - Okay. 13 out of 38 reviews" "
Rating 4 - Poor. 5 out of 38 reviews" "
Rating 2 - Terrible. 1 out of 38 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Jimmy

Liked: Cleanliness, room comfort
Hotel low budget
Old hotel, but for hotel food is very good . Clean , low budget
Stayed 1 night in Dec 2018

10/10 Excellent

Desti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TEMPAT NYA ENAK BANGET BUAT KELUARGA
Vila nya oke banget dan bener2 buat tempat sepi dan tenang yg jauh dr hiruk pikuk kota , dan pelayanannya oke bagus juga enak banget bawa keluarga besar karna kamar nya besar2 banget dan lengkap banget ada tv, dapur dan ruang tamu. Tapi akses jalan ke vila nya agak horor ya alias agak susah nu krna di map juga petunjuk jalan nya salah2 semua.. tp nanya2 sama org oke juga dan akhirnya bisa sampai dengan selamat. Pelayanannya cepet tanggap dan mereka semua stand by juga mau panggil malam hari juga mereka selalu on sih ada terus.. Dan ruangannya bersih bersih dan adem banget..
Stayed 2 nights in Sep 2018

6/10 Okay

Puteri, singapore

Liked: Staff & service
Friendly n nice staffs
Room is nice.. booked 2 rooms.. 1 room no fridge.. hair dryer not working properly.. there’s 2 lift but only 1 can be use.. staffs so friendly.. breakfast ok.. can be improved..
Stayed 3 nights in Apr 2018

8/10 Good

Meiyi Eliabeth, Singapore

Liked: Cleanliness, staff & service, room comfort
Superb Stay in Grand Serela with A stellar service
I plan a 4 days 3 nights trip to Bandung with my boyfriend. We had a free upgrade to the suite room and Nisa the customer service representative went through the trouble to facilitate us to the room. My birthday happens to coincide with my trip and I was greeted with a warm birthday wish by her in the morning of my birthday. She also asked for my anticipated time of return to the hotel as I was paying a visit to Kawah Putih that very day and I think little of her question. Upon returning to my hotel, Nisa and her colleagues greeted me with a delicious birthday cake and sang me a tune in my room. I certainly did not expect this service and I am glad I chose Grand Serela as my choice of accommodation for my very first trip to Bandung. Additionally, the hotel is within close proximity to the supermarket and not to be missed Rumah Mode factory outlet for their affordable brand name such as Gap and choices of bermudas for guys is limitless. Hotel is a bit old and carpets needs shampooing, breakfast variety cold be improved. But for the price we paid, I have zero complaints but many praises for the staff and the housekeeping of our room. Well done Grand Serela and also special thanks and mentioned to Nisa, we will return!

4/10 Poor

Indravathy, singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out-dated hotel that I will know give it a miss
strong stench in the room. it was old run down and never maintained out-dated hotel. molds in the bathroom. carpets were dirty. Hairdryer ws working. The cold water lever in the shower was broken.

6/10 Okay

merlin, malaysia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location near to rumah mode n few outlets
The bath tab is terrible n the wall is dirty. Towel are very old n the color turn grey. The room floor is carpet therefore smelly. The breakfast is simply but taste good. Staff are friendly n helpfull

6/10 Okay

Aziah, malaysia

Liked: Staff & service
Disliked: Cleanliness
Good stay.
Good hotel for the price paid.

6/10 Okay

Khairul, Johor Bahru, Malaysia

Liked: Staff & service, room comfort
Quiet area, quite close to te Factory outlets
The hotels staffs are very coutecious & helpful It was a pleasant stay Wifi doesn't work for some reason though Breakfast buffet service was a bit slow due to understaff

8/10 Good

Desti, Jakarta

Liked: Cleanliness, property conditions & facilities, room comfort
Great location
Near to city,and very cozy,, good place

8/10 Good

Seah, Singapore

Liked: Room comfort
Nice fragrance in lift, big room for superior std.
Room wash basin stopper jam, water cannot flow down. Maintenance staff came to fix for quite a while but another problem starts, cold water but only hot water came. Service staff was nice, suggest we change room. The weather not as cooling compare to my last trip in October.

4/10 Poor

Amelia, Jakarta

Disliked: Cleanliness, property conditions & facilities
Okay but it could be better
The breakfast selection is limited , and the toiletries is very poor for four star rating hotel. Book a room at the building which the pool located, or you have to pass the dining room and using lift or stairs to reach the pool (approx 2/3 level). the location is good though.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Serella Setiabudhi is a good choice
Walking distance to Rumah Mode, near to Paris Van Java and Chimpalas. Very pleasant and cooperative staff.

6/10 Okay

EmYati

Disliked: Cleanliness

6/10 Okay

Vincent, Kuching,Sarawak

Liked: Staff & service, property conditions & facilities
Hotel with good location
Spacious room but need to improve on the cleanliness esp in the bathroom. No small towels for use. No shower caps for ladies. Hot water is unreliable. We stayed 5 nites and 2 nights with cold water for shower at 9pm and temperature 18 degrees! We were shivering! Breakfast was good bcos they try to varies their menu daily. Staffs are helpful, pleasant and warm hospitality is a plus despite the standard of the room for a 4 star hotel, that definitely needs to be upgraded .

8/10 Good

Jenn, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We felt safe and comfortable in the hotel.
We were warmly received at the airport by a staff named Taufan,very knowledgeable and polite. Hotel staffs were very nice,polite and friendly. Room was clean and bright. Room service menu was ok. Breakfast spread was the same for 4 days but had a variety. A small outdoor play area for the kids. Family friendly. Setback- NO Wi Fi in the rooms,only at the lobby.

8/10 Good

maggiegho, jakarta

Liked: Room comfort
Disliked: Staff & service
big space, strategic location
Everything was okay. I meant, that's it. Okay. Not special. What bug me a bit was the quality of valet service. it was raining when we got there, and we gave our car keys for valet. later on when we were going out for dinner, we couldnt find anyone near parking area, non valet person, non doorguard, non. We just stand there and wait because we dont have any idea where did they put our car. happen until we glanced our car was on the basement and decided to run through little bit rain and get the car out by ourselves. rest is okay.

6/10 Okay

Verified traveler

hotel location is ok, quite, easy access to center of bandung attraction sites. too bad, the room not clean enough, towels are too old and not renewed, carpets dusty....

8/10 Good

Sebbe Goh, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Good & friendly staff. Great location!
It was a great stay with good breakfast! Staff are helpful. Very near to Rumah Mode & there's a supermarket nearby. However toiletries amenities can be improved. Free wifi in the room will be much appreciated.

8/10 Good

pat, singapore

Liked: Cleanliness, staff & service, room comfort
Great hotel
Hotel was good in its location but there were no night activities around though. Room toiletries were lacking and breakfast variety was limited. However the staff service was good and friendly and room was big. If the hotel can provide free wifi in all rooms it would be good.

10/10 Excellent

John, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Its another hotel that takes care of a traveler needs and expectations for the money we pay. the service is excellent, location is good in a quiet environment. would recomend

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Hotel
Better options around- dirty with poor service.

8/10 Good

iman, singapore

value for money
pleasant but toiletries lacking , breakfast quality low

8/10 Good

bbess, brunei

Liked: Cleanliness, property conditions & facilities, room comfort
awesome stay
it was an awesome stay, however wireless is not really strong in our room have to go down to the lobby for a strong connections. good hotel service which provide us with a welcome drinks.

6/10 Okay

Bea

Liked: Staff & service
Good location, nearby supermarket and food place.
The staffs are friendly. Breakfast has sufficient varieties, taste good.

6/10 Okay

Riris Siahaan, Jakarta

Disliked: Cleanliness, property conditions & facilities, room comfort
So so
I put King Size bed in my preference, but the front lady said only twin bed was available. I refused it, considering I have 5.6 yo kid which could fall from slim bed. Finally she gave me the King size bed (???). No argue farther. The carpet smelly, humid. The bed sheets, pillow cases, bed cover was not white clear, the color more nearer to grey. The smell was not fresh. Towel not soft. Next day we got better quality. No hand towel. Channel TV was OK, they provide more than enough channels. Breakfast was so-so. For my 4 stars staying experiences this is 1st time I got smaller omelette & smaller watermelon & melon. Ok for Indonesian food but do not expect for Western Food. Location near to FO Rumah Mode by walk, as Bandung has many one way road, you should follow your GPS. Also near to Pizza Hut.