Marbella Twin Waterfall Resort Ciater

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Marbella Twin Waterfall Resort Ciater

Front of property
32-inch LCD TV with satellite channels, TV
Property grounds
Property grounds
Rollaway beds, free WiFi

Reviews

4.0 out of 10

Popular amenities

  • Room service
  • Breakfast available
  • Laundry
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Jl. Raya Ciater km. 3 Desa Curugrendeng, Kec. Jalancagak Ciater, Jalancagak, West Java, 42481
  • Sari Ater Hot Spring
    11 min drive
  • Orchid Forest Cikole
    17 min drive
  • Tangkuban Perahu Volcano
    22 min drive
  • Bandung (BDO-Husein Sastranegara Intl.)
    95 min drive

Room options

Asoka Villa

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

Tulip Villa

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Lili Paris Villa

  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

About this property

Marbella Twin Waterfall Resort Ciater

3-star Jalancagak resort with restaurant
This resort features a restaurant, a business center, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a garden.
Marbella Twin Waterfall Resort Ciater offers 8 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies. 32-inch LCD televisions come with satellite channels.

Bathrooms include showers, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The resort offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a business center and 2 meeting rooms. This family-friendly resort also offers a terrace, barbecue grills, and a garden. Onsite self parking is complimentary.
Balong - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Breakfast available for a fee: IDR 200 per person
  • A restaurant

Restaurants on site

  • Balong

Things to do

  • Bicycle rentals
  • Horseback riding/rentals
  • Playground
  • Volleyball

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Playground
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Living room
  • Phone

Policies

Check-in

Check-in time starts at noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 250000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: approximately IDR 200.000 per person
  • Rollaway bed fee: IDR 250000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Twin Waterfall Resort Jalancagak
Twin Waterfall Resort
Twin Waterfall Jalancagak
Marbella Twin Waterfall Resort Ciater Jalancagak
Marbella Twin Waterfall Ciater Jalancagak
Marbella Twin Waterfall Ciater
bella Twin Waterfall Ciater J
Marbella Twin Waterfall Ciater
Marbella Twin Waterfall Resort Ciater Resort
Marbella Twin Waterfall Resort Ciater Jalancagak
Marbella Twin Waterfall Resort Ciater Resort Jalancagak

Marbella Twin Waterfall Resort Ciater Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 5 reviews" "
Rating 8 - Good. 0 out of 5 reviews" "
Rating 6 - Okay. 2 out of 5 reviews" "
Rating 4 - Poor. 1 out of 5 reviews" "
Rating 2 - Terrible. 2 out of 5 reviews" "

4.4/10

Cleanliness

4.4/10

Staff & service

3.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Francis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marbella Twin Waterfall sucks
The worst. The facilities are poorly maintainted and dirty. Dirty sheets, dirty bathroom, stains on furniture, dusty surfaces, and the smell (my friend says the room smelled like rat pee). The breakfast is almost non existent. They wouldn't even refill the already empty pans. I don't have anything good to say about this place (perhaps only the greenery outside).
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
good nature hotel
it was just ok hotel. i cant really tell as resort as my kid didnt really enjoy so much nature attraction. all it gets was neighbourhood.. but for a get out twas good place to spend

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
my overexpectation
it was a nice planning on staying such affordable price resort. bu yrlet i think i was overexpecting during the holiday and high season. as every hotel would raise the price, so i guess this resort is just fine. but talk about the environment, was a bit dissapointing as there wasnt any interesting place for my kids. so, again i think i was overexpectation on it

2/10 Terrible

Anindita, Semarang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
It's the worst hotel I've ever been in the last few years. It's located about 2-3km from the main road. The road was bumpy, narrow, through residential area. It's quite far from Ciater, and extremely far from Lembang. It's difficult to find even with GPS! There's no sign at all until we arrived in front of the hotel. The rooms are old and was built with low quality. The maintenance is poor, bathroom is bad and dirty. There was no hot water when we arrived. The hot water worked after our fifth or sixth complaint; and with very bad flow. The staff was quite helpful and friendly, but it didn't really matter as overall facility was poor. The only good thing about this hotel is the view. It's located just next to paddy field with some fish ponds. Will never stay again!

6/10 Okay

SUNGHEE, 인도네시아

Liked: Room comfort
Disliked: Staff & service
주변 여행지나 여행 가이드 또는 사리아터로 가는 셔틀등이 있으면 좀더 편하게 이용할듯 합니
문제는 큰도로에서 비포장도로가 너무 오래돼서 들어가고 나올때마다 롤러코스트를 타듯 긴장을해야 했습니다. 호텔 수영장..? 수영장인지 연못인지 구분이 안돼고... 숙박실 방이 환기가 안돼 약간 꿉꿉한 냄새가 나서... 처음 도착했을때 약간의 거부감이 들었습니다. 도착했을때와는 다르게 생각보다 안락했습니다. 따뜻한물도 잘나오고요... 주변 여행지나 여행 가이드 또는 사리아터로 가는 셔틀등이 있으면 좀더 편하게 이용할듯 합니다.