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Mercure Bandung City Centre

4.0 star property

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Photo gallery for Mercure Bandung City Centre

Outdoor pool, sun loungers
City view
Exterior
Spa
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Parking included
  • Gym

Explore the area

Map
Jalan Lengkong Besar 8, Bandung, 40261
  • Braga Street
    ‪6 min walk‬
  • Grand Mosque
    ‪9 min walk‬
  • Bandung City Square
    ‪9 min walk‬
  • Bandung (BDO-Husein Sastranegara Intl.)
    ‪19 min drive‬

Room options

View all photos for Privilege, Room, 2 Twin Beds, Balcony

Minibar, in-room safe, desk, laptop workspace

Privilege, Room, 2 Twin Beds, Balcony

  • 322 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds (with 2 Single beds)

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Twin Beds (with 2 Single beds)

  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed (With 1 Queen size bed)

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed (With 1 Queen size bed)

  • 322 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds (With 2 Single beds)

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds (With 2 Single beds)

  • 322 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 Queen Bed

Executive Suite, 1 Queen Bed | Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 Queen Bed

  • 753 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed (with 1 Queen size bed)

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 Queen Bed (with 1 Queen size bed)

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Privilege, Room, 1 Queen Bed, Balcony

Minibar, in-room safe, desk, laptop workspace

Privilege, Room, 1 Queen Bed, Balcony

  • 322 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Mercure Bandung City Centre

4-star hotel in Cikawao
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Other amenities include a fitness center, a bar/lounge, and coffee/tea in a common area. Housekeeping is available on request.
Mercure Bandung City Centre offers 163 accommodations with minibars and safes. LED televisions are featured in guestrooms. Bathrooms include showers, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
In addition to a full-service spa, Mercure Bandung City Centre features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

6 meeting rooms are available. This business-friendly hotel also offers a children's pool, spa services, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Mercure Bandung City Centre is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6 AM and 10 AM and on weekends between 6 AM and 10:30 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Onsite venue #2 - This bar serves breakfast, lunch, dinner, and light fare. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; IDR 125,000 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Full-service spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 400000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 125000 per person
  • Airport shuttle fee: IDR 210000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 210000 (one-way)
  • Rollaway bed fee: IDR 400000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit

Property is also known as

Mercure Bandung City Centre Hotel
Mercure Bandung City Hotel
Mercure Bandung City Bandung
Mercure Bandung City Centre Hotel
Mercure Bandung City Centre Bandung
Mercure Bandung City Centre Hotel Bandung

Mercure Bandung City Centre Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 26 out of 70 reviews
Rating 8 - Good. 28 out of 70 reviews
Rating 6 - Okay. 6 out of 70 reviews
Rating 4 - Poor. 7 out of 70 reviews
Rating 2 - Terrible. 3 out of 70 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy, lovely pool
Stayed 2 nights in Jul 2024

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bedding but noisy street nearby. Pool area was enjoyable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mohamed Faizal

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not expect to be super good check in staff very polite and explain all the necessary details definitely met my expectation.
Stayed 2 nights in Jun 2024

10/10 Excellent

Enny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff , clean hotel. I enjoyed their breakfast menu. Overall it was a good experience
Stayed 8 nights in Feb 2024

8/10 Good

Shella

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a business trip with a total of 4 nights. The check in was quick, received a room upgrade, the food is good and the room condition is excellent. I pretty much enjoy the location and the atsmophere in the hotel. Highly recommended.
Stayed 4 nights in Feb 2024

10/10 Excellent

karla

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was awesome
Stayed 2 nights in Aug 2022

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

djoko

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok Hotel
Parking space is very limited and small. Room is sizeable but no hand soap and only 2 big towels. Internet is fast. Breakfast is good.
Stayed 1 night in Jan 2022

8/10 Good

stephanus paulus

Stayed 1 night in Nov 2021

10/10 Excellent

IRWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Bandung
A great place and location. Convenient to go around within the City
Stayed 1 night in Aug 2021

8/10 Good

Eddy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Marthen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

6/10 Okay

Verified traveler

Business traveler
Liked: Property conditions & facilities, room comfort
Hotel needs to improve their service and cleanliness.
Stayed 2 nights in Dec 2020

8/10 Good

Ashwani

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Property conditions & facilities
Service response need to improve
Hotel is okay, but they need to improve their room service. Specially sanitising rooms properly. No iron board in the room. And they provide only two water bottles in a day. Operator/ room service is not very responsive as for even asking for towels they took some time more than 20 min. So definitely hotel need to improve service
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
It’s ok hotel/stay
Rooms looks old, shower water pressure inadequate. Good staff. Breakfast quality so-so
Stayed 4 nights in Aug 2020

8/10 Good

Wulan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the spacious room and bathroom and pool on level 15th. Dislike the old towels.
Stayed 3 nights in Dec 2019

10/10 Excellent

kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and confortable
This has the feel of a new hotel. The room was comfy and stylish. We loved lounging at night on the rooftop terrace next to the swimming pool. The morning swim with city overview was nice as well altough the pool is somehow on the small side and the water was a bit chilly. Very nice experience overall.
Stayed 2 nights in Dec 2019

4/10 Poor

Elizabeth

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not recommended for a Business trip
The rooftop pool has amazing views. However, there are no umbrellas. The rest of the hotel was very disappointing. No toilet roll or towel holders, as TV that kept coming on automatically (including after a power cut in the middle of the night), very noisy, etc. Renovation works ongoing, causing noise at bad times.
Stayed 6 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019

8/10 Good

Alex

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Bed creaky right side very badly. No dressing table.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019