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Serena Hotel

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Serena Hotel

Family Room | Desk, free WiFi, bed sheets
Junior Suite | Desk, free WiFi, bed sheets
Deluxe Double Room | Desk, free WiFi, bed sheets
Suite | Desk, free WiFi, bed sheets
Standard Room | Desk, free WiFi, bed sheets

Reviews

5.0 out of 10

Popular amenities

  • Free airport shuttle
  • Spa
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
Jl. Jalan Marjuk No 4 – 6, Kebon Kawung, Bandung, West Java, 40171
  • Pasar Baru Trade Center
    ‪11 min walk‬
  • Jalan Cihampelas
    ‪12 min walk‬
  • Mall 23 Paskal
    ‪14 min walk‬
  • Bandung (BDO-Husein Sastranegara Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room

Standard Room | Desk, free WiFi, bed sheets

Standard Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Desk, free WiFi, bed sheets

Family Room

  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room

Desk, free WiFi, bed sheets

Deluxe Twin Room

  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Desk, free WiFi, bed sheets

Superior Twin Room

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Desk, free WiFi, bed sheets

Junior Suite

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Desk, free WiFi, bed sheets

Suite

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room

Superior Double Room | Desk, free WiFi, bed sheets

Superior Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, free WiFi, bed sheets

Deluxe Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Serena Hotel

3.5-star hotel in Pasirkaliki
This hotel features a restaurant, spa services, and a meeting room. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Serena Hotel offers 65 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include bathrobes and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This Bandung hotel also offers spa services, concierge services, and laundry facilities. Complimentary self parking is available on site.
Rena Resto - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Rena Resto

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Serena Hotel Bandung
Serena Bandung
Serena Hotel Hotel
Serena Hotel Bandung
Serena Hotel Hotel Bandung

Serena Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 0 out of 10 reviews" "
Rating 8 - Good. 1 out of 10 reviews" "
Rating 6 - Okay. 6 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 3 out of 10 reviews" "

5.6/10

Cleanliness

6.2/10

Staff & service

4.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Very old hotel no facilities
I will never go back there. Toilet was sucks to the max, sometimes heater is avalable sometime its not No fridge
Stayed 2 nights in Mar 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
A bit old hotel..
Hotel was a bit old.. Water pressure is a problem affecting the water temperature.. At times the water is hot and at times it is cold.. Staff is very friendly..
Stayed 3 nights in Dec 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would never stay there again.
Room was stinky, dirty and mouldy with lots of mosquitoes. Bathroom was disgusting with mouldy curtains. Building was run down and looked nothing like the photos. We couldn't have 2 keys for the room.

6/10 Okay

sri bimo adhi

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Stayed 1 night in Feb 2019

8/10 Good

MITSUHIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
鉄道旅行に最適です。
鉄道旅行で使いました。バンドン駅から近くとても便利でした。コストパフォーマンスもよかったです。インドネシアの修学旅行と同宿でしたが、みんな楽しそうでしたよ。あまり　新しくないので　バリアフリーではないですが　サービスは　よかったですよ。
Stayed 2 nights in Jul 2018

2/10 Terrible

Abe 225, kelantan,malaysia

Disliked: Property conditions & facilities, room comfort
hotel yang tidak bagus
Keadaan bilik amat teruk Bilik air yang tidak dibersihkan sempurna dan berlumut dicelahan mozek dalam bilik air Keadaan paip air tidak diselanggara dengan sempurna.
Stayed 4 nights in Apr 2018

6/10 Okay

mediawan

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Kurang Bersih
Lokasi hotel prima. Kamar std terdapat di ujung-ujung sehingga tidak dapat koneksi telekomunikasi maupun WiFi hotel. Sprei kasur sedikit kusam. terdapat kecoa di kasur sehingga terkesan menjijikkan.

6/10 Okay

Rusli, Bekasi

Liked: Room comfort
Dekat pusat keramaian
Hotel di pusat kota dengan harga terjangkau. Tidak terlalu di pinggir jalan raya sehingga tidak bising. Tapi ketika saya bermalam ada acara panggung 17an jadi agak berisik.

6/10 Okay

AB RAZAK, KUALA LUMPUR

Liked: Cleanliness, property conditions & facilities, room comfort
BAIK
TIADA PETI SEJUK