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Sheraton Bandung Hotel & Towers

5.0 star property

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Photo gallery for Sheraton Bandung Hotel & Towers

Outdoor pool, open 6:00 AM to 6:00 PM, free cabanas, pool umbrellas
Reception
Lounge
Club Room, 2 Twin Beds, Balcony, Tower | Premium bedding, down comforters, pillowtop beds, minibar
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Breakfast available
  • Air conditioning

Explore the area

Map
Jalan Ir Haji Juanda No 390, Bandung, West Java, 40135
  • Bandung Institute of Technology
    ‪2 min drive‬
  • Bandung Zoo
    ‪2 min drive‬
  • Jalan Cihampelas
    ‪3 min drive‬
  • Bandung (BDO-Husein Sastranegara Intl.)
    ‪20 min drive‬

Room options

View all photos for Presidential Suite, 1 King Bed (Balcony)

Presidential Suite, 1 King Bed (Balcony) | Premium bedding, down comforters, pillowtop beds, minibar

Presidential Suite, 1 King Bed (Balcony)

  • 1453 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Balcony, Tower

Club Suite, 1 King Bed, Balcony, Tower | Premium bedding, down comforters, pillowtop beds, minibar

Club Suite, 1 King Bed, Balcony, Tower

  • 969 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Balcony

Executive Suite, 1 King Bed, Balcony | Premium bedding, down comforters, pillowtop beds, minibar

Executive Suite, 1 King Bed, Balcony

  • 1012 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony

Junior Suite, 1 King Bed, Balcony | Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, 1 King Bed, Balcony

  • 689 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, Tower

Premium bedding, down comforters, pillowtop beds, minibar

Club Room, 2 Twin Beds, Tower

  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, Tower

Premium bedding, down comforters, pillowtop beds, minibar

Club Room, 1 King Bed, Tower

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, Balcony, Tower

Club Room, 2 Twin Beds, Balcony, Tower | Premium bedding, down comforters, pillowtop beds, minibar

Club Room, 2 Twin Beds, Balcony, Tower

  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, Balcony, Tower

Premium bedding, down comforters, pillowtop beds, minibar

Club Room, 1 King Bed, Balcony, Tower

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Balcony

Executive Room, 1 King Bed, Balcony | Premium bedding, down comforters, pillowtop beds, minibar

Executive Room, 1 King Bed, Balcony

  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Pool Access

Deluxe Room, Pool Access | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, Pool Access

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Balcony

Outdoor pool, open 6:00 AM to 6:00 PM, free cabanas, pool umbrellas

Deluxe Room, 2 Twin Beds, Balcony

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Balcony

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Pool

Hilton Bandung

  • Pool
  • Spa
  • Parking included
  • Restaurant
4.6 out of 5, Wonderful, (544)
The price is $78
per night
$94 total
includes taxes & fees
Mar 9 - Mar 10
Hilton Bandung

About this property

Sheraton Bandung Hotel & Towers

5-star hotel in Dago
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Sheraton Bandung Hotel & Towers offers 156 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and minibars. Rooms open to balconies or patios. Accommodations offer separate dining areas. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Shine Spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna. The spa is open daily. There are hot springs open between 8:00 AM and 6:00 PM.
In addition to a full-service spa, Sheraton Bandung Hotel & Towers features an outdoor pool and a sauna. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a children's pool, a 24-hour fitness center, and spa services. For a surcharge, the property provides an airport shuttle (available on request), a shopping center shuttle, and a train station drop-off service. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Sheraton Bandung Hotel & Towers is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Feast Restaurant - This restaurant serves breakfast and dinner.
Toastina - Onsite coffee shop.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 8:00 PM at scheduled times and on request
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: IDR 181,500 for adults and IDR 90,750 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Feast Restaurant
  • Toastina

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf caddies
  • Horseback riding/rentals
  • Hot spring
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot spring
  • Hot springs open from 8:00 AM - 6:00 PM
  • Hot springs water temperature - 122 ºF
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (43 inch wide door)
  • Low-height electrical outlets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Fireplace
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Towers Lounge]
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 605000.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 181500 for adults and IDR 90750 for children
  • Airport shuttle fee: IDR 170000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 170000 (one-way), (from 12 to 18 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 605000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 6:00 PM
Hot springs access available from 8:00 AM to 6:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sheraton Bandung Hotel & Tower
Sheraton Bandung Tower
Bandung Sheraton
Sheraton Bandung Hotel And Towers
Sheraton Bandung Hotel Tower
Sheraton Bandung & Towers
Sheraton Bandung Hotel Tower
Sheraton Bandung Hotel Towers

Sheraton Bandung Hotel & Towers Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 92 out of 179 reviews
Rating 8 - Good. 60 out of 179 reviews
Rating 6 - Okay. 15 out of 179 reviews
Rating 4 - Poor. 6 out of 179 reviews
Rating 2 - Terrible. 6 out of 179 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful for families
Stayed 5 nights in Jul 2024

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the breakfast and swimming pool, beautiful hotel. I highly recommend.
Stayed 1 night in Jun 2024

10/10 Excellent

Renny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay when in Bandung
One of the best hotels I've ever stayed in. I love Sheraton in general. But this particular Sheraton makes me feel so homey and comfortable. Beautiful decoration, spacious room, comfy bed, clean bathroom with lots of amenities, literally I can find everything I need in the bathroom. Friendly and helpful staff. I love the smell of the lobby area. They had this very nice smell coming out of their aromatherapy diffuser. They gave a yummy welcome drink too as you checked in. Too bad I only stayed for a night. I will come back and stay longer next time.
Stayed 1 night in Dec 2023

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location Excellent service
Good location Excellent service
Stayed 3 nights in Aug 2023

8/10 Good

Boy

Stayed 2 nights in Jun 2023

10/10 Excellent

YOSHIHIRO

Traveled with group
Liked: Cleanliness, property conditions & facilities
the garden inside of the hotel
Stayed 1 night in Mar 2023

10/10 Excellent

Mohd Shariff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place,friendly staff, nice landscape. Will stay here again.
Stayed 3 nights in Mar 2023

10/10 Excellent

Ava

Stayed 1 night in Feb 2023

10/10 Excellent

mahbubur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and great employee's.
Stayed 2 nights in Jul 2022

10/10 Excellent

Adil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The upgraded room was very friendly, and the counter staff was more than understanding of our objections to the first room. Thank you for the lovely time we spent in Bandung.
Stayed 2 nights in Jun 2022

10/10 Excellent

Agung

Stayed 1 night in Dec 2021

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2021

10/10 Excellent

Nenden

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfy guaranteed
Satisfy guaranteed
Stayed 3 nights in Feb 2021

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Dilarang untuk keluarga yang bawa bayi
Tidak cocok untuk keluarga yang membawa anak kecil/bayi. Asi saya untuk bayi, semuanya busuk dan dibuang. Padahal dari awal sudah bilang dengan jelas minta dimasukin ke freezer beku, sudah konfirmasi ke front desk lalu ke kitchen juga 2x konfirmasi percuma. Tidak ada minta maaf dll hanya susu asi berharga yang terbuang sia2. Hotel bintang 5 kualitas kaki lima.
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good low rise. And bery quiet and oeace ful with good hospitality.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and hotel had a resort feel about it.
Stayed 3 nights in Jan 2020

8/10 Good

Carla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big and spacious and well maintained rooms. The hotel was big and had a lovely cafe where we could chill.
Stayed 4 nights in Dec 2019

8/10 Good

Dayana

Liked: Staff & service
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As it has been expected from sheraton
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff, cleanliness, comfort. Very high standard. Higher than westerns standards.
Stayed 10 nights in Jul 2019

10/10 Excellent

CP

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unlike modern hotel with tall building, this hotel has unique character with old style building and beautiful gardens.
Stayed 4 nights in Jul 2019

8/10 Good

Gunawan

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Ying

Liked: Staff & service, room comfort
Average for a five star. Spend your money elsewher
The room service is really slow and they serve u with nothing at the restaurant while waiting for your food to arrive. Staff is not helpful at all when you ask them for directions. Our room has a hidden lizard among the towels and a tiny dead lizard on the floor. I guess they didn’t do a good job cleaning up. However the food at the feast restaurant was pretty good and the spa is excellent (save for the fact that they are always full). Swimming pool has a lot of children which can be rather noisy.
Stayed 3 nights in Jul 2019