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Verona Palace Hotel Bandung

3.0 star property

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Photo gallery for Verona Palace Hotel Bandung

Exterior detail
Property amenity
Lobby sitting area
Property grounds
Deluxe Room | In-room safe, rollaway beds, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Jalan Surya Sumantri 36, Bandung, West Java, 40164
  • Maranatha Christian University
    ‪2 min walk‬
  • Cihampelas Walk
    ‪6 min drive‬
  • Paris Van Java Mall
    ‪10 min drive‬
  • Bandung (BDO-Husein Sastranegara Intl.)
    ‪14 min drive‬

Room options

View all photos for Superior Room

Superior Room | In-room safe, rollaway beds, free WiFi

Superior Room

  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | In-room safe, rollaway beds, free WiFi

Deluxe Room

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

In-room safe, rollaway beds, free WiFi

Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

In-room safe, rollaway beds, free WiFi

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Verona Palace Hotel Bandung

3-star hotel in Sukawarna
Along with a restaurant, this hotel has a coffee shop/cafe and spa services. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite.
Verona Palace Hotel Bandung offers 45 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. This Bandung hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Guests can pamper themselves by indulging in the onsite spa services.
The hotel offers a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a business center and a meeting room. This Bandung hotel also offers spa services, a terrace, and tour/ticket assistance. Complimentary self parking is available on site.
Venesia Restaurant - Onsite café.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Venesia Restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Spa services

More

  • 6 floors
  • Banquet hall
  • Built in 2011

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 8 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 280000.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: IDR 280000.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Palace Verona
Hotel Verona Bandung
Hotel Verona Palace
Hotel Verona Palace Bandung
Palace Hotel Bandung
Palace Verona
Verona Palace
Verona Palace Bandung
Verona Palace Hotel
Verona Palace Hotel Bandung
Verona Palace Bandung Bandung
Verona Palace Hotel Bandung Hotel
Verona Palace Hotel Bandung Bandung
Verona Palace Hotel Bandung Hotel Bandung

Verona Palace Hotel Bandung Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 9 out of 39 reviews
Rating 8 - Good. 21 out of 39 reviews
Rating 6 - Okay. 7 out of 39 reviews
Rating 4 - Poor. 1 out of 39 reviews
Rating 2 - Terrible. 1 out of 39 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Bee, S'pore & Malaysia

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
Just have more facilities such as iron and ironing board. They've only the service. Others ok
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Rebekah L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
24 hour check in!
This hotel was great as I arrived at 9am and wanted to sleep but most hotels are not 24 check in. It was not far from the airport and the rooms were nice. The buffet was not great but everything else was good.
Stayed 1 night in Mar 2019

10/10 Excellent

Yuki, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a quiet place that is very comfortable. Near the city and easy to get around anywhere. My stay was pretty much comfortable. But the aircon is cold though...and i couldn't adjust it any warmer. >.< Queen bed = 2 singles bed put together...so my sleep hasn't been really comfortable with the edge/gap in the middle. But overall, the staff have been lovely and the hotel is cosy enough. =)
Stayed 2 nights in Oct 2018

8/10 Good

Riady

Liked: Cleanliness, staff & service, room comfort
Comfort and clean hotel, however, shower did not properly perform, little water, weak shower, hot-kettle inroom not working . It should have been better for comfort stay and loyal guest No upgrade room granted even upon request
Stayed 1 night in Aug 2018

10/10 Excellent

Baharuddin, malaysia

Liked: Cleanliness, staff & service, room comfort
Very peaceful hotel.
Staff are very friendly & helpful. I like the welcome food & drink. Awesome & very good food.
Stayed 3 nights in Apr 2018

10/10 Excellent

Adi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

6/10 Okay

Indra d

a nice hotel with reasonable price
just solo getaway in bandung

6/10 Okay

Verified traveler

Disliked: Staff & service
Nice budget hotel
I just wish they take care the hotel's maintenance better. For example the shower, the bed, etc.

8/10 Good

Niken, Lippo Karawaci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spacious, breakfast was terrible!
The staff were friendly and helpful. Upon checked in, we were informed that 1 of 2 rooms that we've booked was not yet ready. As solution they upgraded us to Executive Room!what a nice surprise:) the room was spacious and clean. Minus point was the quality of breakfast, not much variant and not tasty at all and location is somehow difficult to find. You should know Bandung good then you might find it easily.

6/10 Okay

Frank, Munich

Good hotel, bad position.
The hotel in general it's acceptable, but the location it's not good. Around there aren't facilities like restaurants, tea shops etc. And without a car you cannot go anywhere by walk.

8/10 Good

Nina Kurnia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Rakeshkumar, Purwakarta, Jawa Barat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budgetary hotel for overnight stay to pickup fligh
I reached there at 10:00 PM with intimation for late check in. There was no booking intimation to the hotel staff till I reached hotel. After showing booking confirmation got room in 15 minutes. I Stayed one night to pick up early morning flight. Hotel is 15 minute away from Airport. Room was clean and spacious. Staff was very cooperative. As per the facilities mentioned in Hotel.com, free air port shuttle provided (available on request). Hotel provides services but chargeable. Hotel.com should have system to check authenticity of details provided by the hotel. Customer reviews can be one of the tool for this.

8/10 Good

Ronny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Julie, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good..
I feel satisfied with this hotel.. everything is good enough.. one thing that I'm not feels good is this hotel have no swimming pool.. so children will get bored when stay in here..

8/10 Good

Sm, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Claean and fresh
Small but nice for business. Restaurant and other facilities are small but clean room is fully satisfied.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff
Verona hotel's location is slightly away from the main shopping area. However the hotel manager is very friendly and helpful. The deluxe room is spacious and clean. The design of the toilet and door bell are very unique.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotels with big rooms
Friendly staff but the breakfast is lacking. Do not top up immediately when the food have finished.

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
Near highway and shopping malls.
Stuffy lobby with little air-conditioning. Toiletries were not adequate. Had to ask for three days to replenish. Walking distance to BTC mall and Giant Hypermart.

8/10 Good

Bryan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic architectural design and interior design
Should be rated as 4 star...:) instead of 3 star.. A good hotel to stay.. Looking forward for our next stay again.

10/10 Excellent

J, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel w exceptional staff
Hotel's facilities were up to standard but what really stood out for us were the wonderful staff of Verona Palace. They were always pleasant and at the ready to meet our every requests, even to the point of gathering the entire crew to aid us on our first night when we needed help with getting SIM cards for our phones. Customer service was on point and our trip was made a whole lot more enjoyable thanks to their never faltering smiles and warm hospitality. Shout out to Teti, Dedi, Ujang and the rest of the crew, whose names we weren't able to catch, for being the very best.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Basic Lodging
Service is just basic, staff is not service orientated. They will just do the minimal requirements of check-in and out. Breakfast spread is very disappointing. Hardly any waiter seen. Took my own coffee/tea and self re-fill too.

8/10 Good

Ayu Ruby, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
We stay here for 3 days, and we really love it. The bed is really comfy, and the food also nice. At first we found it hard to find the enterence to this hotel because its located in a small street near the main road but it's ok. Overall it's a great hotel, love to stay here, and definitely will come back soon..

8/10 Good

izzat

Liked: Staff & service
Disliked: Property conditions & facilities

10/10 Excellent

teuku ruff, langkawi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice room as boutique style
we really love this hotel on their concept and hotel staff as well who are very helpful..