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Banff Caribou Lodge and Spa

3.5 star property
VIP Access

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Photo gallery for Banff Caribou Lodge and Spa

Restaurant
Exterior
Corner Suite with Spa Bath | Room amenity
Lobby
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Hot Tub
  • Spa
$136
includes taxes & fees
Oct 13 - Oct 14

Explore the area

View in a map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪12 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪13 min walk‬
  • Tunnel Mountain
    ‪6 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(94 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(63 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(37 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(60 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(36 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Corner Suite with Spa Bath

Corner Suite with Spa Bath | Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Suite with Spa Bath

9.6 out of 10
Exceptional
(14 reviews)
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.4 out of 10
Very good
(60 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Banff Caribou Lodge and Spa

Hotel in Uptown District
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
Banff Caribou Lodge and Spa offers 190 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Red Earth Spa has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.
In addition to a full-service spa, Banff Caribou Lodge and Spa features a hot tub and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and 2 meeting rooms. Event facilities measuring 765 square feet (71 square meters) include conference space. This hot springs hotel also offers a fitness center, spa services, and a vending machine. Onsite self parking is complimentary.

Banff Caribou Lodge and Spa is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Banff Caribou Lodge and Spa has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 765 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 1993
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 10.00 to 20.00 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa

Banff Caribou Lodge and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1537 out of 2823 reviews
Rating 8 - Good. 730 out of 2823 reviews
Rating 6 - Okay. 369 out of 2823 reviews
Rating 4 - Poor. 113 out of 2823 reviews
Rating 2 - Terrible. 74 out of 2823 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Susan, Saskatoon

Liked: Cleanliness, staff & service
Good location whether you walk or take the shuttles
Stayed 1 night in Jun 2025

10/10 Excellent

Summer

Stayed 1 night in Jun 2025

4/10 Poor

AIMEE

Before booking make sure you check that the photos they are using are actually of the hotel. The pool shown with the beautiful scenery is not of this hotel, I found out on arrival.
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third stay at Caribou Lodge, and yet again it was wonderful. From the moment I arrived, staff were helpful and friendly, helping with anything I needed or asked, which as a solo traveller is always reassuring. The room was clean and well maintained, bed and pillows comfortable - perfect after long days hiking and exploring the local area. The hot pool and sauna were also very welcome amenities after the hikes! Location wise, it's a 10 minute walk into the main downtown area, but it's an easy walk - or the Roam bus is just outside.
Stayed 5 nights in Jun 2025

8/10 Good

Nathan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
great stay
Stayed 9 nights in May 2025

10/10 Excellent

Laura

Stayed 1 night in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, very clean and quiet had a lovely room with a nice view. Staff were friendly and helpful. Check in and out was quick and easy. Hot pool was lovely after a long day walking around and the keg restaurant was very good too. I plan to return again next year!
Stayed 4 nights in Jun 2025

10/10 Excellent

Chris, carlsbad

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay. Easy walk to downtown shops. World class restaurant at hotel.
Stayed 1 night in Jun 2025

6/10 Okay

Dave

Liked: Cleanliness
Stayed 2 nights in Jun 2025

8/10 Good

Amrut

Stayed 5 nights in Jun 2025

10/10 Excellent

George

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel ! Friendly staff.
Stayed 2 nights in Jun 2025

6/10 Okay

Karen

Traveled with family
Disliked: Amenities, property conditions & facilities
The lodge is pretty good but the rooms you will see that it’s old. And they need to clean it better and put some deodorizer to the room, you can smell an old house from it; microwave and aircon. The small fridge is dirty. I would recommend that the lodge needs to provide slippers, rob, and some toiletries like the other hotel does. Because they are in a tourist spot I think they need to be competitive. Also needs to have a free breakfast for the guest that check in
Stayed 2 nights in Jun 2025

10/10 Excellent

Laura Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was decent for an impromptu one night stay. It was super convenient having the Keg on site where we had a celebration planned. Overall, a great, convenient experience.
Stayed 1 night in May 2025

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very nice and clean
Stayed 1 night in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and enjoyed the hot pool/sauna!
Stayed 7 nights in May 2025

8/10 Good

Grant

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice property, a bit of a walk from downtown
Stayed 2 nights in May 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we had a loft room with the Jacuzzi tub. Both were wonderful after the long drive and to have the separation if needed so people could sleep convenient to many restaurants bus stop nearby to go to Fairmont and the gondola.
Stayed 2 nights in May 2025

8/10 Good

Pifen

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
I was not treated well while waiting for check-in. But later, other staff found my situation, and he came to help.
Stayed 1 night in May 2025

8/10 Good

Tanveer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot to stay and price was fair, constant problems with key-cards failing however. Also didn't have linens swapped enough as we would have liked. Staff was kind and fantastic.
Stayed 4 nights in May 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Elena

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great value with friendly, helpful staff, with The Keg restaurant right off the lobby and less than a km to downtown
Stayed 5 nights in May 2025

8/10 Good

Alain

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

bailey

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great, and the hot tub was very nice!
Stayed 3 nights in May 2025

8/10 Good

Vadym

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very cool. Thanks
Stayed 2 nights in May 2025