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Banff Caribou Lodge and Spa

3.5 star property

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Photo gallery for Banff Caribou Lodge and Spa

Children's play area - outdoor
Point of interest
Restaurant
Lobby sitting area
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

Map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪12 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪13 min walk‬
  • Banff Centre for Arts and Creativity
    ‪14 min walk‬

Room options

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(87 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(59 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(36 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony

Mini-refrigerator

Superior Room, 2 Queen Beds, Balcony

8.8 out of 10
Excellent
(57 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(33 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Corner Suite with Spa Bath

Corner Suite with Spa Bath | Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Suite with Spa Bath

9.6 out of 10
Exceptional
(14 reviews)
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(57 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Banff Caribou Lodge and Spa

Hotel in Uptown District
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
Banff Caribou Lodge and Spa offers 190 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Red Earth Spa has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.
In addition to a full-service spa, Banff Caribou Lodge and Spa features a hot tub and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and 2 meeting rooms. Event facilities measuring 765 square feet (71 square meters) include conference space. This hot springs hotel also offers a fitness center, spa services, and a vending machine. Onsite self parking is complimentary.

Banff Caribou Lodge and Spa is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Banff Caribou Lodge and Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 765 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 1993
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 10.00 to 20.00 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa

Banff Caribou Lodge and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1478 out of 2714 reviews
Rating 8 - Good. 700 out of 2714 reviews
Rating 6 - Okay. 351 out of 2714 reviews
Rating 4 - Poor. 113 out of 2714 reviews
Rating 2 - Terrible. 72 out of 2714 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jean

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Manager was great to deal with .
Stayed 1 night in Mar 2025

10/10 Excellent

Sabrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our wedding trip and the lodge and employees made it incredible. We loved the atmosphere and the room was spectacular. Not a single complaint for us, it was perfect and we will be back.
Stayed 4 nights in Mar 2025

10/10 Excellent

Anaclet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lizette

Stayed 3 nights in Mar 2025

8/10 Good

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reliably good. Like having the Keg inside open for breakfast and dinner.
Stayed 1 night in Mar 2025

8/10 Good

Coral

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
did not have an outdoor pool like advertised. Only a hot pool indoors. other than that was a great stay!
Stayed 4 nights in Mar 2025

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Lise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, lovely rooms. Walls are a bit thin, so you can hear everything in the hallway.
Stayed 3 nights in Mar 2025

6/10 Okay

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Clean, pleasant, and walkable to downtown Didnt like noisy hallways , felt like walls paper thin ...
Stayed 1 night in Mar 2025

10/10 Excellent

natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, delicious restaurant, busy pool
Stayed 1 night in Mar 2025

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and very quiet
Stayed 1 night in Mar 2025

10/10 Excellent

gurkaranvir

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing everytime
Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience from start to finish! The hotel has a warm, cozy mountain lodge atmosphere that makes you feel right at home. The staff was exceptionally friendly and always willing to help with recommendations for things to do in Banff. The rooms were clean, comfortable, and well-appointed, with rustic décor that perfectly complemented the surrounding mountain scenery. The beds were especially comfortable, making for a great night’s sleep after a long day of exploring. The hot pool was also a great way to unwind. The location was excellent—just a short walk or shuttle ride to downtown Banff, making it easy to explore the shops, restaurants, and beautiful sights. Overall, I highly recommend Banff Caribou Lodge & Spa for anyone looking for a cozy, comfortable, and convenient place to stay in Banff! I would definitely stay here again.
Stayed 1 night in Mar 2025

8/10 Good

Iwan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Chloe

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2025

8/10 Good

Laurette

Stayed 3 nights in Mar 2025

10/10 Excellent

Haley

Stayed 2 nights in Mar 2025

10/10 Excellent

Shawn

Stayed 1 night in Mar 2025

10/10 Excellent

Alan

Great hotel. Needs better views.

Check in was good. Nice hotel. Room was nice. Bed was comfortable. The view outside the window was no good. Could only see the wall of the hotel in the opposite wing. Couldn't see the mountains at all. What a shame.
Stayed 1 night in Mar 2025

4/10 Poor

Tim

Stayed 5 nights in Mar 2025