Banff Caribou Lodge and Spa

3.5 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Banff Caribou Lodge and Spa

Children's play area - outdoor
Indoor pool
Lobby
Lobby sitting area
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Hot Tub
  • Spa
  • 24/7 front desk

Explore the area

Map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪11 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪11 min walk‬
  • Banff Centre for Arts and Creativity
    ‪16 min walk‬
  • Banff, AB (YBA)
    ‪8 min drive‬

Room options

Superior Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds, Balcony

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Corner Suite with Spa Bath

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Banff Caribou Lodge and Spa

Hotel in Uptown District
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a spa tub are onsite.
Banff Caribou Lodge and Spa offers 190 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Red Earth Spa has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a spa tub. The spa is open daily.
In addition to a full-service spa, Banff Caribou Lodge and Spa features a spa tub and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and 2 meeting rooms. Event facilities measuring 765 square feet (71 square meters) include conference space. This hot springs hotel also offers a fitness center, spa services, and a vending machine. Onsite self parking is complimentary.

Banff Caribou Lodge and Spa is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Banff Caribou Lodge and Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Spa tub
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 765 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 1993
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 10.00 to 20.00 for children
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa

Banff Caribou Lodge and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1327 out of 2467 reviews" "
Rating 8 - Good. 644 out of 2467 reviews" "
Rating 6 - Okay. 329 out of 2467 reviews" "
Rating 4 - Poor. 97 out of 2467 reviews" "
Rating 2 - Terrible. 70 out of 2467 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location recommend to friends ect
Stayed 1 night in Oct 2024

8/10 Good

Lori

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
The tub was very old. Thought we had bugs in there but it was just chips out of it. Went to have a coffee in the morning n the coffee was still in there from the last guests. I had 2 rooms and ALL 4 keys didnt work so had to go down n wait in line again. The front desk was very helpful with every issue though.
Stayed 1 night in Oct 2024

10/10 Excellent

Yesenia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We are coming back !
Love this place, it’s clean and the beds were cozy, I slept so well. We visited in mid October and it was rainy and at times snowy and it was nice to open the doors to the balcony and enjoy the crisp air and the sound of the rain. The employees at the front desk were so kind and helpful. We decided on an extra day and I wanted to keep my room and the manager price matched my room to one on a hotel app. They gave me a free daily ticket for the shuttle bus for the three days I was there, not to mention a nice coffee bar everyday in the lobby. There is a wonderful restaurant (the keg) downstairs with the best filet Migñon and salmon around. This place did not disappoint, would stay here again .
Stayed 2 nights in Oct 2024

10/10 Excellent

David, Calgary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
-
Stayed 1 night in Oct 2024

10/10 Excellent

jaspreet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in banff
Stayed 1 night in Oct 2024

10/10 Excellent

James

Stayed 4 nights in Sep 2024

8/10 Good

Brittany

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No AC in the rooms, had to have window open and the room was still super warm. Pillows were also very uncomfortable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Felix

Liked: Amenities
Beautiful hotel, excellent experience,staff was very friendly
Stayed 2 nights in Oct 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Timothy

Traveled with family
Liked: Amenities, property conditions & facilities
Good value for the money but at night hallways were loud would wake up at all hours with people coming and going
Stayed 4 nights in Oct 2024

8/10 Good

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Oct 2024

6/10 Okay

Michelle

Traveled with family
It was okay, nothing spectacular. Clean and good location. Apparently I had a VIP benefit and eligible for room upgrade, I received neither of these things.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Really lovely stay! Rooms are a little dated but very comfortable and have everything you need! Spa was really good too. Had an excellent massage. Its about a 15-20 minute walk to the main strip.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nabil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Melford

Liked: Cleanliness, property conditions & facilities
Overall everything was good. Best staff was the housekeeper! Friendly and efficient. Found staff at the desk cold. Also, hard to understand them with heavy foreign accents! Need to speak more clearly!
Stayed 2 nights in Oct 2024

8/10 Good

Adam, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints
Stayed 1 night in Oct 2024

2/10 Terrible

deep

Traveled with group
Disliked: Amenities
Very expensive on other websites I would find way better than that.
Stayed 2 nights in Oct 2024

10/10 Excellent

Zach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to stay, with a great spa. All the staff were friendly and the room was clean. Having The Keg as a dining option was also a bonus. I’d definitely come back
Stayed 1 night in Oct 2024

6/10 Okay

gemma

Stayed 3 nights in Sep 2024

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, the hot tub was a blessing after all the hiking
Stayed 3 nights in Jun 2024

10/10 Excellent

Olivia Grace Di

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, especially enjoyed the spa. Planning to come back again!
Stayed 2 nights in Oct 2024

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place great location
Stayed 2 nights in Oct 2024

4/10 Poor

Dana

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Incredibly loud. Not sure who planned construction work at 4am on a Monday morning but it was terrible.
Stayed 1 night in Oct 2024

10/10 Excellent

Cecilia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!
Stayed 4 nights in Oct 2024

8/10 Good

CARA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful. Just for consideration, a microwave added to the room appliances would be great.
Stayed 4 nights in Oct 2024