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Banff Ptarmigan Inn

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Banff Ptarmigan Inn

Front of property - evening/night
Meeting facility
Snow and ski sports
Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout drapes
Bicycling

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Hot Tub
  • Bar
  • Pet friendly
  • Parking included
  • Housekeeping

Explore the area

Map
337 Banff Ave, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪2 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪2 min walk‬
  • Banff Legacy Trail
    ‪4 min walk‬
  • Banff, AB (YBA)
    ‪9 min drive‬

Room options

View all photos for Mountain View King Suite

Mountain View King Suite | Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite

9.0 out of 10
Wonderful
(28 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Two Queens

Standard Room Two Queens | Premium bedding, in-room safe, desk, blackout drapes

Standard Room Two Queens

8.8 out of 10
Excellent
(70 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 1 King

Standard Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Standard Room 1 King

8.6 out of 10
Excellent
(56 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(75 reviews)
  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room 2 Queens

Superior Room 2 Queens | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 2 Queens

8.8 out of 10
Excellent
(72 reviews)
  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Split Room.

Superior Split Room. | Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room.

8.4 out of 10
Very good
(21 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Room 1 King

Superior Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 1 King

8.8 out of 10
Excellent
(39 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Banff Ptarmigan Inn

Hotel in Downtown District
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a microwave in a common area, a business center, and conference space are onsite.
Banff Ptarmigan Inn offers 134 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 spa tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Banff Ptarmigan Inn features 2 spa tubs and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and a meeting room. Event facilities measuring 1700 square feet (158 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and ski storage. A complimentary area shuttle within 5 kilometers is available for guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Banff Ptarmigan Inn is a smoke-free property.

Banff Ptarmigan Inn has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 km
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 spa tubs
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,700 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Banff Ptarmigan Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 955 out of 1700 reviews" "
Rating 8 - Good. 482 out of 1700 reviews" "
Rating 6 - Okay. 176 out of 1700 reviews" "
Rating 4 - Poor. 57 out of 1700 reviews" "
Rating 2 - Terrible. 30 out of 1700 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kenny

Liked: Cleanliness, staff & service
Overall good stay during trip to Banff
Stayed 2 nights in Aug 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful and helpful. The room was nice and l enjoyed my stay. Loved the bathroom soap especially body soap, mini fridge in the room, coffee machine and kettle. The Bath towels (face cloth, hand & bath towel) in the bathroom were 😍. I would recommend the cleaner thought to work on their room carpet cleaning, and they forgot to clean my room twice but the front desk staff solved the issue when l asked. Also, if the coffee machine and kettle would be cleaned because l couldn’t use them. Overall l would recommend anyone to stay here.
Stayed 6 nights in Oct 2024

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent check in and a great location.
Stayed 2 nights in Oct 2024

8/10 Good

Kaitlyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property was nice and close to everything in Banff. The property for sure is a bit run down and needs some work.
Stayed 2 nights in Oct 2024

4/10 Poor

richard, san antonio

Liked: Cleanliness
Disliked: Property conditions & facilities
Too small hallways and room. Also was not informed about the breakfast in the morning, which was complementary to the room. You need to instruct your people at the front office about these things.
Stayed 1 night in Oct 2024

6/10 Okay

Chelsea

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The parking was dissapointing and there should be some assistance with cost or more information for out of town drivers if street parking is the only viable option. Paying for parking to stay at a 200 per night hotel is crazy.
Stayed 2 nights in Oct 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!! Staff were super friendly. Cute hotel in beautiful Banff.
Stayed 1 night in Oct 2024

10/10 Excellent

Heather

Liked: Cleanliness
Friendly staff - great rooms. Just need some better lighting in the room as it was quite dark
Stayed 1 night in Oct 2024

8/10 Good

Mary, Browerville

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I didn't like that there was no window to the ouside. I wonder how they decide to give the bad rooms too us old poeple.
Stayed 1 night in Oct 2024

10/10 Excellent

Susanna, Comox

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant in the Inn was very good and reasonably priced. I like the location and that the place was spotless. Would definitely stay again.
Stayed 1 night in Oct 2024

4/10 Poor

Ronald

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
I didn't appreciate the rat that showed up for breakfast. We immediately lost appetite and left early without finishing what we paid for.
Stayed 2 nights in Oct 2024

8/10 Good

Brent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking
Stayed 1 night in Oct 2024

8/10 Good

Jane

Stayed 2 nights in Sep 2024

10/10 Excellent

Herdi

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay! Highly recommend this hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Stephen

Traveled with group
Great experience, reservation desk very polite and helpful.
Stayed 2 nights in Oct 2024

8/10 Good

Tai

Liked: Cleanliness, staff & service, property conditions & facilities
The Inn location is within walking distance to shopping and restaurants.
Stayed 2 nights in Aug 2024

8/10 Good

Ana E

Liked: Cleanliness, staff & service, property conditions & facilities
Really safe and walking distance to everything!
Stayed 1 night in Oct 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to everything. The Roam bus and the Brewster bus is just outside the hotel.
Stayed 4 nights in Oct 2024

10/10 Excellent

David Kellas

Great location in short just a well appointed place
Stayed 7 nights in Oct 2024

4/10 Poor

Ramanjit

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Connor

Stayed 1 night in Sep 2024

10/10 Excellent

lindsey

Stayed 5 nights in Jun 2024

4/10 Poor

Mohammed

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Mary Jo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024