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Banff Ptarmigan Inn

3.0 star property

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Photo gallery for Banff Ptarmigan Inn

Front of property - evening/night
Reception hall
Meeting facility
Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout drapes
Reception

Popular amenities

  • Room service
  • Hot Tub
  • Bar

Explore the area

Map
337 Banff Ave, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪2 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪3 min walk‬
  • Banff Centre for Arts and Creativity
    ‪14 min walk‬

Room options

View all photos for Mountain View King Suite

Mountain View King Suite | Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite

9.0 out of 10
Wonderful
(32 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Two Queens

Standard Room Two Queens | Premium bedding, in-room safe, desk, blackout drapes

Standard Room Two Queens

9.0 out of 10
Wonderful
(77 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 1 King

Standard Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Standard Room 1 King

8.4 out of 10
Very good
(66 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 2 Queen Beds, Balcony

8.8 out of 10
Excellent
(82 reviews)
  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room 2 Queens

Superior Room 2 Queens | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 2 Queens

8.8 out of 10
Excellent
(85 reviews)
  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Split Room.

Superior Split Room. | Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room.

8.4 out of 10
Very good
(26 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Room 1 King

Superior Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 1 King

8.6 out of 10
Excellent
(44 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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The price is $498 total
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About this property

Banff Ptarmigan Inn

Hotel in Downtown District
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a microwave in a common area, a business center, and conference space are onsite.
Banff Ptarmigan Inn offers 134 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Banff Ptarmigan Inn features 2 hot tubs and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and a meeting room. Event facilities measuring 1700 square feet (158 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and ski storage. A complimentary area shuttle within 5 kilometers is available for guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Banff Ptarmigan Inn is a smoke-free property.

Banff Ptarmigan Inn has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 km
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,700 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Reception hall
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Banff Ptarmigan Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 995 out of 1753 reviews
Rating 8 - Good. 490 out of 1753 reviews
Rating 6 - Okay. 177 out of 1753 reviews
Rating 4 - Poor. 58 out of 1753 reviews
Rating 2 - Terrible. 33 out of 1753 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Maria Lourdes

Stayed 1 night in Apr 2025

4/10 Poor

PATRICIA

Traveled with family
Liked: Cleanliness, staff & service
Was a good price for one night right downtown and we liked that it included underground parking. Was a great start! However the bathrooms were so small, and the walls were paper thin. All night, we could hear other guests talking, especially in the morning. It felt like they were in our room it was so echoey. Kept us awake most of the night. Another thing is both the beds didn’t have fitted sheets which we didn’t notice until the morning when making the bed. They used a regular sheet that was tucked to act like a fitted sheet but it only covered 3/4 of the bed, exposing the bottom half of the mattress? We had never seen that before! Very sloppy lol. First time staying here and honestly we wouldn’t stay there again.
Stayed 1 night in Apr 2025

10/10 Excellent

Rory

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very accommodating for travel with pets. We look forward to staying here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service
Ptarmigan is ideally situated for downtown Banff and the bus stop for Sunshine Village and Lake Louise ski resorts are right outside the door. Rooms are kept clean and ski lockers were included in the price. The beds were remarkably comfortable and the staff were very helpful. Generally speaking despite being a little tired in areas- it is a perfect base for a ski trip at a very good price point. We would return for sure.
Stayed 9 nights in Apr 2025

8/10 Good

Leah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. It was the perfect walk to downtown Banff with it still being on the main strip. The staff and hotel and even the restaurant plus the hot tub area were all super clean and friendly. The only downside to this hotel is that the balcony’s aren’t in the sun and you are facing super close to the other hotel’s balcony's. Thank you for making it such a good weekend, we would definitely book again!
Stayed 2 nights in Apr 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the gorgeous mountains
Stayed 2 nights in Apr 2025

8/10 Good

Sarthak, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Gerry

Liked: Staff & service, room comfort
It’s a great hotel, however, it is currently under major renovations.
Stayed 1 night in Apr 2025

10/10 Excellent

Julie

Stayed 2 nights in Apr 2025

10/10 Excellent

Naomi

Traveled with partner
Liked: Amenities, property conditions & facilities
We loved that it was so close to the shopping downtown in Banff. The free unground parking was great as it had just snowed. The staff was friendly and awesome and the room was big and very clean and comfortable. It doesn’t have a pool so my daughter and her husband and family would not stay there. I missed the mountain view from my room but everything else was great. I would try the restaurant and hot tub next time.
Stayed 2 nights in Apr 2025

8/10 Good

Lisa M

Stayed 1 night in Apr 2025

8/10 Good

Duane

Stayed 3 nights in Mar 2025

8/10 Good

Tracey

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Andrea

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean. Very little room in the bathrooms for anything (no counter space). Pool and sauna amenities are not as good as advertised. Very small, not usable by more than 4-5 people at a time which is not ideal. Did not get to use because of this. Front end staff were awesome. Close walking to everything downtown, parking was decent.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rhea Kristal

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Tomas Colocol

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and they allowed us to check in at 10 am
Stayed 1 night in Apr 2025

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property: super clean rooms, dog friendly, and an incredible location on Banff Ave. The Rocky Mountain soap company products are also a nice touch.
Stayed 2 nights in Apr 2025

10/10 Excellent

Coralys

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 3 nights in Apr 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to downtown Banff, yet far enough to be quiet and restful. I was able to park in the underground garage, and walk to restaurants, shopping, and hiking around the town. Would return!
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The good 'ole Ptarmigan

Amazing hotel and price point. So clean. Beds very comfortable blaconynwith mountainview amazing front drsk staff Gulia and Clarice
Stayed 5 nights in Apr 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great getaway without breaking the bank

Great location as we could walk downtown. Rooms very spacious. Excellent price for size of room. Only negative was the underground parkade is low (only 6). Moose is 6.7 which is better for our truck. Other than that we had a great stay. French last was amazing. Friendly staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very pleasant, the only issue that on Thursday night there was quite a racket going on outside at about 11:30ish (just outside my balcony door), but I don't think there is probably much you can do about it.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tim

Traveled with group
Liked: Amenities
Property had been updated. Close to amenities. Underground parking.
Stayed 3 nights in Apr 2025

8/10 Good

Maryjane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025