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Banff Ptarmigan Inn

3.0 star property

Choose dates to view prices

Photo gallery for Banff Ptarmigan Inn

Front of property - evening/night
Reception hall
Restaurant
Bicycling
Standard Room Two Queens | Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning
$137
includes taxes & fees
Apr 13 - Apr 14

Explore the area

View in a map
337 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪2 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪3 min walk‬

Room options

View all photos for Superior Split Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room

  • Sleeps 4

View all photos for Superior Room 2 Queens

Superior Room 2 Queens | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 2 Queens

8.8 out of 10
Excellent
(101 reviews)
  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 1 King

Standard Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Standard Room 1 King

8.4 out of 10
Very good
(80 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Premium bedding, in-room safe, desk, blackout drapes

Superior King Room

  • Sleeps 2

View all photos for Superior Split Room.

Superior Split Room. | Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room.

8.6 out of 10
Excellent
(32 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Room 1 King

Superior Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 1 King

8.8 out of 10
Excellent
(60 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

Premium bedding, in-room safe, desk, blackout drapes

Standard King Room

  • Sleeps 2

View all photos for Mountain View King Suite

Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite

9.0 out of 10
Wonderful
(40 reviews)
  • Mountain view
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Two Queens

Standard Room Two Queens | Premium bedding, in-room safe, desk, blackout drapes

Standard Room Two Queens

8.8 out of 10
Excellent
(93 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(102 reviews)
  • 270 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Balcony

  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain View King Suite, Balcony

Mountain View King Suite, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite, Balcony

  • Mountain view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Split Room, Balcony

Superior Split Room, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room, Balcony

  • 277 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Two Queen Room with Balcony

Premium bedding, in-room safe, desk, blackout drapes

Superior Two Queen Room with Balcony

  • Sleeps 4

View all photos for Superior King Room with Balcony

Premium bedding, in-room safe, desk, blackout drapes

Superior King Room with Balcony

  • Sleeps 2

View all photos for Standard Two Queen Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Two Queen Room

  • Sleeps 4

View all photos for Superior Two Queen Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Two Queen Room

  • Sleeps 4

View all photos for Mountain View King Suite

Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite

  • Sleeps 2

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About this property

Banff Ptarmigan Inn

3-star hotel in Downtown District
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a microwave in a common area, a business center, and conference space are onsite.
Banff Ptarmigan Inn offers 134 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Banff Ptarmigan Inn features 2 hot tubs and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and a meeting room. Event facilities measuring 1700 square feet (158 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and ski storage. A complimentary area shuttle within 5 kilometers is available for guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Banff Ptarmigan Inn is a smoke-free property.

Banff Ptarmigan Inn has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 km
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,700 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Reception hall
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Banff Ptarmigan Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1184 out of 2035 reviews
Rating 8 - Good. 546 out of 2035 reviews
Rating 6 - Okay. 200 out of 2035 reviews
Rating 4 - Poor. 61 out of 2035 reviews
Rating 2 - Terrible. 44 out of 2035 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Nauman

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location and comfortable accommodation.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kim

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 2 nights in Dec 2025

6/10 Okay

Ngoc Minh

Traveled with family and small children, Traveled with family
Disliked: Property conditions & facilities
The room on first floor was so dark. We spent 8 nights there I could hardly find my shoes or anything else. I have to use my phone flashlight if I need to see. Carpet floor.
Daytime
Stayed 8 nights in Dec 2025

10/10 Excellent

David

Stayed 1 night in Jan 2026

10/10 Excellent

Owen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy walk to downtown. Nice bar. Extremely accommodating staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Brooklynn

Stayed 1 night in Jan 2026

10/10 Excellent

Scott

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The Banff Ptarmigan Inn was very nice, it was a perfect location, close to downtown and walking distance to many restaurants and to shopping. The shuttle to the ski hills was just outside the door, which was very convenient. The staff was very friendly. The cleanliness of the room was ok, except for the rug, it was not vacuumed well, you could see dust and debris along the edges of the floor by the window, and we found a sock just under the end of the bed that we know didn’t belong to us, before we left.
Stayed 5 nights in Dec 2025

10/10 Excellent

Shane

Liked: Cleanliness, property conditions & facilities
X
Stayed 3 nights in Dec 2025

10/10 Excellent

Hany

Stayed 3 nights in Dec 2025

10/10 Excellent

Cory

Liked: Cleanliness, amenities, property conditions & facilities
Love it here. Perfectly located and staff are always great.
Stayed 1 night in Dec 2025

8/10 Good

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Christmas eve dinner was very good. Hotel staff were very courteous .Room was very cozy with a great view of Mt.Rundle.
Stayed 4 nights in Dec 2025

10/10 Excellent

Roland

Stayed 1 night in Dec 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved our stay. The room was exceptionally spacious with high ceilings and patio doors. We could walk downtown and go for dinner without starting the car. We had dinner at the restaurant downstairs and the food was excellent. We will definitely stay here again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2025

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean, staff was very helful
Stayed 2 nights in Dec 2025

10/10 Excellent

Jake

Stayed 2 nights in Dec 2025

10/10 Excellent

Jenn

Stayed 1 night in Dec 2025

10/10 Excellent

ryan s.

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Cozy room with fireplace and Mountain View. Renovated bathroom. Amenities average at best but location and room made it a great stay.
Stayed 4 nights in Dec 2025

8/10 Good

Djordje

Stayed 1 night in Dec 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

6/10 Okay

Kruti

Traveled with family
Liked: Cleanliness, staff & service, amenities
Payed extra for superior room and not satisfied. Room Was facing the parking so couldn’t open the windows. Mornings were so loud due to outdoor noises in the parking.
Stayed 3 nights in Dec 2025

8/10 Good

Jayson

Traveled with family
Liked: Cleanliness, staff & service
Location is great. Garage nice option, but small and lots of obstacles. Room sinks offer no room for setting toiletry items. Rooms have tall ceilings, which is nice. Bedding dated and smell like grandmas house. Pillows are terrible. “Health club” is a joke…In same room as indoor hot tub and hardly any equipment. Really strange setup. Meatballs, the restaurant, has great food and service-5 stars. Overall hotel rating is a 3-3.5 due to being outdated and listed items above.
Stayed 4 nights in Dec 2025

10/10 Excellent

WENKAI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room is very clean staff is very friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Trevor

Stayed 1 night in Dec 2025

10/10 Excellent

Nicole

Stayed 1 night in Dec 2025