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Banff Ptarmigan Inn

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Banff Ptarmigan Inn

Front of property - evening/night
Meeting facility
Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout drapes
Bicycling
Snow and ski sports

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
  • Hot Tub
  • Bar

Explore the area

Map
337 Banff Ave, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    2 min walk
  • Banff Lake Louise Tourism Bureau
    2 min walk
  • Banff Legacy Trail
    4 min walk
  • Banff, AB (YBA)
    9 min drive

Room options

View all photos for Mountain View King Suite

Mountain View King Suite | Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Two Queens

Standard Room Two Queens | Premium bedding, in-room safe, desk, blackout drapes

Standard Room Two Queens

  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 1 King

Standard Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Standard Room 1 King

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 2 Queen Beds, Balcony

  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room 2 Queens

Superior Room 2 Queens | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 2 Queens

  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Split Room.

Superior Split Room. | Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room.

  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Room 1 King

Superior Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 1 King

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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$271 total
includes taxes & fees
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About this property

Banff Ptarmigan Inn

Hotel in Downtown District
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a microwave in a common area, a business center, and conference space are onsite.
Banff Ptarmigan Inn offers 134 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 spa tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Banff Ptarmigan Inn features 2 spa tubs and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and a meeting room. Event facilities measuring 1700 square feet (158 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and ski storage. A complimentary area shuttle within 5 kilometers is available for guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Banff Ptarmigan Inn is a smoke-free property.

Banff Ptarmigan Inn has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 km
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 spa tubs
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,700 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Banff Ptarmigan Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 947 out of 1689 reviews" "
Rating 8 - Good. 483 out of 1689 reviews" "
Rating 6 - Okay. 173 out of 1689 reviews" "
Rating 4 - Poor. 55 out of 1689 reviews" "
Rating 2 - Terrible. 31 out of 1689 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Lynda

Disliked: Staff & service, property conditions & facilities, room comfort
Expensive, dark and disappointing.
Very disappointed in our room. So dark and dated. Tiny bathroom. Expensive.
Stayed 2 nights in Sep 2024

10/10 Excellent

Carey

Great front desk staff
Stayed 1 night in Sep 2024

6/10 Okay

Tamzin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property in a great location. Looks lovely. Nice big room with balcony. Cons: parking is sketchy as the ceiling is low. Beds/room also weren’t made up between nights. Restaurant not good. Options were only okay and food not the best.
Stayed 2 nights in Sep 2024

6/10 Okay

Ioana

Stayed 1 night in Aug 2024

10/10 Excellent

Dominique

Stayed 2 nights in Aug 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect proximity to buses.
Stayed 5 nights in Sep 2024

10/10 Excellent

Leo

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property well situated in downtown in walking distance to most activities. Staff friendly and accommodating.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Quiet place and good location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Susan

Great location. I was able to borrow bear spray for hiking.
Stayed 4 nights in Sep 2024

10/10 Excellent

Cam Tu

Stayed 3 nights in Aug 2024

10/10 Excellent

Demikia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for my daughter’s birthday and it was absolutely amazing. I parked my car in the underground parking and didn’t have to use gas the whole time as we were able to use the free bus pass provided to us. The restaurant service and food and pricing was amazing! Will definitely be back.
Stayed 2 nights in Aug 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property
Stayed 3 nights in Sep 2024

8/10 Good

Iris, THORNHILL

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Louis

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

JANICE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel in a good position for easy walking into Banff. Room was large, spacious and clean. Check in was quick and they let us have our room early. Parking under the hotel, for free, was super easy and you could go straight up to your floor on the lift. Would stay again
Stayed 2 nights in Sep 2024

10/10 Excellent

Xinrong

Liked: Cleanliness, staff & service, property conditions & facilities
very convenient location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Blair

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a lovely lodge style Inn in Banff.
Stayed 3 nights in Sep 2024

8/10 Good

JAE YOUNG

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Sep 2024

10/10 Excellent

Paige

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with bus stop across the street.
Stayed 2 nights in Aug 2024

10/10 Excellent

Junko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Troy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at the front was outstanding, a potentially costly error was resolved with ease thanks to the staff at the desk as well as management. Much appreciation, and we will be back in the near future
Stayed 1 night in Aug 2024

10/10 Excellent

Yang

Stayed 2 nights in Jun 2024

10/10 Excellent

Carrie S, Cary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, cleans rooms and friendly staff. We will definitely stay here again.
Stayed 5 nights in Aug 2024

10/10 Excellent

Pawan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like most of it.
Stayed 1 night in Aug 2024

8/10 Good

Christine Joyce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous service. We never used the restaurant as there are many other restaurants in the area. The rooms are a bit dated and the ac seems very loud. Overall, it was a comfortable experience.
Stayed 2 nights in Aug 2024