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Banff Ptarmigan Inn

3.0 star property

Choose dates to view prices

Photo gallery for Banff Ptarmigan Inn

Front of property - evening/night
Meeting facility
Reception
Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout drapes
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Hot Tub
  • Bar

Explore the area

Map
337 Banff Ave, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪2 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪2 min walk‬
  • Banff Centre for Arts and Creativity
    ‪14 min walk‬

Room options

View all photos for Mountain View King Suite

Mountain View King Suite | Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Two Queens

Standard Room Two Queens | Premium bedding, in-room safe, desk, blackout drapes

Standard Room Two Queens

  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 1 King

Standard Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Standard Room 1 King

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 2 Queen Beds, Balcony

  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room 2 Queens

Superior Room 2 Queens | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 2 Queens

  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Split Room.

Superior Split Room. | Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room.

  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Room 1 King

Superior Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 1 King

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Banff Ptarmigan Inn

Hotel in Downtown District
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a microwave in a common area, a business center, and conference space are onsite.
Banff Ptarmigan Inn offers 134 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Banff Ptarmigan Inn features 2 hot tubs and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and a meeting room. Event facilities measuring 1700 square feet (158 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and ski storage. A complimentary area shuttle within 5 kilometers is available for guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Banff Ptarmigan Inn is a smoke-free property.

Banff Ptarmigan Inn has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 km
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,700 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Banff Ptarmigan Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 982 out of 1725 reviews
Rating 8 - Good. 484 out of 1725 reviews
Rating 6 - Okay. 172 out of 1725 reviews
Rating 4 - Poor. 55 out of 1725 reviews
Rating 2 - Terrible. 32 out of 1725 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Victoria

Liked: Cleanliness
Disliked: Staff & service
Fine hotel. It was a bit dated . Hot tub area was ok. Service wasn't great. Overall if your spending that much spend the extra $20 on a nicer hotel.
Stayed 2 nights in Feb 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Close to downtown
Stayed 1 night in Feb 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is walkable to shopping and dining services. The staff are lovely and friendly to me every time I have stayed. It is the only hotel I stay at when I am in Banff.
Stayed 3 nights in Feb 2025

8/10 Good

Lindsay

Stayed 3 nights in Feb 2025

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Feb 2025

10/10 Excellent

Guillaume

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Great location. Pretty Quiet.
Stayed 1 night in Feb 2025

8/10 Good

Annie

Liked: Staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Blair

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very convenient location in Banff downtown area with lots of shopping, dining & entertainment options. Free shuttle to sunshine village, Lake Louise & Norquay ski resorts is very convenient. Rooms could use some interior upgrades, air conditioning/heating units are quite loud & noise from hallways can easily be heard through the steel doors & walls. My son & I we’re staying for 12 nights & unfortunately there was a minor hockey tournament in town & the kids running back & forth the hallways & playing mini stick hockey made it near impossible to get any real sleep for four nights of the weekend they were there. Following weekend had another group in for a tournament & was much the same. Other than the poor soundproofing between rooms & hallways its is a very convenient location & staff were great.
Stayed 12 nights in Feb 2025

10/10 Excellent

Nancy, Proctorsville

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place would stay again
Stayed 1 night in Feb 2025

10/10 Excellent

Nancy

Stayed 1 night in Feb 2025

8/10 Good

RYAN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. free parking and many amenities to be had while also being right in downtown banff with easy access to nearly all your needs. for the size of the room i feel it’s a little overpriced but overall a great property and great staff with clean, well maintained amenities like the hot tub and sauna. would definitely stay again and recommend it to those in the banff area.
Stayed 6 nights in Dec 2024

4/10 Poor

Scott

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Hector

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel!
Stayed 1 night in Feb 2025

10/10 Excellent

Dmorris142

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The Staff were very accommodating.
Stayed 3 nights in Feb 2025

8/10 Good

Jheonnel, Calgary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Feb 2025

8/10 Good

kelsey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location of this hotel is very ideal for those that want to be within walking distance to the downtown core. We were able to walk where ever we needed all weekend long. The little restaurant downstairs had delicious food. The rooms are nice and clean, and even though it is a busier hotel I didn't find it very noisy. Overall happy with our stay.
Stayed 2 nights in Feb 2025

8/10 Good

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Banff ski trip

Great service and location!
Stayed 2 nights in Feb 2025

8/10 Good

Monica Magdalen

Traveled with partner
Liked: Cleanliness, staff & service
Centrally located in the town of Banff. However our room was on the first floor in the back above the underground garage door which was noisy all the time especially when staff was rolling out bins early in the morning or late at night or delivery trucks were unloading
Stayed 7 nights in Feb 2025

8/10 Good

Joyce

Traveled with group
Liked: Cleanliness, property conditions & facilities
Convenient location.

6/10 Okay

Xia

Traveled with family
Liked: Cleanliness, staff & service
VERY LIMITED PARKING. Was told to find street parking and pay for that or park our car for free from 20:00-08:00 in certain street areas. The inn itself wasn't bad stay was pretty average, nothing terrible, but also nothing out of the extraordinary. Hotel felt a little old, but still clean. Room was larger than expected which was nice. The washroom was a little weird, with the sink outside of the washroom in the main room. We also had a room on the first floor that did not have any windows leading to the outside, which was little annoying. Our view outside the window was the floor right by the dining area. The doors are also quite thin and do little in sound isolation (a loud group came around around 3 AM, and I could hear their every word).
Stayed 1 night in Dec 2024

10/10 Excellent

Mariana

Stayed 5 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

6/10 Okay

Jennifer

Traveled with family

Ok stay in Banff

The location is great to walk around downtown and to restaurants. It definitely needs some updates; the rooms are showing wear and tear. Pillows are odd in that they are square and hard. Rooms are a tight fit for 2 adults. The heater would turn on and off all night, blowing in my face. Annoying.
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Stayed 4 nights in Jan 2025