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Banff Ptarmigan Inn

3.0 star property

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Photo gallery for Banff Ptarmigan Inn

Front of property - evening/night
Restaurant
Standard Room Two Queens | Premium bedding, in-room safe, desk, blackout drapes
Reception hall
Bicycling

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning
$129
includes taxes & fees
Jan 28 - Jan 29

Explore the area

View in a map
337 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪2 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪3 min walk‬

Room options

View all photos for Superior Split Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room

  • Sleeps 4

View all photos for Superior Room 2 Queens

Superior Room 2 Queens | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 2 Queens

8.8 out of 10
Excellent
(96 reviews)
  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 1 King

Standard Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Standard Room 1 King

8.4 out of 10
Very good
(74 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Premium bedding, in-room safe, desk, blackout drapes

Superior King Room

  • Sleeps 2

View all photos for Superior Split Room.

Superior Split Room. | Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room.

8.6 out of 10
Excellent
(31 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Room 1 King

Superior Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 1 King

8.6 out of 10
Excellent
(53 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

Premium bedding, in-room safe, desk, blackout drapes

Standard King Room

  • Sleeps 2

View all photos for Mountain View King Suite

Mountain View King Suite | Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite

9.0 out of 10
Wonderful
(38 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Two Queens

Standard Room Two Queens | Premium bedding, in-room safe, desk, blackout drapes

Standard Room Two Queens

8.8 out of 10
Excellent
(89 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(95 reviews)
  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed, Balcony

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Premier Room, 1 King Bed, Balcony

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed
  • Mountain view

Junior Room, 2 Queen Beds, Balcony

  • 277 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Two Queen Room with Balcony

Premium bedding, in-room safe, desk, blackout drapes

Superior Two Queen Room with Balcony

  • Sleeps 4

View all photos for Superior King Room with Balcony

Premium bedding, in-room safe, desk, blackout drapes

Superior King Room with Balcony

  • Sleeps 2

View all photos for Standard Two Queen Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Two Queen Room

  • Sleeps 4

View all photos for Superior Two Queen Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Two Queen Room

  • Sleeps 4

View all photos for Mountain View King Suite

Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite

  • Sleeps 2

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About this property

Banff Ptarmigan Inn

Hotel in Downtown District
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a microwave in a common area, a business center, and conference space are onsite.
Banff Ptarmigan Inn offers 134 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Banff Ptarmigan Inn features 2 hot tubs and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and a meeting room. Event facilities measuring 1700 square feet (158 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and ski storage. A complimentary area shuttle within 5 kilometers is available for guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Banff Ptarmigan Inn is a smoke-free property.

Banff Ptarmigan Inn has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 km
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,700 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Reception hall
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Banff Ptarmigan Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1134 out of 1969 reviews
Rating 8 - Good. 533 out of 1969 reviews
Rating 6 - Okay. 197 out of 1969 reviews
Rating 4 - Poor. 60 out of 1969 reviews
Rating 2 - Terrible. 45 out of 1969 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephen

Stayed 1 night in Oct 2025

2/10 Terrible

Taryn

Stayed 1 night in Oct 2025

10/10 Excellent

Wendy

Stayed 2 nights in Oct 2025

10/10 Excellent

Danyang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the center of Banff town. Everything is so convenient, including shopping, dining, transportation, and parking. The hotel even provides a local bus ticket. That is very valuable to visit around the town.
Stayed 4 nights in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Alexandra

Stayed 1 night in Oct 2025

6/10 Okay

Ross

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Poor cleanliness in bathroom and towel service
Stayed 2 nights in Oct 2025

10/10 Excellent

Patti

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Desk staff were wonderful. Room lighting is a little too dim.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rhoneil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in a great location in downtown Banff. Close to great restaurants, cafes and shopping. Room was clean and equipped with Keurig with pods, refrigerator, and safe.
Stayed 4 nights in Oct 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
The place is lovely and front desk service is excellent.
Stayed 1 night in Oct 2025

10/10 Excellent

Gilles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room. Great restaurants nearby, right downtown Banff.
Stayed 1 night in Oct 2025

6/10 Okay

Michael

Traveled with family
The fact that parking was part of the daily rate but had to park our car 4 blacks away as the underground parking and exterior lot were full upon arrival.
Stayed 1 night in Oct 2025

10/10 Excellent

Alap

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & clean. Good for family
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service
Not enough guest parking but the hotel was good
Stayed 1 night in Oct 2025

6/10 Okay

Jordan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pros: Staff was great, room was comfortable, blackout blind worked, and the location is excellent Cons: The hotel is extremely dated, the spa/fitness area needs an update, steam room smelled poorly, parking area doesn't accommodate all guests and street parking is pay only, the A/C fan is either on full-time or off full-time. Overall, the stay was fine. No one in our family slept well, but I can't say for sure that's due to the hotel..
Stayed 2 nights in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Tyler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean, cozy rooms.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Tamara Rosa

Liked: Cleanliness, amenities, property conditions & facilities
It’s a good place to stay in terms of convenience to shops and restaurants.
Stayed 4 nights in Oct 2025

10/10 Excellent

Mary Jo

Stayed 1 night in Oct 2025

8/10 Good

Edith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice and helpful staff, easy check in and out, and the parking is great!
Stayed 2 nights in Oct 2025

8/10 Good

Gary

Stayed 2 nights in Oct 2025

8/10 Good

spencer

Stayed 2 nights in Oct 2025

4/10 Poor

Kristi

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Booked a standard king, but apparently that means absolutely zero view, this room faces an atrium of old dilapidated furniture and a storage space for banquet chairs. We did go back to the desk and asked for a different room, thankfully moved but to a room with super limited view and the shower curtain had holes, bathroom vent was caked in dust and fluff, kettle was crusted with calcium build up and not useable. The location is good, as it is very close to the main avenue. Restaurant on site is not open for all hours and saw no clear signage of the hours. Tried to do brunch on Saturday at 11:30 and it was not open. Hot tubs have low powered jets, sauna and steam were ok, but run down. All in all a very average property with high rates. But close to town, which was the nicest part about it.
Atrium View
Upgraded Room View
Stayed 2 nights in Oct 2025