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Banff Rocky Mountain Resort

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Banff Rocky Mountain Resort

Reception
Tennis court
BBQ/picnic area
Junior Suite, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi
Indoor pool

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • Pet friendly
  • Gym
  • Laundry

Explore the area

Map
1029 Banff Ave, Banff, AB, T1L1H8
  • Banff National Park Information Centre
    5 min drive
  • Banff Lake Louise Tourism Bureau
    5 min drive
  • Banff Cascades of Time Gardens
    9 min drive
  • Banff, AB (YBA)
    5 min drive

Room options

View all photos for Condo, 1 Bedroom (with Kitchen)

Condo, 1 Bedroom (with Kitchen) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Condo, 1 Bedroom (with Kitchen)

  • 340 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite (One Bedroom Wolf)

Suite (One Bedroom Wolf) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Suite (One Bedroom Wolf)

  • 340 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Condo, 2 Bedrooms (with Kitchen)

Condo, 2 Bedrooms (with Kitchen) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Condo, 2 Bedrooms (with Kitchen)

  • 637 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite (Two Bedroom Wolf)

Suite (Two Bedroom Wolf) | Living area | 43-inch LCD TV with cable channels, TV

Suite (Two Bedroom Wolf)

  • 637 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Junior Suite, 2 Queen Beds

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft (Suite)

Loft (Suite) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Loft (Suite)

  • 540 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Banff Rocky Mountain Resort

Banff hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and outdoor tennis courts are onsite.
Banff Rocky Mountain Resort offers 171 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 43-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Banff hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

2 spa tubs are on site along with an indoor pool. Other recreational amenities include outdoor tennis courts and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Banff Rocky Mountain Resort features 2 spa tubs, outdoor tennis courts, an indoor pool, and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a business center and 2 meeting rooms. Event facilities measuring 5000 square feet (465 square meters) include conference space. This family-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Onsite self parking is complimentary.

Banff Rocky Mountain Resort is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 8:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM.
The Alpha Bistro - This family restaurant serves breakfast, dinner, and light fare. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CAD 11 to 23 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Alpha Bistro

Things to do

  • 2 outdoor tennis courts
  • 2 spa tubs
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,000 square feet of conference space
  • Business center

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 11 to 23 per person
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision

Property is also known as

Banff Mountain Resort
Banff Resort
Banff Rocky
Banff Rocky Mountain
Banff Rocky Mountain Resort
Mountain Resort Banff
Resort Banff
Rocky Mountain Banff Resort
Rocky Mountain Resort
Rocky Mountain Resort Banff
Banff Rocky Mountain Hotel Banff
Banff Rocky Mountain Hotel

Banff Rocky Mountain Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 818 out of 2007 reviews" "
Rating 8 - Good. 585 out of 2007 reviews" "
Rating 6 - Okay. 308 out of 2007 reviews" "
Rating 4 - Poor. 181 out of 2007 reviews" "
Rating 2 - Terrible. 115 out of 2007 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pauline

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, comfortable & relaxing.
Stayed 1 night in Sep 2024

6/10 Okay

Carol

Traveled with partner
Liked: Staff & service
The unit we stayed in was hugely overpriced. Right on highway, exceedingly small, worn, did not feel clean, in part because of worn floor rugs furniture. Supremely uncomfortable couch. Bed was listed as queen but was actually a double that barely fit in the bedroom. Kitchen was minimally equipped. Grounds looked a bit shaggy. We were glad to have a free place to park our vehicle. Staff was responsive when we had an issue with lack of hot water. No place to put suitcases. Internet worked fine.
Stayed 2 nights in Sep 2024

10/10 Excellent

Denise

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic clean property
Stayed 1 night in Sep 2024

10/10 Excellent

sun min

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Mary

Traveled with partner
Liked: Cleanliness, staff & service
Everything was fine except that the room smelled like smoke from the fireplace
Stayed 2 nights in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Sylvia

Stayed 1 night in Sep 2024

10/10 Excellent

Micheal, Sylvan Lake

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the stay here
Stayed 1 night in Sep 2024

6/10 Okay

Dolores

Traveled with family
Liked: Staff & service
This property needs to be updated.
Stayed 2 nights in Sep 2024

6/10 Okay

Hermann

Stayed 2 nights in Sep 2024

4/10 Poor

Wenzhou, San Ramon

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The facility is very out dated: the room I stayed has no heating, didn’t provide sufficient bedding stuff; the bathroom sink cracks; the sofa bed has dead ants like insects I couldn’t tell what they were. Called the office that the heater thermostat was broken, but nothing was done and have to call again to ask for more warm bedding stuff.
Stayed 1 night in Sep 2024

10/10 Excellent

Olivia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff they were friendly and accommodating! Definitely will recommend.
Stayed 4 nights in Sep 2024

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room! It was large and comfortable. A little out of the way but we just walked into town. There is a shuttle schedule as well. Very pleased with our stay. I would recommend this resort.
Stayed 2 nights in Sep 2024

4/10 Poor

Sharon

Disliked: Staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service
The property worked well as a place to cook a quick meal and spend the majority of time out exploring nature. It is a bit outdated given the price.
Stayed 6 nights in Sep 2024

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. This resort is getting older but still works well. There is a lot of room here to hike and explore. Great for families.
Stayed 1 night in Sep 2024

8/10 Good

Francois

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property stayed 2 nights but we were on the 1st floor and you could hear all the steps from the unit above us.
Stayed 2 nights in Sep 2024

8/10 Good

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Sarah at the proudest was a great help
Stayed 3 nights in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

FATIMA

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Banff Rocky Mountain Resort and unfortunately had a rather disappointing experience. First and foremost, reaching the front desk was incredibly challenging. Despite numerous attempts to get assistance, it felt as though no one was available to help with our concerns. We also requested towels several times after our initial concerns, but they were never delivered. Additionally, our toilet stayed running throughout our stay. Despite informing the front desk multiple times and being assured that maintenance would address the issue, no one ever showed up. The most frustrating issue occurred when we lost power for an entire night, leaving us without heat. This was especially uncomfortable, as the temperature dropped significantly. To make matters worse, the heat broke down completely after that, forcing us to sleep in our parkas just to stay warm. While the location of the resort is ideal, the inconvenience we experienced far outweighed any benefits. Given the lack of support and the major issues with power, heating, and basic amenities, I would recommend looking for alternative accommodations. Unfortunately, Banff Rocky Mountain Resort did not meet our expectations and significantly impacted our trip.
Stayed 2 nights in Sep 2024

8/10 Good

Darryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet. Close to Banff. Everything we wanted in a hotel in the mountains.
Stayed 3 nights in Sep 2024

10/10 Excellent

Darlene

Liked: Property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Close to downtown Banff and very clean!
Stayed 1 night in Sep 2024

8/10 Good

Paul, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to live
Stayed 4 nights in Sep 2024

8/10 Good

brian

Stayed 2 nights in Aug 2024