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Banff Rocky Mountain Resort

3.0 star property

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Photo gallery for Banff Rocky Mountain Resort

Reception
BBQ/picnic area
Junior Suite, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi
Indoor pool
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Gym

Explore the area

Map
1029 Banff Ave, Banff, AB, T1L1H8
  • Banff National Park Information Centre
    ‪5 min drive‬
  • Banff Lake Louise Tourism Bureau
    ‪5 min drive‬
  • Banff Centre for Arts and Creativity
    ‪8 min drive‬

Room options

View all photos for Condo, 1 Bedroom (with Kitchen)

Condo, 1 Bedroom (with Kitchen) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Condo, 1 Bedroom (with Kitchen)

  • 340 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite (One Bedroom Wolf)

Suite (One Bedroom Wolf) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Suite (One Bedroom Wolf)

  • 340 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Condo, 2 Bedrooms (with Kitchen)

Condo, 2 Bedrooms (with Kitchen) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Condo, 2 Bedrooms (with Kitchen)

  • 637 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite (Two Bedroom Wolf)

Suite (Two Bedroom Wolf) | Living area | 43-inch LCD TV with cable channels, TV

Suite (Two Bedroom Wolf)

  • 637 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Junior Suite, 2 Queen Beds

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft (Suite)

Loft (Suite) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Loft (Suite)

  • 540 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Banff Rocky Mountain Resort

Banff hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and outdoor tennis courts are onsite.
Banff Rocky Mountain Resort offers 171 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 43-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Banff hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include outdoor tennis courts and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Banff Rocky Mountain Resort features 2 hot tubs, outdoor tennis courts, an indoor pool, and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a business center and 2 meeting rooms. Event facilities measuring 5000 square feet (465 square meters) include conference space. This family-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Onsite self parking is complimentary.

Banff Rocky Mountain Resort is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 8:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM.
The Alpha Bistro - This family restaurant serves breakfast, dinner, and light fare. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CAD 11 to 23 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Alpha Bistro

Things to do

  • 2 hot tubs
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,000 square feet of conference space
  • Business center

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 11 to 23 per person
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Banff Mountain Resort
Banff Resort
Banff Rocky
Banff Rocky Mountain
Banff Rocky Mountain Resort
Mountain Resort Banff
Resort Banff
Rocky Mountain Banff Resort
Rocky Mountain Resort
Rocky Mountain Resort Banff
Banff Rocky Mountain Hotel Banff
Banff Rocky Mountain Hotel

Banff Rocky Mountain Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 903 out of 2168 reviews
Rating 8 - Good. 630 out of 2168 reviews
Rating 6 - Okay. 333 out of 2168 reviews
Rating 4 - Poor. 178 out of 2168 reviews
Rating 2 - Terrible. 124 out of 2168 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lilibeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mikayla

Traveled with partner
Liked: Cleanliness, staff & service
Very neat rooms, everything was to standard
Stayed 1 night in Jan 2025

8/10 Good

Blake

Stayed 1 night in Jan 2025

8/10 Good

Alona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
we liked everything but there were not enough bathrobes and disposable shoes. since we didn't bring them with us, but wanted to go to the pool, it wasn't very convenient. we went to the reception to buy them but there was no such service. I advise you to add them to the paid services if someone needs them
Stayed 2 nights in Jan 2025

8/10 Good

Elizabeth

Liked: Amenities
Great service and access to Banff.
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

You get what you pay for

Found some of the amenities in poor condition: Hot tub water was terrible Door wouldn’t closed properly Need a new toaster Sink spout was about to break No daily cleaning unless requested Coffee machine was weirdly crooked Shuttle driver was great with good suggestions Fireplace worked well Checking in and out was good
Stayed 3 nights in Jan 2025

8/10 Good

Trista

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the “cabin feel”
Stayed 1 night in Jan 2025

8/10 Good

Benoit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Banff Rocky Mountain Resort despite a good dose of apprehension given some of the negative -- very negative -- on this site. Our unit was clean, comfortable and a great for a family of 3. It is possible that our unit had been renovated and thats why some of the comments don't line up with reality. The free shuttle into downtown Banff is very good and the amenities are at par with other, pricier hotels. A great stay overall.
Stayed 4 nights in Dec 2024

10/10 Excellent

michael

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Vanessa

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern. Enjoyed our family pet friendly stay.
Stayed 2 nights in Dec 2024

8/10 Good

Christina

Traveled with family
Liked: Cleanliness, staff & service
Staff were great room was clean but had to call for frying pan but they had not and a lifter they did bring . Wood for fire place there is a charge . Room was cool even though we put the thermostat up to 30 in the night . Good thing is they take pet so good on them! Didnt bring one this time but have other times
Stayed 3 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great little resort away from the downtown
Stayed 1 night in Jan 2025

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice resort on the outskirts of Banff. We enjoyed the space and the wood fireplace.
Stayed 6 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Stanford

Nice staff
Stayed 8 nights in Dec 2024

10/10 Excellent

Mallory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place and the location
Stayed 2 nights in Dec 2024

10/10 Excellent

mallory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. I come here aleays when i stay in banff. It never dissappioints
Stayed 2 nights in Jan 2025

8/10 Good

nima

Traveled with group
Liked: Staff & service, room comfort
Stayed 5 nights in Jan 2025

8/10 Good

Michelle

Traveled with family
Liked: Staff & service

Staff were amazing as always, room was dated.

We have stayed at this hotel multiple times in the past and have always had great experiences- this time wasn’t any different, the staff are always friendly and always go above and beyond when they can. The only downfall this time was our room. We were across the street this time (first time) and stayed in the 2 bedroom condo (which we always do) but this room was so dated, the walls were gashed, beds were pretty uncomfortable, the room overall just wasn’t what we were used to.
Stayed 2 nights in Jan 2025

8/10 Good

Jaelyn

Liked: Staff & service, room comfort

Good rooms, poor pool area.

The updated rooms are nice, comfortable, cozy and comfortable, but lacking some kitchen ammenities (had to call the desk for a cooking tray so we could use the oven). There was some glass outside our room so had to be cautious with our dogs. The biggest downside of this resort was the old pool and hot tubs. The outdoor hot tub was too cold to sit in comfortably and was pretty dirty. The indoor hot tub was very scummy and dirty, we ran to the showers after noticing the condition. They have updated a lot of the resort, including the change room for the pools, but they really need to update that whole pool area now.
Stayed 2 nights in Jan 2025

10/10 Excellent

Marjorie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Loved the cabin we stayed in. Pool area is in dire need of repair. I preferred outdoor hot tub given the state of indoor hot tub pool. Flooring appears uneven and sinking in some areas. Hopefully the owners will renovate the pool area. The grounds are lovely. Very quiet and reasonable rates. Staff was prompt to meet our requests! A great stay! Cabin was well stocked too!
Stayed 3 nights in Jan 2025

10/10 Excellent

JORELLE MABASA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great as always!
Stayed 1 night in Jan 2025

10/10 Excellent

Robyn

Stayed 1 night in Jan 2025

10/10 Excellent

Collin

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious rooms. Fireplace is always a great addition. They provided transportation to banff which was amazing. The driver Lee was very polite
Stayed 2 nights in Dec 2024