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Moxy Banff

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Moxy Banff

Property amenity
Exterior
Room, 1 King Bed, Non Smoking, Balcony | Desk, blackout drapes, iron/ironing board, free WiFi
Outdoor pool
Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Hot Tub
  • 24/7 front desk
  • Pool

Explore the area

Map
555 Banff Ave, Banff, AB, T1L 1B5
  • Banff National Park Information Centre
    ‪18 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪18 min walk‬
  • Banff Centre for Arts and Creativity
    ‪19 min walk‬
  • Banff, AB (YBA)
    ‪4 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Balcony, Corner

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Balcony, Corner

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Suite | Living area | TV

Suite

  • Sleeps 6
  • 1 King Bed OR 4 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Living area | TV

Suite

  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Moxy Banff

3.5-star hotel in Uptown District
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Moxy Banff offers 109 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Moxy Banff provides a spa tub, a sauna, and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Art Deco hotel also offers ski storage, a garden, and coffee/tea in a common area. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available. A total renovation of this property was completed in April 2024.

Moxy Banff is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Moxy Banff has a restaurant on site.

Languages

English, French, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Ski shuttle nearby
  • Covered self parking on site (CAD 19 per day)
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 10 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • Ski storage
  • Spa tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains

Accessibility

  • Elevator

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Built in 1964
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 2.00 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 per person
  • Covered self parking fee: CAD 19 per day
  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

Banff Voyager
Banff Voyager Inn
Voyager Banff
Voyager Inn Banff
Banff Voyager Hotel Banff
Voyager Inn
Moxy Banff Hotel
Moxy Banff Banff
Banff Voyager Inn
Moxy Banff Hotel Banff

Moxy Banff Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 32 out of 54 reviews" "
Rating 8 - Good. 10 out of 54 reviews" "
Rating 6 - Okay. 5 out of 54 reviews" "
Rating 4 - Poor. 3 out of 54 reviews" "
Rating 2 - Terrible. 4 out of 54 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cloistered pool area is excellent. Ask for a pool level walkout room.
Stayed 1 night in Sep 2024

10/10 Excellent

Shirley

Stayed 2 nights in Sep 2024

10/10 Excellent

Dawn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a cool hotel. From the greeting at the bar to the courtyard with the pool. We loved our stay. Beds were amazing. The amenities were great! Overall worth the price. Will stay here again
Stayed 1 night in Sep 2024

10/10 Excellent

vibishen, Rocky Mountain House

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family really enjoyed all of the games that were around the bar and around the pool that were free. A great atmosphere to share time with your family and friends The staff were amazing very short bus ride into town, easily walkable. You can even get a bike From the front desk to use in town.
Stayed 2 nights in Sep 2024

10/10 Excellent

Bailey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at the Moxy was lovely! Very well done new interior, and a fabulous patio where we enjoyed the welcome cocktail. Would definitely stay again.
Stayed 2 nights in Sep 2024

2/10 Terrible

Jay

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
It's so stylistic and fun!
Stayed 2 nights in Sep 2024

10/10 Excellent

Cassandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a unique place. First time that I’ve actually seen guests want to hang out in the lobby. Such a smart use of space and such a lovely atmosphere.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was so great, me and my wife came here for our honeymoon and the hotel and amenities were fantastic, we had a great time and the proximity to the downtown stretch of Banff was great Also the food inside is literally top tier, we were really happy with our stay
Stayed 2 nights in Sep 2024

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service
It was great but the beds are hard as a rock
Stayed 1 night in Aug 2024

8/10 Good

RAFI, MARKHAM

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall. Small rooms and no chair in the room.
Stayed 5 nights in Sep 2024

6/10 Okay

Benjamin

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Corey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We always enjoy any Moxy location. These are by far the best places to stay.
Stayed 3 nights in Aug 2024

4/10 Poor

James

Traveled with partner
Disliked: Amenities, property conditions & facilities
Not worth 1000.00 for the night it was 2 trips in one , first and last
Stayed 1 night in Aug 2024

6/10 Okay

Kirsten

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our time at the property however the staff at the bar could have been more friendly. The hotel offers a free drink upon arrival and unfortunately when we went down to the bar after dinner for a drink a bus full of people had just arrived and we ended up waiting almost an hour to be able to get a drink (even though we were paying and not receiving a complimentary drink).
Stayed 1 night in Aug 2024

10/10 Excellent

Shawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the Moxy, we definitely will be back!!
Stayed 1 night in Aug 2024

8/10 Good

Alan, San Diego

Traveled with partner
Liked: Cleanliness, staff & service
This Marriott property is pretty basic. If you aren't planning on being in your room too much this might be ok for you. The guest service was good, the location was centrally located. Everyone was very helpful.
Stayed 3 nights in Aug 2024

8/10 Good

Huudu

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay in
Stayed 1 night in Aug 2024

10/10 Excellent

niamat

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean hotel , love the decor. Helpful staff
Stayed 2 nights in Aug 2024

6/10 Okay

Steven

Traveled with group
Liked: Cleanliness
Fresh look - indifferent staff
Stayed 1 night in Aug 2024

2/10 Terrible

harvinder

Traveled with family
Disliked: Property conditions & facilities
I didn’t get the room what I booked , why? Staff said Expedia oversold the rooms. What is my fault. I should get the full refund.
Stayed 1 night in Aug 2024

8/10 Good

Attila

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Brand new hotel with nice outside seating, dining, hot tub. The rooms were a little strange decor with no amenities in the room, but clean and comfortable.
Stayed 2 nights in Aug 2024

2/10 Terrible

RYAN

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do I start with this place. As a frequent traveler to Banff and surrounding areas this is one of the worst spots to check in. The staff was terrible. Not friendly not helpful. For $670.00 a night ?!? The photos make it look decent until you step inside. The rooms don't even have a mini fridge, the hallways don't even have ice machines. They don't even offer any type of room service for 700.00 a night ?!? You got to be kidding me. To top it off myself and my kids got pink eye after staying here. The parking is horrendous they don't even have enough parking for all the guests ! Cheap and cheesy. For what you pay I’d rather go to the Fairmount. This place is not the place to stay. Only nice thing is the lobby smells nice. Beware folks. This is not the place. Trust me. NEXT!
Stayed 1 night in Jul 2024

8/10 Good

KE YI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Tanya

Stayed 2 nights in Jul 2024