Moxy Banff

3.5 star property

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Photo gallery for Moxy Banff

Property amenity
Property amenity
Exterior
Lobby
Suite | Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
555 Banff Ave, Banff, AB, T1L 1B5
  • Banff National Park Information Centre
    ‪18 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪18 min walk‬
  • Banff Centre for Arts and Creativity
    ‪19 min walk‬

Room options

Room, 2 Queen Beds, Balcony, Corner

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony

  • Sleeps 4
  • 2 Queen Beds

Suite

  • Sleeps 6
  • 1 King Bed OR 4 Twin Beds

Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

Suite

  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Moxy Banff

3.5-star hotel in Uptown District
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Moxy Banff offers 109 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Moxy Banff provides a hot tub, a sauna, and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Art Deco hotel also offers ski storage, a garden, and coffee/tea in a common area. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available. A total renovation of this property was completed in April 2024.

Moxy Banff is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Moxy Banff has a restaurant on site.

Languages

English, French, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Ski shuttle nearby
  • Covered self parking on site (CAD 19 per day)
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 10 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Ski storage

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains

Accessibility

  • Elevator

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Built in 1964
  • Renovated entire property - April 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 2.00 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 per person
  • Covered self parking fee: CAD 19 per day
  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

Banff Voyager
Banff Voyager Inn
Voyager Banff
Voyager Inn Banff
Banff Voyager Hotel Banff
Voyager Inn
Moxy Banff Hotel
Moxy Banff Banff
Banff Voyager Inn
Moxy Banff Hotel Banff

Moxy Banff Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 65 out of 94 reviews
Rating 8 - Good. 14 out of 94 reviews
Rating 6 - Okay. 6 out of 94 reviews
Rating 4 - Poor. 3 out of 94 reviews
Rating 2 - Terrible. 6 out of 94 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Madison

Liked: Staff & service, property conditions & facilities
Beautiful new Reno’s. Cool feel ambiance. Clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool place
Stayed 5 nights in Jan 2025

10/10 Excellent

Kirstin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Moxy is so cute and aesthetically pleasing. The staff were very accommodating and pleasant. The vibes were constantly high in the lobby with cute chairs and little games to play. Everything was quiet from inside the room and the parking was easy to access. Overall great place to stay!
Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very confortable and the staff was efficient!
Stayed 1 night in Nov 2024

10/10 Excellent

Kaitlyn

Stayed 2 nights in Nov 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan M

Stayed 4 nights in Nov 2024

10/10 Excellent

Hayley

Stayed 1 night in Nov 2024

10/10 Excellent

Gagan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay with family!! We had three rooms. Child and pet friendly place.
Stayed 2 nights in Dec 2024

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot!! I’ll stay here again.
Stayed 1 night in Nov 2024

6/10 Okay

Kelly

Stayed 1 night in Nov 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ashley

such a lovely property! will be back for sure
Stayed 2 nights in Nov 2024

10/10 Excellent

Derek

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing place to stay with family. The staff was fun and helpful, and the vibe was great. The pool was also fantastic. The food was wonderful, and the rooms were family-friendly. We will be staying there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dean

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean and amazing, the only downside is that theres no microwave and the coffee machine is located near the sink beside the toilet so that kinda looked awkward, but otherwise staff are great! Their bite-size meals tastes great too
Stayed 1 night in Oct 2024

10/10 Excellent

Nhuy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a brand new hotel ! Clean , smell good, the vibe is great ! Good for family as well , amazing hot pool ( 10am-11pm ) great opening hours ! Bring your slippers if you want to use the pool ! The bar close at 11pm , there is 24/7 food service. The lounge is spacious, comfy and cute interior! Location is in downtown of Banff, you can walk to a bus stop near by, take 2 mins to be in town ( you can walk to town if you want ) - they have printer you can use ( ask front desk ) - the tokens given at check in can be use for reg drinks ( coke, pepsi) - they have tap water / sparkling to refills your water bottles ( ask the bar for hot water ) - a little snack bar $$ ( chocolates, candy and noodles) - laundry room to use ( around $3 ) - they have towels at the pool - two ground inside and one under ground parking ( use your hotel key to enter) although if you find a spot on cougar street, you can park there. - no toothbrush in the room - bring your own, everything else they have . - king bed is amazing for two people , can fit 3 . theres also extra blankets under the bed. - view can be the street or pool , i like the pool view just so i can see if it’s busy or not !! I will definitely come back again in the future , i highly recommended !! … and the staffs is very nice !
Stayed 3 nights in Nov 2024

8/10 Good

Kristen

Traveled with partner
Liked: Staff & service, amenities
We had overall a really great stay. The first night the lobby was quite dirty with dirty dishes and spilled drinks in most of the seating areas. We found a clean-ish place to sit but for the hour we were sitting there no one came to clean things up. There was only one other couple there and there were a few people working at the bar. Things were much better the next day and night and we really enjoyed hanging out in the lobby. The property is really well done and the vibe is great. Overall a decent stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

Amber

Stayed 3 nights in Sep 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. Was tge best hotel for a mini vacation.
Stayed 2 nights in Oct 2024

8/10 Good

Eva

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice & modern. Don’t forget to ask for the free bus pass due to long walk to downtown. Overall great experience Restaurant is very limited on food choices and not worth the cost as downtown has better selection and prices are comparable.
Stayed 1 night in Oct 2024

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Worth It
Just okay…there is better value for money at other places in Banff. Temperature control in room was impossible, loud dogs, loud people, microwave in room would have been helpful. Beds pretty uncomfortable.
Stayed 1 night in Oct 2024