This smoke-free hotel features self parking, free use of bicycles, and gas grills. WiFi in public areas is free. Other amenities include a lobby fireplace and a front-desk safe.
Charltons Banff offers 65 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and bathrobes. Beds feature premium bedding. 37-inch LCD televisions come with cable channels.
Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include complimentary bicycles.
Children under 17 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Charltons Banff features a terrace, barbecue grills, and a fireplace in the lobby. Wireless Internet access is complimentary. This Banff hotel also offers a front-desk safe and a water dispenser. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Charltons Banff is a smoke-free property.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Ski shuttle nearby
Self parking on site (CAD 15.70 per night; includes in/out privileges)
Limited onsite parking
Things to do
Free bicycle rentals
Ski passes
Conveniences
Limited-hour front desk
Luggage storage
Safe at front desk
Water dispenser
Guest services
Housekeeping (daily)
Outdoors
Barbecue grill
In a national park
In the mountains
Terrace
Accessibility
No elevator
More
3 floors
Fireplace in lobby
Smoke-free property
Water dispenser usage encouraged
Room amenities
Bedroom
Premium bedding
Bathroom
Bathrobes
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Entertainment
37-inch LCD TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
More
Access via exterior corridors
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 4 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Banff Inn 501 Banff Ave, Banff, AB T1L 1A9]
For any questions, please contact the property using the information on the booking confirmation
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.
Renovations and closures
The following facilities or services will be unavailable from March 26 2025 to December 31 2025 (dates subject to change):
Recreation facilities
Hot tub
Swimming pool
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Self parking fee: CAD 15.70 per night (in/out privileges)
Pet fee: CAD 25 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Parking height restrictions apply
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff
Charltons Banff Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Overall good! Decor is a bit dated but does not impact the stay, parking is limited so keep that in mind. Only issue is the AC/heating unit is only on one side of the suite so if you plan on closing the door to the room it gets cold in the winter, probably gets hot in the summer I would assume. Chili’s and the Keg restaurants are easy to access!
Daryl
Stayed 2 nights in Jan 2025
6/10 Okay
Adriel
Traveled with partner
Jan 19, 2025
Liked: Cleanliness
Disliked: Staff & service
Overall a good experience, except for the fact that one of the front desk staff was quite rude and did not try to hid the fact that he did not want to be there. This staff member should be reminded that good customer service is an important part of working at a hotel, even if you dislike your job.
The linen used in the room on the bed was not clean at all. It was resused. Concerns was raised and it was fixed next day as it could not be chnahed after arrival.
No microwave in room had to go down to lobby to always heat up something..
Over all not a pleasant experience.
Our stay at Charltons was fine to disappointing for the most part the first night. The carpet was really old and needing replacement and the bed was uncomfortable. I wouldn’t stay there again. What made the rating go down is the paper thin walls and structural integrity questions I have. The people next door to us were having a party until 3 am and we could hear all of their laughing and most of what they were saying. I don’t know if they were having a wrestling match or running up and down the turnstile stairs but what they were doing shook our loft where we were sleeping. The lamps shook and moved and the bed jostled every time they bounced around in their room.