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Charltons Banff

3.0 star property

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Photo gallery for Charltons Banff

Cozy seating area with a fireplace, leather armchair, and reading nook.
Welcome to Charltons, a stylish hotel with a modern entrance and beautifully landscaped surroundings.
Relax in a spacious room with a large bed, flat-screen TV, and mountain views.
Relax on the patio with a round table and four chairs, shaded by a large umbrella, overlooking the surrounding mountains.
Welcome to Charltons, where guests can check in and enjoy a warm atmosphere.

Popular amenities

  • Parking available
  • Pet friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
513 Banff Ave, Banff, AB, T1L1B4
  • Banff National Park Information Centre
    ‪12 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪13 min walk‬
  • Banff Centre for Arts and Creativity
    ‪14 min walk‬

Room options

View all photos for Kitchenette Suite - Sleeps Four

Kitchenette Suite - Sleeps Four | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Kitchenette Suite - Sleeps Four

8.2 out of 10
Very good
(23 reviews)
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Deluxe Room, 1 Queen Bed

8.2 out of 10
Very good
(23 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(32 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft Fireplace Suite

Loft Fireplace Suite | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Loft Fireplace Suite

8.2 out of 10
Very good
(55 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Deluxe Room, 2 Queen Beds, Mountain View | View from room

Deluxe Room, 2 Queen Beds, Mountain View

9.2 out of 10
Wonderful
(14 reviews)
  • 27 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Relax in the reception area with leather sofas and a cozy seating space.

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The price is $470 total
includes taxes & fees
Banff Rocky Mountain Resort

About this property

Charltons Banff

3-star hotel in Uptown District
This smoke-free hotel features self parking, free use of bicycles, and gas grills. WiFi in public areas is free. Other amenities include a lobby fireplace and a front-desk safe.
Charltons Banff offers 65 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and bathrobes. Beds feature premium bedding. 37-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Charltons Banff features a terrace, barbecue grills, and a fireplace in the lobby. Wireless Internet access is complimentary. This Banff hotel also offers a front-desk safe and a water dispenser. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Charltons Banff is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Self parking on site (CAD 15.70 per night; includes in/out privileges)
  • Limited onsite parking

Things to do

  • Free bicycle rentals
  • Ski passes

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Fireplace in lobby
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Banff Inn 501 Banff Ave, Banff, AB T1L 1A9]
For any questions, please contact the property using the information on the booking confirmation
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Renovations and closures

The following facilities or services will be unavailable from March 26 2025 to December 31 2025 (dates subject to change):
  • Recreation facilities
  • Hot tub
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 15.70 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Parking height restrictions apply
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Charltons Banff Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 439 out of 1007 reviews
Rating 8 - Good. 314 out of 1007 reviews
Rating 6 - Okay. 146 out of 1007 reviews
Rating 4 - Poor. 68 out of 1007 reviews
Rating 2 - Terrible. 40 out of 1007 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bryan

Stayed 1 night in Apr 2025

8/10 Good

Lynett

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was nice but had a loft bedroom and small spiral stairs to go down to use the bathroom which at night was a little tricky in the dark. Hot tub not working but offered 2 other hotels we could use but kind of inconvenient. Overall a good stay.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Stayed 1 night in Apr 2025

4/10 Poor

Wheaton

Stayed 4 nights in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Wilma

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda, Hythe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was kind and helpful. Beds were comfy and room clean.They gave us an upgrade at no charge. Property was clean and quick walk to down town.
Stayed 2 nights in Apr 2025

4/10 Poor

Madhurima

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Comfort away from home

Room was spacious for a family and kitchenette available too. It's quite and everything we need are all in there. And a good walk going around banff town.
Stayed 1 night in Apr 2025

10/10 Excellent

KaranBir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel! Great service, friendly and accommodating staff (Thanks to Aarti ) . We arrived early at this hotel. They went above and beyond and had our room ready ahead of our check-in time. Room was very clean and well maintained. Excellent experience!! Highly recommend ..
Stayed 1 night in Apr 2025

10/10 Excellent

Teena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Yazan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

6/10 Okay

Virginia

Stayed 3 nights in Apr 2025

6/10 Okay

Jerome

Stayed 2 nights in Apr 2025

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Seth

Stayed 2 nights in Apr 2025

6/10 Okay

Chad

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wintry weekend getaway

We enjoyed our weekend in Banff. We were pleased that our room had been upgraded. Charltons is a very nice hotel,that just needs some updating. Room was clean and well maintained. All staff were very friendly and helpful. We had very noisy neighbors on our second night, and finally called reception at 1 a.m. The issue was resolved within 2 minutes. We have stayed at Charltons before and will stay again in the future.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sandeep

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very professional and helpful. Rooms are renovated and very clean and morden. Overall place is excellent and highly recommend.
Stayed 1 night in Apr 2025

8/10 Good

Sheila

Traveled with family
Liked: Cleanliness, staff & service, amenities
I wish you have a microwave each room.
Stayed 1 night in Apr 2025

2/10 Terrible

Nooria

Disliked: Cleanliness, staff & service, property conditions & facilities
The front desk lied to us and didn’t have a manager to speak with
Stayed 2 nights in Apr 2025

10/10 Excellent

Ma Alondra Felicity

Stayed 2 nights in Apr 2025

8/10 Good

Ken

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Pool was closed
Stayed 1 night in Apr 2025

6/10 Okay

Kaylin

Stayed 1 night in Apr 2025