Charltons Banff

3.0 star property

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Photo gallery for Charltons Banff

Exterior
Lobby
Indoor pool
Deluxe Room, 1 King Bed, Mountain View | Premium bedding, iron/ironing board, free WiFi, bed sheets
Fireplace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Parking available
  • Housekeeping
$109
includes taxes & fees
Jan 27 - Jan 28

Explore the area

View in a map
513 Banff Ave, Banff, AB, T1L1B4
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪12 min walk‬

Room options

Deluxe Two Queen Room

  • Sleeps 4

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

Loft Fireplace Suite

8.2 out of 10
Very good
(62 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Two Queen Room With Mountain View

  • Sleeps 4

Kitchenette Suite - Sleeps Four

8.4 out of 10
Very good
(25 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Deluxe Queen Room

  • Sleeps 2

Deluxe Room, 1 Queen Bed

8.6 out of 10
Excellent
(32 reviews)
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Queen Beds, Mountain View

9.2 out of 10
Wonderful
(15 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Mountain view

Loft Suites

  • Sleeps 2

Kitchenette Suite

  • Sleeps 4

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • City view

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Junior King Suite With Sofa Bed-Non-Smoking

  • Sleeps 3

Kitchenette Suites

  • Sleeps 4

Deluxe King Room

  • Sleeps 2

King Loft With Fireplace

  • Sleeps 3

Similar properties

About this property

Charltons Banff

3-star hotel in Uptown District
Along with an indoor pool, this smoke-free hotel has a hot tub and self parking. WiFi in public areas is free. Additionally, free use of bicycles, gas grills, and a lobby fireplace are onsite.
Charltons Banff offers 65 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and bathrobes. Beds feature premium bedding. 37-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool and a hot tub are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Charltons Banff provides a hot tub and complimentary bicycles. Public areas are equipped with complimentary wireless Internet access. This Banff hotel also offers a terrace, barbecue grills, and a fireplace in the lobby. Onsite parking is available (surcharge), along with a car charging station.

Charltons Banff is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Self parking on site (CAD 15.70 per night; includes in/out privileges)

Things to do

  • Free bicycle rentals
  • Hot tub
  • Indoor pool
  • Ski passes

Family friendly

  • Indoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Fireplace in lobby
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Banff Inn 501 Banff Ave, Banff, AB T1L 1A9]
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 15.70 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Parking height restrictions apply
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Charltons Banff Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 474 out of 1029 reviews
Rating 8 - Good. 321 out of 1029 reviews
Rating 6 - Okay. 134 out of 1029 reviews
Rating 4 - Poor. 66 out of 1029 reviews
Rating 2 - Terrible. 34 out of 1029 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Nichole

Stayed 2 nights in Oct 2025

10/10 Excellent

Tyrone

Stayed 6 nights in Oct 2025

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Tegan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Our room was really nice. Temperature control was perfect. We had great views of the mountains out the front & back windows. It was just lovely. Parking was outside & $15 a day. This may be a standard Banff cash grab. The room was really inexpensive for Banff, & Banff is awesome. It's a nice place to explore.
Stayed 3 nights in Oct 2025

8/10 Good

Gwen

Stayed 2 nights in Oct 2025

10/10 Excellent

Rozalba Ahmed

Stayed 1 night in Oct 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. I do like flatter pillows but the bed was super comfy
Stayed 1 night in Oct 2025

6/10 Okay

Edwin

Traveled with family
Liked: Cleanliness, room comfort
Staff was friendly and helpful. Room was clean, but entire facility is dated.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ynah Patricia, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit of a long walk from downtown.
Stayed 1 night in Oct 2025

10/10 Excellent

JEREMY, CALGARY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Surprisingly nice. I’m cheap, and booked the “cheap” hotel so I wasn’t expecting much. I was upgraded to a jr. suite and it was fantastic. But I got the feeling that all of the rooms were this nice as well, just smaller. I wish I was here for more than just one night. I will be back.
Stayed 1 night in Oct 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Mary jane

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was spacious, front desk staff very friendly and accommodating
Stayed 1 night in Oct 2025

10/10 Excellent

Megha

Stayed 1 night in Oct 2025

10/10 Excellent

pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Eric

Traveled with partner
Liked: Cleanliness
Had a great stay, for some reason the mattress was placed sideways on the bedframe with the bed made so it was a little concerning for the first night before i rotated it myself. Nothing like sleeping with your feet off the edge of the bed. Its recommended that you park earlier into the night and walk into town as paying for parking doesn't garentee you a parking spot. The loft was a great room to stay in all things considered. Just hope you aren't taking a nap if they happen to be testing the fire alarms as it sure startles you in ykur sleep mid day.
Stayed 3 nights in Oct 2025

8/10 Good

Swanand

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

anna

Liked: Cleanliness, staff & service
Disliked: Amenities
The rooms were amazing. They clearly just redid them all and they are very, very nice and big. It’s basically like a motel style hotel and the hotel itself is very very dated, but it’s got a great location and again the rooms were pristine.
Stayed 1 night in Oct 2025

10/10 Excellent

tasnimul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean comfortable and safe, stuffs are very friendly
Stayed 3 nights in Oct 2025

8/10 Good

Simranjeet, Winnipeg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an average experience cause we faced an issue with the room we lived in. The washroom door was broken, since we were all women we managed our stay. Otherwise, rest everything was good.
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Oct 2025

8/10 Good

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a little dusty but accommodations were nice overall.
Stayed 2 nights in Oct 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean, the staff members were very helpful and knowledgeable. Parking was convenient. There were nearby restaurants and shopping malls. Local transportation was very close and easy to access. The room was clean and spacious.
Stayed 4 nights in Sep 2025

8/10 Good

Elaine, Fort McMurray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it's away from the busy tourist areas, because it was quiet, yet it's not that far away from the stores, restaurants, etc (there are some restaurants around the hotel as well.) My only complaint really, is there is a $15 parking cost and that wasn't stated in the ad so it was a surprise. I loved the comfy bed, it was like sleeping on a cloud. I am tall and I loved the big bath tub that I could stretch out in, almost laying out completely. It's not far from the grocery store as well. Staff were pleasant, even when I locked myself out of the room!
Stayed 1 night in Oct 2025

10/10 Excellent

Nawal

Stayed 1 night in Oct 2025