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Douglas Fir Resort and Chalets

3.0 star property

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Photo gallery for Douglas Fir Resort and Chalets

Exterior
Outdoor spa tub
Studio, 1 Queen Bed with Sofa bed, Kitchen | Private kitchen | Full-size fridge, microwave, oven, stovetop
Studio, 1 Queen Bed with Sofa bed, Kitchen | Living room | 42-inch flat-screen TV with cable channels, TV, fireplace
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Fireplace
  • Kitchen
  • Barbecue grill
  • Gym

Explore the area

Map
525 Tunnel Mountain Road, Banff, AB, T1L1B2
  • Banff Lake Louise Tourism Bureau
    ‪4 min drive‬
  • Banff Centre for Arts and Creativity
    ‪4 min drive‬
  • Tunnel Mountain
    ‪7 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen | In-room safe, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed with Sofa bed, Kitchen

  • 420 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Loft in Lodge

Loft in Lodge | Living room | 42-inch flat-screen TV with cable channels, TV, fireplace

Loft in Lodge

  • 660 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Murphy Bed

View all photos for Apartment, 1 Bedroom

Full-size fridge, microwave, oven, stovetop

Apartment, 1 Bedroom

  • 500 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Loft, 1 Bedroom

Loft, 1 Bedroom | In-room safe, blackout drapes, iron/ironing board, free WiFi

Loft, 1 Bedroom

  • 721 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 3 Queen Beds and 1 Double Sofa Bed

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Outdoor spa tub

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4.3 out of 5, Excellent, (4406)
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The price is $605 total
includes taxes & fees
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About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Douglas Fir Resort and Chalets

3-star condo in Tunnel Mountain District
Douglas Fir Resort and Chalets offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski storage and ski passes. Each condo boasts a fireplace and a deep soaking tub, while also offering a kitchen and a flat-screen TV with cable channels. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include free WiFi and a balcony.
Douglas Fir Resort and Chalets offers 130 accommodations with fireplaces and DVD players. Rooms open to balconies or patios. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star condo have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout drapes/curtains.

2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a complimentary water park and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Soothe your muscles in one of the 2 hot tubs after a day on the slopes or enjoy the use of other amenities, including a complimentary water park and a 24-hour fitness center. For a free ride to the slopes, hop on the mountain condo's complimentary ski shuttle. Douglas Fir Resort and Chalets helps provide the perfect ski vacation with ski storage and ski passes.

Wireless Internet access is complimentary. Complimentary self parking is available on site.

Douglas Fir Resort and Chalets has designated areas for smoking.

Languages

English, French

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Waterslide

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Climate control

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • 24-hour gym
  • Children's pool
  • Free water park
  • Ski passes
  • Ski storage
  • Waterslide
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Spelunking nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 130 units
  • 24 buildings
  • 4 floors
  • Built in 1946

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Douglas Fir And Chalets Banff
Douglas Fir Chalets Banff
Douglas Fir Resort
Douglas Fir Resort & Chalets
Douglas Fir Resort & Chalets Banff
Douglas Fir Banff
Douglas Fir Hotel Chalets
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Resort And Chalets
Douglas Fir Resort and Chalets Condo
Douglas Fir Resort Chalets
Douglas Fir Resort and Chalets Banff
Douglas Fir Resort and Chalets Condo Banff

Douglas Fir Resort and Chalets Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1280 out of 3452 reviews
Rating 8 - Good. 1306 out of 3452 reviews
Rating 6 - Okay. 520 out of 3452 reviews
Rating 4 - Poor. 241 out of 3452 reviews
Rating 2 - Terrible. 105 out of 3452 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Celine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Waterpark is always amazing. Older property for sure, but still a nice stay every time.
Stayed 2 nights in Feb 2025

10/10 Excellent

shelley

Liked: Cleanliness, property conditions & facilities
All good
Stayed 3 nights in Feb 2025

10/10 Excellent

Jeff

Liked: Cleanliness
Property is a little dated by an excellent affordable choice for families. Just had our 3rd stay here and don’t plan on changing next year. Water slides and play structures are great for the kids.
Stayed 5 nights in Feb 2025

10/10 Excellent

Katya

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Trevor

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort

Waterslides,Hot tubs,Sauna,Gym & Kitchenettes!

All the amenities and entertainment you need at a great price!
Stayed 3 nights in Feb 2025

2/10 Terrible

tanya

Traveled with family
Disliked: Amenities, property conditions & facilities
The girl running the waterslides was awful. She enjoys bullying minors and this isn’t the first time. Don’t think we will be back. I complained to front desk and they were VERY compassionate and supportive. Thanks to the rest of the staff
Stayed 1 night in Feb 2025

8/10 Good

David G

Traveled with partner
Liked: Cleanliness, amenities
Overall our stay was very good. The only minor issues we had were that the exterior front pathways were not well lit and in February at 8-9 pm the pathway to our entrance was not well lit. The only other thing was a lack of usable plug ins in the room for plug in chargers. Everything else was great! Easy to follow parking instructions and directions to our room, a lot quieter than most other hotels, comfortable bed, excellent shower. Would definitely stay here again. To be honest we are already planning a return for October.
Stayed 2 nights in Feb 2025

8/10 Good

Herby

Liked: Cleanliness, property conditions & facilities
It was great
Stayed 1 night in Feb 2025

8/10 Good

Alice

Traveled with family
Liked: Cleanliness, room comfort

Delay in check in.

Room was not ready at 4:00.
Stayed 1 night in Feb 2025

8/10 Good

Hanna

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The spa and waterslides were awesome. Very clean overall. Didn’t love that if we weren’t out of our room by 930am we didn’t get it cleaned at all for the day. And that our coffee maker didn’t work and they wouldn’t give us a new one that did work so we had to go without coffee in the morning until we went downtown.
Stayed 4 nights in Feb 2025

6/10 Okay

Janice

Traveled with family
Disliked: Property conditions & facilities
The pools are great. The rooms need updates.
Stayed 1 night in Feb 2025

10/10 Excellent

Lan

Traveled with partner
Liked: Cleanliness, amenities
Not fancy but very clean and everything we need. We will come back again
Stayed 2 nights in Feb 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, room comfort

Great family stay!

Last minute booking. Property has pool And hot tub. Enjoyed the kitchen and fireplace. Local transit passes
Stayed 3 nights in Feb 2025

4/10 Poor

Sheida

Traveled with family
Disliked: Room comfort
The hotel has a lot of good amenities. Good location too. However, the fan was quite loud, we were there basically for a good night sleep after a long day and the noise was annoying the entire night. The sofa bed was not comfortable. the bathroom light was flashing. the underground heated parking and bus pass was great. the staff are nice too.
Stayed 1 night in Feb 2025

4/10 Poor

Craig

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Becky

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was good, however the fire alarm went off both nights around 930pm. We love having the kitchen and wood burning fireplace in each unit. The girl at check in was super sweet amd welcoming!
Stayed 2 nights in Feb 2025

4/10 Poor

Shveta

Traveled with family
Disliked: Cleanliness, room comfort

Terrible

It is a very I’ll maintained oldest of the old property. The fire place looked like as if never cleaned in last 100 years. The hold water supply was erratic. In the middle of the shower, the water would suddenly turn very cold or will never warm up in the beginning. The doors and windows had a terrible draught of chilled air coming in. I wouldn’t mind spending some extra bucks for the actual comfort and services that they offer on their page.
Stayed 3 nights in Feb 2025

8/10 Good

Wasseem

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We have been coming here for years and its a family favorite.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Would stay again. Fun for the kids. Wosh the sauna was open
Stayed 2 nights in Feb 2025

10/10 Excellent

Marie Joyce

Liked: Cleanliness, amenities, property conditions & facilities
Family friendly. Lovely cozy cabin style rooms. Perfect for family with kids of all ages. I would love to go back and stay with this hotel feels like home away from city life.
Stayed 1 night in Jan 2025

8/10 Good

Chelsea

Traveled with family and small children
Liked: Cleanliness, amenities
Clean, family friendly, indoor pool was a bit chilly for toddler, play place was nice option but my 2 1/2year old could only make it to the first platform on it but would be good for a bit older kids. Rooms are a bit outdated but rooms were still clean and beds were comfy.
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveler

Traveled with group
Disliked: Room comfort
Room is a bit older but it was ok. The only issue we had was that the heater was not working and the exhaust fan didn’t seem to be working it’s the bathroom which made it very humid.
Stayed 1 night in Feb 2025

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities
Property is old style. But good perks like real fireplace, slides, sauna, play place, underground parking.
Stayed 2 nights in Feb 2025

8/10 Good

Julia

Traveled with partner
Liked: Cleanliness
The property is old and dated but clean and functional. The signage around the pool area is very misleading and needs to be redone. Our apartment had loads of storage and hooks which was nice. Lovely wood burning fireplace, but instructions to find the damper lever needs to be more specific - it is very hard to find. Overall a good experience.
Stayed 2 nights in Feb 2025