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Douglas Fir Resort and Chalets

3.0 star property

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Photo gallery for Douglas Fir Resort and Chalets

Exterior
Lobby
Studio, 1 Queen Bed with Sofa bed, Kitchen | Private kitchen | Full-size fridge, microwave, oven, stovetop
Outdoor spa tub
Studio, 1 Queen Bed with Sofa bed, Kitchen | Living room | 42-inch flat-screen TV with cable channels, TV, fireplace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Fireplace
  • Kitchen
  • Barbecue grill
  • Gym

Explore the area

Map
525 Tunnel Mountain Road, Banff, AB, T1L1B2
  • Banff Lake Louise Tourism Bureau
    ‪2 min drive‬
  • Tunnel Mountain
    ‪3 min drive‬
  • Banff Centre for Arts and Creativity
    ‪4 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen | Living room | 42-inch flat-screen TV with cable channels, TV, fireplace

Studio, 1 Queen Bed with Sofa bed, Kitchen

  • 420 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Loft in Lodge

Loft in Lodge | Living room | 42-inch flat-screen TV with cable channels, TV, fireplace

Loft in Lodge

  • 660 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Murphy Bed

View all photos for Apartment, 1 Bedroom

Full-size fridge, microwave, oven, stovetop

Apartment, 1 Bedroom

  • 500 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Loft, 1 Bedroom

Loft, 1 Bedroom | Living area | 42-inch flat-screen TV with cable channels, TV, fireplace

Loft, 1 Bedroom

  • 721 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 3 Queen Beds and 1 Double Sofa Bed

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$216 total
includes taxes & fees
May 3 - May 4
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About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Douglas Fir Resort and Chalets

3-star condo in Tunnel Mountain District
Douglas Fir Resort and Chalets offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski storage and ski passes. Each condo boasts a fireplace and a deep soaking tub, while also offering a kitchen and a flat-screen TV with cable channels. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include free WiFi and a balcony.
Douglas Fir Resort and Chalets offers 130 accommodations with fireplaces and DVD players. Rooms open to balconies or patios. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star condo have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout drapes/curtains.

2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a complimentary water park and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Soothe your muscles in one of the 2 hot tubs after a day on the slopes or enjoy the use of other amenities, including a complimentary water park and a 24-hour fitness center. For a free ride to the slopes, hop on the mountain condo's complimentary ski shuttle. Douglas Fir Resort and Chalets helps provide the perfect ski vacation with ski storage and ski passes.

Wireless Internet access is complimentary. Complimentary self parking is available on site.

Douglas Fir Resort and Chalets has designated areas for smoking.

Languages

English, French

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Waterslide

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Climate control

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • 24-hour gym
  • Children's pool
  • Free water park
  • Ski passes
  • Ski storage
  • Waterslide
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Spelunking nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 130 units
  • 24 buildings
  • 4 floors
  • Built in 1946

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Douglas Fir And Chalets Banff
Douglas Fir Chalets Banff
Douglas Fir Resort
Douglas Fir Resort & Chalets
Douglas Fir Resort & Chalets Banff
Douglas Fir Banff
Douglas Fir Hotel Chalets
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Resort And Chalets
Douglas Fir Resort and Chalets Condo
Douglas Fir Resort Chalets
Douglas Fir Resort and Chalets Banff
Douglas Fir Resort and Chalets Condo Banff

Douglas Fir Resort and Chalets Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1252 out of 3395 reviews
Rating 8 - Good. 1291 out of 3395 reviews
Rating 6 - Okay. 513 out of 3395 reviews
Rating 4 - Poor. 236 out of 3395 reviews
Rating 2 - Terrible. 103 out of 3395 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Peggy

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Pool closed found out at last minute.
Stayed 3 nights in Jan 2025

6/10 Okay

David

Traveled with family
Disliked: Amenities, property conditions & facilities
Very old furniture. Murphy bed would not stay up when we tried to stow it. Gouges/holes in the wall above the patio doors. Just really needs a facelift in my opinion. Water park was closed the weekend that we were there. But we were notified about that previous to our stay. We were told to park in underground parking as your parking stall number matches your room number. My 1 ton did not fit in the underground parking and it was unclear where to park outside as there was very limited parking around the 400 block that they put us in…
Stayed 1 night in Jan 2025

8/10 Good

sam

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great outdoor hot tub and cozy rooms.
Stayed 2 nights in Jan 2025

8/10 Good

Tyler

Disliked: Cleanliness
Awesome very cosy place to stay, had some large collections of dusts but besides that pretty decent place
Stayed 2 nights in Jan 2025

4/10 Poor

Justine

Very old. Dirty. Heater wasn’t working correctly
Stayed 3 nights in Jan 2025

8/10 Good

OKSANA

Liked: Cleanliness, amenities
Stayed 2 nights in Jan 2025

8/10 Good

Vilma

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
e arrived earlier than our check-in time, but luckily, the staff was very accommodating. The woman who assisted us i think she was the supervisor she was approachable and handed us over to the receptionist, Natali, who was also kind and welcoming. The building itself is a bit old, and the basement parking is quite small. If you’re planning to visit during the summer peak season and have a large vehicle like a pickup truck, parking in their basement might be a challenge. Our room was a Loft 1 for 4 adults and 2 kids. Despite the building being old, we had a very comfortable stay. The kitchen was a big plus—it was fully equipped with utensils and cookware, making it super convenient. What stood out the most was how much my husband and child enjoyed the amenities such as the waterslide. This is the only hotel we’ve seen in Banff with such a large pool slide—much bigger than others we’ve seen in canmore’s and banff’s. They also have a kids’ play zone, which our little ones absolutely loved. Their service was also impressive. It’s available 24/7—when we called the lobby late at night regarding an issue, they quickly sent maintenance to our room, which amazed us. Overall, it was a wonderful stay, and I’d highly recommend it, especially for families with kids!
Stayed 1 night in Dec 2024

10/10 Excellent

Mahesh

Liked: Cleanliness, amenities, property conditions & facilities
We liked the firewood and pool and play area here !!
Stayed 1 night in Jan 2025

10/10 Excellent

Cyrus

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Jason

Stayed 1 night in Jan 2025

8/10 Good

Brennin

Traveled with family
Liked: Cleanliness, room comfort

Wanted more water sliding

Fireplace was nice, beautiful views, 1.5 bathrooms. Unfortunately we came there for the water slides, and they were out of commission our only full day there. Kids got 2 hours of playtime on check in day
Stayed 2 nights in Jan 2025

6/10 Okay

Kirk, Calgary

Disliked: Cleanliness, property conditions & facilities
Our room at Douglas Fir needs a full makeover, update. I cant even name all of the things we saw that were either dirty or broken. Even 2 of our keys didnt work. The curtains were water stained. We had 6 people and there were only 4 plates and 5 forks. The Murphy bed has ruined my back for the time being. The phone didnt work, I must say when I asked for a blanket, some more pillows and help with plugged toilets that we only waited at most 3 minutes...that is incredible!!! The burner on the stove didnt work but I fixed that, and finally parts of the bathroom were filthy. But.....the playpark was so fun for my grandsons and the waterslide was great (that was why we booked Douglas Fir) but it was closed on Saturday. (Jan 4th 2025th) It was open today but my grandson fell and broke his ankle today, I am not sure of the details but someone must have been there from the hotel to talk to my son and daughter-in-law. You have a wonderful place and location, please fix up the area I was in, room, 407 and be proud of your facility. Lori Christensen
Stayed 2 nights in Jan 2025

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pools could be a touch warmer. Rooms are perfect vibe for banff.
Stayed 1 night in Jan 2025

8/10 Good

Debbie

Traveled with family
Liked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Rajat

Traveled with partner
Liked: Cleanliness, amenities
Needs Reno but still a very special place to stay if you want to stay close to wilderness
Stayed 1 night in Jan 2025

8/10 Good

Chup

Liked: Cleanliness
The property is little bit old but is nice and clean.
Stayed 1 night in Dec 2024

8/10 Good

Brett

Liked: Cleanliness
Stayed 4 nights in Dec 2024

6/10 Okay

Sandy

Traveled with family
Liked: Cleanliness
We like the Pool/slides and outdoor hot tub. Close to wilderness, walks in the woods and great views. It’s quiet and a great alternative to the hustle and bustle downtown.
Stayed 3 nights in Dec 2024

8/10 Good

Kathleen

Liked: Cleanliness, property conditions & facilities
Could use some upgrade but overall pretty awesome
Stayed 1 night in Dec 2024

10/10 Excellent

Tali

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Naomi

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
In desperate need of renovations. Period.
Stayed 1 night in Nov 2024

8/10 Good

Jarred

Traveled with partner
Liked: Cleanliness, amenities
We were here in February and back for Christmas. Its great to see they are continuing with the renovations and maintenance. 3 stars are only for construction materials laying around outside of the jobsite. This place is a hidden jem for us , we love coming here and will continue to do so!
Stayed 1 night in Dec 2024

10/10 Excellent

Jody

Liked: Cleanliness, property conditions & facilities
My kids love it here, we get to do so much during our stay without even leaving
Stayed 1 night in Dec 2024

10/10 Excellent

Alla

Traveled with family
Liked: Cleanliness, room comfort
This hotel is very convenient for us to stay as a family.
Stayed 2 nights in Dec 2024

6/10 Okay

DONGHOON

Traveled with family
Dryer not woring and microwave not working look very old fashion(Brand is Goldstar), toilet cover joint area broken.
Stayed 1 night in Dec 2024