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Douglas Fir Resort and Chalets

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Douglas Fir Resort and Chalets

Exterior
Lobby
Studio, 1 Queen Bed with Sofa bed, Kitchen | Living room | 42-inch flat-screen TV with cable channels, TV, fireplace
Studio, 1 Queen Bed with Sofa bed, Kitchen | Private kitchen | Full-size fridge, microwave, oven, stovetop
Outdoor spa tub

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot Tub
    Hot Tub
  • Barbecue grill
    Barbecue grill
  • Gym
    Gym
  • Outdoor Space
    Outdoor Space
  • Parking included
    Parking included
  • Kitchen
    Kitchen

Explore the area

Map
525 Tunnel Mountain Road, Banff, AB, T1L1B2
  • Banff National Park Information Centre
    2 min drive
  • Banff Lake Louise Tourism Bureau
    2 min drive
  • Banff Centre for Arts and Creativity
    4 min drive
  • Banff, AB (YBA)
    10 min drive

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen | In-room safe, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed with Sofa bed, Kitchen

  • 420 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Loft in Lodge

Loft in Lodge | Living room | 42-inch flat-screen TV with cable channels, TV, fireplace

Loft in Lodge

  • 660 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Murphy Bed

View all photos for Apartment, 1 Bedroom

Full-size fridge, microwave, oven, stovetop

Apartment, 1 Bedroom

  • 500 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Loft, 1 Bedroom

Loft, 1 Bedroom | In-room safe, blackout drapes, iron/ironing board, free WiFi

Loft, 1 Bedroom

  • 721 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 3 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Charltons Banff

Pool
Hot Tub
Pet friendly
Free WiFi
4.1 out of 5, Very Good, (1002)
The price is $200
per night
$222 total
includes taxes & fees
Dec 7 - Dec 8
Charltons Banff

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Douglas Fir Resort and Chalets

3-star condo in Tunnel Mountain District
Douglas Fir Resort and Chalets offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski storage and ski passes. Each condo boasts a fireplace and a deep soaking tub, while also offering a kitchen and a flat-screen TV with cable channels. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include free WiFi and a balcony.
Douglas Fir Resort and Chalets offers 130 accommodations with fireplaces and DVD players. Rooms open to balconies or patios. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star condo have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout drapes/curtains.

2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a complimentary water park and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Soothe your muscles in one of the 2 spa tubs after a day on the slopes or enjoy the use of other amenities, including a complimentary water park and a 24-hour fitness center. For a free ride to the slopes, hop on the mountain condo's complimentary ski shuttle. Douglas Fir Resort and Chalets helps provide the perfect ski vacation with ski storage and ski passes.

Wireless Internet access is complimentary. Complimentary self parking is available on site.

Douglas Fir Resort and Chalets has designated areas for smoking.

Languages

English, French

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 spa tubs
  • Waterslide

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Climate control

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • 24-hour gym
  • Children's pool
  • Free water park
  • Ski passes
  • Ski storage
  • Waterslide
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Spelunking nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 130 units
  • 24 buildings
  • 4 floors
  • Built in 1946

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 4 2024 to November 25 2024 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from November 4 to November 25:
  • Water park
This property is undergoing renovations from June 5 2024 to November 1 2025 (completion date subject to change).
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Douglas Fir And Chalets Banff
Douglas Fir Chalets Banff
Douglas Fir Resort
Douglas Fir Resort & Chalets
Douglas Fir Resort & Chalets Banff
Douglas Fir Banff
Douglas Fir Hotel Chalets
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Resort And Chalets
Douglas Fir Resort and Chalets Condo
Douglas Fir Resort Chalets
Douglas Fir Resort and Chalets Banff
Douglas Fir Resort and Chalets Condo Banff

Douglas Fir Resort and Chalets Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1167 out of 3210 reviews" "
Rating 8 - Good. 1233 out of 3210 reviews" "
Rating 6 - Okay. 493 out of 3210 reviews" "
Rating 4 - Poor. 218 out of 3210 reviews" "
Rating 2 - Terrible. 99 out of 3210 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

ADITYA

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Haley

Traveled with group
Liked: Cleanliness, amenities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Khushboo

Traveled with group, Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
Very Old Property in the town
Stayed 4 nights in Jun 2024

8/10 Good

Matt

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Property is dated , but overall pretty decent , I would stay again , was quiet and the pool for the kids was fantastic, property pictures make it look worse then actually is
Stayed 2 nights in Aug 2024

8/10 Good

Ann

Liked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Angela, Edmonton

Traveled with family
Liked: Cleanliness, amenities
We always enjoy our trip. This time the room was quite uncomfortable temperature wise. It was the worst sleeps I have ever had at a hotel. The air conditioner barely worked and the hallways was so hot and humid because our room was in the building part near pool. We have stayed here dozens of times but this was the worst for sure.
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Family friendly
Staff was helpful. Included public transportation pass in Banff. Convenient parking. Somewhat dated room, however it was clean and in good repair. great place for family.
Stayed 2 nights in Aug 2024

8/10 Good

Barbara

Traveled with family and small children
Liked: Amenities
Good for groups or families looking for room to spread out. Property is showing its age. Staff were very good.
Stayed 3 nights in Aug 2024

4/10 Poor

Alan

Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Chad, Regina

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities
Older hotel but was great for our family and away from the craziness of downtown.
Stayed 4 nights in Jul 2024

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Bussing/hotel linked system is incredible!
Stayed 2 nights in Jul 2024

6/10 Okay

Josh

Liked: Cleanliness
Room was nice, love the character and fireplace, doesnt feel like just a typical hotel room which is nice. Mattress felt really old and pillows were awful
Stayed 1 night in Aug 2024

4/10 Poor

WORALUK

Traveled with family
Disliked: Cleanliness, room comfort
Hotel is old and we don’t like
Stayed 1 night in Aug 2024

6/10 Okay

Hannah

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Shine

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
My children loved to stay there because they enjoyed to play indoor slide swimming pool. After tiring trip, we can rest in the pool and in the hot water outside.
Stayed 3 nights in Jul 2024

10/10 Excellent

eric

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A very family, friendly little more out-of-the-way hotel that has lots of amenities for families and children. Front reception desk very friendly. Very helpful. And very accommodating. We will visit again in the future and stay here most definitely in the future. Oh, did we mention that they have a real fireplace with real wood? And the loft sleeping quarters and the kitchenette were more than most places and the price was definitely right. Then the views of the mountains were fabulous too.
Stayed 1 night in Aug 2024

6/10 Okay

David

Traveled with family
Banff Stay
Resort property showed its age with furniture, kitchen supplies and facilities. Bathroom doors, air conditioner made sounds when used. Bath tub faucet dripping throughout our stay. Definitely the the place has aged since we stayed at Douglas Fir Resort and Chalets seven years ago
Stayed 4 nights in Aug 2024

6/10 Okay

Tashina

Traveled with family
Our kids love the waterpark, we also enjoyed the outdoor hot tub.
Stayed 1 night in Aug 2024

6/10 Okay

Jeffrey

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Gwyn

Traveled with family
Liked: Room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, property conditions & facilities
Good atmosphere
Stayed 6 nights in Aug 2024

10/10 Excellent

Nikki

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We enjoy our stay, very relaxing.
Stayed 2 nights in May 2024

6/10 Okay

Kristine

Traveled with family
Great location, family friendly but in need of updating. The screen door was broken, cupboard doors are falling off, furniture was very well worn, the sauna was out of order, the elevator is ancient and bumpy! Staff were great, the water slide was fun and loved the wood burning fireplace.
Stayed 1 night in Aug 2024

8/10 Good

Diogo

Liked: Cleanliness
Old property, but unique. Water slides and hot tubs were good for family who has kids.
Stayed 7 nights in Aug 2024

6/10 Okay

Charmaine

Traveled with group
Disliked: Cleanliness
It was a devious route to get to the room. One had to pass the parking garage which was totally unkempt. Although there was signage it was hard to follow. The reception staff at check in extremely unfriendly- check out staff more pleasant. Since it was just an overnight stay hard to assess. For the price we paid it was totally unacceptable.
Stayed 1 night in Aug 2024