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Aparthotel

Hidden Ridge Resort

3.5 star property

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Photo gallery for Hidden Ridge Resort

Outdoor spa tub
Exterior
Lobby sitting area
Lobby sitting area
Fireplace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pet friendly
  • Parking included
  • Free WiFi
  • Laundry
$139
includes taxes & fees
Jan 22 - Jan 23, 2026

Explore the area

View in a map
901 Hidden Ridge Way, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Surprise Corner
    ‪8 min walk‬
  • Place, Banff National Park Information Centre
    ‪4 min drive‬

Room options

View all photos for Premier Loft (2 Bedroom Condo - with Game room)

Premier Loft (2 Bedroom Condo - with Game room) | Living room | Flat-screen TV, DVD player

Premier Loft (2 Bedroom Condo - with Game room)

  • 950 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds

View all photos for Premier Condo (2 Bedroom Loft- 4 Q)

Premier Condo (2 Bedroom Loft- 4 Q) | Premium bedding, iron/ironing board, free WiFi, bed sheets

Premier Condo (2 Bedroom Loft- 4 Q)

  • 850 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 4 Queen Beds

View all photos for Premier Condo, 2 Bedrooms (Loft)

Premier Condo, 2 Bedrooms (Loft) | Private kitchen | Fridge, oven, stovetop, dishwasher

Premier Condo, 2 Bedrooms (Loft)

  • 850 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds

View all photos for Deluxe Condo, 1 Bedroom

Deluxe Condo, 1 Bedroom | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Condo, 1 Bedroom

  • 474 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Queen Bed

Deluxe Condo, 1 Queen Bed | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Condo, 1 Queen Bed

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Condo, 1 Bedroom (Loft)

Deluxe Condo, 1 Bedroom (Loft) | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Condo, 1 Bedroom (Loft)

8.8 out of 10
Excellent
(3 reviews)
  • 680 sq ft
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

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About this property

Hidden Ridge Resort

Aparthotel in Tunnel Mountain District
A sauna, coffee/tea in a common area, and concierge services are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a dishwasher. For a bit of entertainment, a flat-screen TV comes with a DVD player, and guests can also appreciate conveniences like a sofa bed and a coffee/tea maker.
Hidden Ridge Resort offers 107 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to balconies or patios. Accommodations are furnished with double sofa beds. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Kitchens offer refrigerators, stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hidden Ridge Resort features 2 hot tubs and a sauna. Wireless Internet access is complimentary. This hot springs aparthotel also offers barbecue grills, a vending machine, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hidden Ridge Resort is a smoke-free property.

Property amenities

Ski

  • Cross-country skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski passes
  • Ski shuttle nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Hot springs nearby
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Oven
  • Refrigerator
  • Stovetop

Dining

  • Coffee and tea in common areas

Bedrooms

  • Double sofa bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Soap
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • DVD player
  • Flat-screen TV

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Fan
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total (up to 50 lbs per pet)
  • Fee: CAD 30 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Food and water bowls

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Daily housekeeping
  • Free local calls
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • Bicycle rentals
  • Ski passes
  • Bicycle rentals nearby
  • Boat tours nearby
  • Canoeing nearby
  • Hiking/biking trails nearby
  • Ice skating nearby
  • Kayaking nearby
  • Rafting nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 107 units
  • 2 floors
  • 3 buildings
  • Access via exterior corridors
  • Bicycle rentals
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Hidden Ridge
Hidden Ridge Banff
Hidden Ridge Resort
Hidden Ridge Resort Banff
Hidden Ridge Hotel Banff
Hidden Ridge Resort Banff
Hidden Ridge Resort Aparthotel
Hidden Ridge Resort Aparthotel Banff

Hidden Ridge Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2427 out of 4796 reviews
Rating 8 - Good. 1488 out of 4796 reviews
Rating 6 - Okay. 561 out of 4796 reviews
Rating 4 - Poor. 217 out of 4796 reviews
Rating 2 - Terrible. 103 out of 4796 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Kerri, Glen Huron

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was lovely. The pool area was being jack hammered. Loud and dusty. Not relaxing at all. The room had carpet that was stained, smelly and gross. The glasses in the cupboard were not clean. The shower was unclean and mold in the grout. A heavy smoke smell from the fireplace which was not cleaned out. No air conditioner and the fan were dusty. The screen on the window near the door was broke.
Stayed 1 night in Sep 2025

8/10 Good

Damon

Stayed 2 nights in Sep 2025

8/10 Good

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Literally a struggle to park every day the entire 4 day stay.
Stayed 4 nights in Aug 2025

10/10 Excellent

Matthew

Traveled with group, Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Soccer

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

SHERI

Stayed 1 night in Sep 2025

8/10 Good

COLETTE, Garland

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We did have a nice stay. Being on the Rosm route was super handy. We didn’t give it a 5 because it needs a refresh. Maybe upgrade the mattress. We had a great hike right by the property. Great three days
Stayed 3 nights in Sep 2025

10/10 Excellent

stacey

Liked: Cleanliness
Stayed 3 nights in Sep 2025

10/10 Excellent

Renee

Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hidden Ridge is hidden gem! Beautiful resort and a beautiful place, friendly staff, everything we could possibly need, plus a view that beats all.
Stayed 4 nights in Sep 2025

4/10 Poor

Jackie

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Room had quite a bit of water damage in multiple places. Firewood wouldn’t stay lit in fireplace. Noise travels greatly through the floor above. Pool closes too early.
Stayed 2 nights in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Have stayed here several times and always enjoyed our stay.
Stayed 1 night in Sep 2025

6/10 Okay

Chi ho

Disliked: Cleanliness
Dust on stair and corner
Stayed 1 night in Sep 2025

6/10 Okay

Meryl

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Pros: The beds were comfortable. There was a Roam Transit stop right outside the condo. You get picked up there but dropped off a 5-6 minute walk down the hill. Cons: Our first floor "deluxe" condo was far from it. It was cave-like and depressing it was so dark. The rug was beyond filthy and should have been replaced years ago it was so stained. The grout in the shower/bath tiles had long-time mold in it and is in desperate need of a thorough scrubbing. The corners and sides of the floors in the bathroom were dirty and looked like they hadn't been cleaned in many, many months. The bathroom itself is tiny with room to leave not much more than toothpaste and a toothbrush. Bring your own body/hand lotion because that in the unit may smell good, but it does nothing to moisturize your skin. Also, bring your own ground coffee because the packets provided are not flavorful at all. Lots of cons for the unit we stayed in, and we cannot speak of the other units there (but assume all of the first floor units are equally dark and depressing). We intentionally stayed away from the unit as often as we could to avoid the darkness. We were disappointed with our accommodations and would not recommend it to others based upon our personal experience. There are a lot of choices of places to stay in Banff and we wish we had chosen somewhere else. In fact, Canmore is a more reasonably priced location with great options and, should be return to this area, we would 100% stay in Canmore.
Stayed 4 nights in Sep 2025

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice property, pool, and hot tub are great. No restaurant. The staff is friendly and helpful.
Stayed 3 nights in Jul 2025

4/10 Poor

Suzanne

Traveled with family
Disliked: Amenities, property conditions & facilities
The room we were given was old, outdated, and the carpet looked filthy. The blow dryer didn’t work properly.
Stayed 2 nights in Sep 2025

4/10 Poor

Matthew

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Not nearly an excellent. Mold on tiles. Toilet issues. Outdated tv. Freezer filled with ice. Keycard issues. Would not stay again.
Stayed 4 nights in Sep 2025

8/10 Good

Amanda

Traveled with group
Liked: Cleanliness, property conditions & facilities
We enjoyed our stay!
Stayed 3 nights in Sep 2025

10/10 Excellent

Helen

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A quick 10 min drive to Banff’s main drag. Good location close to shuttle stops. The lodge was not sparkling clean with so-so bedding but the pull out mattresses were pretty comfortable. Minimal kitchen tools were just like everything else in the lodge, old. Staff were friendly and service was super fast. Garbage and beds were tended to daily.
Stayed 4 nights in Aug 2025

8/10 Good

Marcia

Traveled with family
Liked: Cleanliness
Nice views. Shuttle bus access is good. The units are a little dated; could use some updating. Pool and spa area is very relaxing. The grounds and landscaping are well maintained.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
We felt welcome and comfortable. The staff was friendly. The room was just like the pictures. View from room and the hot tubs were amazing
Stayed 7 nights in Aug 2025

10/10 Excellent

Carol

Stayed 1 night in Sep 2025

10/10 Excellent

Ritu

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Hotel was everything that we expected. They had a bottle of wine for us
Stayed 4 nights in Aug 2025