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Moose Hotel And Suites

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Moose Hotel And Suites

Indoor pool
Front of property
Rooftop 2 Bedroom Suite | Premium bedding, in-room safe, blackout drapes, iron/ironing board
Couples treatment rooms, spa tub, body treatments, body wraps
Couples treatment rooms, spa tub, body treatments, body wraps

Reviews

9.6 out of 10

Exceptional

Popular amenities

Explore the area

Map
345 Banff Ave, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    2 min walk
  • Banff Lake Louise Tourism Bureau
    2 min walk
  • Banff Legacy Trail
    5 min walk
  • Banff, AB (YBA)
    5 min drive

Room options

View all photos for Superior Hotel Room 2 Queen

Superior Hotel Room 2 Queen | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Hotel Room 2 Queen

  • 329 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior One Bedroom Suite 1 King

Superior One Bedroom Suite 1 King | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior One Bedroom Suite 1 King

  • 494 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Rooftop 2 Bedroom Suite

Rooftop 2 Bedroom Suite | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Rooftop 2 Bedroom Suite

  • 812 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Rooftop 1 Bedroom Suite

Rooftop 1 Bedroom Suite | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Rooftop 1 Bedroom Suite

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior One Bedroom Suite 2 Queens

Superior One Bedroom Suite 2 Queens | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior One Bedroom Suite 2 Queens

  • 494 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Hotel Room

Superior King Hotel Room | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior King Hotel Room

  • 329 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Property entrance

The Fox Hotel and Suites

Hot Tub
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Parking included
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The price is $120
per night
$133 total
includes taxes & fees
Dec 10 - Dec 11
The Fox Hotel and Suites

About this property

Moose Hotel And Suites

4-star hotel in Downtown District
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Moose Hotel And Suites offers 174 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels.

This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 spa tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Meadow Spa + Pools has 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub. The spa is open daily.
Moose Hotel And Suites features a full-service spa, 2 spa tubs, an indoor pool, and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 2000 square feet (186 square meters) include conference space. This hot springs hotel also offers a fitness center, spa services, and a vending machine. Complimentary self parking is available on site, along with a car charging station.

Moose Hotel And Suites is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 11 AM and on weekends between 7:00 AM and 1 PM.
Moose Hotel And Suites has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; CAD 8 to 20 for adults and CAD 8 to 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 spa tubs
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,000 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • In a national park
  • In the mountains
  • Outdoor furniture

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2016
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Dryer
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 8.00 to 20.00 for adults, and CAD 8.00 to 20.00 for children
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Moose Hotel Banff
Moose Banff
Moose Hotel Suites
Moose Hotel And Suites Hotel
Moose Hotel And Suites Banff
Moose Hotel And Suites Hotel Banff

Moose Hotel And Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1631 out of 2057 reviews" "
Rating 8 - Good. 308 out of 2057 reviews" "
Rating 6 - Okay. 67 out of 2057 reviews" "
Rating 4 - Poor. 34 out of 2057 reviews" "
Rating 2 - Terrible. 17 out of 2057 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Aug 2024

10/10 Excellent

Mary, Trafford

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Hotel restaurant was excellent. Staff was amazing.
Stayed 4 nights in Aug 2024

8/10 Good

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish they had mentioned verbally about the roam transit pass at checkin. It’s only mentioned on the little pamphlet they give with the room key cards but we didn’t read it til it was too late. Glad they clean the rooms daily but there was a section behind the bathroom door that was a little grimy and dusty and a few brown (dirt? I’m hoping) spots on the wall when we first arrived. Staff are very lovely otherwise.
Stayed 2 nights in Aug 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Tory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Everyone was very friendly and happy to help. Brilliant location, easy walk to shops and restaurants. Easy to park. Hot pools and swimming pool were ace. Room had everything we needed and small balcony/terrace (we didn't use). Rooms were smaller than we had stayed in - two queen beds, family of four. Quite costly for size of room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rita

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for town access. Rooms were on the small side and did not have microwave. No coffee or tea in lobby. Rooftop hot tubs were the best!
Stayed 2 nights in Aug 2024

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While no formal concierge desk, the front desk staff were terrific. The handy public buses are great, but a little confusing. We got patient guidance, great suggestions and even complementary bear spray loaner. Always super attitudes. Great location...nice roof top saunas...right in the middle of Banff and close to shops/restaurants.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best locations in Banff
Perfect spot to stay in Banff! Walking distance to everything and great rooms! This is the second year in a row that we’ve stayed here as a family and really enjoyed it. Five stars all the way.
Stayed 4 nights in Aug 2024

10/10 Excellent

Aaron

Stayed 2 nights in Jul 2024

10/10 Excellent

Abdul Aleem

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, located at a very convenient location. The hotel is designed well. The rooms were a little small but had everything.
Stayed 4 nights in Aug 2024

10/10 Excellent

Akkamapet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location! We stayed in a king suite , totally worth it ! Very convenient location in downtown walkable to a myriad of restaurants and right opposite the transit bus stop.
Stayed 4 nights in Aug 2024

10/10 Excellent

Yesenia, Coscob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very chalet like hotel, beautiful fireplace at lobby, good bar & restaurant. Rooms were clean & with all needed. If you could request a balcony in (not looking out) is better for air & noise. I saw some inner lower floor balcony with kids looked save and fun (mini play patio). The hotel is in the middle of everything! Perfect location. Reception are kind and helpful. Finally you have washer/dryer in the hotel super helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Fola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
The hotel is central, very close to Banff city centre. The staff were so helpful and made our stay very enjoyable.
Stayed 3 nights in Aug 2024

10/10 Excellent

AMINDERJEET

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Anant Kiran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Sharmela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Moose hotel, wish we booked more days
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas, Chicago

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and conveniently located. Well designed rooms and friendly staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Johana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great all around
Love this hotel. Go to banff tons and now this will be my staple
Stayed 2 nights in Aug 2024

10/10 Excellent

Katrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, close to downtown. They had a great workout room and the rooftop hot tubs had a beautiful view of the mountains. Would definitely stay again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location
Stayed 1 night in Aug 2024

10/10 Excellent

Seraya, Edmonton

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What better way to clear your mind! Rejuvenating at the Moose Hotel and Spa Banff for respite. A restoration of energy and vitality.
Stayed 2 nights in Aug 2024

10/10 Excellent

Pavana, Naperville

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best places to stay in Banff area. Very nice staff who go beyond to help their guest to make their comfortable
Stayed 3 nights in Jul 2024

8/10 Good

Zaid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location good service very clean with pool and dining facilities
Stayed 2 nights in Aug 2024