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Moose Hotel And Suites

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Moose Hotel And Suites

Indoor pool
Interior entrance
Front of property - evening/night
Couples treatment rooms, spa tub, body treatments, body wraps
Couples treatment rooms, spa tub, body treatments, body wraps

Reviews

9.4 out of 10

Exceptional

Popular amenities

Explore the area

Map
345 Banff Ave, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    2 min walk
  • Banff Lake Louise Tourism Bureau
    2 min walk
  • Banff Legacy Trail
    5 min walk
  • Banff, AB (YBA)
    5 min drive

Room options

View all photos for Superior Hotel Room 2 Queen

Superior Hotel Room 2 Queen | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Hotel Room 2 Queen

  • 329 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior One Bedroom Suite 1 King

Superior One Bedroom Suite 1 King | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior One Bedroom Suite 1 King

  • 494 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Rooftop 2 Bedroom Suite

Rooftop 2 Bedroom Suite | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Rooftop 2 Bedroom Suite

  • 812 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Rooftop 1 Bedroom Suite

Rooftop 1 Bedroom Suite | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Rooftop 1 Bedroom Suite

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior One Bedroom Suite 2 Queens

Superior One Bedroom Suite 2 Queens | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior One Bedroom Suite 2 Queens

  • 494 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Hotel Room

Superior King Hotel Room | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior King Hotel Room

  • 329 sq ft
  • Sleeps 2
  • 1 King Bed

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The price is $304
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$338 total
includes taxes & fees
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About this property

Moose Hotel And Suites

4-star hotel in Downtown District
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Moose Hotel And Suites offers 174 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels.

This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 spa tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Meadow Spa + Pools has 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub. The spa is open daily.
Moose Hotel And Suites features a full-service spa, 2 spa tubs, an indoor pool, and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 2000 square feet (186 square meters) include conference space. This hot springs hotel also offers a fitness center, spa services, and a vending machine. Complimentary self parking is available on site, along with a car charging station.

Moose Hotel And Suites is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 11 AM and on weekends between 7:00 AM and 1 PM.
Moose Hotel And Suites has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; CAD 8 to 20 for adults and CAD 8 to 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 spa tubs
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,000 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • In a national park
  • In the mountains
  • Outdoor furniture

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2016
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Dryer
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 8.00 to 20.00 for adults, and CAD 8.00 to 20.00 for children
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Moose Hotel Banff
Moose Banff
Moose Hotel Suites
Moose Hotel And Suites Hotel
Moose Hotel And Suites Banff
Moose Hotel And Suites Hotel Banff

Moose Hotel And Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1595 out of 2013 reviews" "
Rating 8 - Good. 298 out of 2013 reviews" "
Rating 6 - Okay. 69 out of 2013 reviews" "
Rating 4 - Poor. 31 out of 2013 reviews" "
Rating 2 - Terrible. 20 out of 2013 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We celebrated our anniversary here for 4 nights and it exceeded all expectations. The amenities and walkable access to the restaurants and shops on Banff Avenue is worth the price.
Stayed 4 nights in Oct 2024

10/10 Excellent

Terrie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, excellent views and the staff is amazing
Stayed 2 nights in Oct 2024

10/10 Excellent

JOANN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was incredibly kind and helpful, aiding us in booking one of our activities. Very unique stay, and ideal location
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. The location puts you in the middle of the town which is super convenient. The tour I took had the Moose as a pickup point. Spa was great as well. Would go back for sure.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay in Banff
Hotel is centrally located and very convenient to walk into town. Our room is spacious and comfortable
Stayed 3 nights in Sep 2024

10/10 Excellent

Jennifer, Pine City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff is wonderful!
Stayed 4 nights in Sep 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay and would stay here again if we return to Banff.
Stayed 4 nights in Jul 2024

8/10 Good

Hyun Joo, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place was the roof top jacuzzis and fire pit. Love the lobby fireplace.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
spoit by bar
Excellent, comfortable hotel. Only downside was the bar - limited range and staff who had to look up how to make every drink. Bar service was also very slow.
Stayed 4 nights in Sep 2024

10/10 Excellent

James, Scottsdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Lindsay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but not worth paying what they charge. Rooftop is the highlight. Rooms are small, no breakfast, shower was clogged. First floor rooms are almost basement level. Second floor rooms are like first floor rooms.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comforting.
Stayed 1 night in Sep 2024

8/10 Good

Megan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated now close this was to the heart of town and the rooftop hot tubs sauna were wonderful!
Stayed 1 night in Sep 2024

10/10 Excellent

Megan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ella was extremely helpful. All staff friendly. Amazing rooftop views and hot tubs!
Stayed 4 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Architecture blends well with the natural surroundings of the area. Very friendly and helpful staff. Nice room.
Stayed 2 nights in Sep 2024

10/10 Excellent

Susan C

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was so perfect! It was adorable, had a fireplace in the room, was near the downtown, had easy parking, and the staff were all wonderfully helpful! The hot pools and sauna on the roof were a great feature. The only thing missing was free coffee in the lobby.
Stayed 5 nights in Sep 2024

2/10 Terrible

Anna

Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Maija

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. For the cost, would have appreciated a few more personal touches, e.g. actual cream/ milk in mini fridge, enough robes for number of paid guests...
Stayed 1 night in Sep 2024

10/10 Excellent

Myungsoo

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Hichem

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Pretty nice hotel although it does need some up keeping maintenance. Tiles on top terrace with jacuzzis are loose, can result in injury. Some water pipe bursted when I was there on the 1st floor. Thank God noone was injured or anything. Overall, decent hotel.
Stayed 5 nights in Sep 2024