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Mount Royal Hotel

3.0 star property

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Photo gallery for Mount Royal Hotel

Outdoor spa tub
Lunch, dinner and brunch served
Outdoor spa tub
Lobby sitting area
Executive lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
The current price is $501
includes taxes & fees
Jun 19 - Jun 20

Explore the area

View in a map
138 Banff Avenue, Banff, AB, T1L 1A7
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪3 min walk‬
  • Place, Banff National Park Information Centre
    ‪5 min walk‬

Room options

View all photos for Room (Heritage)

Hypo-allergenic bedding, in-room safe, blackout drapes

Room (Heritage)

8.8 out of 10
Excellent
(144 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room Selected at Check In

Hypo-allergenic bedding, in-room safe, blackout drapes

Room Selected at Check In

  • Mountain view
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Heritage Two Queen Room

Bathroom | Eco-friendly toiletries, hair dryer, bathrobes, towels

Heritage Two Queen Room

  • Sleeps 4
  • Free WiFi

Heritage King Room

  • Sleeps 2
  • Free WiFi

View all photos for Centennial Two Queen Room With View

Hypo-allergenic bedding, in-room safe, blackout drapes

Centennial Two Queen Room With View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • Free WiFi

View all photos for Centennial Room (1 King)

Hypo-allergenic bedding, in-room safe, blackout drapes

Centennial Room (1 King)

9.2 out of 10
Wonderful
(63 reviews)
  • Mountain view
  • 210 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Centennial Room (2 Queen)

Hypo-allergenic bedding, in-room safe, blackout drapes

Centennial Room (2 Queen)

9.2 out of 10
Wonderful
(149 reviews)
  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About this property

Mount Royal Hotel

3-star hotel in Downtown District
After a day on the slopes, return to Mount Royal Hotel to dine at the restaurant, drink at the bar/lounge, and take a dip in a hot tub. Housekeeping is available on request.
Mount Royal Hotel offers 133 accommodations with safes and coffee/tea makers. LCD televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. At the end of the day, order après-ski drinks at the hotel's bar.

The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. This ski hotel also offers ski storage and a hot tub. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Mount Royal Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
Brazen - This restaurant specializes in American cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 10:00 PM at scheduled times
  • Ski shuttle (surcharge)
  • Uncovered self parking on site (CAD 10 per night)
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 20 to 30 for adults and CAD 15 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Brazen

Things to do

  • Bicycle storage
  • Hot tub
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1908
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: CAD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 20 to 30 for adults, and CAD 15 to 20 for children
  • Airport shuttle fee: CAD 71 per person (one-way)
  • Airport shuttle fee per child: CAD 35 (one-way), (up to 15 years old)
  • Uncovered self parking fee: CAD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hotel Mount Royal

Mount Royal Banff

Mount Royal Hotel

Mount Royal Hotel Banff

Royal Mount Hotel

Mount Royal Hotel Hotel

Mount Royal Hotel Banff

Mount Royal Hotel Hotel Banff

Mount Royal Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 921 out of 1407 reviews
Rating 8 - Good. 306 out of 1407 reviews
Rating 6 - Okay. 110 out of 1407 reviews
Rating 4 - Poor. 41 out of 1407 reviews
Rating 2 - Terrible. 29 out of 1407 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher

Stayed 2 nights in Feb 2026

10/10 Excellent

Johnathan

Traveled with group
Liked: Cleanliness, staff & service, amenities
Clean rooms and nice staff
Stayed 2 nights in Feb 2026

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We are 3x repeat guests. We love this hotel and especially enjoy the rooftop hot tubs! It’s conveniently located on the main strip with many dining options available nearby and plenty of on site parking. Comfy beds, perfect shower & bath products. Always clean! See you next year!
Stayed 2 nights in Feb 2026

10/10 Excellent

Brent

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was simple and they did their best to make me feel welcome. Combined two reservations so I did not need to move rooms.
Stayed 1 night in Feb 2026

10/10 Excellent

Theresia

Liked: Cleanliness, staff & service, amenities
Lovely Australian girl at the front desk, great staff in the restaurant. Rooms are a good size, clean, beds nice and comfortable with fluffy feather pillows:) Nespresso coffee machine takes it to next level!
Stayed 1 night in Feb 2026

10/10 Excellent

Emily

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect central location. Rooms were clean and quiet. Hot tubs were great. Would stay here again.
Stayed 2 nights in Feb 2026

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location. Large room, 2 good size beds. Negatives are that the Hotel is getting a little dated. The rooms and beds could do with an update. The plus is definitely the location, right on the high street, close to shops, bars, restaurant's, buses etc. great, friendly staff. We would come back.
Stayed 8 nights in Feb 2026

10/10 Excellent

Angela

Stayed 4 nights in Feb 2026

10/10 Excellent

Theresia

Liked: Cleanliness, staff & service, amenities
Fabulous location, lovely comfortable, well appointed and clean room. Super comfy bed. Great rooftop hot tub. Restaurant excellent food and service
Stayed 2 nights in Feb 2026

10/10 Excellent

Mike

Stayed 1 night in Feb 2026

10/10 Excellent

John

Stayed 4 nights in Feb 2026

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness
Clean rooms, friendly staff
Stayed 2 nights in Feb 2026

10/10 Excellent

Stephen

Stayed 3 nights in Feb 2026

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was very good 👍
Stayed 5 nights in Feb 2026

10/10 Excellent

Pieter

Stayed 3 nights in Feb 2026

6/10 Okay

Michael

Disliked: Cleanliness, amenities
I stayed here for five nights while visiting Banff. The location is excellent and makes it easy to explore the town on foot. The amenities in the room were adequate, with working towels, safe, fridge, and kettle. Staff were friendly on the first evening, and overall the stay was acceptable, but several issues affected the experience, especially given the price. The room itself felt mediocre. The electrical outlets at the nightstand did not work properly. Maintenance briefly looked at the issue but did not bring tools and advised they could not fix it. Upon arrival, the bed sheets and pillowcases had visible stains. We requested cleaning twice during our stay. The first time, the sheets we placed on the floor were put back on the bed without being changed. The second request was eventually handled and the sheets were replaced. The bathroom was not properly cleaned during the stay, with the shower and sink remaining dirty, and toilet paper was not restocked unless we called, at which point only one roll was provided. The room fan was quite loud, which made sleeping difficult unless kept on a low setting. While this may be expected in an older building, it still impacted comfort. Parking was also challenging, with limited scattered spots that required checking frequently after leaving with the car. The property listing mentions a shuttle bus, but this was not directly offered. Staff explained they could only suggest third-party providers rather than arrange transportation, which
Stayed 4 nights in Feb 2026

10/10 Excellent

Maegan

Stayed 5 nights in Feb 2026

4/10 Poor

Tim

Disliked: Staff & service
Hotel management was very disappointing
Stayed 3 nights in Feb 2026

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities
Comfortable room in the heart of downtown. Easy parking and rooftop hottub
Stayed 3 nights in Jan 2026

10/10 Excellent

Lemmon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were amazing and the hot tubs were super nice! Will definitely be back!
Stayed 1 night in Feb 2026

4/10 Poor

Kayla

Stayed 1 night in Feb 2026

6/10 Okay

Alyssa

Stayed 1 night in Feb 2026

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our favourite place. Will always be back.
Stayed 2 nights in Feb 2026

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities
The room was clean and perfectly located in banff
Stayed 4 nights in Jan 2026

10/10 Excellent

Jean Pierre

Liked: Cleanliness, staff & service, amenities
Le personnel fut très gentil et avenant
Stayed 4 nights in Feb 2026