See all properties

Otter Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Otter Hotel

Relax in a serene hot tub surrounded by breathtaking mountain views.
Enjoy breathtaking views of the surrounding mountains from this room's large window.
Enjoy dining at this stylish restaurant with a long table set for meals, flanked by comfortable chairs, and a bar area offering a selection of beverages.
Cozy seating area with a stone fireplace, wooden bench, and potted plant.
Relax in a serene outdoor space with a fire pit, sofa, and chairs, surrounded by breathtaking mountain views.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Gym

Explore the area

Map
1000 600 Banff Ave, Banff, AB, T1L1H8
  • Banff National Park Information Centre
    ‪16 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪18 min walk‬
  • Banff Centre for Arts and Creativity
    ‪18 min walk‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Mountain View

Superior Room, 1 King Bed, Balcony, Mountain View | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior Room, 1 King Bed, Balcony, Mountain View

9.0 out of 10
Wonderful
(4 reviews)
  • 290 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Hotel Room 2 Queen Beds

Hotel Room 2 Queen Beds | 1 bedroom, in-room safe, free WiFi, bed sheets

Hotel Room 2 Queen Beds

8.8 out of 10
Excellent
(9 reviews)
  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior Room, 2 Queen Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 274 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain View King Suite

Mountain View King Suite | 1 bedroom, in-room safe, free WiFi, bed sheets

Mountain View King Suite

8.6 out of 10
Excellent
(7 reviews)
  • 320 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Queen Beds, Mountain View

1 bedroom, in-room safe, free WiFi, bed sheets

Superior Room, 2 Queen Beds, Mountain View

10.0 out of 10
Exceptional
(5 reviews)
  • 288 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Suite

Superior King Suite | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior King Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Relax by the serene pool surrounded by natural rock formations and majestic mountains.

Hotel Canoe and Suites

  • Hot Tub
  • Pet friendly
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, (1535)
$730 nightly
The price is $730 total
includes taxes & fees
Hotel Canoe and Suites

About this property

Otter Hotel

4-star hotel in Uptown District
Along with a restaurant, this smoke-free hotel has a fitness center and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a lobby fireplace and multilingual staff assistance.
Otter Hotel offers 174 accommodations with safes and coffee/tea makers. Cable television is provided.

Bathrooms include showers with rainfall showerheads, and hair dryers. This Banff hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

2 hot tubs are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. Wireless Internet access is complimentary. Otter Hotel features 2 hot tubs and a fitness center. This Banff hotel also offers multilingual staff, a fireplace in the lobby, and an elevator. Complimentary covered self parking is available on site, along with a car charging station.

Otter Hotel is a smoke-free property.

Good Folk - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Good Folk

Things to do

  • 2 hot tubs
  • Gym

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Otter Hotel Hotel
Otter Hotel Banff
Otter Hotel Hotel Banff

Otter Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 423 out of 541 reviews
Rating 8 - Good. 75 out of 541 reviews
Rating 6 - Okay. 31 out of 541 reviews
Rating 4 - Poor. 5 out of 541 reviews
Rating 2 - Terrible. 7 out of 541 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zehan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hot pool is really nice
Stayed 1 night in Apr 2025

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Love the outdoor pools!
Stayed 2 nights in Apr 2025

10/10 Excellent

Pratim, Calgary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and property - brand new.
Stayed 2 nights in Feb 2025

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area of Banff with a nice hot pool overlooking the mountains. Good restaurants on site, for different price point options. Further away from downtown Banff, which had a quieter atmosphere.
Stayed 2 nights in Apr 2025

10/10 Excellent

Courtney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so kind and the hotel was beautiful! They made our anniversary very special
Stayed 5 nights in Apr 2025

10/10 Excellent

Kayla

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new hotel! The custom, local coffee was an incredible treat upon check-in. The rooms were well-appointed, clean, and quiet. Beds very comfortable. Only issue was that we were unable to get Netflix or Prime working, but there were plenty of cable channels to pick from. The rooftop hot pools were a welcome relief after a long day of snowboarding. I would not hesitate to stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Amber-Dawne

Stayed 1 night in Mar 2025

10/10 Excellent

Negin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean, cozy, comfortable. The hot tub is perfect. The service is excellent. Free heated underground parking.
Stayed 1 night in Apr 2025

10/10 Excellent

Ryan, Airdrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and great hot tub!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Edwin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience from start to finish. Front desk was extremely accommodating and the facility is first class. Would highly recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Takahisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was immaculately clean and the room furnishings and decor were so lovely. I loved the pour over coffee set in each room. It's a dream for a pour over coffee folks. I usually travel with my own pour over equipment everywhere so this was a bonus. The Good Folks restaurant was to die for. We are from NYC and Good Folks delivered higher culinary experience than NYC's popular restaurants. When your child's 'butter pasta' tastes like a proper main dish quality, you know everything else on the menu is superb. We had fish as main dishes and they didn't disappoint. They were so beautifully presented with sophisticated flavors that truly elevated the dishes. We tried different dishes and we couldn't get enough! We also loved the fact that the restaurant's decor wasn't over the top too formal. Decor was warm and charming. We will travel again to Banff anytime just for Good Folks!
Stayed 1 night in Mar 2025

10/10 Excellent

Itzel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for family’s or couples
Stayed 4 nights in Apr 2025

10/10 Excellent

Daryna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Lisa

Liked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Vernon, Devon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and knowledgeable it’s well worth paying a little extra for a room with a mountain view!
Stayed 2 nights in Apr 2025

10/10 Excellent

Chantelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with mountain views. The outdoor hot tubs and area around the pool is very comfortable and inviting. The fireplace is the lobby is very inviting and relaxing and staff are kind and helpful.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sanjai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Miranda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a nice stay, the hotel is cozy and comfortable yet modern. The check in and service was great. I loved the coffee service they offered, such a nice touch! The beds and pillows were very comfortable. The bathroom and products were very nice too! Our favourite part was the roof top hot pools and fireplaces with the nice view! We really enjoyed spending time out there both nights of our stay.
Stayed 2 nights in Mar 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Carey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Mohammed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property in Banff. Clean, great view, and solid amenities. A must stay in Banff.
Stayed 3 nights in Apr 2025

8/10 Good

Nicholas

Stayed 1 night in Mar 2025

10/10 Excellent

Silvana

Liked: Cleanliness, property conditions & facilities
Great stay!
Stayed 5 nights in Mar 2025