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Royal Canadian Lodge

4.0 star property

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Photo gallery for Royal Canadian Lodge

Lobby
Indoor pool
Front of property - evening/night
Lobby
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Laundry

Explore the area

Map
459 Banff Ave, Banff, AB, T1L 1B4
  • Banff National Park Information Centre
    ‪8 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪8 min walk‬
  • Banff Centre for Arts and Creativity
    ‪15 min walk‬
  • Banff, AB (YBA)
    ‪5 min drive‬

Room options

View all photos for Premier King Fireplace

Premier King Fireplace | Premium bedding, in-room safe, desk, blackout drapes

Premier King Fireplace

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Junior Suite

Deluxe Junior Suite | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Junior Suite

  • 474 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room Two Queen

Standard Room Two Queen | Premium bedding, in-room safe, desk, blackout drapes

Standard Room Two Queen

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room One Queen

Standard Room One Queen | Premium bedding, in-room safe, desk, blackout drapes

Standard Room One Queen

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Two Queen Fireplace

Premier Two Queen Fireplace | Premium bedding, in-room safe, desk, blackout drapes

Premier Two Queen Fireplace

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Royal Canadian Lodge

Hotel in Uptown District
Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
Royal Canadian Lodge offers 99 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Cable television is provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A health club and complimentary bicycles are featured at the hotel. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Royal Canadian Lodge provides a health club, a hot tub, and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a business center and a meeting room. Event facilities measuring 2500 square feet (225 square meters) include conference space. This eco-certified hotel also offers a vending machine, multilingual staff, and ski storage. Parking is available onsite for a surcharge.

Royal Canadian Lodge is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Evergreen Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
The Evergreen Lounge - This lobby lounge serves lunch, dinner, and light fare.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (CAD 20.95 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 24 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Evergreen Lounge
  • The Evergreen Restaurant

Things to do

  • Free bicycle rentals
  • Health club
  • Indoor pool
  • Sauna
  • Ski storage
  • Snow sports gear
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,500 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • No plastic water bottles
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 24 to 30 per person
  • Secured self parking fee: CAD 20.95 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Parking height restrictions apply

Royal Canadian Lodge Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 601 out of 1003 reviews
Rating 8 - Good. 270 out of 1003 reviews
Rating 6 - Okay. 84 out of 1003 reviews
Rating 4 - Poor. 30 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Tiffany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We come to Banff yearly and decided to try a new hotel. We enjoyed the room and the bed was very comfy. We had paid for an upgrade and there was no table to eat at so that was disappointing. We also weren’t impressed by the $20/night parking… other hotels we have stayed in have included this. As we were treating our stay as a retreat and planned to stay in our room most of the time. we found the room service menu to be limited and the breakfast quite over priced… it was a nice clean hotel just not for us. We won’t be returning.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
The room's cleanliness and comfort were impressive, complemented by a warm fireplace. The staff provided outstanding service. The breakfast at the restaurant was exceptionally delicious.
Stayed 2 nights in Nov 2024

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was perfect for a weekend, 2-night stay in Banff! The property is located right in the heart of Banff and all shopping and dining downtown Banff is less than a 10 minute walk down the road. The hotel had all amenties needed for a trip. Great and friendly staff as well!
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard, Fort Saskatchewana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place for weekend stay
Stayed 2 nights in Nov 2024

10/10 Excellent

GORDON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2024

10/10 Excellent

BRIAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 1 night in Nov 2024

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful.
Stayed 1 night in Nov 2024

8/10 Good

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Warm, cozy rooms. Staff are friendly. However, underground parking is additional fees and bathrooms are quite outdated. Otherwise, great stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful
Stayed 2 nights in Nov 2024

10/10 Excellent

Helena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Royal Canadian Lodge. The facilities were clean and well maintained. The pool area was also great. The hotel was a short walk from the town centre
Stayed 3 nights in Nov 2024

6/10 Okay

Wenhao

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is clean and good to live. Only the bar close too early. Last call is 8:45 pm. And the food is a bit expensive with less quantity. If only for stay, it is a good place.
Stayed 1 night in Nov 2024

8/10 Good

Sukhbirpal

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice pool, hot tub, and sauna! Really enjoyed our stay. Very friendly and professional staff. Would come back again.
Stayed 1 night in Nov 2024

10/10 Excellent

Jesse

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place to stay with a short walk to the main part of town and lots of great amenities at the hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice stay in Banff
Clean, comfortable and spacious room—we had a junior suite. Nice amenities and loved the gas fireplace. The pool and hot tub area were nice, though not very large. In general the decor is showing its age, but is well maintained.
Stayed 3 nights in Nov 2024

6/10 Okay

Raad

Stayed 2 nights in Nov 2024

2/10 Terrible

Christie

Traveled with family
It was a terrible experience. We got transferred to a different hotel because they didn’t have room.Transferring us to a different hotel was not as simple as promised. I felt completely taken advantage of throughout the entire process. The Banff Inn had the reservation printed out and got me to fill in the details and sign it, confirming that it was the three-bed suite. The price was $179.00. I had already paid $241 when I had booked. When I asked about the discrepancy, the front desk clerk was extremely rude. When I brought up that I had an issue with paying a higher rate for a cheaper hotel he replied “well if you don’t want to stay at our cheap hotel, you can leave”. This was a very snarky comment to a reasonable concern. He said I would have to bring it up with Royal Canadian. I asked for a copy of the original bill he had me sign so that I could provide it to Royal Canadian, he refused. When I had originally booked at Royal Canadian, it was in large part so my kids could go swimming. When I brought that up I was told it was no problem and that we could go over to Royal Canadian to swim. Not ideal but we were willing to cooperate. What wasn’t mentioned was that this is a ridiculous proposition. We had to walk over in our clothes, boots, coats and purse. There was no change room or lockers at the pool. Just a tiny shower area and boot shelf. The room at Banff Inn was not great. Uncomfortable beds, no blackout curtains, view directly looking into the room across the hvac
Stayed 1 night in Nov 2024

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel was clean but a little small. The mineral pool was very good. The water was warm for kids. The hotel is located off the main downtown area which is nice and quiet. However, it is a 10 minutes walk to downtown. It would have been better if the hotel offer access to Roam transit.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

CAMERON

Liked: Cleanliness, property conditions & facilities
Quiet
Stayed 1 night in Nov 2024

8/10 Good

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
We met a server who went above and beyond for us and made some great suggestions! He was honest and very friendly! Thank you, David!!!! 5 stars for David! - Jamie and Trevor
Stayed 2 nights in Nov 2024

2/10 Terrible

Brady

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the worst experience I've had. Before I get into it, I would like to say Peter working the night desk was absolutely phenomenal. Amazing worker. Now, as for the hotel and the managers.. different story. The room floor was dirty, we found old toys left by a previous guest, the room clearly had not been cleaned. Our fridge was disgusting, smelled like mildew and mold. We brought it up to the front desk and they said they'll have someone come check it out. We left for the day, later returned to see a new fridge was put in our room, only to find someones old food still in there. That was unacceptable. We had a manager come to the room and look at it, and he initially said we could go to the bar and have some cocktails on the hotel as a means of cooling down. We accepted. Then we were handed two coupons for a house wine. Not at all what was promised. On our last day, we wanted to have a shower and get ready to leave. Only to discover we had no hot water in our room. The hotel, staff, and everything about the way they handled the situation was awful. I recommend finding any other hotel in banff. Worst experience of my life.
Stayed 3 nights in Nov 2024

6/10 Okay

Helen

Stayed 3 nights in Oct 2024