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Royal Canadian Lodge

4.0 star property

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Photo gallery for Royal Canadian Lodge

Lobby
Deluxe Junior Suite | Premium bedding, in-room safe, desk, blackout drapes
Indoor pool
Front of property - evening/night
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Air conditioning

Explore the area

Map
459 Banff Ave, Banff, AB, T1L 1B4
  • Banff Centre for Arts and Creativity
    ‪11 min walk‬
  • Tunnel Mountain
    ‪6 min drive‬
  • Upper Hot Springs
    ‪9 min drive‬

Room options

View all photos for Premier King Fireplace

Premier King Fireplace | Premium bedding, in-room safe, desk, blackout drapes

Premier King Fireplace

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Junior Suite

Deluxe Junior Suite | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Junior Suite

  • 474 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room Two Queen

Standard Room Two Queen | Premium bedding, in-room safe, desk, blackout drapes

Standard Room Two Queen

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room One Queen

Standard Room One Queen | Premium bedding, in-room safe, desk, blackout drapes

Standard Room One Queen

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Two Queen Fireplace

Premier Two Queen Fireplace | Premium bedding, in-room safe, desk, blackout drapes

Premier Two Queen Fireplace

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Royal Canadian Lodge

Hotel in Uptown District
Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
Royal Canadian Lodge offers 99 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Cable television is provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A health club and complimentary bicycles are featured at the hotel. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Royal Canadian Lodge provides a health club, a hot tub, and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a business center and a meeting room. Event facilities measuring 2500 square feet (225 square meters) include conference space. This eco-certified hotel also offers a vending machine, multilingual staff, and ski storage. Parking is available onsite for a surcharge.

Royal Canadian Lodge is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Evergreen Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
The Evergreen Lounge - This lobby lounge serves lunch, dinner, and light fare.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (CAD 20.95 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 24 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Evergreen Lounge
  • The Evergreen Restaurant

Things to do

  • Free bicycle rentals
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,500 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • No plastic water bottles
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 24 to 30 per person
  • Secured self parking fee: CAD 20.95 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Parking height restrictions apply

Royal Canadian Lodge Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 613 out of 1001 reviews
Rating 8 - Good. 265 out of 1001 reviews
Rating 6 - Okay. 80 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Winston, Montreal

Traveled with family
Liked: Cleanliness, staff & service
The water in the sauna was lukewarm which was extremely disappointing.
Stayed 5 nights in Feb 2025

10/10 Excellent

Andy

Stayed 3 nights in Feb 2025

6/10 Okay

George J

Liked: Cleanliness, staff & service
Breakfast only offered buffet service, no al a cart.
Stayed 6 nights in Feb 2025

10/10 Excellent

Derrick

Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
All of the above
Stayed 1 night in Jan 2025

8/10 Good

Shelley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were uncomfortable which was unfortunate. Pool was cold. Hot tub was very hot and chlorine burned our eyes so couldn't stay in it too long. Lounge very small. Rooms were very clean and nicely set up. Gas fireplace nice touch.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed three nights in the Royal Canadian Lodge with our young family while on a ski vacation at Sunshine. The staff at the lodge was fantastic and very attentive to our needs. The pool was small and didn't have a waterslide but our children enjoyed it after a hard day of skiing nonetheless. We booked a superior two queen bed and fireplace room on the main floor at the front of the property that had been freshly renovated with new paint, flooring, lighting and millwork. The room was very nicely decorated and the bathroom/shower was as nice as in any hotel I have ever stayed. For the value, you won't find a better property. We will seek this property out again in the future.
Stayed 3 nights in Feb 2025

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, my stay was pretty good. The dining options were solid but nothing special. Everyone I interacted with was nice. When I needed bandaids, they provided them for me. However, my first night there, I thought I heard something rustling through my (closed) food. Brushed it off. But my last night there, I got back to my hotel and noticed two snack bags empty in the floor with holes chewed in them. When I brought this to their attention, they said they’d check the lock to make sure no one was in the room. I argued that it wasn’t a “someone” so they finally agreed to look for signs of an animal. The maintenance guy who “checked” said there were no holes in the walls and asked if I was sure food was in the bags. 30 minutes later, I spotted the rodent scurry across my room. They gave me a new room and only comped my breakfast the next morning. I wouldn’t have even mentioned this has the front desk person and maintenance guys were so dismissive of my concern. I’m not an idiot but I was treated like one.

10/10 Excellent

Sirpa

Liked: Cleanliness, staff & service, property conditions & facilities
They were flexible about early arrival.
Stayed 1 night in Feb 2025

10/10 Excellent

Rick, Wilmington

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Friendly staff. Hotel is a little old but clean. Comfortable.
Stayed 2 nights in Feb 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Jennifer, Calgary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parts of the property were older, but it was cozy and clean. The bathroom in the room was really large. I liked the separation of the sink and the toilet/shower. Only off part to layout was having the closet in the bathroom. But it was quite comfortable in the room.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mr Simon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall very happy with the property and staff. Hotel is looking a bit dated but very clean and in good repair. Staff was exceptional, in particular, Alina at the front desk. Other staff were also excellent, dining room waiter, office staff always smiling and waving. Housekeeping did a wonderful job in our room. Please thank all the staff for us. they make the stay worthwhile.
Stayed 1 night in Feb 2025

10/10 Excellent

Ralph, Narragansett

Liked: Cleanliness, staff & service, property conditions & facilities
Neil the Concierge was a great help in coordinating our stay and recommendations for activities in Banff.
Stayed 3 nights in Feb 2025

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
the room was quite small in size
Stayed 3 nights in Feb 2025

10/10 Excellent

Zachary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gud
Stayed 2 nights in Feb 2025

8/10 Good

Kari

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and nice. Loved the hot tub area. So peaceful
Stayed 2 nights in Feb 2025

8/10 Good

Tetyana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, room was beautiful and comfy!
Stayed 1 night in Feb 2025

8/10 Good

Myles

Stayed 3 nights in Feb 2025

6/10 Okay

Kevin

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

JoAnne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every time we go to Banff we stay at the Royal Canadian Lodge. The junior suite is perfect! Staff is so nice 😊 love this place
Stayed 9 nights in Feb 2025

10/10 Excellent

caroline, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Royal Canadian Lodge is an excellent place to stay it is clean and roomy and for the price one of the best places to stay
Stayed 2 nights in Feb 2025

10/10 Excellent

susan

Traveled with family
Liked: Cleanliness, amenities
Beauty room with fireplace! Huge bathroom too
Stayed 1 night in Feb 2025

10/10 Excellent

chayanna steenhart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms lots of space. Friendly staff
Stayed 2 nights in Feb 2025