The Elk & Avenue Hotel

3.0 star property

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Photo gallery for The Elk & Avenue Hotel

Front of property - evening/night
Lobby sitting area
Standard Loft | Down comforters, desk, laptop workspace, blackout drapes
Lobby
Breakfast area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Air conditioning
$135
includes taxes & fees
Dec 3 - Dec 4

Explore the area

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333 Banff Ave, Banff, AB, T1L1B1
  • Place, Banff National Park Information Centre
    ‪1 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪2 min walk‬
  • Place, Banff Centre for Arts and Creativity
    ‪9 min walk‬

Room options

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(139 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(128 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Two Queen Room

  • Sleeps 4

Standard King Room

  • Sleeps 2

Loft Room

  • Sleeps 2

Deluxe Two Queen Room

  • Sleeps 4

Deluxe King Room

  • Sleeps 2

Junior Suite

  • Sleeps 4

Standard Room

  • Sleeps 4

Standard Room, 1 King Bed (Pet Friendly)

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds Pet Friendly

8.8 out of 10
Excellent
(34 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Loft

8.8 out of 10
Excellent
(70 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Deluxe Room

  • Sleeps 4

Similar properties

About this property

The Elk & Avenue Hotel

3-star hotel in Downtown District
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a hot tub, and self parking. Housekeeping is available on request.
The Elk & Avenue Hotel offers 162 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 37-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a hot tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Elk & Avenue Hotel features a hot tub and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hot springs hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Elk & Avenue Hotel is a smoke-free property.

Farm & Fire - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Good Earth - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (CAD 10 per night)
  • Ski shuttle nearby
  • Covered self parking on site (CAD 10 per day)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Farm & Fire
  • Good Earth

Things to do

  • Hot tub
  • Sauna
  • Shopping
  • Ski storage
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 11:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 24 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per accommodation, per night
  • Service fee: CAD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 10 per day
  • Nearby parking fee: CAD 10 per night
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Banff International
Elk Avenue Hotel Banff
Hotel Banff International
Elk Avenue Hotel
Elk Avenue Banff
The Elk Avenue Hotel
The Elk Avenue Hotel
The Elk & Avenue Hotel Hotel
The Elk & Avenue Hotel Banff
The Elk & Avenue Hotel Hotel Banff

The Elk & Avenue Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1159 out of 1808 reviews
Rating 8 - Good. 408 out of 1808 reviews
Rating 6 - Okay. 168 out of 1808 reviews
Rating 4 - Poor. 46 out of 1808 reviews
Rating 2 - Terrible. 27 out of 1808 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ERWEL

Great location
Stayed 1 night in Aug 2025

8/10 Good

Margaret Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Danica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Kelsey

Traveled with family
Liked: Cleanliness, staff & service
Convenient location, lobby and common areas are really nice, rooms are a bit dated but still comfortable and clean!
Stayed 1 night in Aug 2025

10/10 Excellent

Abegail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was over priced for what you get. Not enough bedding but staff was great delivering more bedding.
Stayed 1 night in Aug 2025

10/10 Excellent

Farida H

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Abhay

Stayed 2 nights in Aug 2025

10/10 Excellent

huaqing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

BAO

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best sleeping night in our Alberta 5 day trip in this hotel
Stayed 1 night in Aug 2025

8/10 Good

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities
Had to wait long to check in because room wasn’t ready. No hair dryer in room. Liked the room and location.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
review
Stayed 2 nights in Aug 2025

6/10 Okay

Sam

Traveled with family
Liked: Cleanliness, property conditions & facilities
Was a great option to stay, the coffee shop attached is phenomenal, for booking a stay for 5 people and only having 2 towels, 2 tea bags and 2 coffee pods was a bit strange.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for 2 nights this past spring. The location of the hotel is excellent. You are right on the edge of downtown Banff. The staff upgraded my 2 double room to a loft and the extra room was much appreciated. Lots of dining options around the hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, the staff was very accommodating to a late checkout and we got free parking!
Stayed 1 night in Aug 2025

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

8/10 Good

Jane

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were loud, but otherwise fine.
Stayed 1 night in Aug 2025

10/10 Excellent

Renz

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in banff, i was greeted politely in the lobby. The place is quiet, the room is excellent with netflix and youtube app.
Stayed 1 night in Aug 2025

10/10 Excellent

Jagraj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Huda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this hotel. The location is unbeatable—close to fantastic dining options, with the gondola and city shuttle buses stopping right at the front door. The onsite parking was very convenient, especially after long days out exploring. Inside, the décor is modern and contemporary, creating a stylish yet comfortable atmosphere. I stayed in a loft room which was spacious, well-designed, and extremely comfortable. Overall, a perfect combination of location, style, and convenience. I would absolutely stay here again and highly recommend it to others.
Stayed 3 nights in Aug 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at the hotel , as the staff was super friendly and hotel was clean and the atmosphere was superb . I really enjoyed walking to the stores as the location of the hotel is great and all restaurants nearby .
Stayed 2 nights in Jul 2025

10/10 Excellent

Mikiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay at Banff

The Farm & Fire restaurant on the first floor was excellent. The service at Front Desk was also very good. We called to see if we could check in early as we got there earlier and they did allow us to do that. Thank you!
Stayed 2 nights in Aug 2025

10/10 Excellent

Gurpreet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in central downtown

Very good hotel in downtown. Everything walkable. Great cafe with tons of options
Stayed 2 nights in Aug 2025

10/10 Excellent

Ludovick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relax and cozy hotel with a variety of options to dine to nearby
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
The ac is a mini split for a big room and it is not enough, also if you bring a big van like a suburban or expedition doesn't fit the parking
Stayed 3 nights in Aug 2025