See all properties

The Elk & Avenue Hotel

3.0 star property

Choose dates to view prices

Photo gallery for The Elk & Avenue Hotel

Front of property - evening/night
Lobby
Standard Loft | Down comforters, desk, laptop workspace, blackout drapes
Lobby sitting area
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Air conditioning

Explore the area

Map
333 Banff Ave, Banff, AB, T1L1B1
  • Banff Lake Louise Tourism Bureau
    ‪1 min walk‬
  • Banff Centre for Arts and Creativity
    ‪14 min walk‬
  • Tunnel Mountain
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds Pet Friendly

Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds Pet Friendly

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Loft

Standard Loft | Down comforters, desk, laptop workspace, blackout drapes

Standard Loft

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Pet Friendly)

Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Children's play area - outdoor

Banff Caribou Lodge and Spa

  • Hot Tub
  • Spa
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, (2629)
The price is $194
per night
$216 total
includes taxes & fees
May 13 - May 14
Banff Caribou Lodge and Spa

About this property

The Elk & Avenue Hotel

3-star hotel in Downtown District
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a hot tub, and self parking. Housekeeping is available on request.
The Elk & Avenue Hotel offers 162 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 37-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a hot tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Elk & Avenue Hotel features a hot tub and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hot springs hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Elk & Avenue Hotel is a smoke-free property.

Farm & Fire - Onsite restaurant.
Good Earth - Onsite coffee shop. Open daily.

Languages

English, French, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Covered self parking on site (CAD 10 per day)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Farm & Fire
  • Good Earth

Things to do

  • Hot tub
  • Sauna
  • Shopping
  • Ski storage
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 24 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per accommodation, per night
  • Service fee: CAD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 10 per day
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Banff International
Elk Avenue Hotel Banff
Hotel Banff International
Elk Avenue Hotel
Elk Avenue Banff
The Elk Avenue Hotel
The Elk Avenue Hotel
The Elk & Avenue Hotel Hotel
The Elk & Avenue Hotel Banff
The Elk & Avenue Hotel Hotel Banff

The Elk & Avenue Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1015 out of 1618 reviews
Rating 8 - Good. 376 out of 1618 reviews
Rating 6 - Okay. 154 out of 1618 reviews
Rating 4 - Poor. 43 out of 1618 reviews
Rating 2 - Terrible. 30 out of 1618 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Marcie

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort

Worst hotel stay ever

Upon check in my room was 26 degrees. I called the front desk immediately, told them the temperature and was told to open a window for 5-10 minutes. I ended up leaving my window open for a day and a half and was able to get it to 22 degrees.
Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful and accomadating.
Stayed 4 nights in Jan 2025

6/10 Okay

Candice, Calgary

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Hayley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay, great location right off main street
Stayed 2 nights in Jan 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! definitely recommend
Stayed 2 nights in Jan 2025

10/10 Excellent

Brian

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome trip for skijorring!!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Kirsten

Traveled with family
Liked: Amenities
Great!
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were helpful and accommodating. Great stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Adam

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and solid accommodations if staying in Banff!
Stayed 4 nights in Dec 2024

10/10 Excellent

Mudi

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Cori

Stayed 1 night in Jan 2025

10/10 Excellent

Sawyer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Brenna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I liked our stay there but there was issues with the heating in our room and they were able to change our room. Though the water was not terribly hot in the shower.
Stayed 2 nights in Jan 2025

10/10 Excellent

Patrick

Stayed 1 night in Jan 2025

10/10 Excellent

Luke

Stayed 1 night in Jan 2025

8/10 Good

Jeylen

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a family of four with two teenagers, we had a great two week stay at the Elk and Avenue. Staff were helpful. Parking in Banff can be a nightmare. Our vehicle was over the 6' 1" allowance for the hotel car park but we were offered alternative parking at the back of the hotel at a great rate. Easy walking distance to shops, restaurants etc. Great looking hotel with areas to sit and just chill if needed. Room service was good, no matter what time you left the room. Nice hot tub and sauna. Only downside was the work being done in the lobby rest rooms and interruptions to water. This shouldn't affect people staying in the future though. Highly recommend staying here. Thanks Elk and Avenue.
Stayed 14 nights in Jan 2025

2/10 Terrible

Manav

Disliked: Staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Destini

Traveled with partner
Great location. Room was clean, beds were comfortable
Stayed 2 nights in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room on 2nd floor, plenty of storage, Good sized shower, quality amenities. Excellent location in townsite Underground parking onsite Welcoming staff Attractive lobby and lounging areas Good restaurant onsite We would stay here again and also recommend it to friends
Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities
Spacious room on 2nd floor, plenty of storage, Good sized shower, quality amenities. Excellent location in townsite Underground parking onsite Welcoming staff Attractive lobby and lounging areas Good restaurant onsite We would stay here again and also recommend it to friends
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Loved that there was a restaurant and a coffee shop in the building. Check in and check out were easy peasy. Very close to downtown (basically in downtown) and very walkable. Overall, very good stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dadhiram

Liked: Staff & service, property conditions & facilities
We had fabulous experiences
Stayed 1 night in Jan 2025

10/10 Excellent

Edward

Stayed 1 night in Jan 2025