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The Elk & Avenue Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Elk & Avenue Hotel

Front of property - evening/night
Lobby
Lobby sitting area
Down comforters, desk, laptop workspace, blackout drapes
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot Tub
    Hot Tub
  • Bar
    Bar
  • Parking available
    Parking available
  • Pet friendly
    Pet friendly
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
333 Banff Ave, Banff, AB, T1L1B1
  • Banff National Park Information Centre
    1 min walk
  • Banff Lake Louise Tourism Bureau
    1 min walk
  • Banff Legacy Trail
    3 min walk
  • Banff, AB (YBA)
    7 min drive

Room options

View all photos for Standard Room, 2 Queen Beds Pet Friendly

Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds Pet Friendly

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Loft

Standard Loft | Down comforters, desk, laptop workspace, blackout drapes

Standard Loft

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Pet Friendly)

Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

The Elk & Avenue Hotel

3-star hotel in Downtown District
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a spa tub, and self parking. Housekeeping is available on request.
The Elk & Avenue Hotel offers 162 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 37-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a spa tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Elk & Avenue Hotel features a spa tub and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hot springs hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Elk & Avenue Hotel is a smoke-free property.

Farm & Fire - Onsite restaurant.
Good Earth - Onsite coffee shop. Open daily.

Languages

English, French, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Covered self parking on site (CAD 5 per day)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Farm & Fire
  • Good Earth

Things to do

  • Sauna
  • Shopping
  • Ski storage
  • Spa tub
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 7 2024 to November 30 2024 (dates subject to change):
  • Spa tub
The property will be renovating from July 29 2024 to November 30 2024 (completion date subject to change). The following areas are affected:
  • Sauna
  • Spa tub
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 24 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per accommodation, per night
  • Service fee: CAD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 5 per day
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Banff International
Elk Avenue Hotel Banff
Hotel Banff International
Elk Avenue Hotel
Elk Avenue Banff
The Elk Avenue Hotel
The Elk Avenue Hotel
The Elk & Avenue Hotel Hotel
The Elk & Avenue Hotel Banff
The Elk & Avenue Hotel Hotel Banff

The Elk & Avenue Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 917 out of 1483 reviews" "
Rating 8 - Good. 343 out of 1483 reviews" "
Rating 6 - Okay. 154 out of 1483 reviews" "
Rating 4 - Poor. 43 out of 1483 reviews" "
Rating 2 - Terrible. 26 out of 1483 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
it's a nice stay.we were satisfied with the service, the hotel is big, rooms are nice, underground parking is safe.
Stayed 2 nights in Aug 2024

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel restaurant was the best in town for us: Farm & Fire.
Stayed 2 nights in Aug 2024

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very kind.
Stayed 1 night in Aug 2024

10/10 Excellent

Kelsey

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and great location! We will Forsure stay again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Valerie-Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfectly nestled in the heart of Banff. Indoor parking included. The Farm and Fire restaurant in the hotel is delicious for dinner as well as breakfast. Room was beautiful with gogeous views of the mountains. Grocery and pharmacy across the street and walking distance to pretty much everything around. Amazing experience even though hot tub was closed for construction. Staff was curteous and very helpful.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Keila

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 2 nights in Aug 2024

10/10 Excellent

Thang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staffs, hotel is very nice and clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Li

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice location
Stayed 2 nights in Aug 2024

6/10 Okay

RYAN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
At night, the noise from the air conditioning unit or the mechanical room was very loud. It was noticeable, and I found earplugs provided in the room, which suggests that the noise might be a known issue
Stayed 2 nights in Aug 2024

6/10 Okay

John Ford

Liked: Cleanliness
Banff 2- nights
We feel king room was assigned because of using third party. Other king rooms on end were much larger. Room was small and a poor layout with a column in space and medium size tv too long for wall it was on. Bathroom was clean and decent size and newer tile.
Small room, tv too big and column in space with cheap prefab armoire.
Other side room was well arranged and updated but tight walking around bed.
Stayed 2 nights in Aug 2024

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to go everywhere. But you can heard every door closing very strong at 6:30 am very noisy
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and nice service
Staff are very nice and helpful. Location is super convenient. It is just across street from the public transportation to the Gondola that you can use your Gondola booking ticket to ride free there. And there are some other routes as well. Many shopping and restaurants around the hotel. Its parking facility is the best for customers. Will stay again when visit back.
Stayed 1 night in Jul 2024

6/10 Okay

Ruchi

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great location. Great staff But it's undergoing renovation so lot of noise from early morning.
Stayed 1 night in Aug 2024

10/10 Excellent

Harsimran

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms, walking distance to all local activities and transportation
Stayed 1 night in Jul 2024

8/10 Good

Bruce, La Fontaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean.
Stayed 1 night in Jul 2024

8/10 Good

Mohammad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay in general. The only things missing are a breakfast and swimming pool and that is why I gave a 4 instead of a 5.
Stayed 2 nights in Jul 2024

8/10 Good

Aditi

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing!
Stayed 1 night in Jul 2024

10/10 Excellent

Tapan Atulbhai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2024

6/10 Okay

Erica

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I really wanted to love my stay at the Elk Avenue and for the most part, it was wonderful with the exception of our room. Parking was easy, the staff was very helpful throughout check in and even printed our park pass out for us and delivered it to our room. The issue we had was with the air conditioner in our room. It was broken upon arrival, we were not notified as it seems they had found a fix. The solution to this was apparently to put a portable AC in our room which vented out the window. The issue is that in order to vent out the window, the window had to be open the entire time. The open portion was covered with clear plastic and foil taped in place. Our room did back up to some kind of machinery and a wall but I was still pretty hesitant to both stay and leave my belongings in the room. The hotel was booked throughout our stay so changing wasn’t an option.
Stayed 4 nights in Jul 2024

10/10 Excellent

Yi

Stayed 2 nights in Jul 2024

10/10 Excellent

Tianna

Liked: Cleanliness
Stayed 3 nights in May 2024

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
highly recommend
excellent hotel and exceptional staff! great location, great bed and linens !!
Stayed 4 nights in Jul 2024

10/10 Excellent

SARA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and service
Everything about this hotel was perfect. Beautiful rooms, comfortable beds, helpful front desk and nice easy parking.
Stayed 4 nights in Jul 2024