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The Elk & Avenue Hotel

3.0 star property

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Photo gallery for The Elk & Avenue Hotel

Front of property - evening/night
Lobby
Lobby sitting area
Lobby
Standard Loft | Down comforters, desk, laptop workspace, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Laundry

Explore the area

Map
333 Banff Ave, Banff, AB, T1L1B1
  • Banff Lake Louise Tourism Bureau
    ‪1 min walk‬
  • Banff Centre for Arts and Creativity
    ‪14 min walk‬
  • Tunnel Mountain
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds Pet Friendly

Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds Pet Friendly

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Loft

Standard Loft | Down comforters, desk, laptop workspace, blackout drapes

Standard Loft

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Pet Friendly)

Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

The Elk & Avenue Hotel

3-star hotel in Downtown District
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a hot tub, and self parking. Housekeeping is available on request.
The Elk & Avenue Hotel offers 162 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 37-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a hot tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Elk & Avenue Hotel features a hot tub and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hot springs hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Elk & Avenue Hotel is a smoke-free property.

Farm & Fire - Onsite restaurant.
Good Earth - Onsite coffee shop. Open daily.

Languages

English, French, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Covered self parking on site (CAD 10 per day)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Farm & Fire
  • Good Earth

Things to do

  • Hot tub
  • Sauna
  • Shopping
  • Ski storage
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 24 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per accommodation, per night
  • Service fee: CAD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 10 per day
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Banff International
Elk Avenue Hotel Banff
Hotel Banff International
Elk Avenue Hotel
Elk Avenue Banff
The Elk Avenue Hotel
The Elk Avenue Hotel
The Elk & Avenue Hotel Hotel
The Elk & Avenue Hotel Banff
The Elk & Avenue Hotel Hotel Banff

The Elk & Avenue Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 988 out of 1571 reviews
Rating 8 - Good. 360 out of 1571 reviews
Rating 6 - Okay. 151 out of 1571 reviews
Rating 4 - Poor. 43 out of 1571 reviews
Rating 2 - Terrible. 29 out of 1571 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Jad

Stayed 2 nights in Dec 2024

10/10 Excellent

Ryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mathieu's the best
Mathieu checked us in for our 8 night stay and he was fantastic. Knowledgeable, professional, courteous. You can tell he's just a great guy. One afternoon, he even greeted me with "Aloha" remembering that I was visiting from Hawaii. He just goes beyond the call and I wanted to recognize him for that. He was much appreciated.
Stayed 8 nights in Dec 2024

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

2/10 Terrible

Joven

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Paulo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall great location and stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Trevor

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel a few times and the property continues to exceed our needs
Stayed 2 nights in Nov 2024

8/10 Good

Davendra

Liked: Cleanliness, staff & service, property conditions & facilities
Could have a better pull out, like a thicker mattress and extra blankets for it
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and convenient easy heated parking garage. Loved the coffee shop and restaurant in the hotel too. Great value, would definitely stay here again!!
Stayed 5 nights in Dec 2024

4/10 Poor

sean

Stayed 4 nights in Dec 2024

8/10 Good

Riccardo

Traveled with family
Liked: Cleanliness, staff & service, room comfort
NYE 2024
New Years Eve in Banff is magical, but the hotel needs to make sure that the residents are taken care of e.g The Hot Tub was not warm, The heating in the room could not be adjusted, and the room looked a little unkempt.
Stayed 2 nights in Dec 2024

8/10 Good

Sadia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good, but could use some refining
It was a nice room with good amenities, but the conditioner in the shower was empty. The beds were not comfortable. There were a lot of sounds from pipes in the roof that went on for 5 hours for 2 nights of our 5-night stay, which disturbed our sleep. The Wi-Fi was good, and the sofa bed was a nice touch. Thankfully, the jacuzzi and sauna were open. The jacuzzi was a bit lukewarm, and one day, several young men and women were fraternizing and drinking in it, which isn't the biggest issue, but I often saw kids come in, so it was inappropriate for a public bath.
Stayed 4 nights in Dec 2024

10/10 Excellent

Anna Lissa, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly satisfied

10/10 Excellent

Samuel R

Stayed 4 nights in Dec 2024

6/10 Okay

Harjit

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Kurt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, very nice property, the living room area was old, but a very comfortable bed. Great location in the middle of Banff. A lot of restaurants nearby and my favorite was Fire and Farm inside the hotel. Cleaning service was excellent so was the underground parking. However, if they can just fix the data of furniture and decor, it will be a five star hotel.
Stayed 6 nights in Dec 2024

8/10 Good

Abby

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is in a FANTASTIC location! Such an easy walk to downtown and all Banff has to offer. The only thing was we weren’t told the hot tub was closed upon check in or that they had hot springs vouchers available but overall it was a great stay!
Stayed 2 nights in Dec 2024

8/10 Good

Lavanya

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Shyla

Stayed 2 nights in Dec 2024

2/10 Terrible

Tomas

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was dated, bathroom was dingy. Could not regulate temperature in room, so was very hot. Would not recommend, would not stay again
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff was very helpful. Nice. Clean room. Excellent location.
Stayed 5 nights in Dec 2024

8/10 Good

gracelyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
nice place
Stayed 1 night in Dec 2024

10/10 Excellent

Feriza

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Dharenz Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay!
Stayed 3 nights in Dec 2024

8/10 Good

Douglas, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great overall stay. The only major disappointment was that the hottub was under construction - I could not find any notification that was sent before our stay saying it was not available. Not great. Otherwise, great staff and good property.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is close to downtown Banff.
Stayed 3 nights in Dec 2024