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The Fox Hotel and Suites

3.5 star property

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Photo gallery for The Fox Hotel and Suites

Indoor spa tub
Interior entrance
Hotel Room - 2 Doubles | Premium bedding, in-room safe, blackout drapes, iron/ironing board
Interior entrance
Front of property - evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

Map
461 Banff Ave, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪10 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪10 min walk‬
  • Banff Centre for Arts and Creativity
    ‪12 min walk‬

Room options

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms | Living room | 32-inch LCD TV with cable channels, TV

Superior Suite, 2 Bedrooms

  • 750 sq ft
  • Sleeps 6
  • 4 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Queen Bed

View all photos for Superior Suite, 1 Bedroom (1 King)

Superior Suite, 1 Bedroom (1 King) | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Suite, 1 Bedroom (1 King)

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Loft, 1 Bedroom

Premium Loft, 1 Bedroom | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Premium Loft, 1 Bedroom

  • 470 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Premium Loft (Suite)

Premium Loft (Suite) | View from room

Premium Loft (Suite)

  • 470 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Hotel Room - 2 Doubles

Hotel Room - 2 Doubles | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Hotel Room - 2 Doubles

  • 230 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony, View

Superior Room, 1 King Bed, Balcony | Private kitchenette | Coffee/tea maker, electric kettle

Superior Room, 1 King Bed, Balcony, View

  • 500 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior 1 Bedroom Suite - 2 Double

Superior 1 Bedroom Suite - 2 Double | Private kitchenette | Coffee/tea maker, electric kettle

Superior 1 Bedroom Suite - 2 Double

  • 500 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Room

  • 230 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Fox Hotel and Suites

3.5-star hotel in Uptown District
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a sauna, a hot tub, and a business center.
The Fox Hotel and Suites offers 116 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a hot tub, The Fox Hotel and Suites features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and a meeting room. This hot springs hotel also offers a vending machine, ski storage, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Fox Hotel and Suites is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Fox Hotel and Suites has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 20 for adults and CAD 14 to 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 14 to 20 for adults, and CAD 14 to 20 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Fox Banff
Fox Hotel
Fox Hotel Banff
Hotel Fox
Fox Hotel And Suites
Fox Hotel Suites Banff
The Fox Hotel Suites
The Fox Hotel Suites
The Fox Hotel and Suites Hotel
The Fox Hotel and Suites Banff
The Fox Hotel and Suites Hotel Banff

The Fox Hotel and Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1278 out of 2298 reviews
Rating 8 - Good. 576 out of 2298 reviews
Rating 6 - Okay. 273 out of 2298 reviews
Rating 4 - Poor. 110 out of 2298 reviews
Rating 2 - Terrible. 61 out of 2298 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Stephen

Stayed 2 nights in Feb 2025

6/10 Okay

Joshua

Traveled with group
Disliked: Cleanliness, property conditions & facilities
The room was not clean when we checked in. Chips and random debris on the surfaces around the room. Had a flood in the room and the front desk gave me a plunger and never checked back in. Not great.
Stayed 3 nights in Feb 2025

2/10 Terrible

Kevin

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was a hot pool in a grotto setting. It was very unique.
Stayed 4 nights in Feb 2025

10/10 Excellent

Doug

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff. Enjoyed the restaurant on the ground floor. Underground parking, pet friendly, great hot tub and dry sauna made for a wonderful holiday.
Stayed 5 nights in Feb 2025

8/10 Good

Kayle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Amber

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Bradley

Stayed 1 night in Feb 2025

10/10 Excellent

Mike

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great But my friend Kyle was snoring like a demented chainsaw from hell. A testament to the Grotto, someone in your group is gonna get the best sleep of their life. The others, likely not.
Stayed 1 night in Feb 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Nicole

Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Britt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Kelsey

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very rundown. Very stained furniture. Didnt even want to sit on it. Wallpaper peeling off the walls. Room service didn't come. We had to go ask for more toilet paper because when we arrived there was about 1/4 off a roll. The draw to stay here was the cavern type hot tub, but it was closed for maintenace when we arrived. Nobody notified us prior or we would have not stayed here at all. Amenties are very outdated and not very clean or well maintained. For the price they charged, I would not return.
Stayed 2 nights in Feb 2025

10/10 Excellent

Alison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fox was has an amazing hot tub area and the parking is easily accessible. Blake at the front desk was truly incredible I would say one of the best customer services I have experienced in all my stays! - I will certainly be back!
Stayed 1 night in Feb 2025

10/10 Excellent

Caislin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel and the hot pool was amazing. There are no robes in the room however, and you must walk outside to get to the hot pools, so make sure to bring something to throw on and slippers/slide/sandles for walking back and forth. We did not realice this and were running in bathingsuits and cowboy boots and uggs as it was the only shoes we packed for our one night stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Craig

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Front desk staff were extremely helpful.
Stayed 2 nights in Feb 2025

8/10 Good

Alyssa

Stayed 1 night in Feb 2025

4/10 Poor

Misheel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located and clean property. Loved the hot pools.
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Shalagh

Traveled with partner
Liked: Cleanliness, staff & service, amenities
body wash soap dispenser in shower never worked and staff was notified they sent someone to fix it but they never fixed it
Stayed 2 nights in Feb 2025

8/10 Good

Tina

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff at check-in, liked the suite with its private entrance. it was private and quiet, appreciated the kitchenette in the room. The large hot tub jacuzzi pool with the cave theme at this hotel is nice, creates a unique atmosphere. Ample parking between the underground parking and local streets in the area. Appreciated that the hotel gave out free public transit passes for the days we were there. Could hop on a bus for downtown and not worry about having to find or pay for parking. The only slight negative is that like many hotels who usher through thousands of people, some slight TLC is needed as some items are starting to show wear and tear. Showers in hot tub change rooms need some upgrading (new tile) and in our room the walls had a few nicks, wall paper was separating away from wall, a floor tile in our bathroom was chipped and broken and should be replaced as it could potentially cut someones barefeet. Nothing major, but for the price for a night, these small cosmetic things should be fixed and upgraded over time. However, overall, liked the hotel and would stay again.
Stayed 3 nights in Feb 2025