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The Fox Hotel and Suites

3.5 star property

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Photo gallery for The Fox Hotel and Suites

Front of property - evening/night
Property preview
Interior entrance
Breakfast, lunch and dinner served
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
$120
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
461 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park Information Centre
    ‪10 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪12 min walk‬
  • Place, Banff Centre for Arts and Creativity
    ‪12 min walk‬

Room options

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room

8.6 out of 10
Excellent
(106 reviews)
  • 230 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 Bedroom (1 King)

Superior Suite, 1 Bedroom (1 King) | 1 bedroom, premium bedding, in-room safe, blackout drapes

Superior Suite, 1 Bedroom (1 King)

9.0 out of 10
Wonderful
(67 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms | Living room | 32-inch LCD TV with cable channels, TV

Superior Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(11 reviews)
  • 750 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Queen Bed

View all photos for Premium Loft (Suite)

Premium Loft (Suite) | 1 bedroom, premium bedding, in-room safe, blackout drapes

Premium Loft (Suite)

9.0 out of 10
Wonderful
(28 reviews)
  • 470 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Loft, 1 Bedroom

Premium Loft, 1 Bedroom | 1 bedroom, premium bedding, in-room safe, blackout drapes

Premium Loft, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 470 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | 1 bedroom, premium bedding, in-room safe, blackout drapes

Superior Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(26 reviews)
  • 500 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Hotel Room - 2 Doubles

Hotel Room - 2 Doubles | 1 bedroom, premium bedding, in-room safe, blackout drapes

Hotel Room - 2 Doubles

8.0 out of 10
Very good
(72 reviews)
  • 230 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior 1 Bedroom Suite - 2 Double

Superior 1 Bedroom Suite - 2 Double | 1 bedroom, premium bedding, in-room safe, blackout drapes

Superior 1 Bedroom Suite - 2 Double

8.2 out of 10
Very good
(59 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

The Fox Hotel and Suites

3.5-star hotel in Uptown District
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a sauna, a hot tub, and a business center.
The Fox Hotel and Suites offers 116 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a hot tub, The Fox Hotel and Suites features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and a meeting room. This hot springs hotel also offers a vending machine, ski storage, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Fox Hotel and Suites is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Fox Hotel and Suites has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 20 for adults and CAD 14 to 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 14 to 20 for adults, and CAD 14 to 20 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Fox Banff
Fox Hotel
Fox Hotel Banff
Hotel Fox
Fox Hotel And Suites
Fox Hotel Suites Banff
The Fox Hotel Suites
The Fox Hotel Suites
The Fox Hotel and Suites Hotel
The Fox Hotel and Suites Banff
The Fox Hotel and Suites Hotel Banff

The Fox Hotel and Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1398 out of 2478 reviews
Rating 8 - Good. 602 out of 2478 reviews
Rating 6 - Okay. 293 out of 2478 reviews
Rating 4 - Poor. 108 out of 2478 reviews
Rating 2 - Terrible. 77 out of 2478 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Leigh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this! Just small rooms.
Stayed 1 night in Jul 2025

8/10 Good

Karlena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy and friendly

Great staff. Pool was unique. Would have liked a bit more space in the rooms and a mini fridge. Good location just outside downtown, walking distance or short bus ride.
Stayed 1 night in Jul 2025

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Public transportation right outside property. The room was clean and the hot tub was amazing.
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people and very friendly.
Stayed 2 nights in Jul 2025

8/10 Good

nadine

Traveled with family
Liked: Staff & service, amenities
The rooms need a bit of maintenance but otherwise fine and good size for families
Stayed 2 nights in Jul 2025

10/10 Excellent

Natalie

Stayed 4 nights in Jun 2025

10/10 Excellent

Shonda

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this property. Met every need we had for our time in Banff.
Stayed 4 nights in Jul 2025

8/10 Good

Sharif

Stayed 1 night in Jul 2025

10/10 Excellent

Richard, Winnipeg

Traveled with family
Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Banff! The Grotto is a must see.
Stayed 1 night in May 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a 2 bedrooms family suite Room was clean and spacious. It was impressive. If there is a full kitchen, would be amazing!
Stayed 3 nights in Jul 2025

8/10 Good

Cherryl

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Close to the shopping and dining area and the staff were all good and helpful. Hot tub was good though. The thing that I don't like - when I took the shower during our first day of stay in the hotel, the tub drain was clogged and the water took forever to drain. They fixed it on the following day.
Stayed 2 nights in Jul 2025

10/10 Excellent

Linh

Stayed 3 nights in Jul 2025

2/10 Terrible

Pierre

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Read this before booking

The check process was super fast meaning they just wanted your money. Took about 45 seconds. They didn’t explain anything about the property or specials or anything of that sort. Our air conditioner was broken and I requested it to be fixed but they never sent anyone. I made this request twice. Housekeeping is very slow I might add. Room was never cleaned in the 3 nights we were there. The balcony was nice until the smell of stale cigarettes and joints started coming out. Upon further inspection there was a few hundred spent joints and cigarettes in the railing of the balcony. The most upsetting thing was waking up to 27 degree heat in the room at 1:30am and having to open up all doors and windows to get cool air. I would never recommend to stay at this establishment. The maintenance on the building is lacking as well. Found many unsightly things about this place. The front desk staff also need additional training in this industry. 2 out of 10.
Stayed 3 nights in Jul 2025

6/10 Okay

Collin, Fairbanks

Stayed 2 nights in Jun 2025

2/10 Terrible

ASHISH

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
No air conditioning
Stayed 2 nights in Jun 2025

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! The man made cave spa is the most spectacular thing I ever saw at a hotel. This hotel is located in a prime location. Walkable to all shops and restaurants. Quaint hotel. Teenage kids loved it. Best hotel on Banff Ave!
Stayed 2 nights in Mar 2025

10/10 Excellent

Colleen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location for exploring
Stayed 2 nights in Jun 2025

2/10 Terrible

Lina

Traveled with family
We
Stayed 1 night in Jul 2025

4/10 Poor

harkiran

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Do not expect luxury at Fox

Our room was one of the premium ones with kitchen and living area on upper floor with AC, and room with washroom in the basement no AC. Sleeping area was humid. Carpet at lower floor was old, toilet bowl had yellow spots. Since when there’s no bottled water provided in the rooms, even though there was vending machine located outside.
Stayed 1 night in Jul 2025

10/10 Excellent

karen

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Irene

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful property, wonderful stay. Definitely will book again, staff very friendly and helpful.
Stayed 2 nights in Jul 2025

4/10 Poor

Jeanne

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel, a bit pricey but they made it worth it! Very clean, rustic but pretty, hot tub cave is unique and fun, Chili’s was amazing for breakfast, and you can’t beat the location
Stayed 1 night in Jul 2025