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Rimrock Resort Hotel Banff by Accor

4.0 star property

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Photo gallery for Rimrock Resort Hotel Banff by Accor

Welcome to our lobby, featuring a high ceiling, a central chandelier, and a large round table with a vase of flowers.
Relax in a stylish lounge area with leather armchairs, a round table, and a patterned rug, offering a view of snow-capped mountains.
Guests can enjoy the serene snow-covered grounds adjacent to the building.
Experience the warm ambiance of our elegantly furnished lobby, featuring a fireplace, comfortable seating, and stunning views.
Relax in our spacious lobby with high ceilings and large windows offering views of the surrounding landscape. Enjoy comfortable seating areas, a fireplace, and a warm atmosphere.

Popular amenities

Explore the area

Map
300 Moutain Avenue, Banff, AB, T1L 1J2
  • Upper Hot Springs
    ‪3 min walk‬
  • Banff Gondola
    ‪3 min walk‬
  • Banff Centre for Arts and Creativity
    ‪7 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(21 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Suite, 1 Bedroom

Classic Suite, 1 Bedroom | Premium bedding, pillowtop beds, minibar, in-room safe

Classic Suite, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(20 reviews)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible

Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room, 2 Queen Beds

9.2 out of 10
Wonderful
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen bed

Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room, 1 Queen bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Suite, 2 Queen Beds

Classic Suite, 2 Queen Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Classic Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 5
  • 2 Queen Beds

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About this property

Rimrock Resort Hotel Banff by Accor

Resort in Sulphur Mountain District
Along with 2 restaurants, this resort has a full-service spa and an indoor pool. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include 2 bars/lounges, a health club, and a sauna.
Rimrock Resort Hotel Banff by Accor offers 333 accommodations with minibars and safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Banff resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Rimrock Resort Hotel Banff by Accor features an indoor pool and a health club. Dining is available at one of the resort's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's 2 bars/lounges. Wired and wireless Internet access is complimentary.

13 meeting rooms are available. This eco-certified resort also offers a hot tub, a sauna, and a terrace. Onsite parking is available (surcharge), along with a car charging station.

Rimrock Resort Hotel Banff by Accor has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Children aged 5 and younger eat free breakfast.
Rimrock Resort Hotel Banff by Accor has 2 restaurants serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Czech, Dutch, English, French, German, Hindi, Japanese, Korean, Lithuanian, Malay, Portuguese, Romanian, Slovak, Spanish, Swedish, Ukrainian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free area shuttle
  • Secured, covered self parking on site (CAD 33.60 per night)
  • Secured, covered valet parking on site (CAD 47.25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 8 to 45 for adults and CAD 8 to 45 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Ice skating
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping
  • Ski storage
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1993
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from July 27 2025 to June 1 2026 (dates subject to change):
  • Spa
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 66.71 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 27.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Pool access
  • Ski shuttle

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 8 to 45 for adults, and CAD 8 to 45 for children
  • Covered self parking fee: CAD 33.60 per night (in/out privileges)
  • Covered valet parking fee: CAD 47.25 per night (in/out privileges)
  • Pet fee: CAD 66.71 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

Property is also known as

Rimrock
Rimrock Banff
Rimrock Resort Hotel
Rimrock Resort Hotel Banff
The Rimrock Resort Hotel
Rimrock Resort Hotel Banff
Rimrock Banff By Accor Banff
Rimrock Resort Hotel Banff by Accor Banff
Rimrock Resort Hotel Banff by Accor Resort

Rimrock Resort Hotel Banff by Accor Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 902 out of 1230 reviews
Rating 8 - Good. 189 out of 1230 reviews
Rating 6 - Okay. 80 out of 1230 reviews
Rating 4 - Poor. 40 out of 1230 reviews
Rating 2 - Terrible. 19 out of 1230 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Stayed 2 nights in Apr 2025

10/10 Excellent

christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

Neil

Stayed 2 nights in Apr 2025

10/10 Excellent

Andrea, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

SAIRA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Heather

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Concierge was amazing, front desk services was okay, housekeeping was disappointing and food services was impeccable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yuqing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is quite comfortable for family. The area around it is beautiful and quiet. It is very close to up hot spring and Banff gondola , but it is a bit far away from the town. The restaurants inside the hotel are a little expensive and lack of choice. Anyway, I think it is a good spot to stay and relax.
Stayed 2 nights in Apr 2025

10/10 Excellent

Theresa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, so friendly and helpful! Nice restaurant and spa on site, conveniently located close to Banff hot springs and gondola.
Stayed 1 night in Apr 2025

10/10 Excellent

MALOURDES

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended 👌 👍
Stayed 2 nights in Apr 2025

6/10 Okay

glenis

Stayed 2 nights in Apr 2025

10/10 Excellent

Ramod, Edmonton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice upscale experience
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Tajvir

Stayed 2 nights in Apr 2025

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Jarrett

Liked: Cleanliness, staff & service, property conditions & facilities
Phenomenal property and excellent staff.
Stayed 2 nights in Apr 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WORST EXPERIENCE EVER

hotels.com over charged me $200 andnim running through hoops trying to get it back, hotel was terrible, service, room everything and was so far from what was expected. will never use hotels.com or stay at the rimrock ever again
Stayed 2 nights in Apr 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel with lovely staff and customer service!
Stayed 1 night in Apr 2025

10/10 Excellent

Stefano

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Robert, Red Deer

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Apr 2025

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We highly recommend this property. All the staff were incredibly personable, professional, and helpful. My husband and I spent one evening in the Lounge area. Beautiful sitting area with an incredible view, delicious food, and live entertainment. The service was exceptional. For our anniversary, we treated ourselves to the 7 course dinner at the Eden Restaurant. It was such an exemplary experience. The food was delectable with so many different flavours combined. The presentation was incredible! All the servers contributed to the beautiful ambience and experience. Very knowledgeable and experienced! The hotel provides bus tickets which was handy to go downtown. The Sulphur Mtn Gondola is only a 5 min walk and the hot springs are walkable too. The room was extremely clean, comfortable, and peaceful with the mountain view. The hotel has a pool, hot tub, steam room, sauna, squash court, and spa - variety for everyone. Due to the wintry weather, we didn’t walk around the outside but there are sitting areas surrounding the property with lights and bonfires at night. Thank you to the staff for making this getaway one to remember.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Stayed 3 nights in Apr 2025

6/10 Okay

Jeff

Liked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

MAIJA

Stayed 1 night in Apr 2025

10/10 Excellent

hyunbee

Stayed 1 night in Apr 2025