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Rimrock Resort Hotel Banff

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Rimrock Resort Hotel Banff

Lobby sitting area
Premium bedding, pillowtop beds, minibar, in-room safe
Exterior
Classic Suite, 2 Queen Beds | Premium bedding, pillowtop beds, minibar, in-room safe
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Hot Tub
    Hot Tub
  • Pet friendly
    Pet friendly
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
300 Moutain Avenue, Banff, AB, T1L 1J2
  • Upper Hot Springs
    3 min walk
  • Sulphur Mountain
    4 min walk
  • Banff Gondola
    4 min walk
  • Banff, AB (YBA)
    16 min drive

Room options

View all photos for Deluxe Room, 2 Queen Beds, View

Deluxe Room, 2 Queen Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, View

Suite, 1 Bedroom | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, View

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, View

Premium Room, 2 Queen Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 2 Queen Beds, View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, View

Premium Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 1 King Bed, View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Suite, 1 Bedroom

Classic Suite, 1 Bedroom | Premium bedding, pillowtop beds, minibar, in-room safe

Classic Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

Deluxe Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, View

Deluxe Room, 2 Queen Beds, Balcony | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Balcony, View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, View

Deluxe Room, 1 King Bed, Balcony | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony, View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible

Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen bed

Classic Room, 1 Queen bed | Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room, 1 Queen bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Suite, 2 Queen Beds

Classic Suite, 2 Queen Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Classic Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior

Fairmont Banff Springs

Pool
Hot Tub
Spa
Pet friendly
4.5 out of 5, Wonderful, (1001)
The price is $856
per night
$998 total
includes taxes & fees
Dec 7 - Dec 8
Fairmont Banff Springs

About this property

Rimrock Resort Hotel Banff

Resort in Sulphur Mountain District
Along with 2 restaurants, this resort has a full-service spa and an indoor pool. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include 2 bars/lounges, a health club, and a sauna.
Rimrock Resort Hotel Banff offers 333 accommodations with minibars and safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Banff resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Rimrock Resort Hotel Banff features an indoor pool and a health club. Dining is available at one of the resort's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's 2 bars/lounges. Wired and wireless Internet access is complimentary.

13 meeting rooms are available. This hot springs resort also offers a spa tub, a sauna, and a terrace. Onsite parking is available (surcharge), along with a car charging station.

Rimrock Resort Hotel Banff has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Rimrock Resort Hotel Banff has 2 restaurants serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Czech, Dutch, English, French, German, Hindi, Japanese, Korean, Lithuanian, Malay, Portuguese, Romanian, Slovak, Spanish, Swedish, Ukrainian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free area shuttle
  • Secured, covered self parking on site (CAD 32 per night)
  • Secured, covered valet parking on site (CAD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 8 to 35 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Ice skating
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping
  • Ski storage
  • Spa tub
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1993
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 26 to October 12:
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 60 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 27.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Pool access
  • Ski shuttle

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 8 to 35 per person
  • Covered self parking fee: CAD 32.00 per night (in/out privileges)
  • Covered valet parking fee: CAD 45 per night (in/out privileges)
  • Pet fee: CAD 60 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

Property is also known as

Rimrock
Rimrock Banff
Rimrock Resort Hotel
Rimrock Resort Hotel Banff
Rimrock Banff Banff
The Rimrock Resort Hotel
Rimrock Resort Hotel Banff Banff
Rimrock Resort Hotel Banff Resort
Rimrock Resort Hotel Banff Resort Banff

Rimrock Resort Hotel Banff Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 874 out of 1184 reviews" "
Rating 8 - Good. 192 out of 1184 reviews" "
Rating 6 - Okay. 66 out of 1184 reviews" "
Rating 4 - Poor. 34 out of 1184 reviews" "
Rating 2 - Terrible. 18 out of 1184 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Liam, Rockledge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

Shane

Disliked: Cleanliness, staff & service, property conditions & facilities
Had lunch while waiting for our room and other tables who were seated after us were served their food before us. Eventually food arrived cold. Check in was disorganized and not professional. The room was dirty and furniture VERY worn. After providing feedback to the restaurant manager, concierge desk and the main manager nothing was resolved. There was a lot of thanks for feedback etc. very disappointing overall. Will only book at Banff Springs and if that property is sold out I just won’t go to Banff. Rimrock is 3 stars.
Stayed 1 night in Aug 2024

10/10 Excellent

Puneet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm and friendly service A on that. Great views of the mountain and valley.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sheena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay Great buffet breakfast Concierge very helpful Beautiful hotel and views Nice pool area
Stayed 2 nights in Aug 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room had spectacular views. The shuttle was very convenient. Did not have a book in the room highlighting the amenities. Went to the spa and asked for a printed out menu with treatments and pricing which they did not have. The hotel said you had to download it on your phone…. I am on vacation and I did not want to be on my phone. If they had a book in the room I could have looked through and would have most definitely booked a treatment….
Stayed 3 nights in Aug 2024

10/10 Excellent

Mohammad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, highly recommend
Stayed 4 nights in Aug 2024

10/10 Excellent

ELCIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Ronan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

4/10 Poor

Sambit

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room had great view of the mountain but the room conditions are best described as a dump. The carpet was sticky and the bathroom looks like an 2 star rural hotel. The Keureg coffee machine never worked and appears to be 10 plus years old.And this is despite the USD 800 price tag per night.
Stayed 2 nights in Aug 2024

10/10 Excellent

brad

Stayed 2 nights in Aug 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eden and hotel staff pampered us.
Stayed 1 night in Aug 2024

8/10 Good

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location with beautiful views. Very quiet and peaceful with short walk to the gondola and hot springs. Food was excellent. Ate buffet breakfast daily, primrose for dinner and Larkspur for lunch. Staff was super friendly. Rooms are nice but could use a little updating.
Stayed 3 nights in Jul 2024

10/10 Excellent

Patsy K

Stayed 7 nights in Aug 2024

10/10 Excellent

Charlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always know what you’re getting with the rimrock. Beautiful rooms with beautiful views and excellent service. The room we had booked was not available so they upgraded us for no additional cost and threw in free breakfast vouchers which was greatly appreciated.
Stayed 1 night in Aug 2024

8/10 Good

phyllis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked: hotel location. Breakfast at the Primrose. Concierge day trip planning. Rimrock shuttle. Fast elevators. Coffee cafe. Attentive staff. Not as good: Expensive parking. No outdoor pool.
Stayed 5 nights in Jul 2024

4/10 Poor

Myron, ISLE OF PALMS

Stayed 2 nights in Aug 2024

10/10 Excellent

Diane

Stayed 3 nights in Aug 2024

10/10 Excellent

Byron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Resort and food overall was excellent. Room was worn down by age. Found out the place hasn’t been renovated in 30 years and is just about to get started. So while the rooms are well used now, I’m sure they will improve. Highly recommend checking it out
Stayed 3 nights in Jul 2024

10/10 Excellent

jeffrey

Stayed 2 nights in Jul 2024

6/10 Okay

Fan

Stayed 2 nights in Jul 2024

4/10 Poor

Dragomir

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very attentive. But the property and rooms need some serious updating for the amount that you pay.
Stayed 3 nights in Jul 2024

10/10 Excellent

KATHLEEN, Little Canada

Stayed 6 nights in Jul 2024

6/10 Okay

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property but the room was very small for the price
Stayed 2 nights in Jul 2024

8/10 Good

Iman

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The fact that it’s quite close to the area’s main attractions is great! The view is amazing from the Mountain View side. The carpet in my room had a few stains and the level of service in general can be easily raised a notch!
Stayed 1 night in Jun 2024