See all properties

Tunnel Mountain Resort

3.5 star property

Choose dates to view prices

Photo gallery for Tunnel Mountain Resort

Mountain Cabin | Living room | TV
Indoor pool
Porch
Interior entrance
Deluxe Condo, 1 Bedroom Loft (3 Queen) | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Pool
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1
  • Banff National Park Information Centre
    ‪19 min walk‬
  • Banff Centre for Arts and Creativity
    ‪4 min drive‬
  • Banff Lake Louise Tourism Bureau
    ‪5 min drive‬

Room options

View all photos for Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Standard Suite, 2 Queen Beds

8.0 out of 10
Very good
(25 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Condo

Studio Condo | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Studio Condo

9.4 out of 10
Exceptional
(62 reviews)
  • 419 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen) | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Deluxe Condo, 1 Bedroom Loft (3 Queen)

9.2 out of 10
Wonderful
(62 reviews)
  • 645 sq ft
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Mountain Cabin

Mountain Cabin | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Mountain Cabin

8.8 out of 10
Excellent
(35 reviews)
  • 650 sq ft
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Superior Suite, 1 Queen and 1 King

9.4 out of 10
Exceptional
(44 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen) | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

9.4 out of 10
Exceptional
(41 reviews)
  • 650 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Superior Suite, 1 Queen and 2 Twins

9.2 out of 10
Wonderful
(42 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

Reception

Banff Rocky Mountain Resort

  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
4.0 out of 5, Very Good, (2351)
$446 nightly
The price is $446 total
includes taxes & fees
Banff Rocky Mountain Resort

About this property

Tunnel Mountain Resort

Lodge in Tunnel Mountain District
Along with an indoor pool, this smoke-free lodge has a fitness center and a sauna. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Tunnel Mountain Resort offers 105 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Televisions come with cable channels. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the lodge include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Tunnel Mountain Resort provides a sauna and a fitness center. Wireless Internet access is complimentary. A business center is on site. This family-friendly lodge also offers barbecue grills, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Tunnel Mountain Resort is a smoke-free property.

Languages

English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Built in 1972
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Tunnel Mountain Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1120 out of 1824 reviews
Rating 8 - Good. 475 out of 1824 reviews
Rating 6 - Okay. 144 out of 1824 reviews
Rating 4 - Poor. 52 out of 1824 reviews
Rating 2 - Terrible. 33 out of 1824 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carrie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, updated rooms, quiet, convenient location.
Stayed 1 night in Apr 2025

10/10 Excellent

Sreerag

Stayed 1 night in Apr 2025

2/10 Terrible

Rina, Leduc

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not raise any complaints about the room's condition upon check-in, nor did we request any extra supplies. We left the room clean and tidy, yet you are charging me $77 for toiletries? Eight adults stayed in the room—do you honestly think that a single bar of soap and a few miniature bottles of shampoo, conditioner, and lotion are sufficient? This charge is absolutely unacceptable and unreasonable.
Stayed 1 night in Apr 2025

10/10 Excellent

Rose

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet up in the mountain.
Stayed 6 nights in Apr 2025

8/10 Good

Jennifer

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

4/10 Poor

Bukola

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Our room was supposedly a 2 bedroom cottage, that is, a bedroom on the main floor and a loft with two beds as the second bedroom. The stairs to the loft were so narrow and scary especially for my son who was on the spectrum, the room also had a smell, like pet urine that was not properly cleaned out. I went to ask for a change of room especially because of the stairs but was advised to just let my special needs son sleep on the sofa bed in the living room and I decided not to push it, so we endured the two nights there since we were unable to cancel.The porch was very dirty with old debris from surrounding trees and dirt and I noted that ours was the only one around with that condition, I concluded that we were given the worst of the accommodations because we booked through a third party and got it cheaper than the hotel’s website. For the size of the establishment, the pool was so minuscule, maybe 10 kids max if they are taking turns to swim. Outdoor parking also sucks! Pros: The service was fast when we asked for a fan replacement as the one in the loft was not working, we were also given free bus passes for app adults so that we won’t need to pay for parking downtown, we drove everywhere anyway as it was off peak season. The kitchen has the neccessary utensils and gadgets (except for a frying pan ) for cooking so we were able to do some light cooking. Overall, I would not use this place again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great getaway! Accessibility and complimentary bus tickets to town was fantastic. A hot tub on the property was the only thing that was missing. Clean upgraded rooms, fantastic amenities in the suites.
Stayed 3 nights in Apr 2025

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nestled in the woods. Great room. A bit noisy in the morning when they were removing the fresh snow. Pool was not acceptable for handicapped. Overall I really liked this property, would stay there again
Stayed 2 nights in Apr 2025

10/10 Excellent

Siyu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good, very quiet and convenient. We will definitely think about staying here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Marlene

Stayed 2 nights in Apr 2025

10/10 Excellent

Amery

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 1 night in Apr 2025

10/10 Excellent

Jun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience for our family!
Stayed 5 nights in Mar 2025

8/10 Good

Monica

Traveled with pets, Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The property itself appears well kept over all. The front house staff were attentive and friendly upon check in. The mattresses in the rooms appear to be quite new. However the cleanliness was definitely not up to standards and the floors were very dirty with sticky spots on the kitchen floors, cobwebs upstairs in the loft, and dirty baseboards throughout.
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 1 night in Mar 2025

6/10 Okay

Kyle

Liked: Staff & service
Comfy beds. Spacious room. Steam room didn’t work. Hot tub out of service. Cleaning of the rooms not great.
Stayed 5 nights in Apr 2025

10/10 Excellent

Hannah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice front desk staff. Would visit again!
Stayed 1 night in Apr 2025

10/10 Excellent

Lyndon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the staff

The staff is super friendly and accommodating!
Stayed 5 nights in Apr 2025

10/10 Excellent

Denise

Traveled with partner
Liked: Amenities
The staff are awesome. Beautiful location
Stayed 2 nights in Apr 2025

10/10 Excellent

Sean

Stayed 1 night in Apr 2025

6/10 Okay

Freeman

Liked: Cleanliness
Nice place. However, the key system needs to be upgraded to industry modern standard. It doesn’t work when one insert it first time and in fact, I have to go reception to be re-keyed which is very irritating and inconvenience.
Stayed 4 nights in Apr 2025

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Easy to get into town with the bus.
Stayed 6 nights in Apr 2025

6/10 Okay

Jenn

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Cai Qun

Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took the grandchildren there for their March break. They loved the loft where there was two double beds for them to share. We had a bedroom on the main floor for us. It was very nice to have a kitchen as one of the grandchildren was very particular as to what he would eat and when. Would definitely recommend this to friends and family, and will return in the future.
Stayed 2 nights in Apr 2025

8/10 Good

Amy

Stayed 2 nights in Mar 2025