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Tunnel Mountain Resort

3.5 star property
VIP Access

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Photo gallery for Tunnel Mountain Resort

Mountain Cabin | Living room | TV
Interior entrance
Deluxe Condo, 1 Bedroom Loft (3 Queen) | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi
Indoor pool
Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Pool
  • Gym
  • Laundry
  • Pet friendly
  • Housekeeping
$321
includes taxes & fees
Oct 2 - Oct 3

Explore the area

View in a map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1
  • Banff Centre for Arts and Creativity
    ‪4 min drive‬
  • Banff Lake Louise Tourism Bureau
    ‪5 min drive‬
  • Tunnel Mountain
    ‪7 min drive‬

Room options

View all photos for Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Standard Suite, 2 Queen Beds

8.0 out of 10
Very good
(25 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Condo

Studio Condo | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Studio Condo

9.2 out of 10
Wonderful
(65 reviews)
  • 419 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen) | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Deluxe Condo, 1 Bedroom Loft (3 Queen)

9.2 out of 10
Wonderful
(67 reviews)
  • 645 sq ft
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Mountain Cabin

Mountain Cabin | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Mountain Cabin

8.8 out of 10
Excellent
(36 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Superior Suite, 1 Queen and 1 King

9.4 out of 10
Exceptional
(45 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen) | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

9.4 out of 10
Exceptional
(43 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Superior Suite, 1 Queen and 2 Twins

9.2 out of 10
Wonderful
(43 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About this property

Tunnel Mountain Resort

3.5-star lodge in Tunnel Mountain District
Along with an indoor pool, this smoke-free lodge has a fitness center and a sauna. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Tunnel Mountain Resort offers 105 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Televisions come with cable channels. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the lodge include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Tunnel Mountain Resort provides a sauna and a fitness center. Wireless Internet access is complimentary. This 3.5-star property offers access to a business center. This family-friendly lodge also offers barbecue grills, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Tunnel Mountain Resort is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Built in 1972
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Tunnel Mountain Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1145 out of 1844 reviews
Rating 8 - Good. 476 out of 1844 reviews
Rating 6 - Okay. 142 out of 1844 reviews
Rating 4 - Poor. 49 out of 1844 reviews
Rating 2 - Terrible. 32 out of 1844 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anuja

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, service was excellent. Parking was a little hassle specially if large cars were parked. But overall great stay. Would highly recommend this place. Very close to downtown.
Stayed 4 nights in Jun 2025

10/10 Excellent

Gerri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond our expectations! Booked two units for family stopover in Rockies. Used pool, dry sauna, and complex gas bbq to cook smokies . The local bus tickets were an unexpected treat Rocky Mountain bath products were a huge bonus. Units were exceptionally clean and comfortable. Staff was pleasant and professional.
Stayed 1 night in Jun 2025

8/10 Good

Pradeep, Salt Lake City

Stayed 3 nights in Jun 2025

10/10 Excellent

Leanne

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Pui Yee

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was just a short step away from the center of Banff town, yet nice and quiet at night. We really liked the comfy pillows, as well as the two twin beds and one queen-sized bed in the room. The staff were super friendly. The only small issue was that parking spaces were limited. But will surely stay there again
Stayed 1 night in May 2025

4/10 Poor

Daniel, Edmonton

Traveled with group, Traveled with family
Disliked: Cleanliness
The room layout is very weird having the bed just inside the door, then the galley kitchen through to the living space. The furniture in the living room was horrible. The couch was old and stained. It felt like dorm-style accommodations. The only perks were the Rocky Mountain Soap Company products in the bathroom and the complementary transit passes.
Stayed 2 nights in May 2025

10/10 Excellent

James

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Spent 3 nights for a family vacation in late May. Clean and spacious. Great location tucked away from all the noise and crowds. Being able to cook our own food was a plus, also. The only negative was the old swimming pool, which was small and cold. Otherwise, highly recommended!
Stayed 3 nights in May 2025

8/10 Good

jie

Liked: Cleanliness, amenities, property conditions & facilities
Every thing is good
Stayed 1 night in May 2025

6/10 Okay

Kent

Traveled with partner
Old and outdated for the money they charge per night no air conditioning or ceiling fans they offer 2 little fans
Stayed 2 nights in May 2025

4/10 Poor

Lynda

Disliked: Cleanliness
The pool was dirty and very disappointing.
Stayed 2 nights in May 2025

8/10 Good

kalyan

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

The room was cleaned and complete with amenities particularly the bathroom soap and bodywash. It was refreshing and very nice smell. I spent a quiet amount at Rocky Soap Boutique. The size of the room was enough for 2 couples .I also like the softness of the beddings and abundance of the pillows. Perfect stay
Stayed 2 nights in May 2025

10/10 Excellent

Chaeha

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was great to stay in resort.
Stayed 2 nights in May 2025

10/10 Excellent

Richard

Traveled with family
The refrigerator does not work. There is no AC which is ok except the guy below us sat out on his balcony smoking cigars.
Stayed 1 night in May 2025

8/10 Good

Sheryll

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The cabin we stay is good for our family, I like it but the problem is it is near the road.. you can hear the cars
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Stayed 2 nights in May 2025

10/10 Excellent

Kwai Lam Jessica

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good location, easy access to Banff town with free parking. They also give a bus pass which is very nice.
Stayed 4 nights in May 2025

10/10 Excellent

Vinh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the view from the balcony ! It was nearby the town centre . Definitely will come back next time .
Stayed 2 nights in May 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Kristin

Traveled with group
The property was conveniently located to Banff Ave and in a beautiful area as for nature. The room itself was average for amenities and was as listed. Beds were comfortable but the a/c vents were horribly dusty. The vent in the bathroom had dust hanging from it and the a/c filter was covered when we lifted it up. We requested them cleaned and the vent was cleaned but a/c filter was not. Outside of that customer service was very prompt and courteous.
Stayed 5 nights in May 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Cody

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Another great stay at Tunnel Mountain! The staff continue to be top notch with their service. Thanks again team!
Stayed 3 nights in May 2025

10/10 Excellent

Tamara

Traveled with family
Liked: Property conditions & facilities
Quiet , beds were comfy , nice kitchen . Could use some bowls .
Stayed 3 nights in May 2025

10/10 Excellent

Josephine

Location
Stayed 1 night in May 2025

10/10 Excellent

Priscillia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great stay at tunnel mountain resort! We even extended our stay cause it was so comfortable and relaxing
Stayed 1 night in May 2025