12 The Residence Hotel

4.0 star property

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Photo gallery for 12 The Residence Hotel

Lobby
Family Suite | Desk, laptop workspace, soundproofing, free WiFi
Meeting facility
Lobby
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Bar
  • Parking included

Explore the area

Map
22 Soi Saranakhom 10, Srikan, Don Mueang, Bangkok, Bangkok, 10210
  • Don Mueang New Market
    ‪5 min drive‬
  • IMPACT Arena
    ‪10 min drive‬
  • Zeer Rangsit
    ‪11 min drive‬
  • Bangkok (BKK-Suvarnabhumi Intl.)
    ‪59 min drive‬

Room options

Deluxe Twin Room, 2 Twin Beds

  • City view
  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

Royal Suite

  • City view
  • Sleeps 2
  • 1 Double Bed

Junior Room, 1 Bedroom, Non Smoking, City View

  • City view
  • 391 sq ft
  • Sleeps 1
  • 1 King Bed

Deluxe Double Room

  • City view
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Suite

  • City view
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

Family Suite

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Standard Studio

  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

12 The Residence Hotel

4-star hotel in Don Muang
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and free airport drop-off are also provided. Other amenities include a coffee shop/cafe, laundry facilities, and a 24-hour front desk.
12 The Residence Hotel offers 113 air-conditioned accommodations with complimentary bottled water and hair dryers. Rooms open to balconies. Accommodations offer separate sitting areas. 39-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to meeting rooms and coworking spaces.

Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers a 24-hour fitness center, a library, and laundry facilities. A shuttle from the hotel to the airport is complimentary to guests (available on request). Onsite covered self parking is complimentary.

12 The Residence Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
12 The Residence Hotel has a restaurant on site.
Room service is available.

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free airport drop-off shuttle from 4:00 AM to noon at scheduled times and on request
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: THB 295 for adults and THB 148 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Books
  • Evening entertainment
  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 7 floors
  • Built in 2022
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 39-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 1 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: THB 1000 per accommodation, per stay
  • A damage deposit of THB 1000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 295 for adults and THB 148 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 113

We should mention

No pets and no service animals are allowed at this property

Property is also known as

12 The Residence Hotel Hotel
12 The Residence Hotel Bangkok
12 The Residence Hotel Apartment
12 The Residence Hotel Hotel Bangkok

12 The Residence Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 302 out of 474 reviews
Rating 8 - Good. 115 out of 474 reviews
Rating 6 - Okay. 32 out of 474 reviews
Rating 4 - Poor. 12 out of 474 reviews
Rating 2 - Terrible. 13 out of 474 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mary S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was spacious and lovely. Very comfortable bed. We booked here because of the airport shuttle service provided. Unfortunately they did not offer pickup. Also they didn’t specify the shuttle was to only one airport and we were booked out of the other.
Stayed 1 night in Feb 2025

10/10 Excellent

CATHY, Everett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Feb 2025

6/10 Okay

Raymond

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to airport, limited food outlets

Nice hotel close to the airport Hotel staff friendly and room ok Didn’t have breakfast as I left early for flight Beware there isn’t much to do / eat close to hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Sina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely very close to airport, but not as close as the map would suggest. It’s about 20 minutes by foot and about 15-20 minutes by taxi/grab. That’s not the hotel’s fault. The airport streets have a weird layout. Also, they require a CASH only deposit, which was weird and inconvenient bc we didn’t have cash yet. Also, upon checkout, they need to inspect your room before they will return the deposit. Otherwise, rooms were exceptionally clean and modern, staff was very helpful including bellboys who brought our luggage to room, etc.
Stayed 1 night in Feb 2025

10/10 Excellent

Serina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was surprisingly quite. Reception spoke good english. Shuttle service to Don Meung airport.
Stayed 2 nights in Feb 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently close to the airport
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Francine

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great room, very comfortable, good service, good breakfast.
Stayed 2 nights in Feb 2025

10/10 Excellent

Utcharee, Porter ranch

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Feb 2025

6/10 Okay

Simon

Stayed 1 night in Feb 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel for overnight airport stopover

A very modern hotel finished off to a very high standard at a very good price. We stayed for one night between flights because of its proximity to the airport. I highly recommend eating at JJ's restaurant, only a 3 min walk from the hotel. Excellent food in a chilled clean environment at a very good price
Stayed 1 night in Jan 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable and decent

This is a nice hotel. Very professional staff and great customer service. The rooms are pretty big and decent, beds are comfortable for Thailand, older towels etc. but it’s a very affordable place. The breakfast is just okay, it goes from 7-10 but if you get to breakfast after 9:15, you’ll be disappointed. They stop replacing the food and this is a HUGE hotel so there will not be much food left. That’s the worst part of the hotel experience.
Stayed 2 nights in Feb 2025

10/10 Excellent

cindy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Way more than a Airport Hotel

Hotel by Airport blew us away. Breakfast was very good and room was so large...bed extremely comfortable
Stayed 1 night in Feb 2025

10/10 Excellent

utcharee, Porter ranch

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe. And convenient also friendly staff
Stayed 1 night in Feb 2025

6/10 Okay

Alexander

Liked: Cleanliness, room comfort

Sadly Shifting Focus

Sadly, we think this property has declined in the past couple of years. We’ve stayed here more than a dozen times in that period. We don’t remember being “nickeled and dimed” for every tiny amenity: more than a dollar for an extra towel; 75 cents for each page of a printed document; extra for a small bucket of ice. Holes in both the towels and bedsheets. The beds and pillows themselves remain quite good and comfy. The floors, though, look stained, particularly around the refrigerator. The breakfast, which, depending on how you want to look at room price, is not “free,” is better than average, but that’s a low bar. No fresh omelette or cooking station - rather, sushi rolls of various kinds. They say 6-10 am, but if you happen to show up a tad after 9, the pre-fried eggs and everything else in the warming pans has long since gone cold, and many are empty; the very nice espresso machine is shut down; the sushi rolls are pretty much gone. I don’t want to be unfairly harsh, but the place now feels more like a discount airline: packed, a bit rushed, and a good value only if you don’t expect anything in the way of a little extra service without being charged through the nose. The best part, not surprisingly, is the housekeeping staff who do a great job keeping the rooms well - make friends with them, and they can help in many little ways to improve on the “policy” people out front.
Stayed 1 night in Feb 2025

10/10 Excellent

Randolph, Columbus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel option when flying out of DMK. Room was clean and staff very friendly. Laundry for guests A . Room was quiet and roomy. Would definitely stay here again. The area is walkable but not much to do.
Stayed 1 night in Jan 2025

10/10 Excellent

Sara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was wonderful, we arrived late at night and the drive in was a bit dark and we weren't sure what we were in for but it turned out to be great.
Stayed 1 night in Feb 2025

10/10 Excellent

Susan

Traveled with partner
Typical airport hotel. Clean and with efficient friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantasy!!!

Absolutely brilliant hotel. The pictures are accurate and the hotel even better than it looks. Family suite was massive and had 2 bathrooms- is more like an apartment. Breakfast was ok. Unbelievable value and wish I had booked for longer than one night.
Stayed 1 night in Jan 2025

2/10 Terrible

W.J.

Traveled with group
Disliked: Staff & service, amenities
An experienced front desk
Stayed 1 night in Jan 2025

4/10 Poor

Deth

Disliked: Staff & service, property conditions & facilities, room comfort

Hotel shuttle

The airport shuttle schedule was not mentioned during check-ins that the last one was at noon. The only reason i booked was for shuttle transfer to the don mueang airport. They only offered for drop off only. Getting to their hotel you're on you're own. I find it strange because there are many flights going out each day & this hotel stopped their shuttle service at noon.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I lost my debit card and front desk gentleman was so helpful and understanding about the deposit. Highly recommend this place. Felt comfortable and safe
Stayed 1 night in Jan 2025

8/10 Good

jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location near DM airport

good - paid for early check in - very reasonable
Stayed 1 night in Jan 2025