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Bangkok Palace Hotel

4.0 star property

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Photo gallery for Bangkok Palace Hotel

Lobby
Outdoor pool, pool umbrellas, sun loungers
Lobby sitting area
Bar (on property)
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Bar
  • Gym
  • Breakfast available
  • Parking included
  • Laundry

Explore the area

Map
1091/336 New Phetchburi Road, Bangkok, Bangkok, 10400
  • Pratunam Market
    ‪13 min walk‬
  • CentralWorld Shopping Complex
    ‪20 min walk‬
  • Siam Paragon Mall
    ‪2 min drive‬
  • Bangkok (BKK-Suvarnabhumi Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | In-room safe, free WiFi, bed sheets

Deluxe Room, 1 Double Bed

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room

Family Quadruple Room | In-room safe, free WiFi, bed sheets

Family Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room

Family Room | In-room safe, free WiFi, bed sheets

Family Room

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Room

Executive Room | In-room safe, free WiFi, bed sheets

Executive Room

  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | In-room safe, free WiFi, bed sheets

Deluxe Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Plus (Check in at 10:00 AM / Check out at 14.00 PM)

Superior Plus (Check in at 10:00 AM / Check out at 14.00 PM) | In-room safe, free WiFi, bed sheets

Superior Plus (Check in at 10:00 AM / Check out at 14.00 PM)

  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Triple Room, 3 Twin Beds

View from room

Classic Triple Room, 3 Twin Beds

  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room

In-room safe, free WiFi, bed sheets

Superior Room

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Suite, 1 Queen Bed

Executive Suite, 1 Queen Bed | View from room

Executive Suite, 1 Queen Bed

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Bangkok Palace Hotel

4-star Bangkok hotel, connected to a shopping center in Bangkok City Centre
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free valet parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a sauna, and a conference center are onsite.
Bangkok Palace Hotel offers 668 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with satellite channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Bangkok hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
In addition to an outdoor pool, Bangkok Palace Hotel provides a sauna and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and a meeting room. Event facilities measuring 5274 square feet (490 square meters) include a conference center. This Bangkok hotel also offers a terrace, a vending machine, and tour/ticket assistance. A complimentary area shuttle within 10 kilometers is available for guests. Complimentary self parking and valet parking are available on site.

Bangkok Palace Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 9:30 AM.
Bangkok Palace Hotel has a restaurant on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 10 km
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: THB 350 for adults and THB 175 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour pool access
  • Bicycle storage
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's dinnerware
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (5,274 square feet of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 1979
  • Humane treatment of captive wild animals
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1000.0 per night
Cribs (infant beds) are available for THB 1000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 2000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 350 for adults and THB 175 for children
  • Crib (infant bed) fee: THB 1000.0 per night
  • Rollaway bed fee: THB 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The child breakfast fee applies to each child age 3-12, or children under 120 cm (47 inches) tall.
All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms.

We should mention

24-hour pool access
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Bangkok Hotel Palace
Bangkok Palace
Bangkok Palace Hotel
Hotel Bangkok Palace
Hotel Palace Bangkok
Palace Bangkok
Palace Bangkok Hotel
Palace Hotel Bangkok

Bangkok Palace Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 60 out of 457 reviews
Rating 8 - Good. 144 out of 457 reviews
Rating 6 - Okay. 104 out of 457 reviews
Rating 4 - Poor. 73 out of 457 reviews
Rating 2 - Terrible. 76 out of 457 reviews

6.8/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
very outdated bathroom
Hotel is very outdated, especially the bathroom. Seems to have not been updated since the 60s/70s. Sink and bathtub was clogged and the toilet did not work well.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, will come again.
Stayed 4 nights in Nov 2024

2/10 Terrible

mcena

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not book at thia hotel! Its infested with cockroaches and when i found 2 in my room. I askes for a refund. They would not refund me.since i booked through expedia. They lobbby stinks like mildew & stale water. The front desk staff dont undertand a word of english and the concierge staff one guy kept begging me to buy him food. Very unprofessional and untrained staff. Stay away from this hotel unless you want your kids bitten by roaches.
Stayed 10 nights in Oct 2024

10/10 Excellent

Niraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

HENRY, South San Francisco

Traveled with partner
Liked: Cleanliness, staff & service
Different types of nationalities but very noisy.
Stayed 3 nights in Jun 2024

4/10 Poor

ALEXANDRA

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The corridors are noisy and noise outside rooms comes through ones room. Hotel is geared towards those from India and Pakistan. Men at the pool took their shorts off and swam in their shorts even though the hard to find sign shows what to swim in. Limited English speaking staff makes it even harder. Woman’s sauna has been non operative for a long time and pool towels are overdue to be replaced
Stayed 4 nights in Apr 2024

4/10 Poor

Chua

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service, room comfort
The staff was unable to handle the customer queue upon check in (waited for 30 minutes). And there were roaches that came out during the night. For an older hotel, it is an unfortunate and unpleasant experience.
Stayed 2 nights in Feb 2024

2/10 Terrible

Yuki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

4/10 Poor

Vipul

Stayed 2 nights in Dec 2023

2/10 Terrible

Vipul

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Analiza Henedina

Traveled with partner
Disliked: Property conditions & facilities
I was disappointed with the property, staff is rude or maybe they just dont know how to speak english. The property has a funky smell in the hallway that can be associated with old buidlings.
Stayed 3 nights in Nov 2023

8/10 Good

Mark

Liked: Cleanliness, room comfort
Classic mid century modern hotel - great value
This hotel dates to the 1980s, and hasn't had major renovations since then, which might be a good thing depending on your perspective. I got a great deal, and for the money, it was a real treat. Nice big pool where you can do serious laps. Nicely appointed breakfast.
Stayed 2 nights in Sep 2023

2/10 Terrible

HOOMAN, LONDON

Disliked: Cleanliness, staff & service, property conditions & facilities
2 Rude receptionists for tens people waiting for check in i felt a bit racist reacting by them. check out at 5 am of big groups of tours, shouting and making noise in morning no body was warning them.not worthed money for this hotel.cockroach in room.many single men around and not comfortable area for women in swimming pool and other areas.never and ever go there again.
Stayed 4 nights in Jun 2023

4/10 Poor

Chetan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff (male) at the reception (not the cashier) was not co-operative. First of all, there is a weird practice of 1000THB to be deposited at time of check in. While checking out, there was a queue at cashier & hence requested the reception staff to cover for cashier, for which, the attendant was rude.
Stayed 3 nights in May 2023

8/10 Good

Elijah James

Liked: Cleanliness, staff & service, property conditions & facilities
Bangkok Palace
The overall aesthetic of the hotel is pleasant. The pool is beautiful. The gym is well equipped. The hours are a little minimal, however. Both facilities close at 5:30 pm. The breakfast buffet offers Thai, Indian, and Western options. It’s above average. The housekeeping crew are excellent and if you need anything will be at your door within a minute or two!
Stayed 2 nights in Mar 2023

8/10 Good

Sioeli

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please add Safe's. there were no in room safes at this hotel. Everything else was ok.

8/10 Good

Phengkun, west valley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for me

6/10 Okay

Punithavathi

Traveled with group
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Hardly a hotel, more like a motel
Entrance to the hotel is tricky.Very hard to be picked/dropped up by grab car.Long uncomfortable walk to the nearest shopping and eating area.Room was dusty and old.I had to clean it myself after the housekeeping leaves.Found dead cockroaches on the floor. Breakfast was yuck! Stale and basic.The only ‘meat’ was egg. The lobby was always crowded. I stayed a week and couldn’t change hotel cos I paid upfront.
Stayed 7 nights in Aug 2022

8/10 Good

THAKKER

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2022

6/10 Okay

Gregory Charles

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
The mandatory quarantine makes the stay very unpleasant . Pool, fitness center and business were all shut down. Staff was pleasant enough but the situation with quarantine was very difficult.
Stayed 6 nights in Feb 2022

2/10 Terrible

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

Mye, San Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An impressive historical hotel and location and to Neon local market and behind streets are lively and good breakfast too and approachable staff at its best.
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020