2/10 Terrible
Melissa
Apr 24, 2025
Disliked: Staff & service, property conditions & facilities
We didnt stay long about 30 mins.
We were given 2 connecting rooms on 26th floor. In the hallway the large window was open ...it was a bit dark in the hallway and a person could easily climb out onto the ledge or if they didnt know the window was open could fall out the building. We had 2 kids with us aged 12 and 14. It didnt feel safe.
By the lift there was some buckled tiles and a cone by them.
There waa a note on the table saying that we may see damage in the hotel from the earthquake and this was purely cosmetic and the building was structurally safe.. but instead of making us feel safe it made us feel uneasy being that high up in the hotel.
The beds were rock hard. The door connecting the rooms didnt shut. Everything was clean but past its
There is nothing around the hotel so you have to get a taxi to go anywhere.
We decided to check out 30 mins after we checked in and lost £440 from the booking.
Melissa
Stayed 4 nights in Apr 2025