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Novotel Bangkok Platinum

5.0 star property

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Photo gallery for Novotel Bangkok Platinum

Exterior
Outdoor pool
Garden
Exterior
Executive Suite, 1 King Bed | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
220 Petchaburi Road, Ratchatevee, Bangkok, Bangkok, 10400
  • Pratunam Market
    ‪2 min walk‬
  • Platinum Fashion Mall
    ‪2 min walk‬
  • CentralWorld Shopping Complex
    ‪9 min walk‬
  • Bangkok (BKK-Suvarnabhumi Intl.)
    ‪20 min drive‬

Room options

View all photos for Family Room, Multiple Beds

1 bedroom, in-room safe, desk, laptop workspace

Family Room, Multiple Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 301 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | City view

Standard Room, 1 King Bed

8.2 out of 10
Very good
(32 reviews)
  • 248 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 2 Twin Beds, Park View

1 bedroom, in-room safe, desk, laptop workspace

Premier Room, 2 Twin Beds, Park View

  • 301 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 603 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Park View

1 bedroom, in-room safe, desk, laptop workspace

Premier Room, 1 King Bed, Park View

9.6 out of 10
Exceptional
(4 reviews)
  • 301 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds

8.8 out of 10
Excellent
(11 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 2 Twin Beds, Park View (Lounge Access)

1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 2 Twin Beds, Park View (Lounge Access)

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • Park view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

7.2 out of 10
Good
(7 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Park View (Lounge Access)

1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Park View (Lounge Access)

8.8 out of 10
Excellent
(3 reviews)
  • 301 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

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About this property

Novotel Bangkok Platinum

5-star Bangkok hotel, connected to a shopping center in Bangkok City Centre
Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Novotel Bangkok Platinum offers 288 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate dining areas. 55-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and bidets.

This Bangkok hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages.
In addition to a full-service spa, Novotel Bangkok Platinum features an outdoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, meeting rooms, and limo/town car service. Event facilities measuring 2906 square feet (270 square meters) include a conference center. This luxury hotel also offers a children's pool, a fitness center, and spa services. Onsite self parking is complimentary.

Novotel Bangkok Platinum has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
THE SQUARE - This restaurant serves breakfast, lunch, and dinner.
Platinum Lounge - This theme restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner. Open daily.
View Rooftop Bar - This bar is located by the pool. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Khmer, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: THB 420 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Platinum Lounge
  • THE SQUARE
  • View Rooftop Bar

Things to do

  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,906 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (80 inch wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 25 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1600.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 420 per person
  • Rollaway bed fee: THB 1600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Bangkok Platinum Pratunam
Novotel Bangkok Pratunam
Novotel Platinum
Novotel Platinum Hotel
Novotel Platinum Hotel Bangkok Pratunam
Platinum Novotel
Novotel Bangkok Platinum Hotel Bangkok
Novotel Bangkok Platinum Hotel

Novotel Bangkok Platinum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 522 out of 1002 reviews
Rating 8 - Good. 324 out of 1002 reviews
Rating 6 - Okay. 94 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

NARESH

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Good service.
Stayed 2 nights in Apr 2025

10/10 Excellent

ZIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bangkok Trip

The hotel has a great location and is easily accessible to explore the Pratunam area, Big C, and Central World. Overall, it's an excellent location with great service. One area for improvement: the hotel should give advance notice to guests about Songran private pool parties, rather than informing them only at the entrance when guests come down for a swim. That said, the event organizer was kind enough to allow my baby to use the children's pool, which we truly appreciated.
Stayed 5 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Good location, linked to mall and very near to main shopping area. Friendly staffs and comfortable bed. The hotel spa (Let's Relax) provides good massage service with reasonable price, much better than the road side massage shop.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay.

Its family friendly. But maybe for 4 or 5 and above. Hotel is comfortable. Room was make up everyday. Gotten the daily breakfast at quite reasonable price. Breakfast is settled before every daily activities planned. So its quite convenient However, our shower area, the rain shower head seems quite old and dirty to use. Overall still great experience.
Stayed 4 nights in Mar 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Ong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Friendly and helpful staff. Serve good breakfast.
Stayed 3 nights in Mar 2025

8/10 Good

Ong

Stayed 3 nights in Mar 2025

8/10 Good

Nitin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

8/10 Good

Jacqueline

Stayed 5 nights in Mar 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and great buffet breakfast
Stayed 3 nights in Mar 2025

8/10 Good

Siew Eng

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location and easy access to amenities
Stayed 3 nights in Mar 2025

8/10 Good

Gemma

Liked: Cleanliness, staff & service, amenities
This is a great, conveniently located hotel in the Siam region of Bangkok. Two BTS stations are close by, making it easy to get around the city. Central World shopping centre is a few minutes walk away. This is a fantastic shopping centre with an array of shops and places to eat. The hotel itself is good and has a great rooftop bar. The hotel is a 4 star hotel, I would say the room I had wasn't the best 4 star hotel room I've ever had. But then for the price, I was particularly bothered and I was out every day exploring.
Stayed 3 nights in Mar 2025

8/10 Good

Adrian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Patricia

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Room comfort
Infested with mosquitoes
Stayed 3 nights in Mar 2025

10/10 Excellent

BOON HOCK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good to stay on

Very comfortable hotel and nice service!
Stayed 8 nights in Feb 2025

8/10 Good

Maribel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Feb 2025

6/10 Okay

Nashila

Traveled with family
Stayed 2 nights in Feb 2025

10/10 Excellent

kongkay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful
Stayed 3 nights in Feb 2025

8/10 Good

Iesa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite good property with very nice location, everything close to you, shopping malls, supermarkets, restaurants,...
Stayed 3 nights in Feb 2025

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Awesome
Stayed 3 nights in Feb 2025

8/10 Good

KAVITA

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with the stay. Hotel is centrally located amonst the shopping belts of Bkk.
Stayed 4 nights in Jan 2025