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Novotel Bangkok Platinum

4.5 star property

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Photo gallery for Novotel Bangkok Platinum

Exterior
Executive Suite, 1 King Bed | View from room
Outdoor pool
Exterior
In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Spa

Explore the area

Map
220 Petchaburi Road, Ratchatevee, Bangkok, Bangkok, 10400
  • Pratunam Market
    ‪2 min walk‬
  • CentralWorld Shopping Complex
    ‪10 min walk‬
  • Siam Paragon Mall
    ‪16 min walk‬
  • Bangkok (BKK-Suvarnabhumi Intl.)
    ‪35 min drive‬

Room options

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | In-room safe, desk, laptop workspace, blackout drapes

Family Room, Multiple Beds

  • City view
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | City view

Standard Room, 1 King Bed

  • City view
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Twin Beds

  • City view
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 2 Twin Beds, Park View

In-room safe, desk, laptop workspace, blackout drapes

Premier Room, 2 Twin Beds, Park View

  • Park view
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Executive Suite, 1 King Bed

  • Park view
  • 603 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Park View

In-room safe, desk, laptop workspace, blackout drapes

Premier Room, 1 King Bed, Park View

  • Park view
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 2 Twin Beds

  • City view
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 2 Twin Beds, Park View (Lounge Access)

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 2 Twin Beds, Park View (Lounge Access)

  • Park view
  • 301 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed

  • City view
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Park View (Lounge Access)

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 King Bed, Park View (Lounge Access)

  • Park view
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 Double Bed

  • City view
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed

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About this property

Novotel Bangkok Platinum

4.5-star Bangkok hotel, connected to a shopping center in Bangkok City Centre
Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Novotel Bangkok Platinum offers 288 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate dining areas. 55-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and bidets.

This Bangkok hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages.
In addition to a full-service spa, Novotel Bangkok Platinum features an outdoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4.5-star property consist of a business center, meeting rooms, and limo/town car service. Event facilities measuring 2906 square feet (270 square meters) include a conference center. This luxury hotel also offers a children's pool, a fitness center, and spa services. Onsite self parking is complimentary.

Novotel Bangkok Platinum has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
THE SQUARE - This restaurant serves breakfast, lunch, and dinner.
Platinum Lounge - This theme restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner. Open daily.
View Rooftop Bar - This bar is located by the pool. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Khmer, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: THB 420 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Platinum Lounge
  • THE SQUARE
  • View Rooftop Bar

Things to do

  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,906 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (80 inch wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 25 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1600.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 420 per person
  • Rollaway bed fee: THB 1600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Bangkok Platinum Pratunam
Novotel Bangkok Pratunam
Novotel Platinum
Novotel Platinum Hotel
Novotel Platinum Hotel Bangkok Pratunam
Platinum Novotel
Novotel Bangkok Platinum Hotel Bangkok
Novotel Bangkok Platinum Hotel

Novotel Bangkok Platinum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 514 out of 1006 reviews
Rating 8 - Good. 332 out of 1006 reviews
Rating 6 - Okay. 98 out of 1006 reviews
Rating 4 - Poor. 40 out of 1006 reviews
Rating 2 - Terrible. 22 out of 1006 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Prissilla

Stayed 3 nights in Jan 2025

6/10 Okay

Youyi

Traveled with family
Stayed 4 nights in total. Location wise is good. The hotel is right beside the popular Platinum Mall, excellent for shopping. There are also good amount of street stalls around this area. 10-15 mins walk to Big C and Central World mall. Hotel condition is quite poor, as it is an aged hotel. Booked 3 rooms in total. One of the room had a leaking tap at the basin causing the vanity area to be wet all the time. Water also leaked to the floor. Water heater was inconsistent and cold some of the time, eapecially during the evening. The other room had air conditioning where the temp cannot be adjusted, making it extremely cold everytime it is on. Bed was soft and shaky. Room took quite long to clean. Breakfast buffet was enjoyable and has a good selection.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jolynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Ivan, New Albany

Liked: Cleanliness, staff & service
8/10 good
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

8/10 Good

Mark

Stayed 1 night in Dec 2024

10/10 Excellent

Marybel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Marybel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when in Bangkok
Stayed 2 nights in Dec 2024

10/10 Excellent

HUI TING

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a central in the city. Very convenient to walk n shop around the areas.
Stayed 4 nights in Dec 2024

10/10 Excellent

Hieu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

DIANA ELENA, Orange

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent close to shopping centers. Walking distance to train station. Breakfast was excellent there was a variety of choices. Room was always kept clean. Staff were all nice.
Stayed 5 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Nov 2024

8/10 Good

Kim Yen

Liked: Cleanliness, staff & service
Some Aircon sound in the room should fix
Stayed 3 nights in Nov 2024

10/10 Excellent

Silvio

Stayed 1 night in Nov 2024

2/10 Terrible

RITESH

Stayed 2 nights in Nov 2024

8/10 Good

Sharifah

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Bangkok Trip
Great location! To the right of the hotel are the modern upscale malls and to the left are the markets and wholesale clothing and accessories. Food markets, 7 11, money changers and massage pkaces all available within hotel area.
Stayed 5 nights in Nov 2024

8/10 Good

Seth

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience Once again!
We have been staying in Novotel Platinum for our last few trips and it never fail us. From room cleanliness, strategic location to various mall, breakfast in the hotel and services of all the staffs are superb. We will be back again for such great services.
Stayed 4 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Michael Kirby

Business traveler
Liked: Staff & service
Room carpet could do with a clean, mini bar non existand only two bottles of water and that was it. Would prefer to see, soft dtinks, beer possibly a couple of small bottles of wine and some snacks. Basically a bit spartan. Kettle was on its way out, plug kept falling out of its socket and also you had to keep your finger on the button for it to boil, rather unsatisfactory.
Stayed 1 night in Nov 2024

10/10 Excellent

Ong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

MD SHAHID

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, excellent location. Would recommend this location to others. Very convenient to shopping and dining options. Will stay here again!
Stayed 2 nights in Nov 2024

10/10 Excellent

Ang

Stayed 3 nights in Nov 2024

10/10 Excellent

Christian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well located with a big mall in a walking dinstance
Stayed 5 nights in Nov 2024

10/10 Excellent

Mai, Anchorage

Stayed 1 night in Oct 2024