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Novotel Bangkok Sukhumvit 20

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Novotel Bangkok Sukhumvit 20

Exterior
Outdoor pool, pool umbrellas, sun loungers
Exterior
Minibar, in-room safe, desk, laptop workspace
Daily buffet breakfast (THB 530 per person)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

Map
19/9 Sukhumvit 20 Klong Toey 10110, Bangkok, Bangkok (province), 10110
  • EmSphere Shopping Center
    ‪3 min walk‬
  • Soi Cowboy
    ‪8 min walk‬
  • Terminal 21 Shopping Mall
    ‪11 min walk‬
  • Bangkok (BKK-Suvarnabhumi Intl.)
    ‪36 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Family Suite, 1 King Bed

  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds (High Floor)

Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Twin Beds (High Floor)

  • 355 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed (High Floor)

Executive Room, 1 King Bed (High Floor) | Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed (High Floor)

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, City View

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, City View

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds, City View

  • 323 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Pool

Novotel Living Bangkok Sukhumvit Legacy

Pool
Kids pool
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1007)
The price is $97
per night
$115 total
includes taxes & fees
Jan 25 - Jan 26
Novotel Living Bangkok Sukhumvit Legacy

About this property

Novotel Bangkok Sukhumvit 20

4.5-star hotel in Sukhumvit
2 restaurants, an outdoor pool, and 3 bars/lounges are available at this hotel. Free WiFi in public areas, free valet parking, and a free area shuttle are also provided. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Novotel Bangkok Sukhumvit 20 offers 244 air-conditioned accommodations with minibars and laptop-compatible safes. 42-inch LCD televisions come with satellite channels and pay movies. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
In addition to a children's pool, Novotel Bangkok Sukhumvit 20 provides an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

Event facilities measuring 6889 square feet (640 square meters) include conference space. This Art Deco hotel also offers a rooftop terrace, a complimentary children's club, and multilingual staff. A complimentary area shuttle within 800 meters is available for guests. Onsite covered self parking and covered valet parking are complimentary.

Novotel Bangkok Sukhumvit 20 has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Food Exchange - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.
Gourmet Bar - This bar specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Sky on 20 - This rooftop bar serves dinner only. Happy hour is offered. Open daily.
Pool Bar - This bar specializes in international cuisine and is located by the pool. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, German, Indonesian, Japanese, Korean, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 800 m
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 530 for adults and THB 265 for children
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Food Exchange
  • Gourmet Bar
  • Pool Bar
  • Sky on 20

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Outdoor pool

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 14 meeting rooms
  • 6,889 square feet of conference space

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 25 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1530.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 530 for adults and THB 265 for children
  • Airport shuttle fee: THB 1600 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1530.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Bangkok Sukhumvit 20 Opening June 2016 Hotel
Novotel 20 Opening June 2016 Hotel
Novotel Bangkok Sukhumvit 20 Opening June 2016
Novotel 20 Opening June 2016
Novotel Bangkok Sukhumvit 20 Hotel
Novotel 20 Hotel
Novotel 20
Novotel Bangkok Sukhumvit 20 (Opening June 2016)

Novotel Bangkok Sukhumvit 20 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 624 out of 1001 reviews" "
Rating 8 - Good. 292 out of 1001 reviews" "
Rating 6 - Okay. 54 out of 1001 reviews" "
Rating 4 - Poor. 16 out of 1001 reviews" "
Rating 2 - Terrible. 15 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Martha

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great Stay!
Stayed 4 nights in Oct 2024

10/10 Excellent

ANG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No views
Stayed 8 nights in Oct 2024

10/10 Excellent

Shelita, oxon hill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful, from the lobby to the rooms. The rooms are spacious, the bed is comfortable and the shower and bath facilities worked well. They offered certain bath amenities such as toothbrush/toothpaste, shower caps, q-tips, etc and have tons of closet space for putting away your things. My room also had a small sofa for a sitting area. The hotel has a nice pool and a gorgeous rooftop bar with very tasty food and drinks. The hotel is walking distance to EMSPHERE and Terminal 21 shopping malls; there are several modes of transportation all around and the hotel has a tuktuk service that runs every 30 minutes or so as well as cabs. The staff was very friendly and helpful and most were English speakers as well. My stay was very enjoyable and pleasant and I highly recommend this hotel
Stayed 5 nights in Oct 2024

8/10 Good

SUNG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay!
Stayed 4 nights in Oct 2024

8/10 Good

rikki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family hotel. Enjoyed our stay
Stayed 7 nights in Aug 2024

10/10 Excellent

rikki

Traveled with family
Liked: Amenities
Excellent staff, clean and tidy and a short walk to Sukhumvit. Well priced and nice roof bar
Stayed 3 nights in Aug 2024

8/10 Good

Haydn

Liked: Cleanliness, staff & service
Amazing staff and well appointed hotel for the price. Starting to show its age a little but perfect for the one night I need during transit.
Stayed 1 night in Sep 2024

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to access and easy to get to where we wanted to go. So full marks for convenience. Staff great.
Stayed 2 nights in Aug 2024

8/10 Good

GERARD ARDITYA

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 2 nights in Aug 2024

10/10 Excellent

JEAN

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soi 20stay
Lovely stay, helpful staff, excellent breakfast, comfortable room. It is in a splendid location, quiet but near transport and all you need whatever you are looking for.
Stayed 6 nights in Aug 2024

6/10 Okay

Chee Meng

Liked: Cleanliness, staff & service
Need to take 10 min walk from main road. Do consider other novotel hotel.
Stayed 3 nights in Aug 2024

8/10 Good

Wassana

Liked: Cleanliness, amenities, property conditions & facilities
It’s a good stay, but it is not the best. Likes Convenience to travel to places Cleanliness Dislikes Not all staff is polite. There is one lady at the front desk showed “I don’t care type of attitude” after I asked about my double booking with Expedia. Or maybe she had a bad day. One gentlemen showed I am happy to help attitude at all time. Wished there are more breakfast options. My stay was 7/12-8/14 if you need more information.
Stayed 2 nights in Aug 2024

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good family room. Access to executive room was a nice touch.
Stayed 3 nights in Aug 2024

10/10 Excellent

R M

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel; location, service and ambiance
After a couple of bad experiences with other Bangkok hotels, it was such a pleasure to check-in to the Novotel for my last few days in the city. The property is clean, the staff are friendly, and the rooms are simple but comfortable. Thank you for a great stay!
Stayed 3 nights in Jul 2024

4/10 Poor

YOUSEF

Traveled with family
Disliked: Staff & service, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Anunay

Stayed 1 night in Jul 2024

2/10 Terrible

Taher

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not to recommend
No satisfied at all , disappointed, poor breakfast and bad service
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael, Wetherill Park

Stayed 2 nights in Jul 2024

6/10 Okay

Sudha

Traveled with family
Disliked: Cleanliness, staff & service
Walkable distance to mall and lots of dining options. Dirty but convenient location to public transportation. Far from the both the domestic and international airports though.
Stayed 2 nights in Jul 2024

10/10 Excellent

ANG

Stayed 8 nights in Jul 2024

10/10 Excellent

Joyce

Stayed 5 nights in Jun 2024

10/10 Excellent

Steven

Stayed 3 nights in Jun 2024

10/10 Excellent

Teri

Stayed 6 nights in May 2024