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Novotel Bangkok Sukhumvit 20

4.5 star property

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Photo gallery for Novotel Bangkok Sukhumvit 20

Outdoor pool, pool umbrellas, sun loungers
2 restaurants, breakfast, lunch, dinner served; international cuisine
3 bars/lounges, rooftop bar
Aerial view
1 bedroom, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

Map
19/9 Sukhumvit 20 Klong Toey 10110, Bangkok, Bangkok (province), 10110
  • EmQuartier
    ‪5 min walk‬
  • Terminal 21 Shopping Mall
    ‪10 min walk‬
  • Pratunam Market
    ‪4 min drive‬
  • Bangkok (BKK-Suvarnabhumi Intl.)
    ‪21 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Family Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds (High Floor)

1 bedroom, minibar, in-room safe, desk

Executive Room, 2 Twin Beds (High Floor)

  • 355 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed (High Floor)

1 bedroom, minibar, in-room safe, desk

Executive Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed, City View

8.8 out of 10
Excellent
(26 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, City View

1 bedroom, minibar, in-room safe, desk

Superior Room, 2 Twin Beds, City View

9.0 out of 10
Wonderful
(19 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

8.8 out of 10
Excellent
(16 reviews)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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  • Pool
  • Kids pool
  • Waterslide
  • Parking included
4.6 out of 5, Wonderful, (1004)
$111 nightly
The price is $111 total
includes taxes & fees
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About this property

Novotel Bangkok Sukhumvit 20

4.5-star hotel in Sukhumvit
2 restaurants, an outdoor pool, and 3 bars/lounges are available at this hotel. Free WiFi in public areas, free valet parking, and a free area shuttle are also provided. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Novotel Bangkok Sukhumvit 20 offers 244 air-conditioned accommodations with minibars and laptop-compatible safes. 42-inch LCD televisions come with satellite channels and pay movies. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
In addition to a children's pool, Novotel Bangkok Sukhumvit 20 provides an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

14 meeting rooms are available. This Art Deco hotel also offers a rooftop terrace, a complimentary children's club, and multilingual staff. A complimentary area shuttle within 800 meters is available for guests. Onsite covered self parking and covered valet parking are complimentary.

Novotel Bangkok Sukhumvit 20 has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Food Exchange - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.
Gourmet Bar - This bar specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Sky on 20 - This rooftop bar serves dinner only. Happy hour is offered. Open daily.
Pool Bar - This bar specializes in international cuisine and is located by the pool. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, German, Indonesian, Japanese, Korean, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 800 m
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 530 for adults and THB 265 for children
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Food Exchange
  • Gourmet Bar
  • Pool Bar
  • Sky on 20

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Outdoor pool

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 14 meeting rooms
  • 6,889 square feet of conference space

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 25 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from August 2 2025 to August 31 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Alternate facilities are located offsite and include:

  • Business facilities
  • Recreational facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1530.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 530 for adults and THB 265 for children
  • Airport shuttle fee: THB 1600 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1530.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Bangkok Sukhumvit 20 Opening June 2016 Hotel
Novotel 20 Opening June 2016 Hotel
Novotel Bangkok Sukhumvit 20 Opening June 2016
Novotel 20 Opening June 2016
Novotel Bangkok Sukhumvit 20 Hotel
Novotel 20 Hotel
Novotel 20
Novotel Bangkok Sukhumvit 20 (Opening June 2016)

Novotel Bangkok Sukhumvit 20 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 624 out of 999 reviews
Rating 8 - Good. 284 out of 999 reviews
Rating 6 - Okay. 60 out of 999 reviews
Rating 4 - Poor. 19 out of 999 reviews
Rating 2 - Terrible. 13 out of 999 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mayra

Traveled with group, Traveled with partner
Liked: Staff & service, property conditions & facilities
Good place
Stayed 5 nights in Mar 2025

10/10 Excellent

vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Bangkok.

Spacious, clean and great service.
Stayed 3 nights in Mar 2025

10/10 Excellent

TINA SRICHAND

Stayed 6 nights in Mar 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms easy to walk everywhere
Stayed 3 nights in Apr 2025

4/10 Poor

Mihai

Stayed 6 nights in Mar 2025

10/10 Excellent

Stephen

Stayed 2 nights in Apr 2025

10/10 Excellent

Brigitte

Liked: Room comfort
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

6/10 Okay

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
We booked 2 rooms specifically because we are a family of 5. Upon booking we needed to put in our children’s ages, 16, 14, and 10 years old. When we got to the hotel we were given two rooms with 2 Twin beds in each, not enough beds to sleep and were told to share beds or pay for a roll away, which was a ridiculous price for what it was.
Stayed 3 nights in Mar 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the roof top bar
Stayed 2 nights in Apr 2025

8/10 Good

Michael

Stayed 1 night in Apr 2025

4/10 Poor

RAJESHA

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Breakfast could be better
Stayed 13 nights in Mar 2025

8/10 Good

Yat Keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall

Location is closed 15 minutes to BTS and shopping. Room space is large and clean.
Stayed 6 nights in Mar 2025

8/10 Good

Warren

Traveled with family
Liked: Amenities
Lovely Hotel in great area. Breakfast for our 3 night stay was just perfect.
Stayed 3 nights in Mar 2025

10/10 Excellent

Simon

Stayed 2 nights in Mar 2025

6/10 Okay

Gray

Stayed 4 nights in Mar 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service
Experiencing the earthquake at the rooftop bar was a bit of a new experience that I wouldn't recommend.
Stayed 4 nights in Mar 2025

8/10 Good

Danny

Traveled with family
Liked: Cleanliness, amenities
Very good location. The staff was helpful and friendly. I enjoyed my stay.
Stayed 3 nights in Mar 2025

8/10 Good

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place
Stayed 9 nights in Feb 2025

6/10 Okay

Ngan Ling

Liked: Staff & service, property conditions & facilities
The bathroom was not cleaned properly. I found stinks in the sink and on the counter. There was water in the kettle, apparently from the previous customers.
Stayed 3 nights in Feb 2025

10/10 Excellent

Teewhy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great amenities for the price. Rooftop bar had great scenery. Staff kept facilities looking spotless
Stayed 3 nights in Feb 2025

8/10 Good

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Mario

Stayed 3 nights in Feb 2025

8/10 Good

phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

I always stay at this hotel, when im in Bangkok. It never lets me down Staff are friendly,room spacious, bed comfortable. There are enough bars and food places nearby. I will return later this year
Stayed 3 nights in Feb 2025