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Hyatt Regency Bangkok Suvarnabhumi Airport

4.5 star property

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Photo gallery for Hyatt Regency Bangkok Suvarnabhumi Airport

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
Room, 2 Twin Beds (Club Access) | Minibar, in-room safe, desk, laptop workspace
Lobby sitting area
Gazebo
Billiards

Reviews

8.4 out of 10
Very good

Popular amenities

Explore the area

Map
999 Suvarnabhumi Airport Hotel, Moo 1 Nongprue, Bang Phli, Samut Prakan, 10540
  • King Mongkut's Institute of Technology Ladkrabang
    ‪4 min drive‬
  • Airport Market
    ‪7 min drive‬
  • Mega Bangna
    ‪14 min drive‬
  • Bangkok (BKK-Suvarnabhumi Intl.)
    ‪7 min walk‬

Room options

View all photos for Room, 1 King Bed, Garden View

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Garden View

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Garden View

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds, Garden View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Club Access)

Room, 1 King Bed (Club Access) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Club Access)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Club Access)

Room, 2 Twin Beds (Club Access) | Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (Club Access)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Living area | TV

Executive Suite

  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds, City View

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds

7.8 out of 10
Good
(17 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Pool View

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds, Pool View

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 2 Twin Beds

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About this property

Hyatt Regency Bangkok Suvarnabhumi Airport

4.5-star hotel in Nong Prue
This hotel features 4 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include 3 bars/lounges, a 24-hour fitness center, and a poolside bar. Housekeeping is available on request.
Hyatt Regency Bangkok Suvarnabhumi Airport offers 610 accommodations with minibars and safes. Satellite television is provided. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Bang Phli hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Hyatt Regency Bangkok Suvarnabhumi Airport features an outdoor pool and a hot tub. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. This luxury hotel also offers a children's pool, a 24-hour fitness center, and a sauna. A roundtrip airport shuttle (available 24 hours) and an area shuttle are complimentary for guests. Onsite self parking is complimentary.

Hyatt Regency Bangkok Suvarnabhumi Airport has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 4:00 AM and 10:30 AM.
Children aged 15 and younger eat free breakfast.
Golden Village - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Touchdown - This sports bar serves light fare only. Open daily.
The Square - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.
Sala Thai - This restaurant specializes in Thai cuisine and serves lunch and dinner. Open daily.
Kinsen - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free area shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 4:00 AM to 10:30 AM for a fee: THB 850 for adults and THB 425 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Golden Village
  • Kinsen
  • Sala Thai
  • The Square
  • Touchdown

Things to do

  • 24-hour gym
  • Art gallery
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Elevator

More

  • 2 buildings
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: midnight; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before midnight
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property is adjacent to the airport, and is connected to the terminal via underground walkway (B1). Guests can also reach the property via 24-hour airport shuttle service from Gate 4, Arrival Level. Airport shuttle service is available on a first-come, first-served basis.
Children 15 and under receive daily breakfast and 1 rollaway bed for no charge.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 15 and younger eat free breakfast
Rollaway/extra beds are available for THB 1532.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 850 for adults and THB 425 for children
  • Rollaway bed fee: THB 1532.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Novotel Hotel Suvarnabhumi Airport
Novotel Suvarnabhumi Airport
Suvarnabhumi Airport Novotel
Novotel Suvarnabhumi Airport Hotel Bang Phli
Novotel Bangkok Suvarnabhumi Airport Hotel Bang Phli
Novotel Bangkok Suvarnabhumi Airport Bang Phli
Hotel Novotel Bangkok Suvarnabhumi Airport Bang Phli
Bang Phli Novotel Bangkok Suvarnabhumi Airport Hotel
Novotel Bangkok Suvarnabhumi Airport Hotel
Hotel Novotel Bangkok Suvarnabhumi Airport
Novotel Suvarnabhumi Airport
Novotel Bangkok Suvarnabhumi

Hyatt Regency Bangkok Suvarnabhumi Airport Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 194 out of 384 reviews
Rating 8 - Good. 101 out of 384 reviews
Rating 6 - Okay. 42 out of 384 reviews
Rating 4 - Poor. 30 out of 384 reviews
Rating 2 - Terrible. 17 out of 384 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

calum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient but overpriced
Stayed 1 night in Dec 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wishing for a longer stay

We stayed here only one night but wish it would have been longer. The hotel is so easy to get to from the airport (we just walked). The breakfast was amazing and the pool was lovely. We didn't get to use many amenities because it was just an overnight, but we would definitely stay here again when transiting through Bangkok.
Stayed 1 night in Mar 2025

6/10 Okay

Ruth

Stayed 1 night in Mar 2025

8/10 Good

Ruth

Business traveler
Liked: Cleanliness, staff & service, amenities
Overall my experience was good and bad. The first room I got was not cleaned properly and I could see oil stains on the back of the entry door from what appeared to be from a little kid. I couldn't tell at first, but after sitting on the bed, I could smell urine and noticed a stain on the desk chair and multiple stains on the carpet. I couldn't stand the smell so I called to have my room changed. They changed my room and the second room was totally fine in smell and cleanliness, however the water completely shut off when I was at the end of my shower. I had to finish my shower with the bottle water in the room. I also couldn't figure out the internet until the very end, and that I needed to change settings on my phone web browser (allow certificates) so my phone could sign on the wifi. The hotel in general has a great building with large lobby and very good buffet. The guestroom hallways are dated though and the carpets need to be replaced and there were deficiencies on the walls (damage, stains, etc.). This hotel was the most convenient place to stay to get to the airport (it connects at the basement level to the airport) and the free shuttle straight to the check-in area was great. Overall for hotel experience I'd think twice about staying here. The water shutting off was a first for me for any hotel and I've usually never had a bad experience at a Hyatt hotel. I think Hyatt bought the hotel from Novotel in the last year though, so maybe they are still fixing things.
Stayed 1 night in Mar 2025

2/10 Terrible

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Henrik

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient hotel at Bangkok airport

Nice stopover stay between two long flights. Very easy to access through "tunnel" from basement of the terminal (about 10 min walk). Silent room good for sleeping & relaxing. Too short stay to tell enything about the restaurant and room service.
Stayed 1 night in Mar 2025

4/10 Poor

jinyeong

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It was the worst Hyatt I’ve ever been. The smell of the rooms were terrible and carpets were very dirty. We had to stay here for a night due to our flight but would never stay in this hotel ever again. There’s nothing good to offer except for its location.
Stayed 1 night in Mar 2025

10/10 Excellent

Amika

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler

Best airport hotel

Perfect like always. Our second home. Thank you all stuff specially for Biz loungen
Stayed 1 night in Mar 2025

10/10 Excellent

Kenneth, South Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to support for a brief layover
Stayed 1 night in Mar 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Marc-André

Stayed 1 night in Mar 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Alexandr

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Poor maintenance inside the room. Shower not draining, water standing and leaking inside the room. No hot water for long time, had to call to the front desk to resolve the issue, and eventually hot water issue was resolved one hour later, which was too long to wait for us as we had an early flight.
Stayed 1 night in Mar 2025

4/10 Poor

Diana

Stayed 1 night in Mar 2025

6/10 Okay

Danny

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Robert, Montrose

Stayed 1 night in Mar 2025

10/10 Excellent

Mary, Stouffville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property - staff are great - restaurant - great. Always stay there when flying out
Stayed 1 night in Mar 2025

10/10 Excellent

Gerado

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With no exaggeration whatsoever, this is the best hotel I’ve ever been lucky enough to stay in. I consider myself a moderate traveler, and out of all the hotel experiences I’ve had across 10 countries, this is the best. The customer service is 10/10, the rooms were immaculate, and I would recommend this hotel to anyone who would listen.
Stayed 1 night in Mar 2025

10/10 Excellent

Patrick, Wildwood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice stay at this relaxing property.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marie-Michelle

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Wayne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It’s a 5min walk underground and you’re in the Airport - so location is amazing if you want to avoid traffic or sleep a little longer before your flight. But that’s the only positive really But hotel needs a massive overhaul! It feels like it was Fitout in 1985 and hasn’t been ungraded since
Stayed 1 night in Mar 2025

6/10 Okay

Laurel

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel looked tired. The pool was crowded with all chaises covered in towels. No one had cleaned up
Stayed 1 night in Mar 2025