Hyatt Regency Bangkok Suvarnabhumi Airport

4.5 star property

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February 2025
March 2025

Photo gallery for Hyatt Regency Bangkok Suvarnabhumi Airport

Property amenity
Sports facility
Exterior
Front of property - evening/night
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

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999 Suvarnabhumi Airport Hotel, Moo 1 Nongprue, Bang Phli, Samut Prakan, 10540
  • The Paseo Mall
    ‪9 min drive‬
  • Airport Market
    ‪9 min drive‬
  • Robinson Lifestyle Mall
    ‪9 min drive‬
  • Bangkok (BKK-Suvarnabhumi Intl.)
    ‪13 min walk‬

Room options

Room, 2 Twin Beds, Garden View

  • Sleeps 3
  • 2 Twin Beds

Room, 2 Twin Beds (Club Access)

  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed, Pool View

  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

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About this property

Hyatt Regency Bangkok Suvarnabhumi Airport

4.5-star hotel in Nong Prue
This hotel features 4 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include 3 bars/lounges, a 24-hour fitness center, and a poolside bar. Housekeeping is available on request.
Hyatt Regency Bangkok Suvarnabhumi Airport offers 612 accommodations with minibars and safes. Satellite television is provided. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Bang Phli hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Hyatt Regency Bangkok Suvarnabhumi Airport features an outdoor pool and a spa tub. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. Event facilities measuring 8762 square feet (814 square meters) include conference space. This luxury hotel also offers a children's pool, a 24-hour fitness center, and a sauna. A roundtrip airport shuttle (available 24 hours) and an area shuttle are complimentary for guests. Onsite self parking is complimentary.

Hyatt Regency Bangkok Suvarnabhumi Airport has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 4:00 AM and 10:30 AM.
Golden Village - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Touchdown - This sports bar serves light fare only. Open daily.
The Square - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.
Sala Thai - This restaurant specializes in Thai cuisine and serves lunch and dinner. Open daily.
Kinsen - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free area shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 4:00 AM to 10:30 AM for a fee: THB 750 per person
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Golden Village
  • Kinsen
  • Sala Thai
  • The Square
  • Touchdown

Things to do

  • 24-hour gym
  • Art gallery
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8,762 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Elevator

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: midnight; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before midnight
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property is adjacent to the airport, and is connected to the terminal via underground walkway (B1). Guests can also reach the property via 24-hour airport shuttle service from Gate 4, Arrival Level. Airport shuttle service is available on a first-come, first-served basis.
Children 15 and under receive daily breakfast and 1 rollaway bed for no charge.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1532.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 750 per person
  • Rollaway bed fee: THB 1532.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Novotel Hotel Suvarnabhumi Airport
Novotel Suvarnabhumi Airport
Suvarnabhumi Airport Novotel
Novotel Suvarnabhumi Airport Hotel Bang Phli
Novotel Bangkok Suvarnabhumi Airport Hotel Bang Phli
Novotel Bangkok Suvarnabhumi Airport Bang Phli
Hotel Novotel Bangkok Suvarnabhumi Airport Bang Phli
Bang Phli Novotel Bangkok Suvarnabhumi Airport Hotel
Novotel Bangkok Suvarnabhumi Airport Hotel
Hotel Novotel Bangkok Suvarnabhumi Airport
Novotel Suvarnabhumi Airport
Novotel Bangkok Suvarnabhumi

Hyatt Regency Bangkok Suvarnabhumi Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1362 out of 2321 reviews" "
Rating 8 - Good. 566 out of 2321 reviews" "
Rating 6 - Okay. 197 out of 2321 reviews" "
Rating 4 - Poor. 112 out of 2321 reviews" "
Rating 2 - Terrible. 84 out of 2321 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Marilyn

Traveled with partner
Liked: Cleanliness, staff & service
Very easy access to airport via shuttle every 10 minutes.
Stayed 1 night in Nov 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Thewarit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything great.
Stayed 1 night in Oct 2024

8/10 Good

Camela, Mill Bay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. It’s pricey due to their convenient airport location. Love the 24 hour stay feature. We checked in at 4 pm and could stay until the next day at 4 pm. We enjoyed their beautiful pool and could have made use of their swim-up bar. Clean rooms. Delicious but expensive breakfast buffet ($30 CDN).
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Coffee bar should open earlier in the morning due to departures around 7 am and on. Otherwise no complaints~ a very nice hotel for layovers in transit
Stayed 1 night in Oct 2024

10/10 Excellent

Jessie

Liked: Amenities
Amazing
Stayed 1 night in Oct 2024

10/10 Excellent

ANTONIO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Perfet
Stayed 1 night in Oct 2024

10/10 Excellent

Corinne, Joplin

Stayed 1 night in Oct 2024

8/10 Good

Marie-Elizabeth

Wonderful buffet breakfast! Clean room.
Stayed 1 night in Oct 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Okay, but too hot for me.
This hotel is the best for convenience when staying over at BKK for an early flight. Easy walk to terminal or shuttle. The food is good but expensive. They are starting to save money by keeping it warmer inside. My room was made quite warm in the middle of the night so I woke up all sweaty. The main areas are also a bit warmer than normal. This is an expensive hotel for Thailand so the value isn't good when they cut the AC to save money on electric. The hallways are starting to get old looking too. But, otheriwise, I like the place when I really want an easy trip around BKK.
Stayed 1 night in Oct 2024

6/10 Okay

Rahul, Cardiff

Liked: Cleanliness, staff & service, amenities
Property is a bit tired. Elevator was VERY far from my room. This is a transit hotel, but does not allow luggage carts in the rooms, and doesn’t keep them around.
Stayed 1 night in Oct 2024

8/10 Good

Francisco, Hialeah

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was perfectly situated for our purposes. We had a 24 hour layover. We believe that the price for a regular room was fair. They offer a convenient shuttle to and from the airport. It’s a fairly large hotel with a beautiful lobby area. The staff is very courteous and efficient. Check in was quick. The room was clean and spacious. We had time, so we took the train to the last station for a little sightseeing, shopping, and an early dinner. It costs about $1.35 each way and only took about 30 minutes each way and they run fairly often. TIP: if you don’t have Thai currency (Bhat) there are a couple of ATM machines just outside the hotel. You have to pay for the train with Bhat. Our only complaint and shock was the $16 double espresso for two. Not even in New York City. I believe it would have been cheaper to get the breakfast package than ordering the coffee. Still in SHOCK! Anyway, yes we recommend this hotel just be aware of the ridiculously expensive coffee!
Stayed 1 night in Oct 2024

10/10 Excellent

Tun, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Oct 2024

8/10 Good

Keith

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy shuttle from airport terminal
Stayed 1 night in Oct 2024

2/10 Terrible

Brian

Business traveler
Disliked: Property conditions & facilities
I've stayed at this hotel many times since it first opened. It's been in decline for the last ten years. Too many individual items to list here - but indicative is the fact that the staff response to my complaints was to invite me to join "the Club", implying I might get better service, Outrageously bad value for money. Close to the airport is the only things going for it.
Stayed 1 night in Oct 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient!
Stayed 1 night in Oct 2024

10/10 Excellent

Alea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect after a long flight A short walk from airport arrival/ baggage claim. Room service is 24/7. Rooms and halls are quiet. Staff is extremely helpful and kind. Minibar is fully stocked. Relaxing bath and spa after a long flight before heading into downtown BK.
Stayed 1 night in Oct 2024

4/10 Poor

Tim

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great airport hotel
Great hotel of you need to be near the airport. It is clean, quiet and accommodating. The restaurant is quite good as well. An added park is that the tramway into Bangkok is walking distance from the hotel!
Stayed 1 night in Oct 2024

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
Still the go to property for early departures. The price is becoming poor value. The only reason I stay there now is other "airport" hotels require 24 hours notice to book the free mini bus whereas the Novotel always has one available. T.M.
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Stayed 1 night in Oct 2024

10/10 Excellent

Thipyanipa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slept well
Stayed 1 night in Oct 2024

4/10 Poor

Sara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They should update the room .
Stayed 1 night in Oct 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, room comfort
Ultra convenient airport hotel in Bangkok
An unbelievably convenient hotel if one has early or late journeys at Bangkok Free shuttle from exit 4 or take AC tunnel at city express train exit, 7. No problem taking airport trolleys which are free. From airport there is an entrance to the tunnel just next to reception. Walking with a trolley takes 10 minutes Hotel is not particularly cheap but rooms and comfortable, quiet and clean. There is a good pool too. Food in restaurants is excellent but again not particularly cheap. If this is a big issue simply walk to the airport where there are numerous cheap, sit down but street food places. Lots of FX places at the airport end of the tunnel which give particularly good rates
Stayed 2 nights in Oct 2024