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Mercure Banjarmasin

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Banjarmasin

Outdoor pool
Lobby
Outdoor pool
Lobby
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Air conditioning
  • Gym

Explore the area

Map
Jl Achmad Yani Km 2 N 98, Banjarmasin, South Kalimantan, 70232
  • Duta Mall
    3 min walk
  • Masjid Raya Sabilal Muhtadin
    3 min drive
  • Tiga Wonton
    1 min walk
  • Banjarmasin (BDJ-Syamsudin Noor)
    38 min drive

Room options

About this property

Mercure Banjarmasin

5-star Banjarmasin hotel with 1 restaurants, connected to a shopping center
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite.
Mercure Banjarmasin offers 180 air-conditioned accommodations with minibars and safes. Cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Banjarmasin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.
In addition to a children's pool and an outdoor pool, Mercure Banjarmasin provides a sauna and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers spa services, barbecue grills, and gift shops/newsstands. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Mercure Banjarmasin is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
D Lotus - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.
Pure Pleasure - This lobby lounge serves light fare only.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 110,000 for adults and IDR 55,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • D Lotus
  • Pure Pleasure
  • Sante

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting
  • Children's pool
  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 400000.0 per night
Cribs (infant beds) are available for IDR 300000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 110000 for adults and IDR 55000 for children
  • Airport shuttle fee: IDR 150000 per vehicle (one way)
  • Crib (infant bed) fee: IDR 300000.0 per day
  • Rollaway bed fee: IDR 400000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Mercure Banjarmasin
Mercure Hotel Banjarmasin
Mercure Banjarmasin Borneo
Mercure Banjarmasin Hotel
Mercure Banjarmasin Kalimantan
Mercure Banjarmasin Hotel
Mercure Banjarmasin Banjarmasin
Mercure Banjarmasin Hotel Banjarmasin

Mercure Banjarmasin Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 10 out of 39 reviews" "
Rating 8 - Good. 21 out of 39 reviews" "
Rating 6 - Okay. 3 out of 39 reviews" "
Rating 4 - Poor. 4 out of 39 reviews" "
Rating 2 - Terrible. 1 out of 39 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Edyana

Business traveler
Stayed 1 night in Nov 2021

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Room smells terrible
The worst mercure chain in Indonesia. I’m a bss traveler and I stayed in many mercure hotels all over. Day 1 : checked in at 7 pm and had to wait for 45 mins for my room. Inside it smells weird but too tired to complain Day 2 : found 1 roach in the cupboard the room smells terrible Day 3 : found another mini roach inside the bathroom Day 4 : checked out ASAP I would change hotels if I have the time. I was just too tired and couldn’t argue that’s why I stayed. Seriously not recommended
Stayed 4 nights in Jun 2021

10/10 Excellent

Edyana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Winifred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

markhoward, Portsmouth uk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time I have stayed here and always for more than 2 weeks ,location is perfect being at the shopping centre . The room is perfect , good bathroom , good bed , AC and TV all good , Gym and pool both very good . The staff are the best . My only issue is that the hotel shares the access ramp with the shopping centre car park and on the weekend it can take 20 minutes just to get up and down the access ramp . and my driver has to pay just to drop and pick me up , the hotel really needs its own access ramp and extra parking and drop off and pick up should be quick and easy and free .
Stayed 14 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied stay
Clean room equipped with amenities
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

4/10 Poor

Bernie, Canberra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel attached to shopping mall
Really wanted to like We arrived at hotel at 7pm and our room wasn't ready. Reception staff called to have the room made up. They told us 15 minutes and to wait in lounge area in lobby, however no one came to advise us if the room was ready. After 30 mins we approached the reception desk and they acted like we had just arrived. Given the letter left under our door later that night stating the hotel was at full occupancy we are unsure if we even got the room we paid for. Room was spacious bed was comfortable however the bathroom was not set up well. With the shower in the bath the bathroom floor was always saturated with water. The way its designed the water follows the tiles around the bath and runs onto the floor instead of into the bath. Not sure of the requirements of others but a shower not in a bath seems a more practical inclusion in a hotel room. Had constant problems with electricity. The power went out in the room almost daily. Internet was unpredictable. Strangely the wifi modem for the room was plugged into a power outlet which is controlled on the light circuit so you turn the light out and lose wifi in the room. Again strangely you have to log into the wifi in your room then every time you leave and return you need to log in again. Go down stairs to lobby you need to log into a different wifi then again when you leave and return to lobby you need to log in again. Very un user friendly. Breakfast buffet limited for westerners. Pool area and surround well presented

10/10 Excellent

kharismawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in banjarmasin
It was amazing hotel but the city is so small

10/10 Excellent

mark , LONDON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
20 nights at Mercure Banjarmasin.
I had 20 good nights at the Mercure , The hotel is very modern and everything is in very good condition and clean , All the Hotel staff are very good at their Jobs and know what they are doing . My hotel room was a standard room but still it had a king size bed and the room had lots of space with good A.C , 32''T.V , Fridge and WIFI , very happy with this room . The Hotel is built on top of a Shopping centre mall , so for me it was perfect location . The Hotel is 1 hour from the Airport , but on Saturdays and Sundays allow for 2 hours as the traffic is unforgiving , plus at the moment with the shopping mall carpark and hotel being developed it could also take 30 minutes to get through the car park to the Hotel , and another 30 minutes to get out of the carpark on Saturdays and Sundays only . When i am in Banjarmasin again i will stay at the Mercure again as it an excellent hotel and good value for money .

2/10 Terrible

Verified traveler

Disliked: Staff & service
I was charged an additional 300000 rupiah as credit but debited to my credit card. Other Hotels I stayed in previously only swipe my card. So far, Mercure did not return me the money

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but not convenient access
Unexpected experience happen to me when I stay at this hotel. Firstly, I think that live the hotel that connect to the mall will be excited, but the fact it make my family must walk to the hotel because the road to the hotel is closed by the police officer due to the crowded car toward the mall. About the hotel itself is very convenient, new and clean. Maybe the hotel should find other access without pass the mall.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpected experience
It should be nice that the hotel connect to the mall (Duta Mall), but unfortunately there is only one access to the hotel, so if the mall is too crowded, the road to the mall is closed that mean access to the hotel is closed as well. It gives bad experience to me because I must walk quite far to reach the hotel due to the access road to the hotel is closed.

8/10 Good

dayna p.

Liked: Cleanliness, staff & service, room comfort
family trip
good service for bussiness and family, recommended hotel for trip

10/10 Excellent

SHABREZ, Kolkata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
excellent

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed a few nights.
Stayed a few nights with my wife. Normaly we enjoy eating in the hotel for breakfast but we did not receive a comp. breakfast. Room locked me out every morning and I had to reset my key to reenter at the lobby. Very polite and helpful employees working there. Clean and quite rooms with AC. Nice clean pool.

8/10 Good

juli s.

Liked: Cleanliness, staff & service, room comfort
awesome family trip
this hotel is very good for holiday or bussines. i remoneded for holiday.. thank you

10/10 Excellent

Yosua, surabaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
#perfect
A perfect hotel for Family, and get a big swimming pool inside.. Well done..

8/10 Good

Rajesh, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay at Banjarmasin
Very good hotel with excellent location on top of a mall which therefore gives all dining and shopping options. Courteous Staff and good service. Comfortable room with good view as all floors are high floors.

8/10 Good

Abraham, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel Amenities for Indonesian Hotel especially outside Jakarta. Love the Pool. Very Nicely Design. A lot of TV Channels, Indonesian and Other Foreign Languages as Well.

6/10 Okay

andi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

10/10 Excellent

CHANG IL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

4/10 Poor

kyeongrok

Business traveler
Disliked: Cleanliness, room comfort
Location good, room condition soso
Room has big space. Pillow and bed stuff was not clean and even had bad smell on it.. Location is good to go best mall on banjarmasin. That’s it.
Stayed 2 nights in Dec 2020

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
入住經驗
房間跟床鋪都有淡淡的臭味，衣服濕了之後很久沒洗的那種味道，按摩很舒適
Stayed 3 nights in Mar 2019

8/10 Good

Namira, Banjarmasin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kami bener-bener puas, sesuai ekspetasi kami. Gak kapok deh klu booking hotel lewat aplikasi online Expedia
Stayed 1 night in Dec 2018