*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Deluxe Volcán features a full-service spa. Guests can enjoy a complimentary breakfast each morning. This luxury lodge also offers spa services, a garden, and concierge services.
Deluxe Volcán has designated areas for smoking.
- Spa services on site
- Daily
- Luggage storage
- Proposal/romance packages available
- Wheelchair accessible – no
- Free cooked-to-order breakfast
- Concierge services
- Full-service spa
- Designated smoking areas
- 24-hour front desk
- Laundry facilities
- Free breakfast
- Spa treatment room(s)
- Total number of rooms - 4
- Babysitting or childcare (surcharge)
- Garden
- Off-street parking
Family Friendly Amenities
- Free WiFi
- Laundry facilities
- Babysitting or childcare (surcharge)
- Separate dining area
Room Amenities
Deluxe Volcán offers 4 accommodations with slippers and hair dryers. Rooms open to patios. These individually decorated and furnished accommodations have separate dining areas. Tempur-Pedic beds feature down comforters and premium bedding. Televisions come with smart speakers. Bathrooms include separate bathtubs and showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
- Free toiletries
- Hair dryer
- Yard
- Patio
- Premium bedding
- Wireless internet access
- Blackout drapes/curtains
- In-room massage available
- Slippers
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Down comforter
- Individually furnished
- Individually decorated
- Tempur-Pedic mattress
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of beds 1
- Housekeeping on request
- Soap
- Shampoo
- Toilet paper
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Smart speaker
- Mobile key entry
- WiFi speed 50+ Mbps
- Smooth flooring in room
- Hardwood flooring in room
Internet
Available in all rooms: Free WiFi , Wireless internet access
Food & Drink
A complimentary cooked-to-order breakfast is served each morning between 8:30 AM and 9:00 AM.
Spa Services
Refugio Spa Garden has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a mud bath and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.
- Mud bath in spa
- Hot stone massage
- Deep tissue massage
- Number of treatment rooms 4
- Steam room in spa
- Outdoor treatment areas
- Couples treatment rooms
- Facial treatments
- Body scrubs
- Ayurvedic treatments
- Massages
Nearby Activities
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals nearby
- Ecotours nearby
- Mountain climbing nearby
- Rock climbing nearby
- Skydiving nearby
- Hot springs nearby
- Health or beauty spa nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
We have included all charges provided to us by the property.
Optional extras
- Pet fee: USD 15 per pet, per stay
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 50.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at anytime
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Staff temperature checks are not conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Pets cannot be left unattended
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitization practices of any association
Staffed front desk
Property mobile app recommended for guests
Property mobile app name Whatsapp
LGBTQ friendly
Service animals are allowed
Service animals are exempt from fees/restrictions
Guest accommodation is sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation might be required for some facilities onsite
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Food service has been amended for enhanced safety
Guests must register online prior to arrival
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
- Rollaway/extra beds are available for USD 50.0 per night.
Pet Policy
- Pets allowed for an extra charge of USD 15 per pet, per stay
- Dogs only
- Up to 35 lbs per pet
- Pets cannot be left unattended
- Service animals are welcome, and are exempt from fees
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the lodge prior to arrival, using the contact information on the booking confirmation.
Children may not be eligible for complimentary breakfast.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Deluxe Volcán Lodge
- Deluxe Volcán Baños de Agua Santa
- Deluxe Volcán Lodge Baños de Agua Santa
Hotel Reviews
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