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Meraki Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Meraki Hotel

Junior Suite, 1 Bedroom | Cribs/infant beds, free WiFi, bed sheets
Exterior
Exterior
Bar (on property)
Comfort Room | Cribs/infant beds, free WiFi, bed sheets

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast included
  • Laundry
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Calle Ambato y Thomas Halflats, Baos de Agua Santa, Baños de Agua Santa, 180250
  • Banos Central Market
    1 min walk
  • Sebastian Acosta Park
    3 min walk
  • Church of the Virgin of the Holy Water
    3 min walk

Room options

View all photos for Premium Triple Room, Multiple Beds, Accessible

Cribs/infant beds, free WiFi, bed sheets

Premium Triple Room, Multiple Beds, Accessible

  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Superior Triple Room

Superior Triple Room | Cribs/infant beds, free WiFi, bed sheets

Superior Triple Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room | Television

Standard Triple Room

  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Standard Room

Television

Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room, 1 Queen Bed

Television

Standard Single Room, 1 Queen Bed

  • Sleeps 1
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room | Cribs/infant beds, free WiFi, bed sheets

Comfort Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Cribs/infant beds, free WiFi, bed sheets

Junior Suite, 1 Bedroom

  • 2992 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Cribs/infant beds, free WiFi, bed sheets

Superior Double or Twin Room

  • Sleeps 2
  • 2 Queen Beds and 1 Large Twin Bed

View all photos for Family Room, 1 Bedroom

Television

Family Room, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Classic Room

Television

Classic Room

  • Sleeps 5
  • 1 Queen Bed, 1 Large Twin Bed and 1 Large Twin Bunk Bed

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per night
$108 total
includes taxes & fees
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About this property

Meraki Hotel

Baños de Agua Santa hotel with rooftop terrace
A snack bar/deli, a rooftop terrace, and a coffee shop/cafe are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Meraki Hotel offers 16 accommodations. Accommodations offer separate dining areas. Premium cable television is provided.

Bathrooms include showers. This Baños de Agua Santa hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Baños de Agua Santa hotel also offers a rooftop terrace, tour/ticket assistance, and laundry facilities. Complimentary self parking is available on site.
A complimentary full breakfast is served each morning between 8 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 14-inch TV with premium cable channels

Food and drink

  • Separate dining area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 18.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 25.00 per person (roundtrip)
  • Crib (infant bed) fee: USD 18.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Meraki Hotel Banos
Meraki Hotel Banos Agua Santa
Meraki Hotel Hotel
Meraki Hotel Baños de Agua Santa
Meraki Hotel Hotel Baños de Agua Santa
Meraki Hotel Hotel
Meraki Hotel Baños de Agua Santa
Meraki Hotel Hotel Baños de Agua Santa

Meraki Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 15 out of 37 reviews" "
Rating 8 - Good. 6 out of 37 reviews" "
Rating 6 - Okay. 9 out of 37 reviews" "
Rating 4 - Poor. 5 out of 37 reviews" "
Rating 2 - Terrible. 2 out of 37 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

teddy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baños stay from USA
People were friendly. Great service. Always glad to assist
Stayed 3 nights in Sep 2023

4/10 Poor

Ralph

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicacion es centrica, pero el hotel ya es algo viejo, el servicio mas o menos, la toalla de manos con huecos y el estacionamiento a 3 cuadras. En resumen no justifica el precio pagado por noche.
Stayed 2 nights in Apr 2023

6/10 Okay

howard

Liked: Staff & service
it is a nice enough hotel for the money ($20). Right in the middle of town so bars and restaurants are very close. Bedding and linens were clean, staff was friendly. Good for those on a budget
Stayed 1 night in Oct 2022

6/10 Okay

Arauna

Traveled with family
Liked: Staff & service
The property was in the city center close to everything. Staff was really nice and cooperative. Place is a little outdated, has mold. Also theres a street singer that starts singing @ 7 am that wake you up in the morning. Breakfast was really nice.
Stayed 4 nights in Aug 2022

4/10 Poor

Kim

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No coffee in the morning, keys laying out upstairs so anyone can get into any room in fact empty room doors are open, but that didnt nother me. Again, NO COFFEE I had to force the front desk guy to boil me some water. SO LOUD!!!! Its just the area but also the clientele as it is by the bar street. No outside walls to street its just open air. There are ant or rat traps in each of the bathroom windows coming into each room. At least they are there I guess, but ewww disconcerting. Also at first we had no hot water he said leave it running 5 minutes then when still icy went to do some work upstairs a couple of times and finally made it lukewarm ish. I did take a shower in it, but my daughters who had her own room next door didnt. I hate saying bad stuff. It was okay to stay but this is what it was and we left as soon as we woke up to move down the street. The staff was nice and got me a taxi.
Stayed 1 night in Jan 2022

10/10 Excellent

Zyomara, QUITO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención
Stayed 1 night in Dec 2021

10/10 Excellent

David Andrew, Johnson City

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms with large beds that were comfortable. Adequate bathroom - pretty simple but has nice hot water. Good breakfast and pretty decent service. Great work!
Stayed 2 nights in Oct 2021

10/10 Excellent

Kristofer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice
Beautiful and affordable hotel in a very convenient location
Stayed 2 nights in Jun 2021

10/10 Excellent

Nelson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Being that the place was in the heart of the town which is great, and knowing the limited space in situations like that. It was a great place to stay overall.
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Traveled with group, Traveled with family
Liked: Amenities
Disliked: Staff & service
I reserved a King Size bed, but we were given a small room with a queen size bed. The curtain did not cover the entire window and the light from the hallway made it impossible to be dark during the night. It seems everything in Ecuador echos due to tile floors, concrete and mountains. This hotel is in the middle of down town, so bring ear plugs. There are nice rooms downstairs that look very romantic and actually have king size beds. But to book them online it says they are for one person. Breakfast was really good.
Stayed 1 night in Dec 2019

6/10 Okay

Blanca, New York

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This janitors is great but the Internet it’s horrible morning breakfast is great the rooms don’t look like in the picture But it’s not that bad
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Door was broken, upper glass was missing. I asked front desk to fix at 08:30 am and I returned to hotel back at 3:30 pm and still was not fixed. I didn't like the service so I checked out and up until this day I have not received my refund for three rooms. Do not go to this hotel. Is a ripoff..
Stayed 3 nights in Sep 2019

10/10 Excellent

Harvey

Stayed 1 night in Sep 2019

2/10 Terrible

Tara

Disliked: Cleanliness, property conditions & facilities, room comfort
A true nightmare.
A true nightmare. The worst part was how loud this hotel was. It’s across a fitness studio that blasted music from 7 am to 9 pm. After that there were drunk people screaming and dogs barking. The walls were not soundproof in the slightest. There was mould all over the shower curtain and shower. There was no air circulation and the room was muggy and smelly. The room was very small and was not what was pictured when we booked. We put down a king bed and received a full. The parking was 4 blocks away which is highly inconvenient. There’s also a horrible doorbell sound every time someone walks in and it goes on throughout the night. The only plus side was it was walking distance to a lot of restaurants and bars (which made the area very loud) and the staff were friendly.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, convenient location, clean, Delicious breakfast, could improve the WiFi.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent choice of hotel to stay in Banos. Right in the heart of town everything is only steps away. The staff are very friendly and helpful. One girl in particular (Cecilia) a lady!! Went above and beyond her normal duties, she recommended and organized activities for me and just a very nice and helpful person. As all the staff are. You won’t go wrong booking this Hotel. Highly recommend. Thank you all 👍👍👍👌👌👌
Stayed 3 nights in Jun 2019

10/10 Excellent

Eduardo, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a nice hotel in the right center of Banos. Surrounded by all kind of restaurants, shopping places, cultural facilities, etc. Friendly staff and very good breakfast served to your table. The only negative point was that the hotel changed its name and no longer is Hotel Paraiso. That is why it was difficult for us to identify the hotel location when we arrived. They said that the name change was provided to Expedia time ago.
Stayed 1 night in Oct 2018

6/10 Okay

Shmuel

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Good location and friendly staff, subpar rooms
The Paraiso hotel was hard to find since its name has changed to Hotel Meraki... Online information was somewhat misleading: The promised free parking was a locked lot 3 blocks away. There is no parking in front to drop off luggage. The room was small and stuffy with one window, towards the corridor and smelled strongly of cleaning chemicals. Still, the toothbrush holder in the bathroom was dirty and moldy... On the plus side, the staff was cheerful and friendly and the breakfast was plentiful and good. The location is very good, in the lively center of town.
Stayed 1 night in Oct 2018

8/10 Good

darnell m.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recent stay
We arrived to find out that the hotel had recently been sold and was in the process of being changed. During our time there, some light renovations were being done. Yet, the hotel staff was incredibly friendly and accommodating to us. Despite the transition, we were still well pleased.
Stayed 3 nights in Jun 2018

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
What a lovely hotel. Located in centre of town near all the tour agencies, shops, restaurants and supermarket. Big filling breakfast of eggs, fruit and fresh delicious rolls. Room was very clean with comfortable bed and hot shower. Staff were very helpful even with my limited Spanish. Will definitely stay here again if in Banos.
Stayed 4 nights in Jun 2018

6/10 Okay

missy, united states

Disliked: Room comfort
Noisy!!!
Construction work at night, not evening, after 9. Loud music playing in am Hot water unreliable. Seemed very clean though. They were sweeping steps at 7 am, hitting every rung on the railing
Stayed 2 nights in Dec 2017

4/10 Poor

missy, united states

Disliked: Property conditions & facilities, room comfort
Noisiest hotel ever
Noise late at night and early in the morning Hammers at 9 pm (lobby) and cleaning noise at 7 am with loud music from lobby starting at 8 am.
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
This is hotel is in a great location. Great staff. Got upgraded to one of their nice suites.
Stayed 2 nights in Jun 2017

8/10 Good

LIBIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RECOMENDABLE
MUY BONITO PERO EL HOTEL LEJANO
Stayed 1 night in Apr 2023

6/10 Okay

Kasper Holst

Disliked: Staff & service
Decent room, good location, low on service
Fine hotel, very central placed in Baños with large rooms and large beds. The WiFi is quite decent. Good breakfast with bread, juice, coffee, cheese and ham. The staff is friendly and smiling, but the attention around the reception is poor and people often have to wait there to be serviced. They have a bell which rings every time a new guest comes in, which is loud and repeated. We stayed at the lower floor, right out to the breakfast area. Both employees and guests are very noisy, both at night and early mornings - which made it hard to sleep. The cleaning service was a bit slow when we were there, and on the day we had to leave, the service happened after 4pm.
Stayed 3 nights in Dec 2022