Puerta del Sol Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Puerta del Sol Hotel

Front of property
Panoramic Twin Room, Mountain View | View from room
Check-in/check-out kiosk
Coffee shop
Indoor wedding

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking included
    Parking included
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Ambato y Arrayanes (esquina), Baños de Agua Santa, Tungurahua
  • Church of the Virgin of the Holy Water
    4 min walk
  • Termas de la Virgen
    5 min walk
  • Sebastian Acosta Park
    5 min walk

Room options

Panoramic Twin Room, Mountain View

  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed (2 people)

  • City view
  • Sleeps 2
  • 1 Double Bed

Triple Room

  • City view
  • Sleeps 3
  • 3 Twin Beds

Similar properties

About this property

Puerta del Sol Hotel

3.5-star Baños de Agua Santa hotel with restaurant
This hotel features a restaurant, a coffee shop/cafe, and concierge services. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Puerta del Sol Hotel offers 30 accommodations with safes. Televisions come with cable channels.

Bathrooms include bathtubs. This Baños de Agua Santa hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. This Baños de Agua Santa hotel also offers a terrace, tour/ticket assistance, and concierge services. Onsite self parking is complimentary.
A complimentary continental breakfast is served each morning between 7:30 AM and 9:30 AM.
Puerta del Sol Hotel has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bathroom

  • Bathtub
  • Private bathroom

Entertainment

  • TV with cable channels

More

  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 120 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Puerta Sol Hotel Banos
Puerta del Sol Hotel Hotel
Puerta del Sol Hotel Baños de Agua Santa
Puerta del Sol Hotel Hotel Baños de Agua Santa
Puerta del Sol Hotel Hotel
Puerta del Sol Hotel Baños de Agua Santa
Puerta del Sol Hotel Hotel Baños de Agua Santa

Puerta del Sol Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 25 reviews" "
Rating 8 - Good. 9 out of 25 reviews" "
Rating 6 - Okay. 7 out of 25 reviews" "
Rating 4 - Poor. 3 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

ryan

good enjoyable stay
The hotel was easy to find and our room had a great view of the mountains. The hotel is a short distance from the town centre and is in a quiet location. would stay again

6/10 Okay

Verified traveler

Adequate staffing
Hotel needs to increase their staff. We carried our bags - I checked out early with no assistance

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Photos are misleading
When I arrived they did not have my reservation. I had to show them my printout showing I booked and paid for three nights through Expedia. They gave in and gave me a room with a view of a big ugly pink hotel across the street. I paid a little more for a room with a view and complained and they moved me across the hall. The room was nothing like the photos. I would rate it a 3 star hotel. The breakfast was less than average. Room was clean enough, and there was hot water and it was only a couple of blocks from the stores and restaurants.I changed to a better hotel when we extended our stay, at a cost of 20 more per night.

6/10 Okay

Osvaldo, Miami, Fllorida

Liked: Cleanliness, room comfort
Nice accomodations for the price
It was very good. Good service and good value for the money

4/10 Poor

Paul, Ecuador

Liked: Cleanliness, staff & service
Good if You Don't Mind Cold Showers & No Internet
This is a hotel with a number of good qualities (clean, nice bed coverings, pretty good breakfast), but there was no hot water in the morning and the WiFi did not work at all.

6/10 Okay

gustavo, quito

Liked: Cleanliness, staff & service
close to the center of the city
you get what you pay. The breakfast poor, and you has to be there very early, after 9 am there is not replacement. Rooms are clean but a litlle hot. Close to te the center and movement of the city.not to come back again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
our two day in Banos
The hotel was an easy walk to the shops, the hot springs baths and restaurants. When we wanted to go more of a distance taxis were easy to get & reasonable. We went to "La Bella Italia" Restaurant the first night & returned the second because we enjoyed it so much. Our room at Puerta del Sol was very attractive & we enjoyed our stay.

8/10 Good

Oliver, BC Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant location close to downtown
Close to centre but not too close. Rooms at front of the building have nice view of the waterfall. Staff very friendly. Good TV channels for football. Lots of restaurants close by.

8/10 Good

Megan, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room, good rates
Went to Banos to check out the sights. We stayed a single night and were comfortable with the room.

6/10 Okay

XAVIER

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Nice view of the falls and good location
Excellent except for the poor Internet connection, particularly on the third floor.

10/10 Excellent

Fernando, Linden, NJ

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in the town of baños
It was a little outside the central area, but the walk was refeshing and safe. Hotel was safe and as shown, would definitely reccomend it.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view from our room was beautiful. The breakfast was very nice and the staff was very helpful especially Lola!

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel. A little off from the center of town.
Noce staff. They tried to accomodate my needs. The room was very dsrk, so I asked for another light bulb which I replaced myself.

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

x, Lyndhurst, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay at a budget!
Staff is great and accommodating. I came with my grandmother (who is 83 years old and can barely walk) and my whole family (group of 8) and I was afraid how they would handle it. Superb! Ernesto is very friendly and educated. Breakfast is delicious and they will try to accommodate you as much as possible. Loved the place, really close to where all the action is, but far enough for you to enjoy a great rest. Recommend it 100%. Do remember that is on a budget, not 5 start amenities, but definitely 5 star on staff and cleanliness of hotel. The only negative is the cable, it's blurry and it will get your eyes. I barely notice since I didn't go to watch TV. If you are one of those, then this is not the place for you. If you just need a clean, safe, friendly place to rest to enjoy an next day of adventure, this is the place to go! Don't overpay!!!

10/10 Excellent

Don, Mpls, MN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Hotel in Otavalo
We stayed one night. The hotel is very clean, rooms are interesting in this restored hacienda.

10/10 Excellent

Matthew Fisher, Ecuador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Place to put your head down
Good hotel, clean, tidy, and freindly helpful staff

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

4/10 Poor

Marie

Disliked: Staff & service, property conditions & facilities, room comfort
Déprimant mais propre
Les . mûrs sont en carton. .c'est la déprime assurée. Pour le coin c'est parfait.bien situé. Propre mais sans plus.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruhige Lage fußläufig zum Zentrum
Günstige Position für Ausflüge in die Stadt und die Umgebung.

8/10 Good

German Eduardo, Quito

Liked: Cleanliness, staff & service, room comfort
Muy bueno
Bien ubicado, muy buen servicio y desayuno excelente.

10/10 Excellent

Xavier, st didier au mont d'or

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une bonne adresse à ne pas manquer
Une bonne adresse dans cette ville avec de l'écoute et du service Très sympathique

6/10 Okay

Mauricio E, Medellin

Disliked: Cleanliness, room comfort
Regular
justo para 1 noche

8/10 Good

François, Corsier sur Vevey

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel pratique er sympathique.
Accueil sympathique