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Hotel Elitsa

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Elitsa

Interior entrance
Maisonette (4 people) | Minibar, in-room safe, desk, soundproofing
Maisonette (4 people) | Terrace/patio
Maisonette (4 people) | Living area | 28-inch TV with cable channels
Restaurant

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Spa
  • Breakfast available
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
12 Gotse Delchev Str., Bansko, 2770
  • Paisii Hilendarski Historical Center
    1 min walk
  • House Museum of Neofit Rilski
    2 min walk
  • Museum of Otets Paisii Hilendarski
    3 min walk

Room options

View all photos for Luxury Double Room

Luxury Double Room | Minibar, in-room safe, desk, soundproofing

Luxury Double Room

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Luxury Triple Room

Luxury Triple Room | Minibar, in-room safe, desk, soundproofing

Luxury Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, soundproofing

Double Room

  • 215 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Luxury Quadruple Room

Luxury Quadruple Room | Minibar, in-room safe, desk, soundproofing

Luxury Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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Front of property

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Breakfast included
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The price is $103
per night
$112 total
includes taxes & fees
Dec 11 - Dec 12
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About this property

Hotel Elitsa

3-star hotel in Old Town Bansko
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Hotel Elitsa include ski storage and complimentary wireless internet access.
Hotel Elitsa offers 20 air-conditioned accommodations with minibars and safes. Televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages and massages.
Have fun with onsite winter activities, including downhill skiing and snowboarding. When the sun goes down, sip après-ski drinks in the hotel's bar.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Wireless Internet access is complimentary.

Hotel Elitsa is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Hotel Elitsa has a restaurant on site.
Room service (during limited hours) is available.

Languages

Bulgarian, English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) during limited hours

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 10:00 AM for a fee: BGN 10 for adults and BGN 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Downhill skiing
  • Ski storage
  • Snowboarding

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Spa

  • Hot stone massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Built in 2013
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 28-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BGN 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BGN 12.0 per day

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately BGN 10 for adults and BGN 7 for children
  • Airport shuttle fee: BGN 4.00 per person (roundtrip)
  • Airport shuttle fee per child: BGN 35 (one-way), (from 4 to 10 years old)
  • Pet fee: BGN 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: BGN 12.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 12 years old are not allowed in the spa tub without adult supervision

Property is also known as

Elitsa Bansko
Hotel Elitsa
Hotel Elitsa Bansko
Hotel Elitsa Hotel
Hotel Elitsa Bansko
Hotel Elitsa Hotel Bansko

Hotel Elitsa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 11 out of 29 reviews" "
Rating 8 - Good. 11 out of 29 reviews" "
Rating 6 - Okay. 2 out of 29 reviews" "
Rating 4 - Poor. 3 out of 29 reviews" "
Rating 2 - Terrible. 2 out of 29 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walls are so thin that I could hear the people in the next room snoring and not only hear them speaking on the phone but also the callers. The hotel stank of tobacco and the staff is generally quite rude and unhelpful. The location was the one positive thing about this hotel, as you can easily access shops and restaurants of Bansko.
Stayed 4 nights in Feb 2024

2/10 Terrible

Gregory, Northwood

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2023

10/10 Excellent

emmy, uk

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing breakfast, convenient minibus transport, clean rooms, comfortable beds, very warm and cozy, modern bathrooms, quaint area close to a beautiful church, not a far walk from the gondolas
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Convenient and inexpensive
There are more luxurious hotels closer to ski lift but for accomodation only really this was fine
Stayed 7 nights in Mar 2018

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
exelent staff, very olesent, rooms are avariga size but clean and have table in case for working (laptop or other bussiness urgent needs ).. good hotel

8/10 Good

Mirko

Liked: Cleanliness, staff & service, property conditions & facilities
3 star hotel
Just what we expected . Solid 3 star hotel. Very friendly staff , relatively small rooms perfectly heated . Food above expectations . Good location , practically in the middle of the main and only street in Bansko , a few steps from the center. About 20 min walk from the ski gondola . Very fine for the price you pay.

8/10 Good

Ellen, Portsmouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy
This is a very pleasant hotel. The only bad points are the poor wifi and having to hand your key in every time we went out.. Very handy for the old town. Only 10 or 15 mins walk to the ski lift ..

10/10 Excellent

Steve D, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and well run hotel with very friendly staff
This is an excellent place to stay in Bansko. Just away from the crassness of the new town; just on the edge of the atmospheric old town. Very clean and stylishly decorated. Very large rooms. Best of all though the staff were amazingly friendly and accommodating. Arrived back from an excursion too late for breakfast - not a worry they just got it for us. And when my travelling companion broke his collar bone in a fall the lady of the household (it is truly a family run hotel) dropped everything to take us to hospital and swept us through the somewhat archaic Bulgarian health system. Amazingly cheap price for all of this and a really excellent place to stay! Recommended!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very reasonable price for location and quality
The hotel is a 3 min walk to the historic city center and about a 15 min walk to the lift. The room was spacious but simple. The family that owns the hotel was very helpful.

6/10 Okay

ski traveler, Gianis.V

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Poorly heated rooms
The rooms were poorly heated by a small old air condition that couldn't heat the room properly. Other than that the hotel was okay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Elitsa, Bansko
Excellent value

10/10 Excellent

simona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima posizione
Ottima posizione a 2 passi dal centro....staff molto cordiale e disponibile...camera confortevole...colazione discreta...parcheggio gratuito nelle vie adiacenti oppure a pagamento in alcuni orari di fronte alla struttura ....albergo consigliato...nessun problema
Stayed 1 night in Aug 2023

10/10 Excellent

Ivan Gueorguiev

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen pequeño hotel en Bansko
Todo perfecto : persona, habitación, tranquilidad, comidas etc. Solo transporte de ski era limitado por no tener muchos clientes (solo 1 por la mañana y 1 por la tarde)
Stayed 6 nights in Feb 2022

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Demi-pension agréable, hôtel standard
Demi pension pratique et agréable. Chambre avec baignoire balneo qui mériterait un peu de réparation et de finition. Difficulté pour avoir de l'eau chaude (il fallait finalement laisser couler plus de 10 minutes et communiquer avec le personnel de l'hôtel en anglais.) Parking pratique. Cheminée non fonctionnel. Au final un hôtel avec une impression correcte mais moyenne
Stayed 4 nights in Feb 2021

8/10 Good

Per-Åke

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2020

2/10 Terrible

Giannoula

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ΑΠΕΣΙΑ ΜΕ ΜΙΑ ΛΕΞΗ
Stayed 1 night in Jan 2020

8/10 Good

ASPASIA

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicacion!
Check in rapido en especial porque llegamos tarde en la noche. Parking en un terreno cerrado del hotel porque afuera cobran. Cuarto amplio, comodo y limpio con vista a la calle en donde corre en medio un rio. Lugar tranquilo. Tiene aire acondicionado. Desayuno suficiente, muy simple a escoger de una carta. En general buen servicio. Muy centrico.
Stayed 1 night in Jul 2019

10/10 Excellent

jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PARFAIT
Accueil charmant. Jolie chambre avec vue sur la montagne .Petit dejeuner et diner parfaits . Hotel en plein centre ville avec parking privé. Sauna et hammam .
Stayed 1 night in Jun 2019

10/10 Excellent

Vlad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Stauros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ήταν πολύ καλα αλλά δυστυχώς δεν λειτουργούσε το τζακούζι !!! Και ο λόγος που το κλείσαμε ήταν αυτός !!!! Στην ίδια τιμή μπορούσαμε να είχαμε άλλο spa hotel με πισίνα
Stayed 2 nights in Oct 2017

8/10 Good

Henrik

Liked: Room comfort
Bra läge och mycket prisvärt.
Mycket prisvärt rum man får defentivt valuta för pengarna. Vissa i personalen är mycket hjälpsamma andra lite mindre.