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Hotel Tanne

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Tanne

Front of property - evening/night
Body treatments, body scrubs, massages
Indoor pool
Lobby sitting area
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Parking included
  • Room service
  • Housekeeping

Explore the area

Map
7, Georgi Nastev Street, Bansko, 2770
  • Bansko Ski Resort
    7 min walk
  • Vihren
    9 min walk
  • Механа "Танне
    1 min walk
  • Kulata Station
    93 min drive

Room options

View all photos for Apartment, 1 Bedroom (Free safe, Parking & Spa access)

Apartment, 1 Bedroom (Free safe, Parking & Spa access) | Living room | TV

Apartment, 1 Bedroom (Free safe, Parking & Spa access)

  • 258 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Double or Twin Room (Free safe, Parking & Spa access)

Double or Twin Room (Free safe, Parking & Spa access) | Minibar, in-room safe, free WiFi, bed sheets

Double or Twin Room (Free safe, Parking & Spa access)

  • 258 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

Similar properties

Exterior

Saint George Palace

Pool
Hot Tub
Spa
Parking included
4.4 out of 5, Excellent, (162)
The price is $234
per night
$255 total
includes taxes & fees
Jan 1 - Jan 2
Saint George Palace

About this property

Hotel Tanne

4-star Bansko hotel with rooftop terrace
This smoke-free hotel features a water park (surcharge), an indoor pool, and a restaurant. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Hotel Tanne offers 33 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include a water park (surcharge), an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include body scrubs and body treatments.
In addition to a water park (surcharge), Hotel Tanne features an indoor pool and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and a meeting room. This family-friendly hotel also offers a fitness center, a rooftop terrace, and spa services. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite self parking is complimentary.

Hotel Tanne is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:30 AM and 9:30 AM.
Mehana Restaurant - Overlooking the garden, this restaurant specializes in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Viennese Lounge - Overlooking the garden, this café serves breakfast and light fare. Open daily.
Room service (during limited hours) is available.

Languages

Bulgarian, English, German, Greek, Hebrew, Romanian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Mehana Restaurant
  • Viennese Lounge

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Ski storage
  • Snow sports gear
  • Steam room
  • Water park
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Rooftop terrace

Spa

  • Body scrubs
  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2002
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 75 per vehicle (roundtrip)
  • Airport shuttle fee per child: EUR 75 (roundtrip), (from 2 to 12 years old)
  • Late check-out fee: EUR 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Tanne
Hotel Tanne Bansko
Tanne Bansko
Tanne Hotel Bansko
Hotel Tanne Hotel
Hotel Tanne Bansko
Hotel Tanne Hotel Bansko

Hotel Tanne Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 26 out of 60 reviews" "
Rating 8 - Good. 22 out of 60 reviews" "
Rating 6 - Okay. 9 out of 60 reviews" "
Rating 4 - Poor. 2 out of 60 reviews" "
Rating 2 - Terrible. 1 out of 60 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Stayed 5 nights in Feb 2024

10/10 Excellent

metin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is perfect
Stayed 5 nights in Feb 2024

10/10 Excellent

Eliraz

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023

6/10 Okay

Ustin

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Great hotel! 10/10
Tanne Hotel was amazing! We got the suite, 2 floors with 2 bathrooms. It was amazing, honestly enjoyed every minute. The breakfast was great! we asked for an omelet every day and they made it with a smile for us. breakfast was great and the spa was amazing! the Jacuzzi was very hot with different kinds of water pressure in it. Was so good! Thank you very much!
Stayed 5 nights in Jan 2020

10/10 Excellent

Duncan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Autumn break
We arrived in the very early hours in the morning. We found the rooms clean and warm. Toiletries were supplied as was a clean bath robe and new slippers. The meals were freshly prepared and hot good choice in the breakfast and dining room. The spa area was very good. The hotel staff were friendly and helpful. I would recommend
Stayed 5 nights in Oct 2019

4/10 Poor

Verified traveler

Traveled with group, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
We stayed here as I had seen the hotel in winter and it always looked nice. My boyfriend ended up with suspected bed bug bites which let down our experience. The room was fine and had a balcony. With such a small difference in price its worth staying in the Kemmpinski in summer instead.
Stayed 2 nights in Jul 2019

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable traditional hotel
Friendly hotel with good spa comprising pool, steam room, sauna and salt room. Excellent value but no air conditioning
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late check out as our flight was late Cosy room Close to main strip and gondola
Stayed 7 nights in Mar 2019

4/10 Poor

Dr Marcus Gordon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expected better from 4 star ...
The hotel felt dated, musty and dark. Our room was not cleaned several days running even when we asked at the non helpful reception. The mountain view room that we paid for was actually a car park full of stray cats .. the bed was too small for me ( I am 6”6’) they did change room upon request but only after two days which made experience uncomfortable. The breakfast was v basic and service always without a smile. No open bar and seemed that they had already shut down for season. The pool and hot tube were nice but the sauna and steam rooms were often not switched on during working hours, so took ages to become usable. This was an engagement trip and a 4 star hotel .. I expected better.
Stayed 6 nights in Mar 2019

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Hotel Tanne and you’ll be happy
This hotel was a fabulous find. The staff are friendly, the spa with pool, heated jacuzzi, sauna and steam room is very welcome after a day in the snow and the beds are super comfortable. Breakfast is ok. If you are looking for a full English every morning it’s not the place for you, but there is enough choice to suit everyone. It’s close to the town, but far enough away not to hear the nightclubs. The heating in the hotel seems to be set to maximum, so you may need to turn your radiator down. The reception area has a beautiful log fire where it would be nice to enjoy a drink if they opened the bar more often. The on-site restaurant is very very good and incredibly cheap too. One thing where the hotel could improve is in it’s towel and toiletry lottery. Will they change the towels? What will you get? One bath towel and six hand towels? Or nothing new? Will they leave more shower gel or shampoo or not? Thankfully, the reception staff can usually correct any errors. If you want a kettle for your room, you’ll need to ask at reception and google translate often helps with this. Maybe taking a travel kettle and mugs might be a better idea. We will be staying here the next time we are in Bansko. Hotel Tanne is a great little place.
Stayed 6 nights in Mar 2019

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely pleased
Can’t fault this hotel extremely friendly and professional perfect location definitely would recommend this hotel for families and couples great spa and games room excellent choice for breakfast
Stayed 7 nights in Feb 2019

2/10 Terrible

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
avoid the evening Food , do not waste money on half board
Stayed 5 nights in Feb 2019

8/10 Good

Craige

Liked: Cleanliness, staff & service, property conditions & facilities
Tanne for Skiing
Great hotel & Spa was perfect after a day on the slopes,
Stayed 7 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Good location, not so good breakfast
The experience was good overall. The location is pretty good as the hotel is nearby the gondola to get to the ski resort. The town old center is located at 15 min walk, so very convenient to get to traditional restaurants. The breakfast was fairly poor, there was nothing sweet and the savory food was very repetitive.
Stayed 3 nights in Feb 2018

8/10 Good

Shir

Liked: Cleanliness
Disliked: Room comfort
Stayed 5 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, nice rooms, cosy environment and a convenient location
Stayed 4 nights in Jan 2018

6/10 Okay

Guy, England

Liked: Cleanliness, room comfort
Good value but could be better
The Tanne is one of the prettier hotels in Bansko, with a nice exterior and interior that suggest it is well built, located about 10min walk from the gondola lift. The room was comfortable and clean, the hotel also, but it was lacking in a few areas. The advert claims a hot-tub, it is there but seems to have been out of order for some time! The pool is not heated, or if it is then it is not switched on, this is quite refreshing and does mean it is not over-used, but some temperature would be good. I would have scored higher if these were better. The staff were nice, but few spoke English, they were VERY quiet and there wasn't a lot of engagement which was a shame. Again I have scored down a bit as it is nice to feel welcome and have some dialogue, but that seemed to be the theme of the resort, not just here. Overall a nice place to stay, the breakfast was ok and set us up for the day.

6/10 Okay

Polaris, London

Liked: Cleanliness, room comfort
Can't say terrible but definitely not a good one..
Overall is okay, room is big enough, comfortable. Reception and the lobby can be no any staff in the afternoon like 3-4 o'clock, I need to ring the bell for 20 mins until someone came over. And staff are not very helpful I feel like they don't really expect customers to ask questions. Breakfast finish at 9:30, one day I arrived 9:05, already almost nothing left (obviously not enough for 2 people), but the staff was looking at us came into the breakfast lounge and didn't even ask or refill any food. I've been there 5d, steamer is never opened, only sauna is working and which is not too bad.

8/10 Good

graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and high quality hotel
Stayed here 2nd year running. Friendly staff. Lovely clean and quiet suite. Nice breakfast. Good location. Will return again

10/10 Excellent

Maeve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near gondola and perfect for families
Tanne was lovely and welcoming. Toni the waiter in the restaurant could speak a few words of Irish and really made us feel at home with great service and good quality fresh food. We were undecided in advance if we should go half board or not, but we should have as in the end are there almost every night (our two boys are age 7 and 4). Very near the ski lift and Svet on reception gave us a a good tip of where to rent skis. Room was very big and cleaned every day and we all enjoyed the pool and sauna/steam room, even if pool water was a tad chilly for the adults! They even prepared us an early breakfast for the day we departed very early. I would thoroughly recommend and definitely go back.

8/10 Good

graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel ,breakfast needs a re-think But local coffee bars to get something if needed . 5/10 minutes walk to Gondola

8/10 Good

Tetiana

Liked: Staff & service

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great summer stay during Bansko Jazz Festival
We stayed for a summer weekend and loved it. Our room was just right. We had our breakfast on the deck with a view of the mountain. The pool and spa were nice with the outdoor area for sunbathing. Overall great quality experience!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Bansko
Very clean hotel with stylish wooden furniture, terrace with mountain view, beautiful courtyard/garden and a restaurant, nice indoor swimming pool, very friendly staff!!!