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Kap House Hotel

3.0 star property

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Photo gallery for Kap House Hotel

Indoor pool
Superior Triple Room (Free Spa Access) | Mountain view
Couples treatment rooms, hot stone massages, deep-tissue massages
Front of property
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Parking available
  • Room service
  • Breakfast available
  • Spa
  • Pet friendly

Explore the area

Map
77 Pirin Str., Bansko, Bansko, 2770
  • Bansko Ski Resort
    ‪5 min walk‬
  • Vihren
    ‪5 min walk‬
  • Bansko Gondola Lift
    ‪8 min walk‬

Room options

View all photos for Superior Triple Room (Free Spa Access)

Superior Triple Room (Free Spa Access) | Premium bedding, desk, iron/ironing board, free WiFi

Superior Triple Room (Free Spa Access)

  • 248 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Apartment, 2 Bedrooms (Mansard & Free Spa Access)

Apartment, 2 Bedrooms (Mansard & Free Spa Access) | Premium bedding, desk, iron/ironing board, free WiFi

Apartment, 2 Bedrooms (Mansard & Free Spa Access)

  • 312 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed OR 1 Twin Bed

View all photos for Double or Twin Room (Free Spa Access)

Double or Twin Room (Free Spa Access) | Premium bedding, desk, iron/ironing board, free WiFi

Double or Twin Room (Free Spa Access)

  • 194 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Double or Twin Room (Free Spa Access)

Economy Double or Twin Room (Free Spa Access) | Premium bedding, desk, iron/ironing board, free WiFi

Economy Double or Twin Room (Free Spa Access)

  • 161 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Family Apartment, 2 Bedrooms (Free Spa Access)

Family Apartment, 2 Bedrooms (Free Spa Access) | Premium bedding, desk, iron/ironing board, free WiFi

Family Apartment, 2 Bedrooms (Free Spa Access)

  • 517 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Similar properties

Exterior

Saint George Palace

  • Pool
  • Hot Tub
  • Spa
  • Parking included
4.4 out of 5, Excellent, (173)
The price is $109
per night
$121 total
includes taxes & fees
Mar 3 - Mar 4
Saint George Palace

About this property

Kap House Hotel

3-star Bansko hotel walkable to Bansko Ski Resort
An attached winery, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a sauna, a coffee shop/cafe, and a hot tub are onsite. Housekeeping is available on request.
Kap House Hotel offers 26 accommodations with bathrobes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

This Bansko hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, and sports massages.
A winery is attached to this Bansko hotel. In addition to an indoor pool, Kap House Hotel provides a hot tub and a sauna. The hotel offers a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access.

This Bansko hotel also offers spa services, a library, and multilingual staff. For a surcharge, the property provides a casino shuttle and a train station drop-off service. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Kap House Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Kap House Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Bulgarian, English, German, Macedonian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Train station drop-off shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Uncovered self parking on site (EUR 6 per stay; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 7 for adults and EUR 4 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Indoor pool
  • Library
  • Sauna
  • Ski storage
  • Spa tub
  • TV in common areas
  • Winery

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In a national park

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 2007
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total (up to 7 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.77 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 7 for adults and EUR 4 for children
  • Uncovered self parking fee: EUR 6 per stay (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Kap House Hotel Bansko
Kap House Bansko
Kap House
Kap House Hotel Hotel
Kap House Hotel Bansko
Kap House Hotel Hotel Bansko

Kap House Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 10 out of 23 reviews
Rating 8 - Good. 11 out of 23 reviews
Rating 6 - Okay. 2 out of 23 reviews
Rating 4 - Poor. 0 out of 23 reviews
Rating 2 - Terrible. 0 out of 23 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Kostas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the spa. The location was perfect. The breakfast though was average
Stayed 2 nights in Aug 2024

6/10 Okay

C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kap House is lovely but don’t go to Bansko
Kap House is lovely but don’t go to Bansko. We have been to Bansko 6 times but unfortunately it will be our last. The queues for the gondola were terrible, we had to pay for a minibus on our 2nd day or it would literally have taken hours to get up the mountain. Several of the runs were closed (including some at the top of the mountain), it's too busy for the runs that are open even out of high season and it isn't as cheap as it used to be. The old part of town is still very nice, the hotel was great and the people friendly. If you do go to Bansko stay at the Kap House.
Stayed 3 nights in Jan 2024

10/10 Excellent

Gueorgui

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful, room neat and clean, location great, continental breakfast -very good and cattered personally for you. The hotel exceeded my expectations.
Stayed 1 night in Aug 2023

8/10 Good

Yaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and very nice room
The room was very big, the location is great, around 5 minutes walk to to the gondola. Breakfest wasn't much but it was very affordable so it was fine. There is a great Jacuzzi available. Ski room is on the smaller size and could use frw more shoes dryers - available only for 4 pairs.
Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, comfy beds, and fabulous restaurant with 20% off. Amazing value, 10min walk to the Gondola. Lion bar 4 paces away, great find.
Stayed 7 nights in Feb 2020

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2020

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with spa
Very nice hotel with excellent spa, sauna, Jacuzzi, small pool. Economy room on a 3rd floor was adequate for me as a solo skier/traveler, but for a couple I would suggest to book a standard room with the balcony. People there are very nice and helpful, and it's only about 6 min walk from the gondola. Internet was very good.
Stayed 6 nights in Mar 2019

8/10 Good

Francesca

Liked: Cleanliness, staff & service, room comfort
basic hotel 5 mins walk from the gondola
Kap House is a good basic hotel close to the slopes on the Main Street - the rooms were cleaned everyday and fresh towels provided. The breakfast is an additional +7BGN per person per day, very convenient but you could find better value and quality outside. The spa facilities are ok, the changing rooms are very basic and the pool/jacuzzi area smelt like oil from the kitchens most days which was a bit off putting, sauna was all fine. The ski equipment store/dry room near the reception was very useful.
Stayed 5 nights in Jan 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
more than avarge, good value for money
nice spa, ok service, breakfest was a little weak no coffee, great location, beds werent that comfy, weak wifi
Stayed 3 nights in Jan 2019

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice service. Helping in the stairs.
Stayed 1 night in Sep 2018

8/10 Good

Lloyd

Liked: Staff & service, property conditions & facilities, room comfort
Great value for money
4 young lads at end of season skiing holiday. Great location to slopes and restaurants. Room and hotel had everything we needed. Would stay here again if we were to return.
Stayed 6 nights in Mar 2018

8/10 Good

chef, southampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great for what we needed it for
Good position for gondola approximately 5 min walk. Good bars and restaurants near by, loins bar just outside hotel and ginger restaurant which is close by did good food and drinks. Hotel was perfect for what we needed it for and would use again
Stayed 4 nights in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great hotel, highly recommended if you want value for money

6/10 Okay

Veneta

Stayed 2 nights in Dec 2022

8/10 Good

Kjell Arne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shower must be repaired. Not possible to lock door with second lick due to no hole in frame for slide.
Stayed 1 night in Feb 2020

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, room comfort
Kap House is value for money ...
Friendly and helpful staff. Easy check in. Walking distance to gondola ski lift. Restaurant of the hotel has lots of choice and is open late. Room was spacious with a good shower and good wifi connection. Overall look is a bit old fashioned but don't have a problem with that. I haven't seen a lift in the hotel so if you stay on the 3th floor ... If we would go back to Bansko we 'll stay again in Kap House !
Stayed 3 nights in Feb 2019

8/10 Good

Katja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr empfehlenswert
Ein sehr schönes Hotel in einer wunderschönen Umgebung. Das Hotel ist zentral gelegen, das Zimmer war sauber und freundlich eingerichtet. Das Personal immer freundlich und zuvorkommend. Wir werden bestimmt wieder dort buchen!
Stayed 2 nights in Jul 2018

10/10 Excellent

SOULTANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Αρκετά καλό σαν σύνολο, πολύ βολική η τοποθεσία του και καθαρά δωμάτια. Το wifi μπορεί να παρουσιάσει κάποιες φορές πρόβλημα. Εύκολο parking ακριβώς μπροστά στην είσοδο. Στα συν, επιπλέον έκπτωση εαν επιλέξετε για φαγητό το εστιατόριο που υπάρχει στο ισόγειο, το οποίο είναι και από μόνο του μια ξεχωριστή επιλογή ως κατάστημα.

8/10 Good

Not Provided

Liked: Cleanliness, staff & service, room comfort
God beliggenhed
Godt og billigt hotel som ligger fint i byen
Stayed 1 night in Sep 2017

10/10 Excellent

laetitia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons réservé la dernière chambre disponible.Accueil très très sympa. Jacuzzi, sauna et petits ronds dans la piscine intérieure avant d'aller au festival à deux pas. Nous avons passé une nuit calme. Petit déjeuner simple mais bon. Une bonne adresse...
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Приятным бонусом оказалась 20% скидка в ресторане "веранда" находящемся на первом этаже. Отель находится на центральной улице Банско. В непосредственной близости от баров, поэтому спать с открытым окном не получалось из-за шума.

10/10 Excellent

Laura

Отель хороший но до подъемника далековато. Цена хорошая. Вобщем все понравилось. Люди хорошие, работники отеля.