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Lucky Bansko Aparthotel SPA & Relax

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lucky Bansko Aparthotel SPA & Relax

Sports facility
3 indoor pools, seasonal outdoor pool, lifeguards on site
Reception
Exterior
Hiking

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
  • Hot Tub
    Hot Tub
  • Air conditioning
    Air conditioning

Explore the area

Map
4-10 Kir Blago Todev Street, Bansko, 2770
  • Holy Trinity Church
    8 min walk
  • Chapel of the Holy Virgin
    8 min walk
  • Bansko Permanent Icon Exhibition
    12 min walk

Room options

View all photos for Standard Apartment

Standard Apartment | Living area | TV, toys

Standard Apartment

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 1 Queen Bed with Sofa bed

Deluxe Apartment, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Apartment, 1 Queen Bed with Sofa bed

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Standard Plus Apartment

Standard Plus Apartment | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Plus Apartment

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Executive Apartment

Executive Apartment | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Executive Apartment

  • 700 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Studio

Standard Studio | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Studio

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Luxury Studio

Luxury Studio | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Luxury Studio

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Exterior

Kempinski Hotel Grand Arena

Pool
Breakfast included
Spa
Pet friendly
4.7 out of 5, Exceptional, (284)
The price is $162
per night
$176 total
includes taxes & fees
Dec 8 - Dec 9
Kempinski Hotel Grand Arena

About this property

Lucky Bansko Aparthotel SPA & Relax

5-star Bansko hotel close to Bansko Ski Resort
Lucky Bansko Aparthotel SPA & Relax offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski storage and ski passes.
Lucky Bansko Aparthotel SPA & Relax offers 115 air-conditioned accommodations with minibars and espresso makers. Beds feature down comforters. A pillow menu is available. Satellite television is provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Bansko hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

3 indoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Lucky Bansko has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
After a day on the snow, indulge in a treatment at the full-service spa, soothe your muscles in the spa tub, or take an invigorating swim in one of the 3 indoor swimming pools. For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in one of the hotel's 2 bars/lounges.

Dining is available at one of the hotel's 3 restaurants. A computer station is located on site and wireless Internet access is complimentary. This luxury hotel also offers a children's pool, a complimentary children's club, and a sauna. Complimentary uncovered self parking is available on site, along with a car charging station. A total renovation of this property was completed in September 2023.

Lucky Bansko Aparthotel SPA & Relax has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Le Bistro - This restaurant specializes in international cuisine and serves lunch and dinner.
Leonardo - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Fondue - This restaurant specializes in fondue. Open select days.
Nutri bar - This cocktail bar is located by the pool. Open daily.
Lobby bar - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

Bulgarian, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free ski shuttle
  • Free secured, uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: BGN 30 for adults and BGN 20 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Fondue
  • Le Bistro
  • Leonardo
  • Lobby bar
  • Nutri bar

Things to do

  • 3 indoor pools
  • Arcade/game room
  • Archery
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • 3 indoor pools
  • Arcade/game room
  • Art supplies
  • Baby bath
  • Baby toys
  • Children's books
  • Children's pool
  • Children's toys
  • Free children's club
  • Free crib
  • Free supervised activities for children
  • Highchair
  • In-room babysitting (surcharge)
  • Lifeguards on site
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Stroller

Conveniences

  • ATM
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 1,722 square feet of conference space
  • 3 meeting rooms
  • Business center
  • Computer station

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of BGN 60 per pet, per day, plus a deposit of BGN 100 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BGN 30 for adults and BGN 20 for children
  • Airport shuttle fee: BGN 331 per vehicle (one-way, maximum occupancy 8)
  • Pet deposit: BGN 100 per stay
  • Pet fee: BGN 60 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number 205368289

We should mention

The seasonal pool will be open from May 15 to September 30
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aparthotel Lucky Bansko
Bansko Aparthotel
Lucky Aparthotel
Lucky Aparthotel Hotel
Lucky Aparthotel Hotel Bansko
Lucky Bansko
Lucky Bansko & Relax Bansko
Lucky Bansko Aparthotel Hotel Bansko
Lucky Hotel Bansko
Lucky Bansko Aparthotel SPA & Relax Hotel
Lucky Bansko Aparthotel SPA & Relax Bansko
Lucky Bansko Aparthotel SPA & Relax Hotel Bansko

Lucky Bansko Aparthotel SPA & Relax Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 93 out of 123 reviews" "
Rating 8 - Good. 18 out of 123 reviews" "
Rating 6 - Okay. 8 out of 123 reviews" "
Rating 4 - Poor. 3 out of 123 reviews" "
Rating 2 - Terrible. 1 out of 123 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mariya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always choosing it, because of the super nice staff and cleanliness.
Stayed 3 nights in Jul 2024

10/10 Excellent

Eliza

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, excellent breakfast, the hotel is very attentive to details!
Stayed 1 night in Jun 2024

10/10 Excellent

Ilina

Stayed 2 nights in Aug 2022

10/10 Excellent

Itsik

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with fancy suites (two rooms). The rooms are very clean, and every day every guest gets a chocolate ball, and water bottle. The hotel is at the entrance to Bansko a 5-minute drive from the entrance to the Old Center. The hotel has free nearby parking. Not all staff speaks English but everyone is eager to help. Breakfast is rich and very good. There is a spa center, which includes a heated pool, hot tub and saunas.
Stayed 5 nights in Jul 2022

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2022

10/10 Excellent

Kirstin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, staff were a credit to the hotel. Great facilities.
Stayed 5 nights in Feb 2022

10/10 Excellent

Itay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great. A little bit hot in the hotel and in the dining room that it was impossible to eat and enjoy.
Stayed 7 nights in Jan 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice. Spa needs extended hours.
Nice, clean rooms and facilities. Buffet breakfast during the weekend was great, it's a shame it wasn't available on Monday where a la carte with significantly smaller choice was offered. Spa closes too early - at 8pm so if you like evening massage they book 6 or 7pm latest which I personally find weird - too early to eat before massage, too relaxed to dress up to go out and eat after. Services should be at least until 10pm.
Stayed 1 night in Oct 2021

10/10 Excellent

Ventsislav

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was terrific , the staff was profesional and kind. Recommended with 10 stars
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
smart place to stay in bansko
Comfortable and service oriented hotel outside main center in bansko. excellent offering of transportation to and from ski and city center. good offering of restaurants in or nearby the hotel.
Stayed 7 nights in Jan 2020

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Everything was great with the stay from the room to the frequent shuttle service. Unfortunately I had a ski accident on 31st Dec, which meant not being able to leave the room as per Doctor's instructions. The reception staff didn't show any empathy to find us some dinner on NYE since we couldn't leave the hotel. We tried ordering room service, asking the reception to see if they have any no-shows at one of the 3 restaurants or any places we might be able to order some take out. They simply said they can not help us in anyway here. We had expected a better service from a 5 star hotel when it comes to unforeseen incidents such as this one.
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

10/10 Excellent

Moe, San Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Parents loved it. Amazing service, facilities and perfect location.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2019

8/10 Good

DIMITRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel but...
Our stay was good but on Monday, early in the morning at 8:30 we woke up from drill sound because they propably had repairs. We were never informed about this inconvinience. They could deal with it later. Moreover, the spa area was crowded and you couldn't relax due the bad behaviour of some kids. This is a very good hotel and I feel sorry because the quality isn't like it used to be. If you make more rooms for more visitors then you have to expand the facilities like the pool and the spa area.
Stayed 3 nights in Mar 2019

10/10 Excellent

esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
A lot of child in spa center .there was a lot of lightning in spa center. The water in cold pool it was dirty..
Stayed 4 nights in Mar 2019

10/10 Excellent

GABRIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2019

10/10 Excellent

Anastasiya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 10 nights in Feb 2019