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Platinum Hotel & Casino, Bansko

4.0 star property

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Photo gallery for Platinum Hotel & Casino, Bansko

Reception
Reception
Minibar, in-room safe, desk, iron/ironing board
Casino
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Parking included
  • 24/7 front desk

Explore the area

Map
9 Georgi Nastev Street, Bansko, 2770
  • Bansko Ski Resort
    ‪7 min walk‬
  • Bansko Gondola Lift
    ‪9 min walk‬
  • Ski Bansko
    ‪29 min drive‬

Room options

View all photos for Twin Room (Free WiFi & SPA access)

Minibar, in-room safe, desk, iron/ironing board

Twin Room (Free WiFi & SPA access)

  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite (Free Wifi & Spa access )

Junior Suite (Free Wifi & Spa access ) | Minibar, in-room safe, desk, iron/ironing board

Junior Suite (Free Wifi & Spa access )

  • 516 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Twin Room, Balcony (Single Use)

Minibar, in-room safe, desk, iron/ironing board

Twin Room, Balcony (Single Use)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Twin Room, Balcony (Free WiFi & SPA access)

Minibar, in-room safe, desk, iron/ironing board

Twin Room, Balcony (Free WiFi & SPA access)

  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Twin Room (Single Use)

Minibar, in-room safe, desk, iron/ironing board

Twin Room (Single Use)

  • Sleeps 2
  • 1 Twin Bed

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About this property

Platinum Hotel & Casino, Bansko

4-star Bansko hotel with casino
With direct access to the slopes, Platinum Hotel & Casino, Bansko makes guests feel at home with amenities like a full-service spa and an indoor pool.
Platinum Hotel & Casino, Bansko offers 145 accommodations with minibars and safes. Accommodations offer separate sitting areas and include desks. 42-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (complimentary) are also available.
Recreational amenities at the hotel include ski-in/ski-out access, an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Relax center. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Platinum Hotel & Casino, Bansko helps provide the perfect ski vacation with ski storage and ski equipment rentals. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges or try your luck at the onsite casino.

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This ski hotel also offers a sauna and a fitness center. Complimentary self parking is available on site.

Platinum Hotel & Casino, Bansko has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
A la Carte - This restaurant specializes in international cuisine.
Main Buffet Restaurant - This restaurant specializes in international cuisine. Open daily.
Kosher restaurant - This restaurant specializes in kosher dishes. Open daily.
24-hour room service is available.

Languages

Bulgarian, English, Greek, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Free casino shuttle
  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • A la Carte
  • Kosher restaurant
  • Main Buffet Restaurant

Things to do

  • 15 gaming tables
  • 70 slot machines
  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Casino (6,458 square feet of space)
  • Children's club
  • Full-service spa
  • Games
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Steam room
  • Table tennis

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Living room
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: EUR 80
  • New Year's Eve (31 December) Gala Dinner per child: EUR 40 (from 2 to 11 years old)
  • A tax is imposed by the city: EUR 1.02 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 90 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

Hotel Perun
Perun Bansko
Perun Hotel
Perun Hotel Bansko
Hotel Perun Platinum Casino Bansko
Hotel Perun Platinum
Perun Platinum Casino Bansko
Perun Platinum
Platinum Hotel Casino Bansko
Platinum Casino Bansko
Platinum & Casino, Bansko
Platinum Hotel & Casino, Bansko Hotel
Platinum Hotel & Casino, Bansko Bansko
Platinum Hotel & Casino, Bansko Hotel Bansko

Platinum Hotel & Casino, Bansko Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 15 reviews
Rating 8 - Good. 9 out of 15 reviews
Rating 6 - Okay. 2 out of 15 reviews
Rating 4 - Poor. 1 out of 15 reviews
Rating 2 - Terrible. 1 out of 15 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
They didn’t confirmed the one of the two rooms that I booked. They say they didn’t cooperate with ebookers. I have to argue for one hour to give me my second room.
Stayed 4 nights in Feb 2019

8/10 Good

Gez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

danut arcadie

Liked: Cleanliness, staff & service, room comfort
never again there
almost all turists were Israelis so no pork meat in the hotel pool 1.6 meters even keel so shorter people need help guys speaking too loud during the night,knocking the doors randomly there are other nations in this world-respect please

2/10 Terrible

Verified traveler

Disliked: Staff & service
Terrible hotel
This was one of worst hotels I stayed in, the staff were so rude in general, the food was always cold, terrible selection no cereals even at breakfast Lifts are so so slow terrible No childcare facilities only a small poky playroom I would not recommend this hotel as it was a stressful experience
Stayed 5 nights in Dec 2017

8/10 Good

Angel

Liked: Cleanliness, staff & service, room comfort
A bit run down hotel but OK for the money
Property is a bit run down. Needs renovation. But overall OK.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Overall good experience. The rooms need a fresh paint and some renovation. Hotel staff were very kind.

10/10 Excellent

Ioanna

Liked: Staff & service, property conditions & facilities, room comfort
Ευχάριστη διαμονη
Εξυπηρετικοτατο και ευγενέστατο προσωπικό. Ωραίος μπουφές. Ικανοποιητικό σπα. Σχετικά κοντά στη γόνδολα με τα πόδια.
Stayed 2 nights in Feb 2019

6/10 Okay

asena

Disliked: Cleanliness, staff & service
Stayed 3 nights in Jan 2019

8/10 Good

VASILIOS

Liked: Staff & service, property conditions & facilities
Μπανάκι σκι
Καλό ξενοδοχείο με ζέστη πισίνα και Σχετικά Καλό φαγητο
Stayed 3 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Badet trenger oppussing. Veier er brøytet for snø, men ikke fortau. Parkeringsplassene kunne også vært bedre brøytet.

8/10 Good

Nikolaos

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
ΚΑΛΟ ΚΑΙ ΟΙΚΟΝΟΜΙΚΟ
Πολυ καλο νalue for money

8/10 Good

Verified traveler

Liked: Staff & service

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
War insgesamt ein toller Aufenthalt, Preis Leistungs Verhältnis des Hotels ist einmalig. Auf jeden Fall eine Reise wert!