2/10 Terrible
John
Aug 22, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
Not enough room to say it sorely needs updating
There was a huge crowd (a wedding) and a VERY noisy singer so we couldn’t be heard when trying to book in. No pre-printed checkin-in form, they wrote down questions on a piece of paper. Not a good start
“We might be able to do food” was the reply when asked about the restaurant. The wedding obviously had the food and a shrug of the shoulders was all we got when we said it advertised as a restaurant. We went round the corner for a lovely meal. If they can’t provide food then don’t book rooms out assuming people don’t want food
Nowhere for toiletries as there was no shelf in the bathroom (a small tray on top of the toilet)
Carpets up the stairs and in the room badly needed extra cleaning or replacing
The wardrobe was missing a door or it wasn’t designed for a door
Wi-fi didn't work properly. You connect in the room (Topfloor) but in the dining room there was no connection, even though “Dining” network was available
The open window had a huge cobweb
Window area had bare plaster where paint had flaked off.
A small pillow (singular) was paper thin and nowhere near white
The postcard size “towel” for the shower was best used for standing on
Nowhere to hang clothes in the bathroom so you leave them on the floor outside
No curtains on the window so people on the public terrace see straight into the room
Bathroom door really creaked like mad, great when you wake your wife at night
Double socket was almost down to the level of the worktop so we couldn’t plug a hair dryer
John
Stayed 1 night in Aug 2024
