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The room was in tip top cleanliness. The front staff,

My fiancé and I stayed here for 6 nights in a deluxe room at the end of February. The room was very spacious and had all the amenities we needed for a comfortable stay. The resort pools were nice, although they weren’t quite as relaxing as we had hoped. There were a lot of people using SUPs which made it difficult to fully relax by the poolside, and during our stay the beachfront pool was closed due to the fireworks happening every night for Lunar New Year. The gym facilities were also very convenient and well equipped, which was great to have access to during our stay. The location was convenient and very close to the duty-free mall. The restaurants at the resort were also very welcoming and accommodating to my fiancé, who has coeliac disease, which we really appreciated. A special mention goes to Chloe, the foreign concierge, who was an immense help during our stay. As we don’t speak Mandarin, she helped communicate with other staff for us and assisted with various enquiries, which made navigating everything much easier. The rooftop bar was another highlight of the resort, a really nice place to sit, relax, and have a drink in the evening. Overall we had a great stay and appreciated the spacious rooms, helpful staff, and convenient location.

非常棒！

Property is quiet and generally nice. It just didn’t feel as special as I would have expected. We stayed at a Renaissance here four years ago and overall I felt the service and attention to detail there was much better than the Begonia, even though the Begonia is more expensive and considered more luxury. Don’t get me wrong, we had a nice time but the property is not that old yet has several areas that are deteriorating visibly and lack of staffs attention to details (eg after our room was cleaned no one removed dirty glasses or replaced them with clean ones...) was disappointing.

硬件设施，服务品质都很好！

Nice facility and good breakfast

Beautiful property but seems to be catering very much to influencers. Food was not great but options are nearby outside of the resort. Staff were great. The pools need more shade. During most of the day the pools are barely usable due to the hot sun and the lagoon pool closes at 7 with the shadiest part of the lagoon pools being closed all the time during our visit due to no lifeguard being present.