The room was clean when we arrived, but was not cleaned at any point of our 5-night stay (even though their stated policy is to clean every three days). We had to ask for fresh towels and for our trash to be taken out, which was done promptly. For the price we paid (over $250/night) the continental breakfast left something to be desired (cereal, bad oatmeal, bad fruit, good coffee, granola bars, yogurt, and hardboiled eggs). All this being said, it is a great location, being on the buses for Acadia, and that is what you are really paying for. Staff were polite and helpful when we interacted with them.