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Fantastic stay, thank you for the upgrade, spacious, cool rooms. Great location, walk to the station and across the road is a convenience store and great restaurants and gelato in the same street

mattresses were impossible to sleep on

We had a wonderful stay at The Moon hotel. The staff are excellent and we had a speedy and very easy check in experience. The Moon is a beautiful, calm place slightly out of the central sights of Florence, but within an easy walk. Our rooms were beautiful. Great showers and the beds were so comfortable. We slept very well. Breakfast was of a high quality, the fresh egg dishes were delicious. If you like cake for breakfast, you will be spoilt for choice. We used the spa area which was lovely at the end of the day. If not included in your room deal it is extra and you need to book a slot. The hydrotherapy pool is not huge, but works well. Sauna and steam room were very good. Overall a wonderful experience and special thanks to Giorgio for his quick check in and excellent and friendly customer service throughout our stay.

Great location!! Gorgeous room, clean, and they were very helpful. I would absolutely stay there again!

I like that it was easy to find. I hated that you could hear noise from everywhere: streets, the rooms next door, the hall. No privacy. There were bugs in my room that looked like a combination of an ant and mosquito. Lastly, when the room became hot I turned on the AC and was greeted my an old musty smell as if it had not been used in quite some time.