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The Twelve Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Twelve Hotel

Suite X11 | Premium bedding, minibar, in-room safe, individually decorated
Beach nearby
2 bars/lounges, gastropub
Funnymoon Suite | Premium bedding, minibar, in-room safe, individually decorated
Suite X11 | Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry

Explore the area

Map
Barna Village, Galway, Galway
  • Galway Bay
    2 min drive
  • Pearse Stadium
    7 min drive
  • Leisureland
    7 min drive
  • Galway (GWY)
    29 min drive

Room options

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, individually decorated

Superior Twin Room, 2 Twin Beds

  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Luxury Suite, 1 King Bed

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Funnymoon Suite

Funnymoon Suite | Premium bedding, minibar, in-room safe, individually decorated

Funnymoon Suite

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed

  • 194 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Premium bedding, minibar, in-room safe, individually decorated

Family Suite

  • 366 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite X11

Suite X11 | Premium bedding, minibar, in-room safe, individually decorated

Suite X11

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

The Twelve Hotel

4-star hotel in Freeport
This smoke-free hotel features 2 restaurants, a full-service spa, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, massage/treatment rooms, and a business center.
The Twelve Hotel offers 47 air-conditioned accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
The Twelve Hotel features a full-service spa. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

A business center is on site at this 4-star property. This business-friendly hotel also offers a library, a terrace, and barbecue grills. Onsite self parking is complimentary.

The Twelve Hotel is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 8:30 AM and 10:00 AM.
West Restaurant - This restaurant specializes in Regional cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
The Pins Gastro Bar - This gastropub specializes in local cuisine and serves breakfast, lunch, and dinner.
Pizza Dozzina Artisanal - This restaurant specializes in Italian cuisine and serves lunch and dinner.
The Pins Bakery Shop - Onsite coffee shop.
Room service (during limited hours) is available.

Languages

Croatian, English, French, German, Hungarian, Irish, Italian, Latvian, Lithuanian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 8:30 AM to 10:00 AM for a fee
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Pizza Dozzina Artisanal
  • The Pins Bakery Shop
  • The Pins Gastro Bar
  • West Restaurant

Things to do

  • Full-service spa
  • Library
  • Personal motorized watercraft
  • Shopping

Family friendly

  • Children's books
  • Children's dinnerware
  • Children's games
  • DVD player
  • Highchair
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • iPod dock
  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.0 per night

Property payment types

Important information

Optional extras

  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Rating provided by Fáilte Ireland, the National Tourism Development Authority of Ireland, source of official star ratings for accommodation.

Property is also known as

Twelve Barna
Twelve Hotel Barna
The 12 Hotel
The Twelve Hotel Galway/Barna, Ireland
Twelve Hotel
Twelve Hotel Barna
The Twelve Hotel Galway/Barna
The Twelve Hotel Hotel
The Twelve Hotel Galway
The Twelve Hotel Hotel Galway

The Twelve Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 436 out of 640 reviews" "
Rating 8 - Good. 159 out of 640 reviews" "
Rating 6 - Okay. 28 out of 640 reviews" "
Rating 4 - Poor. 12 out of 640 reviews" "
Rating 2 - Terrible. 5 out of 640 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a luxury hotel with great immunities
Stayed 1 night in Aug 2024

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ZERO for the Twelve
Checked-in to a tired-looking lobby. Bags and trolleys everywhere, unattended. Requested dinner at WEST - closed. Room had been "cleaned" but had human hairs still clearly visible on beds and blatant clumps of dirt and dust on head-board, chairs, floor, bathroom. Assured evening meal/room service would satisfy - when eventually returned from sightseeing - CLOSED! No food available, even on room service. Bathroom had minimal towel / accessory provision. Had reserved a massage from the Spa which had been "forgotten"... when called next morning to ask "Where was treatment or where should we go?" was met with absolute ignorance and no useful apology or excuse - just didn't bother to correctly note reservation.... Hotel staff (male receptionist and female massage therapist) had spent previous night banging in and out of doors by my room in loud conversation about using a shower and leaving a key somewhere later that night - complete lack of soundproofing meant that all their activities were very audible and kept residents from sleeping if nearby... Basically this was an absolute horror show. I had stayed at this hotel previously and was content to overlook certain shortcomings - but no more. Boutique hotel my foot... it is a tired little place that needs a good overhaul in principles of service and hygiene and standards of hotel facilities appropriate to prices charged. Shame on The Twelve.
Headboard covered in grime and congealed dust
Exaample of dust-covered furniture on arrival to room
Stayed 1 night in Aug 2024

10/10 Excellent

jemma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the easiest check-in and out, excellent service, great food and comfortable room! Loved it!
Stayed 1 night in Aug 2024

6/10 Okay

Tara

Traveled with family
Liked: Cleanliness, staff & service, amenities
We had the family suite which had a nice large space. Everything was fine except that the varnish on the tables was very sticky. Felt like there was a film on the tables. There was dust in the coffee cups after taking out the pile of creamers. The fairy door was a quaint little extra and the gift cards for the kids to get a treat at the bakery was a special touch!
Stayed 1 night in Aug 2024

8/10 Good

Monish

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet property
Stayed 2 nights in Jul 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Presque twelves étoiles !
Hôtel spacieux et confortable avec personnel avenant et efficace. Délicieux petit déjeuner et excellent restaurant. Service impeccable. Seul petit bémol, le ménage serait à améliorer pour une note 5 étoiles…
Stayed 3 nights in Aug 2024

10/10 Excellent

Kayla

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
The hotel is in a great spot, rooms are spacious and the food in the restaurant is always delicious!
Stayed 3 nights in Jul 2024

10/10 Excellent

Linda

Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Neil

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greatbplace
Staff were amazing, left chocolates for our anniversary in the room with lovely note from Laura in reception
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Kevin

Liked: Cleanliness
Stayed 3 nights in Jun 2024

10/10 Excellent

Sadie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, friendly & great restaurant within.
Stayed 2 nights in Jun 2024

10/10 Excellent

Neil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an exceptional hotel with great staff. We enjoyed our stay there while exploring Galway and the west of Ireland. It is not downtown Galway, but it not far and the property provides a very nice and quiet alternative to the downtown hotels.
Stayed 2 nights in Jun 2024

2/10 Terrible

Lynn

Traveled with family
Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast service included.
Stayed 2 nights in Jun 2024

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Nice modern property. Breakfast is not included. No coffee in the rooms. Parking is 12 euro per day. Short walk to the downtown core.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The twelve was an excellent stay, so nice to have a suite style hotel with an extra wet bar and couch room. The record players in the room were a lot of fun. Because of this place, I’ll always remember Meatloaf’s “Bat out of hell”. Staff was great and the restaurant for breakfast and dinner room serve was excellent.
Stayed 3 nights in Jun 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost 5 star.
Positives- Great location. Beautifully decorated boutique interior. Good toiletries. Great staff. Excellent cooked to order breakfast as well as continental buffet. Amazing food at West. Negatives- Double bed is two beds put together which was a bit uncomfortable. The shower gel dispenser did not really work properly since water was getting into it. Parking was very tight. Service in both Pins and West was slow to start and then picked up.Dinner at Pins wqs a littlw disappointing. These were some little things the hotel could improve on. The positives however were more than make up for most of it. Would definitely stay again
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Donal

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Had a great stay at The Twelve. Our room was very comfortable and had lots of space along with a bar area and sofa.
Stayed 2 nights in Jun 2024

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Twelve is a 10
We loved the Twelve and staying just outside Galway. The Twelve has great restaurant and bar options, big rooms and helpful staff. We ate in both the gastropub and the fancy restaurant and both were excellent. Breakfasts were also wonderful. We really enjoyed coming back every night and having a great place to stay
Stayed 4 nights in May 2024