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The Old Well Inn

3.0 star property

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Photo gallery for The Old Well Inn

Terrace/patio
Garden
Free daily full breakfast
Exterior
Dining

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Business services
$123
includes taxes & fees
Oct 22 - Oct 23

Explore the area

View in a map
21 The Bank, Barnard Castle, England, DL12 8PH
  • Place, Barnard Castle
    ‪6 min walk‬
  • Place, Bowes Museum
    ‪9 min walk‬
  • Place, Raby Castle
    ‪13 min drive‬
  • Airport, Durham (MME-Teesside Intl.)
    ‪36 min drive‬

Room options

Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

Family Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Exterior
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  • Free WiFi
  • Restaurant
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About this property

The Old Well Inn

3-star Barnard Castle inn with restaurant
Along with a restaurant, this smoke-free inn has a bar/lounge and tour/ticket assistance. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a garden.
The Old Well Inn offers 10 accommodations with coffee/tea makers and hair dryers. This Barnard Castle inn provides complimentary wireless Internet access. Bathrooms include bathtubs or showers.
The recreational activities listed below are available either on site or nearby; fees may apply.
The inn offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This Barnard Castle inn also offers tour/ticket assistance and a garden.

The Old Well Inn is a smoke-free property.

A complimentary full breakfast is served each morning between 8:00 AM and 9:00 AM.
The Old Well Inn - Onsite pub.
The Conservatory/ Lounge - This family restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free full breakfast available daily 8:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Conservatory/ Lounge
  • The Old Well Inn

Guest services

  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 6:00 PM and 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Sunday (2:00 PM - 5:30 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • A pet fee will be charged
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 6:00 PM and 10:30 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Old Well Barnard Castle
Old Well Inn
Old Well Inn Barnard Castle
Old Well Hotel Barnard Castle
Old Well Inn Barnard Castle, County Durham
The Old Well Inn Barnard Castle County Durham
The Old Well Inn Inn
The Old Well Inn Barnard Castle
The Old Well Inn Inn Barnard Castle

Reviews

The Old Well Inn Reviews

8.2

Very Good

8.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 62 out of 167 reviews
Rating 8 - Good. 66 out of 167 reviews
Rating 6 - Okay. 24 out of 167 reviews
Rating 4 - Poor. 10 out of 167 reviews
Rating 2 - Terrible. 5 out of 167 reviews

Reviews

6/10 Okay

XI

Stayed 1 night in Jul 2025

2/10 Terrible

Russell

Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Diane

Stayed 1 night in Jun 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly. Only downside was hot water ran out after one bath. Had to wait over 20 minutes for breakfast but was worth the wait.
Stayed 1 night in May 2025

8/10 Good

Christine

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Gladys

Liked: Cleanliness, staff & service, room comfort

Well placed in Bernard Castle

Hotel very tired but clean. Nice bar and good Indian food. Very good breakfast , freshly cooked
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Room

Nice place. Room was good - quite a decent level of fixtures and fittings
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathon

Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, food very tasty and plenty of it. Typical old hotel with creaky floors but also a creaky bed! Breakfast cooked fresh and excellent
Stayed 1 night in Jul 2024

8/10 Good

Kath

Very nice on the whole but facilities require attention. Very old building with lovely atmosphere. Dogs made very welcome. Interesting menu in the inn, had lovely spicy samosas then a naanza, which is a combination naan and pizza with a choice of toppings.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very polite excellent service
Stayed 2 nights in Jun 2024

10/10 Excellent

Beverley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in do easy . Wonderful staff , so friendly and attentive , went over and above to make our stay memorable . Excellent breakfast .
Stayed 1 night in Jun 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

8/10 Good

Constance

Traveled with family
Enjoyed our visit. Hotel is full of character. Bedroom was huge, clean and comfortable. Staff were friendly and the breakfasts good.
Stayed 3 nights in Mar 2024

6/10 Okay

Gregory

Stayed 1 night in Mar 2024

10/10 Excellent

Nicola

Stayed 1 night in Mar 2024

8/10 Good

Scott

Traveled with partner
Liked: Property conditions & facilities
Staff are great, Indian chef is excellent. Location is great, we would stay again. Extremely good with dogs and good set up with a seperate area for families if they choose to use it.
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well done the Old Well Inn

Very welcoming Roy and his staff were lovely . The Old well is very old ,so quirky and unusual. The beds were very comfy and the bedding and towels were of excellent quality. Toiletries provided and the food was also excellent .Breakfast had local ingredients and was very good. We had the four poster room at the front and it was huge and well furnished . Will definitely be back
Local ales and great food
The four poster room
Stayed 1 night in Feb 2024

6/10 Okay

John

Liked: Cleanliness, staff & service
Disliked: Room comfort

Good value stay in historic pub

Nice historic old pub near centre of town. The room was very spacious with a massive bathroom. However, I found the bed far too soft for me and uncomfortable. Breakfast was good. Overall reasonable value.
Stayed 1 night in Dec 2023

10/10 Excellent

Sally-ann

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely welcome, great breakfast, room was an excellent size as we had two dogs. There was no food available on the night of our stay but the staff recommended an alternative
Stayed 1 night in Nov 2023

10/10 Excellent

JACQUELINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Barnard castle overnight stay brilliant

Marvellous .We stayed there numerous times now Its old fashioned but it has all the amenities Bedrooms and bathrooms are huge The breakfasts are lovely. They cant do enough for you.I have intolerances which they catered for. The only downside is the breakfast is 9am and earlier, 10am would be brilliant but i will still go again without a doubt x
Stayed 1 night in Dec 2023

4/10 Poor

SHARON

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Be careful what you book

Booked a family room from the images did not get either of the pictures room was a tiny shower which was not a relaxing experience. Spoke to the person that booked me in and they responded by saying that the hotel was fully booked so no alternative. Complained to the manager through hotel . Com and they responded by saying that the pictures are random and it was unfortunate that I got that room and if I was to visit again to ring them first to see if a different room was available! No thank you not a good experience and I don’t like to complain but when you expect something like a picture it’s disappointing when you get something far less than expected
Stayed 1 night in Nov 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovey little quirky place. Spacious, comfortable and friendly atmosphere. Breakfast was outstanding. Will definitely stay again.
Stayed 1 night in Nov 2023