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Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Quadruple Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Twin Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Hotel Amenities

Renovations + Closures

This property will be closed from July 10 2024 to December 31 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).

 

Property Features

The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to 2 meeting rooms and coworking spaces. This business-friendly hotel also offers coffee/tea in a common area and an elevator. Onsite self parking is complimentary.

  • Number of meeting rooms - 2
  • Daily
  • Free reception
  • Coworking spaces
  • Proposal/romance packages available
  • Coffee/tea in common areas
  • Elevator
  • Number of restaurants - 1
  • Free full breakfast
  • 24-hour front desk
  • Free breakfast
  • Total number of rooms - 30
  • Free self parking
  • Free WiFi

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Room Amenities

Hotel Portal del Rio offers 30 accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include rainfall showerheads and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Daily housekeeping
  • Phone
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Soundproofed rooms
  • Wireless internet access
  • Blackout drapes/curtains
  • Flat-panel TV
  • Free WiFi
  • Rainfall showerhead
  • Towels provided
  • Bedsheets provided
  • Number of beds 1
  • Window screens
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Accessible bathtub
  • Wardrobe or closet

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

A complimentary full breakfast is served each morning between 6:30 AM and 10:00 AM. A complimentary manager's reception is offered each day.

Hotel Portal del Rio has a restaurant on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee for check-in between midnight and 2:30 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 1:00 PM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash.

Debit cards not accepted

Staffed front desk

Pets allowed (no fees)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Pet Policy

  • Pets stay free
  • 1 total pets

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Children may not be eligible for complimentary breakfast.

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