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Best Western Plus Mariposa Inn & Conference Centre

3.0 star property

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Photo gallery for Best Western Plus Mariposa Inn & Conference Centre

Lobby
Business center
Property amenity
Indoor spa tub
Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Gym
$105
includes taxes & fees
Dec 3 - Dec 4

Explore the area

View in a map
400 Memorial Avenue, Orillia, ON, L3V 0T7
  • Place, The OPP Museum
    ‪13 min walk‬
  • Place, Orillia Opera House
    ‪5 min drive‬
  • Place, Orillia Community Centre Arena
    ‪6 min drive‬
  • Airport, Muskoka, ON (YQA)
    ‪42 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Standard Room, 1 King Bed, Non Smoking, Fireplace | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Fireplace

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

7.6 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds, Non-Smoking, Microwave And Mini-Refrigerator

  • Sleeps 4

2 Queen Beds, Non-Smoking, Pet Friendly Room, Microwave And Mini-Refrigerator

  • Sleeps 4

Queen Room with Bathroom

  • Sleeps 2

1 King Bed, Non-Smoking, Fireplace, Wet Bar, Microwave And Mini-Refrigerator

  • Sleeps 2

1 King Bed, Non-Smoking, Microwave And Mini-Refrigerator

  • Sleeps 2

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About this property

Best Western Plus Mariposa Inn & Conference Centre

3-star Orillia hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a sauna. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and a business center. Housekeeping is available on request.
Best Western Plus Mariposa Inn & Conference Centre offers 83 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Orillia hotel provides complimentary wireless Internet access. 42-inch LCD televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Best Western Plus Mariposa Inn & Conference Centre provides a hot tub, a sauna, and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This family-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Concierge services and wedding services can be provided. Complimentary self parking is available on site, along with a car charging station. A total renovation of this property was completed in August 2019.

Best Western Plus Mariposa Inn & Conference Centre is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1967
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - August 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per accommodation, per night, plus a deposit of CAD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 40 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit/debit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings or onsite payments
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 7:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
Guests under 16 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Mariposa
Best Western Mariposa Inn
Best Western Plus Mariposa
Best Western Plus Mariposa Inn
Best Western Plus Mariposa Inn Orillia
Best Western Plus Mariposa Orillia
Mariposa Best Western
Best Western Mariposa Inn And Conference Centre Hotel Orillia
Best Western Orillia
Orillia Best Western
Best Western Plus Mariposa Inn Conference Centre
Ontario
Orillia Best Western
Best Western Orillia
Best Western Plus Mariposa Inn & Conference Centre Hotel
Best Western Plus Mariposa Inn & Conference Centre Orillia
Best Western Mariposa Inn And Conference Centre Hotel Orillia
Best Western Plus Mariposa Inn & Conference Centre Hotel Orillia

Reviews

Best Western Plus Mariposa Inn & Conference Centre Reviews

8.2

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 389 out of 1004 reviews
Rating 8 - Good. 399 out of 1004 reviews
Rating 6 - Okay. 135 out of 1004 reviews
Rating 4 - Poor. 52 out of 1004 reviews
Rating 2 - Terrible. 29 out of 1004 reviews

Reviews

10/10 Excellent

Shari, Callander

Always a nice stay!
Stayed 1 night in Aug 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, beds comfortable, felt like a pretty safe area
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

In need of a remodel

Everything is very dated and tired looking. When we arrived, my youngest commented, "I feel like we are in a Scooby Doo movie" After checking in, I was disappointed to find out that the included, full breakfast (a main feature/choice when booking hotels) was downgraded to continental (and it turned out to be very poor quality, didn't even have apples or bananas). We actually didn't even bother with it the second morning. I even overheard other guests (at the breakfast/first day) discussing the poor condition of the hotel. The room was musty/damp smelling when we checked in. We past another BW 7min down the road, and regretted not booking there.
Stayed 2 nights in Aug 2025

4/10 Poor

Elisa

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After entering our room with the manager and cleaners in the hallway who offered to assist with luggage, after about 15 minutes a worker entered our room having just seen us enter a few minutes previously and then the manager was trying to open our door after seeing us enter and also right outside our door when the worker entered. There was a pile of dirty sheets on the floor when we entered our room also that we had to get removed. Breakfast was less than continental with very few choices. Depite raising these issues upon check out, no offer of any kind of discount was made either.
Stayed 1 night in Aug 2025

6/10 Okay

Nicole

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were very friendly!
Stayed 1 night in Aug 2025

6/10 Okay

MICHAEL

Liked: Staff & service
Disliked: Property conditions & facilities
The place is very dated needs a complete refresh
Stayed 1 night in Aug 2025

2/10 Terrible

Debbie

Stayed 1 night in Aug 2025

8/10 Good

Glenda

Liked: Cleanliness, property conditions & facilities, room comfort

Not enough front desk staff

Stayed 1 night in Aug 2025

8/10 Good

lise

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Amanda

Traveled with family and small children, Traveled with family
Liked: Staff & service
The building could use some updating, unfortunately we stayed here while the restaurant was under renovation so the morning breakfast was quite limited. Aside from that the beds were comfy, and staff were friendly, and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Ritch

Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, helpful, friendly staff , good swimming pool and hot tub. Plenty of towels in the room.
Stayed 2 nights in Aug 2025

6/10 Okay

Susan

Liked: Cleanliness
Disliked: Property conditions & facilities
Old building with upgrade rooms. Noisy a/c and fridge. Minimal breakfast, poor quality, dim lighted meeting room location.
Stayed 1 night in Aug 2025

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Brian

Traveled with family
Liked: Staff & service
Bed was old and uncomfortable
Stayed 1 night in Aug 2025

6/10 Okay

Diane

Liked: Staff & service
Stayed 3 nights in Aug 2025

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Moranne

Liked: Cleanliness, staff & service, property conditions & facilities
A bit musty smelling in our room but it was a pet friendly room so maybe a deep clean is needed after too many furry guests ;)
Stayed 1 night in Aug 2025

10/10 Excellent

Themis

Liked: Cleanliness, staff & service
Swimming pool not alwYs clean.
Stayed 2 nights in Aug 2025

8/10 Good

Bishal

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
pool was good. however didnt like the fact that a 1 hr extension request was turned down even though hotel wasnt busy.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hallway

Hallway at the back entrance was smelly like a wet carpet. Room was good and the breakfast buffet was great.
Stayed 2 nights in Aug 2025

8/10 Good

Reeti

Traveled with family and small children
Liked: Staff & service
Travelled as a family with parents and a toddler. Overall, a comfortable and nice stay. Staff is friendly and helpful. Breakfast is decent. The patio area is nice and open. However, the property is old and needs upkeep. The overall cleanliness can be improved too- there were cobwebs in the corners of our room. The drains in my parents' room was clogged and gave a foul smell. Good option for a short stay!
Stayed 3 nights in Aug 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Shehan

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overall, the stay was pleasant. However, the property would benefit from some updates, as many features appear outdated and show noticeable signs of wear and tear. Our room was located on the main floor near the vending machine area, which had a strong, unpleasant odor that spread throughout the hallway. While staff were informed about the smell, it's unclear if any action was taken to address it. With some refurbishment and attention to maintenance, the overall guest experience could be significantly improved.
Stayed 1 night in Aug 2025

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 1 night in Jul 2025