Best Western Plus Orillia Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Orillia Hotel

Exterior
Premium bedding, pillowtop beds, in-room safe, blackout drapes
Free daily buffet breakfast
Reception
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Laundry
  • Pet friendly
  • Breakfast included

Explore the area

Map
440 Couchiching Point Rd, Orillia, ON, L3V6P8
  • Tudhope Park
    1 min walk
  • Kawartha Dairy
    5 min walk
  • Washago Station
    19 min drive
  • Barrie, ON (YLK-Lake Simcoe Regional)
    20 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Orillia Hotel

Orillia hotel steps from Tudhope Park
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Best Western Plus Orillia Hotel offers 81 accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. 42-inch LED televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Orillia hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 495 square feet (46 square meters) include conference space. This eco-certified hotel also offers a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Best Western Plus Orillia Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Portage Italian Bistro - This bistro serves dinner only.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Portage Italian Bistro

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 495 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 4 floors
  • Built in 1997
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet (varies based on length of stay), plus a deposit of CAD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Couchiching
Best Western Couchiching Inn
Best Western Plus Couchiching
Best Western Plus Couchiching Inn
Best Western Plus Couchiching Inn Orillia
Best Western Plus Couchiching Orillia
Couchiching Inn
Best Western Orillia
Best Western Plus Couchiching Hotel Orillia
BEST WESTERN PLUS Couchiching Inn Orillia, Ontario
Orillia Best Western
BEST WESTERN PLUS Couchiching Inn Orillia Ontario
Best Western Plus Orillia
Plus Orillia Hotel Orillia
Best Western Plus Orillia Hotel Hotel
Best Western Plus Orillia Hotel Orillia
Best Western Plus Orillia Hotel Hotel Orillia

Best Western Plus Orillia Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 437 out of 1003 reviews" "
Rating 8 - Good. 350 out of 1003 reviews" "
Rating 6 - Okay. 129 out of 1003 reviews" "
Rating 4 - Poor. 59 out of 1003 reviews" "
Rating 2 - Terrible. 28 out of 1003 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Leigh

Traveled with group
Liked: Staff & service
It just didn’t feel clean enough for my satisfaction, it was old and run down , it need a total face lift
Stayed 1 night in Jul 2024

6/10 Okay

Hardeep, Caledon

Liked: Staff & service
Disliked: Amenities
Staff were mostly good. Property is shoeing its age. Limited choices for breakfast. On site menu is low on choice and expensive. No daily room cleaning.
Stayed 5 nights in Sep 2024

10/10 Excellent

Lorie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 2 nights in Sep 2024

6/10 Okay

Sivan

Stayed 1 night in Aug 2024

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mike, Brooklin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me & Wife really enjoyed the hotel. Very friendly service. Clean room & washroom
Stayed 1 night in Sep 2024

6/10 Okay

Robert

Very slow at front counter, waited 10 mins. Being the only one there.
Stayed 1 night in Sep 2024

10/10 Excellent

Laurie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot, shuttle to the casino was great
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra, Etobicoke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Sue

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff , friendly and helpful. Above and beyond.
Stayed 1 night in Sep 2024

10/10 Excellent

Lynn

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Rainer

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service especially the guy in the reception area.
Stayed 1 night in Sep 2024

8/10 Good

Reg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Particularly like the easy access to walking trails.
Stayed 1 night in Aug 2024

4/10 Poor

Claudine

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were very nice. But the property need some update: worn out bed and very noisy air condiitionner.
Stayed 1 night in Aug 2024

8/10 Good

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was quiet when we were there which was nice. We loved having a room on the ground floor, which hardly ever happens anywhere else. Everything was clean and the few staff we met were all friendly and helpful. The bed was rather soft gut comfortable enough for one night. The continental breakfast was ok. Cold foods were ok but personally I didn't enjoy the hot foods as much as in some other hotels. Parking was very convenient and free, very helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Kelly

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Discriminatory policy
I dejected ‘terrible’ in the service section but it was not in reference to the actual staff. It is in relation to the booking process and policy. I booked this months ago online for our 7th anniversary trip. We are not wealthy by any means and we cannot afford to travel often. The day of the trip, literally hours before, I had been informed by a friend to ask if the hotel only accepted major credit cards. Not understanding why, and only having cash or a visa/debit, I called the hotel to inquire and was in fact informed they do in fact ONLY accept major credit cards for the hotel room hold/incidentals of $100. Explaining I don’t have one, and even offering to pay $500 cash for the incidental fee hold…was told no exceptions could be made and not only would I have to cancel, I would also have to pay a cancellation fee, if I wasn’t able to find someone to lend me their credit card. Long story short there are many people, for various reasons, that nowadays only have a visa/debit and not a credit card. This policy is discriminatory and quite frankly incredibly poor customer service that would cause many people to not be able to travel. I have travelled many times in the past and have never experienced this. I have also called other hotel chains to inquiry about this ‘policy’ to be told they do not operate this way. I will never again book with the Best Western chain.
Stayed 1 night in Aug 2024

10/10 Excellent

Evonne

Liked: Cleanliness, staff & service
The people in the restaurant were just closing but they were kind enough to serve we really appreciate that.
Stayed 1 night in Aug 2024

10/10 Excellent

Kazi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place beside the lake.
Stayed 1 night in Aug 2024

6/10 Okay

Sergio

Stayed 2 nights in Aug 2024

4/10 Poor

Laura

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The hotel is Okay. I’m surprised it was so highly rated on the app. The corners of our bathroom looked like they hadn’t been cleaned in years and the tub didn’t drain. The beds were very comfortable though! I expected more for 250 a night.
Stayed 1 night in Aug 2024

10/10 Excellent

Lynne

Very friendly and welcoming staff. Our beds were very comfortable and breakfast was good.
Stayed 1 night in Aug 2024

8/10 Good

Paul

Traveled with family
Difficult to darken the room at night, but otherwise good.
Stayed 1 night in Aug 2024

6/10 Okay

Celia

Traveled with family
Liked: Cleanliness, staff & service
The room is clean. The front desk staff are friendly & helpful. However, the security is weak because anyone can enter the back doors without a key. Thus, the management should look into.
Stayed 2 nights in Aug 2024