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Holiday Inn Express & Suites Collingwood by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Collingwood by IHG

Exterior
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Point of interest
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping

Explore the area

Map
500 HUME STREET, Collingwood, ON, L9Y 5A4
  • Sunset Point Park
    ‪20 min walk‬
  • Cranberry Resort Golf Course
    ‪7 min drive‬
  • Blue Mountain Golf and Country Club
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Access Tub)

Suite, 2 Queen Beds, Accessible (Comm, Access Tub) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds, Accessible (Comm, Access Tub)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Suite, 1 King Bed, Accessible (Communications) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Accessible (Communications)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Communications) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed (Additional Living Area)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, assigned at check-In

Standard Room, assigned at check-In | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, assigned at check-In

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior

Days Inn & Suites by Wyndham Collingwood

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.5 out of 5, Wonderful, (1290)
$123 nightly
The price is $123 total
includes taxes & fees
Days Inn & Suites by Wyndham Collingwood

About this property

Holiday Inn Express & Suites Collingwood by IHG

Collingwood hotel close to Sunset Point Park
Along with an indoor pool, this hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express & Suites Collingwood by IHG offers 93 air-conditioned accommodations with safes and irons/ironing boards. Pillowtop beds feature premium bedding. 49-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Collingwood hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

10 hot tubs are on site along with an indoor pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express & Suites Collingwood by IHG features 10 hot tubs, an indoor pool, and a 24-hour fitness center. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and 2 meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1058 square feet (98 square meters) include conference space. This business-friendly hotel also offers gift shops/newsstands, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.
A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 10 hot tubs
  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 1,058 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 2020
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday INN EXP Stes Collingwood
Holiday Inn Express Suites Collingwood
Holiday Inn Express Suites Collingwood by IHG
Holiday Inn Express Suites Collingwood an IHG Hotel
Holiday Inn Express & Suites Collingwood by IHG Hotel
Holiday Inn Express & Suites Collingwood by IHG Collingwood

Holiday Inn Express & Suites Collingwood by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1029 out of 1327 reviews
Rating 8 - Good. 215 out of 1327 reviews
Rating 6 - Okay. 49 out of 1327 reviews
Rating 4 - Poor. 11 out of 1327 reviews
Rating 2 - Terrible. 23 out of 1327 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Clean and Friendly cut couldn't sleep

Service was great and hotel was very clean but: 1. As soon as we entered the room, we found a SILVERFISH running along the baseboard. 2. Refrigerator in the room is not inside a cabinet so when it turns on several times during the night, it is extremely loud and kept waking us up. 3. Fire alarm mounted on ceiling flashes every 10s and it makes it very hard to sleep with. No other hotel we have stayed at uses a constantly flashing smoke alarm that would obviously annoy anyone trying to sleep.
Stayed 1 night in Feb 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

sherri

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Derek

Stayed 1 night in Feb 2025

10/10 Excellent

ADRIANO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean!
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, very friendly staff!
Stayed 2 nights in Feb 2025

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Très bon hôtel a Collingwood. Le réceptionniste mérite d'être mis en avant par son service exceptionnel. L'hotel est propre, calme et confortable avec une piscine et gym. Un super séjour !
Stayed 1 night in Feb 2025

10/10 Excellent

Amy

Liked: Cleanliness, property conditions & facilities
Would be nice if more walkable
Stayed 1 night in Feb 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Feb 2025

10/10 Excellent

Lise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Extended my stay with impending snow storm. Very accomodating.
Stayed 2 nights in Feb 2025

10/10 Excellent

KATHY

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great Getaway

Went for “Family Day/Valentines Long Weekend” Friday to Monday and it was great. My husband and I enjoyed our stay. The customer service was incredible. The woman that works the breakfast buffet was super friendly and welcoming. The star of the show was ‘Alex’ at the front desk. He definitely exceeds in customer service and it was a pleasure dealing with him. A very dedicated, hard worker! He was answering phones, checking people in and out, refilling coffee, moping wet floors and always with a smile. Loved him! The only negative things I can mention are that the beds are way too hard for my liking but then again that’s ‘personal preference’, the pool is way too small and the hot tub was not hot enough. Other than that, all great!
Stayed 3 nights in Feb 2025

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Alex at the reception was very helpful and courteous.
Stayed 1 night in Feb 2025

10/10 Excellent

Jacqueline

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful with helping my friend who locked her keys in her luggage. Zack was quick to help out of the kindness of his heart, who took the time to get out the toolbox and break the lock. We also had a little incident in our room and requested a bunch of towels - staff were very patient about this as well. I would definitely come to stay here again because of the excellent service and kindness of the staff. The breakfast was also fabulous.
Stayed 1 night in Feb 2025

10/10 Excellent

Vanessa

Traveled with family
Excellent
Stayed 1 night in Feb 2025

10/10 Excellent

jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with excellent staff.
Stayed 2 nights in Feb 2025

8/10 Good

Irene

Liked: Cleanliness
Noisy. Snow removal truck at 5am banging for a while
Stayed 1 night in Feb 2025

10/10 Excellent

Helena

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fully wheelchair accessible room + staffs

very friendly and professional staffs, I'm in a wheelchair the staff helps me to bring my bags from my car to the room. Next morning, after a big snow storm, your staff clear a path (lot of snow) to my car for me before I check out! very helpful! Thanks again and I will be back for sure!
Stayed 1 night in Feb 2025

10/10 Excellent

chamedi

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay at Holiday Inn & Suites Collingwood! From the moment I arrived, the staff was incredibly friendly and welcoming, making check-in a breeze. The hotel was spotless, and the attention to cleanliness was evident throughout. The breakfast was delicious, with a great variety of options to start the day right. One of the highlights was the heated pool, which was perfect for relaxing after a day of exploring. Overall, a wonderful experience, and I would definitely stay here again!
Stayed 1 night in Feb 2025

8/10 Good

Samantha

Stayed 1 night in Feb 2025

10/10 Excellent

Cathy

Traveled with family and small children
Clean hotel with all friendly staff. My daughter and I and her 4 and 7 yr old stayed one night. The kids loved the pool. Breakfast was everything you could want and staff were always monitoring to restock low supply. I will definitely stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Stilianos

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient , clean facility with polite courteous staff.
Stayed 1 night in Feb 2025