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Living Water Resort and Spa

3.5 star property

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Photo gallery for Living Water Resort and Spa

Couples treatment rooms, body treatments, hydrotherapy, body wraps
Lobby
Property grounds
Desk, iron/ironing board, free WiFi, bed sheets
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service

Explore the area

Map
9 Harbour Street East, Collingwood, ON, L9Y 5C5
  • Collingwood Harbour
    ‪3 min walk‬
  • Cranberry Resort Golf Course
    ‪11 min walk‬
  • Blue Mountain Golf and Country Club
    ‪4 min drive‬

Room options

View all photos for 2 Bedroom Suite, 1 King bed and 2 Queen Beds with Sofabed, Waterside

Desk, iron/ironing board, free WiFi, bed sheets

2 Bedroom Suite, 1 King bed and 2 Queen Beds with Sofabed, Waterside

  • 1162 sq ft
  • Water view
  • Sleeps 8
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Queen Beds

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom Suite, Waterside

Microwave, stovetop, coffee/tea maker, electric kettle

1 Bedroom Suite, Waterside

  • 828 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Bedroom Suite, 2 King Beds

Desk, iron/ironing board, free WiFi, bed sheets

2 Bedroom Suite, 2 King Beds

  • 1162 sq ft
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for 2 Bedroom Suite, 1 King bed and 2 Queen Beds with Sofabed

2 Bedroom Suite, 1 King bed and 2 Queen Beds with Sofabed | Private kitchen | Microwave, stovetop, coffee/tea maker, electric kettle

2 Bedroom Suite, 1 King bed and 2 Queen Beds with Sofabed

  • 1162 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for 1 Bedroom Suite, 1 King Bed with Sofabed

Desk, iron/ironing board, free WiFi, bed sheets

1 Bedroom Suite, 1 King Bed with Sofabed

  • 828 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 King Bed

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Beds, Waterside

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Beds, Waterside

  • 344 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Living Water Resort and Spa

3.5-star Collingwood resort steps from Lake Huron
A marina, a full-service spa, and an indoor pool are available at this resort. WiFi in public areas is free. Other amenities include a restaurant, a fitness center, and a bar/lounge. Housekeeping is available on request.
Living Water Resort and Spa offers 274 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Living Water Resort and Spa features a full-service spa, a marina, and 2 hot tubs. The resort offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 3753 square feet (349 square meters) include a conference center. This family-friendly resort also offers an indoor pool, a seasonal outdoor pool, and a fitness center. Guests can use the outdoor pool at a partner property.

Living Water Resort and Spa has designated areas for smoking.

Living Water Resort and Spa has a restaurant on site.
Lakeside Seafood & Grill - This beachfront restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lakeside Seafood & Grill

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • Art gallery
  • Bicycle rentals
  • Boat tours
  • Cross-country skiing
  • Fitness classes
  • Full-service spa
  • Golf lessons
  • Gym
  • Indoor pool
  • Kayaking
  • Motor boating
  • Outdoor pool (guest access)
  • Paddleboard
  • Personal motorized watercraft
  • Playground
  • Rowing/canoeing
  • Sauna
  • Seasonal outdoor pool
  • Snowshoeing
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • In-room microwave
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center (3,753 square feet of space)

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In the mountains
  • Marina
  • On the bay
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Limited room service
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Please note: The waterslide is open from 6 PM to 9 PM on Friday, and from 4 PM to 9 PM Saturday-Sunday (schedule subject to change without notice).

Renovations and closures

The following facilities or services will be unavailable from April 14 2025 to April 24 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 200 per stay
  • Resort fee: CAD 11.58 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Pool access
  • Self parking

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July to August
Pool access available from 8:00 AM to 11:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Living Water Collingwood
Living Water Resort
Living Water Resort Collingwood
Living Water Spa Collingwood
Living Water Resort
Living Water Resort and Spa Resort
Living Water Resort and Spa Collingwood
Living Water Resort and Spa Resort Collingwood
Living Water Spa Collingwood
Living Water Resort and Spa Resort
Living Water Resort and Spa Collingwood
Living Water Resort and Spa Resort Collingwood

Living Water Resort and Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 605 out of 1201 reviews
Rating 8 - Good. 304 out of 1201 reviews
Rating 6 - Okay. 157 out of 1201 reviews
Rating 4 - Poor. 75 out of 1201 reviews
Rating 2 - Terrible. 60 out of 1201 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Kourosh

Disliked: Staff & service
Restaurant closed at 9 pm. Not very good view.
Stayed 1 night in Jan 2025

2/10 Terrible

Neda

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The staff are not friendly. Dinning requires booking and never imagine they accommodate you for dining and spa. Spa staffs are rude
Stayed 1 night in Nov 2024

6/10 Okay

Alex

Stayed 2 nights in Dec 2024

8/10 Good

Tharany

Traveled with partner
Liked: Cleanliness, staff & service
It was a nice place
Stayed 2 nights in Dec 2024

6/10 Okay

janeth

Traveled with family and small children
The room is not that much clean lots.
Stayed 1 night in Sep 2024

10/10 Excellent

Erin

Stayed 1 night in Jan 2025

10/10 Excellent

Nat

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Sonja

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the restaurant and spa services! Wonderful after days at the ski hills!
Stayed 3 nights in Jan 2025

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, property conditions & facilities
Great price for quality location
Stayed 1 night in Jan 2025

10/10 Excellent

Kaley

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room , beautiful room
Stayed 1 night in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Milena

Stayed 3 nights in Dec 2024

2/10 Terrible

Tara

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The moment we checked into our room the door to the bedroom completely came off the hinges. We called the front desk and they said they would send someone to fix it but no one came. We called again, same response. When I checked out I explained the situation again and she just said sorry and we won’t charge you for it but then we got a call from the hotel saying they were going to charge us for the door. The door was broken when we arrived and a safety hazard to our two year old the entire stay and now we have to pay extra for this crap?
Stayed 1 night in Jan 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

QIAORONG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Dillon

Stayed 3 nights in Jan 2025

6/10 Okay

Soo-Jung

Stayed 2 nights in Jan 2025

10/10 Excellent

donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jan 2025

6/10 Okay

Paul

Traveled with partner
Check in was not good. The girl at the desk didn’t take the time to advise us of the amenities, like the gym or pool. Their website doesn’t comment a great deal on the amenities either. I had booked a room several months in advance, I they ended up giving us a room way down at the other end which we had to drive to. We had to take our bags back to the vehicle from the lobby and drive to the other end. The rooms have paper thin walls. So they are super noisy at night. One night we were up until 2am because of the noise in the room beside us. The room was very dated and had a dorm feeling. The spa was as great, however. The staff were friendly and knowledgeable. The restaurant was great as well. I will definitely go back to the spa; but I’ll look for other accommodation.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Dawn

Stayed 4 nights in Dec 2024

2/10 Terrible

Asmaa

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an extremely disappointing experience at this resort. We were checked in late past the standard 4 PM time, despite booking a two-bedroom suite in advance. The room was poorly prepared with not enough towels, a clogged sink, and a leaking bathroom, which damaged our personal items. There were no plates or utensils in either kitchen, later found uncleaned in the dishwasher, and the washing machine left our clothes blotchy. The most misleading issue was the spa amenities. The booking images prominently featured spa facilities like hot tubs and an aquatic path, but they were not included and closed shortly after check-in, making it impossible for our one-night stay. Staff gave vague responses about the spa and showed no accountability when I addressed my concerns. Management failed to follow up despite multiple promises, and staff were dismissive and unhelpful when I returned in person. This stay fell far below expectations, and I would not recommend this resort due to its misleading advertising, poor service, and lack of professionalism.
Stayed 1 night in Jan 2025

6/10 Okay

Munguntsetseg

Traveled with family
Liked: Staff & service
Stayed 2 nights in Jan 2025