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Quality Inn & Conference Centre

3.0 star property

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Photo gallery for Quality Inn & Conference Centre

Indoor pool, open 7 AM to 10:00 PM, sun loungers
Lobby
Lobby
Bar (on property)
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Gym
  • Pet friendly
$98
includes taxes & fees
Aug 26 - Aug 27

Explore the area

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201 Woodside Drive, Orillia, ON, L3V6T4
  • Orillia Opera House
    ‪3 min drive‬
  • Lakehead University - Orillia Campus
    ‪3 min drive‬
  • Couchiching Beach Park
    ‪3 min drive‬
  • Muskoka, ON (YQA)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 120 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Shower)

Standard Room, 1 King Bed, Non Smoking (Shower) | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking (Shower)

  • 120 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 120 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • 120 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(64 reviews)
  • 120 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Conference Centre

3-star Orillia hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Change of towels is available on request.
Quality Inn & Conference Centre offers 85 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. 40-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Quality Inn & Conference Centre provides a hot tub, a sauna, and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 7 meeting rooms. This family-friendly hotel also offers a terrace, a vending machine, and an arcade/game room. Guests can use the health club at a partner property. Onsite uncovered self parking is complimentary.

Quality Inn & Conference Centre is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Quality Inn & Conference Centre has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Raised toilet seat
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from August 8 2025 to August 11 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Hot tub
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
4 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: CAD 25 (subject to availability)
  • Rollaway bed fee: CAD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Pool access available from 7 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Highwayman Inn Orillia
Highwayman Inn
Highwayman Orillia
Orillia Highwayman Hotel Orillia
Orillia Highwayman Inn
Highwayman Inn & Conference Centre Orillia, Ontario
Quality Inn Orillia
Quality Orillia
Highwayman Inn Conference Centre
Quality & Conference Orillia
Quality Inn Conference Centre
Quality Inn & Conference Centre Hotel
Quality Inn & Conference Centre Orillia
Quality Inn & Conference Centre Hotel Orillia

Quality Inn & Conference Centre Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 351 out of 1003 reviews
Rating 8 - Good. 319 out of 1003 reviews
Rating 6 - Okay. 163 out of 1003 reviews
Rating 4 - Poor. 89 out of 1003 reviews
Rating 2 - Terrible. 81 out of 1003 reviews

7.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Amber

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Will not stay again

The overall hotel is old, dirty and unkept. Walking through the halls smelled foul and strong of curry/onions. Our room smelled nasty- like wet dog. The balcony was covered in cigarette butts and ashes. Generally when I go to a hotel I want to smell bleach on my towels and sheets. Nothing smelled clean, I slept in a ball in my clothes and couldn’t wait to go home. I didn’t see a trace of insects bed bugs or roaches but I did check. The carpets in our room were not vacuumed and there was hair stuck to the tile. This place is gross and needs a complete overhaul. The staff at reception was great and very friendly. That’s about all.
Stayed 1 night in May 2025

2/10 Terrible

Melissa

Disliked: Cleanliness, property conditions & facilities
The room was tidied but left filthy. The bathroom floors were evidently dirty, the pool area was atrocious; the hot tub was tepid at best. Dog feces outside our patio door. No sheer blinds. Cigarette burn in lampshade. Not worth the cost in the slightest.
Stayed 1 night in May 2025

10/10 Excellent

cameron mckee regional

Stayed 1 night in May 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Did not like that back door was not locked. Safety concern
Stayed 1 night in May 2025

2/10 Terrible

Diane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms are tired. TV remote was dead. Went and got batteries only to discover TV channels were not working. My parking spot in front of room 135 was full of broken glass and there are so many cigarette butts around the patio doors. This place needs alot of attention.
Stayed 1 night in May 2025

6/10 Okay

Kurtis

Stayed 2 nights in May 2025

6/10 Okay

Lorraine

Liked: Staff & service, amenities, property conditions & facilities
Unfortunately had very loud neighbours and people who smoked weed. With the air conditioner on, it sucked both cigarette and tobacco smoke into the room. Our room smelled of stale cigarettes. Our bathroom was dirty-stains on the door and walls. The walls appear to be thin because we could hear the baby crying next door and the parent’s arguments -made it difficult to sleep.
Stayed 4 nights in Apr 2025

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Brooke

Stayed 2 nights in May 2025

10/10 Excellent

Nicole

Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The complimentary breakfast was amazing, loved it. The gentleman that signed us in was very helpful with us. The room rhat was first given had foot prints threw the carpet. He immediately gave us another room without a question. Thank you so much
Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Disliked: Cleanliness, amenities, property conditions & facilities
This was my first time back at hotel. It was called the Highwayman Inn, it was a highly clean, kept and well loved placed to stay, with a reasonable rate. I find the prices high, and the quality inn needs a lot of love put into it. The cleanliness was low, their were people drinking open alcohol in bottles and cans while sitting in the hot tub, the sauna in the women’s bathroom is being used as storage, mold on the hot tub windows, missing many ceiling tiles, the sink in the men’s pool bathroom was broken, the hallways don’t smell pleasant at all, but the breakfast lady (blonde hair) was incredibly friendly and went above and beyond to keep breakfast well stocked and flowing.
Stayed 1 night in Apr 2025

4/10 Poor

Greg

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great location, Great staff Pool area needs deep cleaning and new ceiling tiles put in, very scary looking Everything is well worn down to the bone. No Fox channels on TV . Nobody watches CNN Exterior is looking shabby. Benjamin paint store is close by.
Stayed 1 night in Apr 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service
The check in was confused but was figured out quickly
Stayed 3 nights in Apr 2025

10/10 Excellent

don

Liked: Cleanliness, staff & service, property conditions & facilities
Fireplace didn’t work, coffee maker a hassle to use
Stayed 1 night in Apr 2025

4/10 Poor

Alisha Rachel

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
The walls are paper thin, we could hear everything including barking dogs all night.
Stayed 1 night in Apr 2025

8/10 Good

Fred

Stayed 1 night in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Raj

Stayed 1 night in Mar 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady on the front desk was amazing. I would stay there again just because of the treatment...
Stayed 1 night in Mar 2025

4/10 Poor

Courtney

Traveled with family
Liked: Cleanliness, room comfort

Stormy weather

We had a terrible weather storm happen so it wasn’t the hotels fault but power went out the second day and we couldn’t use the facilities and all power was out. They said they would give us a refund back but I had to let the third party know about what happened. The staff were kind a compassionate about the situation as again is was not their fault. Orillia is still without power.
Stayed 2 nights in Mar 2025

2/10 Terrible

Nellie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was no power the entire time that we were there during the day at night in the morning no heat no breakfast. It was horrible.
Stayed 1 night in Mar 2025

6/10 Okay

Maria

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff very nice
Stayed 1 night in Mar 2025

6/10 Okay

Carolyne

Stayed 1 night in Mar 2025

4/10 Poor

randy

Disliked: Cleanliness, property conditions & facilities
it was ok for sleeping there, the shower was ok, the ceiling above the shower-drywall paper was peeling everything looks and smells old, needs to be closed and renovated
Stayed 1 night in Mar 2025