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Quality Inn & Conference Centre

3.0 star property

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Photo gallery for Quality Inn & Conference Centre

Indoor pool, open 8:00 AM to 10:00 PM, sun loungers
Lobby
Lobby
Bar (on property)
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Breakfast included
  • Gym
$96
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
201 Woodside Drive, Orillia, ON, L3V6T4
  • Place, Lakehead University - Orillia Campus
    ‪3 min drive‬
  • Place, Orillia Opera House
    ‪6 min drive‬
  • Place, Tudhope Park
    ‪7 min drive‬
  • Airport, Muskoka, ON (YQA)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 120 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Shower)

Standard Room, 1 King Bed, Non Smoking (Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Shower)

  • 120 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 120 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(68 reviews)
  • 120 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • 120 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Quality Inn & Conference Centre

3-star Orillia hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Change of towels is available on request.
Quality Inn & Conference Centre offers 85 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. 40-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Quality Inn & Conference Centre provides a hot tub, a sauna, and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 7 meeting rooms. This family-friendly hotel also offers a terrace, a vending machine, and an arcade/game room. Guests can use the health club at a partner property. Onsite uncovered self parking is complimentary.

Quality Inn & Conference Centre is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Quality Inn & Conference Centre has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
4 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: CAD 25 (subject to availability)
  • Rollaway bed fee: CAD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Highwayman Inn Orillia
Highwayman Inn
Highwayman Orillia
Orillia Highwayman Hotel Orillia
Orillia Highwayman Inn
Highwayman Inn & Conference Centre Orillia, Ontario
Quality Inn Orillia
Quality Orillia
Highwayman Inn Conference Centre
Quality & Conference Orillia
Quality Inn Conference Centre
Quality Inn & Conference Centre Hotel
Quality Inn & Conference Centre Orillia
Quality Inn & Conference Centre Hotel Orillia

Quality Inn & Conference Centre Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 345 out of 1007 reviews
Rating 8 - Good. 303 out of 1007 reviews
Rating 6 - Okay. 172 out of 1007 reviews
Rating 4 - Poor. 100 out of 1007 reviews
Rating 2 - Terrible. 87 out of 1007 reviews

7.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Christine

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and hot tub good but an old facility with poor staff when we checked in but room staff good and friendly. Mold in the bathroom. Tv programs from the 90's and no help at front desk in evening. Arvade closed.
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities
The gentleman at the desk was wonderful and helpful when we were checking in.
Stayed 2 nights in Aug 2025

8/10 Good

Sylvie

Traveled with partner
Liked: Staff & service
Na
Stayed 1 night in Jul 2025

10/10 Excellent

Mado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 1 night in Aug 2025

8/10 Good

Alanna, Sudbury

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Walking into the hotel there is a fowl stale smell in the hallways, thankfully the smell didn’t linger into our room. The kids enjoyed the pool & nice hot breakfast buffet in the morning
Stayed 1 night in Aug 2025

8/10 Good

Debra

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Danielle

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Diana

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Mario

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Amanda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The hotel was well kept breakfast was delicious. It was just an older hotel. Quality inn should let them have a facelift.
Stayed 1 night in Aug 2025

6/10 Okay

Adam

Traveled with family and small children
Liked: Staff & service
Pool was nice, breakfast wasn't well stocked, only one person was doing the cooking and prepping. The room was comfortable enough, but I did find the lobby area somewhat rough in the cleanliness department. The staff was very friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Max

Stayed 3 nights in Aug 2025

4/10 Poor

Jennifer

Liked: Staff & service
Disliked: Property conditions & facilities
It was quiet through the night but really stinky, especially in the hallways.
Stayed 1 night in Aug 2025

2/10 Terrible

Paul

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
I had reserved a room for disabled people, but they said it wasn’t included with the reservation info they received and all four rooms were already taken. They said this a problem with Expedia and that they should fix it , we’ll see how that goes…..
Stayed 1 night in Aug 2025

6/10 Okay

Talles Filipe

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
That’s ok, for 1 night
Stayed 1 night in Aug 2025

2/10 Terrible

James

Stayed 1 night in Aug 2025

8/10 Good

Corrie

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was good
Stayed 1 night in Aug 2025

4/10 Poor

Cynthia

Disliked: Property conditions & facilities
Really disappointed in the condition of the property. Halls and room was dirty. Felt very out dated as well I would not stay there again. Staff were friendly though.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the greatest..

The bed was comfortable. We enjoyed the small balcony. The floors were slippery, like too much cleaner and it wasnt rinsed off. And the smell...wow it was an overpowering dog smell. There was a dirty mark on the bed as well. We asked for house keeping but they had all gone home by 4:00pm, for the day. The place has serious potential. The pictures make it look newer and cleaner than it is. The ice machines didn't work either. But the waffle mix they had was absolutely delicious! Sausages were good as well.
Stayed 1 night in Aug 2025

4/10 Poor

Yalda

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible breakfast, no elevator, uncomfortable beds
Stayed 1 night in Aug 2025

10/10 Excellent

Caedmon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice, I loved having a pool in the facility! Also very nice breakfast, it is hard to find a hotel that gives a full hot breakfast with eggs at no extra charge. It would be nice to have other TV options, but we did not spend much time in the room so that was OK.
Stayed 1 night in Aug 2025

2/10 Terrible

Shahab

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience. After returning from the pool with my family, we found the hairdryer in our room wasn’t working. I called the front desk and spoke with someone named Hussen, who was extremely rude and unprofessional. He said it wasn’t his problem and told me to wait until the next day. When I insisted we needed it now, he hung up the phone on me. We went downstairs to speak in person, and he yelled at me to “get out” in front of my family. When I asked to speak to the manager, he shouted again saying the manager isn’t here and refused to help. I even saw him later secretly calling someone, likely the manager, while continuing to lie to us. His behavior was disgraceful and completely unacceptable. On top of that, there were no pool rules posted. Several people entered the pool in regular clothes, leaving lint and debris floating in the water. The hot tub and pool were dirty, and we couldn’t even enjoy them. This hotel has no respect for guests, no professionalism, and no basic standards. I will never return and strongly advise others to stay away.
Stayed 1 night in Aug 2025

2/10 Terrible

Navdeep

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible Experience – Avoid This Hotel Our stay at the Quality Inn was extremely disappointing. The front desk staff, particularly someone named Hussain, was incredibly rude and unhelpful. We were given a ground-level room where the sliding back door was broken and held shut with a wooden stick. The stick wasn’t even placed correctly, making the room feel unsafe.When we reported this around 7 PM, Hussain promised to change our room. We went out for dinner, and he said he will find a new room when we returned. But when we came back at 9:30pm, he told us there were no rooms available and even suggested we check out and find another place at 10 PM! No apology, no attempt to send someone to check the lock, just complete indifference. Also he said the pool closes at 9 PM, while the sign clearly stated 10 PM. The bathroom was filthy no soap, no toiletries. The hallway had a horrible smell that made the entire floor feel dirty and neglected. This was one of the worst hotel experiences we’ve ever had. I would never recommend this place
Stayed 1 night in Aug 2025

4/10 Poor

Daniel

Stayed 2 nights in Aug 2025

8/10 Good

Bharat

Liked: Staff & service
No restaurant and bar
Stayed 1 night in Aug 2025